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Hello Mozilla Support,

I’m contacting you regarding the Pocket shutdown and the status of my saved items.

My account contains over 10 years of saved articles and bookmarks that are highly important to me. I’m concerned that I may lose access to this entire archive due to the shutdown/deletion process.

Could you please confirm:

1.. Whether my Pocket data is still available for export or recovery

2. If there is any official method to download my full archive (saved links, tags, and collections)

3. Whether account data is already in a deletion pipeline, and if so, whether recovery is still possible

4. If there is any paid or manual recovery option available, I am willing to use it.

This archive is extremely important, and I would appreciate any guidance as soon as possible.

Thank you for your help.

Is there any way to get data back from pocket? I have been using it since it started to save articles for a book I'm working on. I have saved and sorted hundreds of articles. When mozilla acquired pocket I was so happy that it was taken over by a stable company. I had to take a year off from the project and I return to find this. I somehow missed the one email notifying me it was shutting down. My firefox search page to this day still gives me articles under a heading that reads "recommended by pocket" Is there any way to check if any of the info connected with my account still exists?

I was not able to download my pocket data before the deadline. So, I am desperately trying to understand if my data is absolutely, certifiably deleted or if I have a small chance of getting it back. Anyone can help me with an answer here?

I've experience items in saved "collections" web page tabs too easily deleted. The problem is that there is no confirm type hold when even the slightest off angle scrolling motion happens while viewing saved web pages in "collections." Once this happenes its gone forever and most times its not clear what it was that was deleted. It's there a way to add the "are you sure you ran by to delete this saved web page" fubction? Or possibly widening the scroll vs swipe right profile to prevent accidental deletes?

I just discovered that Pocket is gone, and I got no notice that it was going away. I've searched the articles on how to export the contents, but they just send me into a circle of links with no useful instructions. Since the Pocket icon is no longer there, I have no way to get into it. I really need to recover those sites because I saved them for a reason but don't remember their URL's.

I understand POCKET to be closing and was prompted to download my 'Pocket List' to be exported before deadline to become inaccessible. I'm using the FIREFOX browser. I did so per directions. I received an email with link to download an archive of my pocket List. I can view in my 'downloads' a Microsoft Excel Comma Separated Value File. But it will not open. How do I open and access my Pocket List ?

I asked for an export of my saved Pocket articles and when I click on the link sent I get this:

This XML file does not appear to have any style information associated with it. The document tree is shown below. <Error> ExpiredToken <Message>The provided token has expired.</Message> <Token-0> IQoJb3JpZ2luX2VjELT//////////wEaCXVzLWVhc3QtMSJIMEYCIQC0T/l4fqw7DTbmMBmuqxmicz4u6tj1BcenQq0YsjTPEAIhAK0FdXmUAIcBeZj8ItptOFVKLIe+XsqEK3EmVnx3hn4wKoUECHwQABoMOTk2OTA1MTc1NTg1IgwkRW7VrOYMkyQTE4Aq4gN7KBV04bPurDPOQuz9FvF89CNuFpkMewlR/xlzFFkE2rvY/LHLTl06pEN3fRr63qF30dlr7dyg24UKdwbJUBIZwye19EP7OCX5i6d9IjcZCTGBxAzTKKCSNuFqy28RNdVGG1zmYxLZv0T4jo5Ohyx/gLiFP7cBPa3ccjRm/x0Nvb71m+ASfbO9K9fetVUDmuErSX6/Q5aZDLb8yR/68XTEZIOH2laAUE5ToVCcIbQOkY7mIeg4dRkh8pUkwIfc2uPiozXm6b22M96p+ACfWhVcThal96P7Xy/rRg9i14Bu7GyTENMAOPWRV5AsYD0cdrzpkGR+eOvtjEmjo4JQ04pS8unCqOsdYPjPhSYfruGcJRBsF2VCHdr1HawipoiBtSZ+pplahjhtZ59PMLNC0PNbxhtsynysHA3fopJeD0HIrPXEux6Z7+Qm2CmO3M7KR5shW0RQNy23+mgjGsY+/17csy0S9P56s7kwWj3xC8VaehCvkXAqdA489niGUCbJr0qu4LzzaMBoA/tLIfuaaXW4JddsMyP3a1eoiHWqEH4M+4x+2t2UOvMNiPzNkHL1lRw/Nb9HDlXeqK2g1gznzjgRkZOPw945PytZwUEx9e9TR2KEWIaN/EBxLwAXsrgmrS3mNDCBwN3BBjqkAbTdz32m97PGbz46mSoFfX3CcYszSTyXRC3mu0g4YDzGC0DfJPBg0z06XPem8tlZnn+v8t/FdMvOIXQmnDd1n4dTgSnNQxHDn16kPsJ3dk7rIxfysmoU8G77g9mYi4TqIoV0vIZLKgkXOZb/J8SodBl53ONGKcT4EtzbK89N9kg2sWGv4e/6tw+1NJ50MVfgFGIAVUQ5JZVyFy5FLVstcosOzvuD </Token-0> <RequestId>AJ920TQ86737KRRY</RequestId> <HostId> 8a8oICmedg5rn2VPPh4Zvb7iEEbC9NtbEnR3GLhl1NffaHNCgqHj3KyetfD1+TfWdNSfOJ1qIMA= </HostId> </Error>

Bonjour, je voudrais exporter mes liens Pocket, mais je n'ai pas le bouton Exporter le fichier csv. Et quand je clique sur le bouton Export de la page de Pocket, il y a un message qui dit que cette page ne sert a rien(voir fichier joint) . comment puis je faire? Merci d'avance de vos réponses.