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Signing into Firefox after resetting my laptop

Hi there I reset my pc I know my username and password to my login here but not letting me sign into gmail (given I might have used Firefox's password generator thingy an… (read more)

Hi there I reset my pc I know my username and password to my login here but not letting me sign into gmail (given I might have used Firefox's password generator thingy and I can't login and I've got my important websites signed into that login, thoughts on how to reset my password?. I want that one as I've spent £££ on Patreon and that and building my custom Firefox account :(

Asked by Jamie Willis 1 week ago

Last reply by Jamie Willis 1 day ago

New update has meant that emails don't send

This is the message I get when I send using Thurderbird, with the new version 102.3.0. "Sending of the message failed. The message could not be sent because connectin… (read more)

This is the message I get when I send using Thurderbird, with the new version 102.3.0.

  "Sending of the message failed.
  The message could not be sent because connecting to Outgoing server (SMTP) mail.optusnet.com.au failed. 
  The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server 
  (SMTP) settings are correct and try again."

I changed the settings and still get the same error. I checked the settings and still get the same error. I restarted computer and the modem etc. The server is still working, as I can use webmail to send emails, and they work. I can only assume something in the new version has changed the way the settings are read.

Asked by championss1971 2 weeks ago

Last reply by championss1971 2 days ago

Problem accessing New York Times articles

I have a problem accessing articles in the New York Times web page. I have a Basic subscription and I am signed in. When I try to read an article, the New York Times site… (read more)

I have a problem accessing articles in the New York Times web page. I have a Basic subscription and I am signed in. When I try to read an article, the New York Times site thinks I do not have a subscription and that I have used up all my free articles. If I use the Chrome browser, it works fine, but I do not want to use Chrome. I use FireFox for all my browsing. I have deleted cache and cookies. Tried the "Private Windows" too. I have logged out and back in. I have rebooted the machine (an Alienware 17 R5) and closed and opened Firefox. The "agents" I chatted with say this is a browser problem as everything is working fine on their side and it works in Chrome. Can anyone help me out?

Mark

Asked by mstorin 2 weeks ago

Last reply by mstorin 2 days ago

Videos Do Not Play After Update

I updated my Firefox today and now videos do not play. I had this problem back in April after an update and I spent weeks troubleshooting it. Eventually I got it to work … (read more)

I updated my Firefox today and now videos do not play.

I had this problem back in April after an update and I spent weeks troubleshooting it. Eventually I got it to work after trying all of the following (then, and again now):

Things I've Tried: 1.) Clearing data (cache and cookies) 2.) Turning off "Strict Mode" 3.) Running CCleaner 4.) Disabling/enabling HW acceleration 5.) Checking that the DRM box is checked (and trying it without it checked) 6.) Refreshing Firefox 7.) Uninstalling/Reinstalling 8.) Updating my Windows install 9.) Updating drivers 10.) Disabling all Firefox extensions 11.) Running without extensions 12.) Running in Firefox Troubleshooting Mode 13.) Running Windows in Safe Mode with Networking 14.) Running a fresh install of Firefox without signing in after deleting all traces of Firefox from my PC (including Program Data folders, registry entries, etc.)

What finally worked back in April was to dive into "about:config" and change "media.rdd-processenable" to "false".

That fix does not work this time around.

In the meantime I've been using Brave and having no issues. I've tried video playback in Chrome, Opera, and Edge on this computer with no issues. This playback problem is exclusive to Firefox.

Video playback still works just fine on my 4 home PCs running Windows 10 and Pop_OS (3 self-built, one Asus laptop) using this same build of Firefox.

Other/Rant: I suspect this is a Firefox/Windows 11 problem. Most likely this is not something I can fix myself, but it's incredibly frustrating since I'm buried deep in the Mozilla ecosystem and use it for work. I'd prefer not to have to swap between browsers just so I can watch videos; too many windows open on this tiny work laptop isn't fun to juggle. Basic video playback is the #1 thing I use my web browser for at both work and home so it'd be nice if this irritating, months-long, unacceptable issue were resolved. A modern browser that has video playback issues? What good is it then? What's most irritating is that it seems I'm the one of a very small number of users with this issue, since I see very little posted about it online.

I've been a Firefox user primarily for almost half a decade now - moved over from Chrome for privacy issues. Never had a problem until 4/22 of this year and considering it's still an issue 3 months later... it has me re-evaluating the reliability and my commitment to an otherwise amazing browser.

Asked by Exare 2 months ago

Last reply by Exare 3 days ago

Need to change background color of about:blank page

For years I've set the background display color in about:config to a medium gray, #CCCCCC. Main purpose was to change the background color of the about:blank page, which … (read more)

For years I've set the background display color in about:config to a medium gray, #CCCCCC. Main purpose was to change the background color of the about:blank page, which is my home page and my new tab page.

Note I am not overriding colors; #CCCCCC only showed up as the bgcolor for about:blank. Occasionally websites which forgot to specify a background color would show up with a medium gray background, a minor inconvenience and a hint their coding was not so great.

Just realized my background color selection for about:blank isn't working anymore. The background color of the about:blank page is white. Not sure when it changed. I failed to notice when the medium gray disappeared because I have been reflexively pressing the dim screen button. I have vision issues and need to avoid a white screen.

There was a question in 2021 about the about:blank page bgcolor turning white which was archived but does not look resolved.

https://support.mozilla.org/en-US/questions/1344438

Does about:blank now specify a bgcolor, overriding my about:config setting? I still have browser.display.background_color set to #CCCCCC. Do I need to change another value for about:blank now? Thanks for your help.

Using Firefox 105.0.1 64-bit on a Windows 10 Toshiba laptop.

Asked by CLARMAP 5 days ago

Last reply by CLARMAP 3 hours ago

outbound mail server suddenly rejects

TBird accessing mail.twc.com servers for outbound spectrum email. (post update?) All of a sudden; mail stopped sending. Have done a bunch of trouble shooting, includin… (read more)

TBird accessing mail.twc.com servers for outbound spectrum email. (post update?) All of a sudden; mail stopped sending. Have done a bunch of trouble shooting, including trying other email clients. Spoke to customer support, they swear nothing has changed on their end in 2 years. Verified ad nauseum correct settings are in place. even tried tweaking, just to see but no luck. Any guidance? Or can someone test TBird with the twc outbound servers?

Thanks

PS Yes using webmail version does work... so they state there's no IP issue?

Asked by mkg11 1 week ago

Last reply by mkg11 2 days ago

120Hz not supported?

Hi there! I'm curious about what happened to the 120Hz (and above) support? Disabling addons don't seem to change anything, Edge works without a problem on the UFO test e… (read more)

Hi there!

I'm curious about what happened to the 120Hz (and above) support? Disabling addons don't seem to change anything, Edge works without a problem on the UFO test etc. but firefox seems completely broken on 105.0.1 (64-bit) for now.

Anybody else with the same experience?

Asked by Marcus 4 days ago

Last reply by Marcus 2 days ago

Cannot send email

I get this error message when sending email on a Win 10 PC. My settings are fine, b'band connection good and Android devices send OK; Help

Asked by AEdw 2 weeks ago

Last reply by AEdw 6 days ago

Mystical messages from McAfee.

Hi, Since the latest update of my Firefox browser to 105.0.1 (64 bit) on my Mac with operating system 10.13.6 I'm getting messages as the enclosed picture. It appears on … (read more)

Hi, Since the latest update of my Firefox browser to 105.0.1 (64 bit) on my Mac with operating system 10.13.6 I'm getting messages as the enclosed picture. It appears on upper right corner when I open Firefox. It comes with a sound signal. It appears many times in one hour. How to get rid of that problem? I have another application, from Sophos, to protect from viruses and other attacs. Sophos say that there are no problems. My Mac is clean. Possible to sort out the problem, please?

The message in Swedish translated to English: "McAfee: Firewall crashes via musicinmysoul.biz TROJAN-virus detected. Click here..." McAfee is not installed in my Mac...

Asked by Janne 1 week ago

Last reply by Janne 4 days ago

Dropdowns will not stay open

When I click to open a dropdown, it opens and then immediately shuts back up again. I have to maintain pressure on the left click to keep the box open. Any ideas? … (read more)

When I click to open a dropdown, it opens and then immediately shuts back up again. I have to maintain pressure on the left click to keep the box open. Any ideas?

Asked by donaldrmunro 2 weeks ago

Last reply by donaldrmunro 5 days ago

When replying to a message, how do I include the original message in reply?

Thunderbird has just upgraded. I've eventually got my emails back but now find I have this problem. This question has already been asked but is in archive now and the ans… (read more)

Thunderbird has just upgraded. I've eventually got my emails back but now find I have this problem. This question has already been asked but is in archive now and the answer to it was to go to Account Settings and then Composition and Addressing and click on 'Automatically quote original message when replying' but that is already clicked, so I'm stumped. Any ideas anyone?

Rich

Asked by Sunny120Y 1 week ago

Last reply by Sunny120Y 2 days ago

saved logins & pwds

password listed in the saved logins is correct, but it does NOT export to the bank a/c correctly - it adds one more character, and since I can't "view" it there I don't k… (read more)

password listed in the saved logins is correct, but it does NOT export to the bank a/c correctly - it adds one more character, and since I can't "view" it there I don't know what it adds! when i copy and paste it from the saved logons page, it works - but the "automatic" entry onto the bank's sign-in page is not correct, and I can see it has one too many characters there.

Asked by virgviolin 1 day ago

Last reply by virgviolin 16 hours ago

Firefox blocking a website

I was trying to access a survey site, and I got an error message saying that Firefox couldn't open the page. I have never had this issue with this site, as I have been us… (read more)

I was trying to access a survey site, and I got an error message saying that Firefox couldn't open the page. I have never had this issue with this site, as I have been using it for most of this year. What should I do?

Asked by swordwolf 4 days ago

Last reply by swordwolf 4 days ago

address book line spacing overlapping text in compact density

New address book in 102.2.2 on Linux Mint Cinnamon 20.3, the line spacing when in density->compact is overlapping text. To get it looking right, density->touch wo… (read more)

New address book in 102.2.2 on Linux Mint Cinnamon 20.3, the line spacing when in density->compact is overlapping text. To get it looking right, density->touch works, but that changes all the other parts of the UI line the email threads and folder thread panes. Even the middle density setting overlaps a bit. I have another PC with Windows 10 installed and that address book spacing is not overlapping. This is a new profile. I imported a vcf file to get addresses. Changing the theme in Linux does not change the appearance. I have set the default font in Linux to 16pt. I'm using a 1920x1080 screen and need the font larger in Linux to make all applications readable. Other than the address book appearance, the remainder of the UI character spacing and line spacing is okay, not matter what density I use. I just prefer compact, it uses less space on the screen.

Asked by Al 1 day ago

Last reply by Al 20 hours ago

retrieving messages not working

retrieving messages does not work - after update to the newest version and restart. I read all the hints on the help pages. My provider is GMX. The browser based program … (read more)

retrieving messages does not work - after update to the newest version and restart. I read all the hints on the help pages. My provider is GMX. The browser based program works well. Normally I can see at the bottom of the page that Thunderbird tries to download messages, then I see them listed. Now: nothing, no move.

Asked by ums-Berlin 5 days ago

Last reply by ums-Berlin 4 days ago

Deleted gmail account; turned off check for new messages; it still tries to connect

I've deleted a gmail account that tbird has been aware of for years. I would like to keep the account in thunderbird if possible, and just have it not try to pull new mes… (read more)

I've deleted a gmail account that tbird has been aware of for years. I would like to keep the account in thunderbird if possible, and just have it not try to pull new messages. In server settings I've turned off check for new messages at startup and check for new messages every x minutes, and allow immediate server notifications. I've restarted thunderbird. This account had 2sa turned on. It still tries to connect?

Asked by sparrowtwo 2 days ago

Last reply by sparrowtwo 2 hours ago

Change Developer Tools Responsive Design Mode default resolution

I'm a web developer and I've been using the web developer Responsive Design Mode for some testing. Unfortunately the default resolution is 320x480 and while I do occasion… (read more)

I'm a web developer and I've been using the web developer Responsive Design Mode for some testing.

Unfortunately the default resolution is 320x480 and while I do occasionally test this resolution (it's our bare minimal mobile resolution) it's obnoxious to have to always choose the drop down menu to change the resolution every-single-time!

I've already searched through about:config settings for queries such as 320 and 480 separately.

So: how do I change the Responsive Design Mode default resolution?

Asked by jab_creations 4 days ago

Last reply by jab_creations 4 days ago

Unable to use Thunderbird backup dated 09-24-2022 to rebuild my email

Backblaze went into "Frozen Safety" mode on 9-25-2022 and in doing so, rolled my email back to 5-12-2022. All emails after that date were no longer present under my exis… (read more)

Backblaze went into "Frozen Safety" mode on 9-25-2022 and in doing so, rolled my email back to 5-12-2022. All emails after that date were no longer present under my existing profile. I have downloaded the Thunderbird Folder backup containing my profile as it existed on 9-24 in hopes of using it. So far, I have found it impossible to use the backup. I've read various suggestions about how to revert to the 9-24 backup. None of them have worked. Perhaps I've missed something. Perhaps this is something that can't be accomplished with Thunderbird. Perhaps someone has an approach I haven't tried or can refer me to additional documentation on different approaches.

Thank you...Mark R

Asked by mrindflesh 4 days ago

Last reply by mrindflesh 3 days ago