All Products Support Forum

After the 90.0.2 update, the bookmarks menu no longer scrolls with the center wheel of my mouse. The center wheel scrolls properly in my emails, on webpages, everywhere else but the in the bookmarks. I have to use the up or down arrows to scroll through them, and it's a royal pain because I have so many bookmarks.

I think it would be nice to have a startup open to NOT open up email tabs that may have been open from a previous session. Newer versions of Thunderbird (probably the last 5 years or so) AUTOMATICALLY open up ALL emails that were open from a previous session. To me, this is a lot of clutter. I think this issue started tabbed email capability in Thunderbird. I would like the option to start out with a "clean slate" (no emails open) upon startup. Attached is a screenshot of how I would like to see the option of Thunderbird starting up as.

When I use control-F to search in a page, a ribbon appears at the bottom of the page with a search bar and associated controls. Somewhere on that bar, there should be an "X" to dismiss the search. It's not there anymore. (See screenshot.) The only way I've found to dismiss the search is to put the cursor in the search bar and press the ESC key. That's a bother. This must be a new bug, right?

i currently have a sheet of paper for my thunderbird desktop icon. Can I have the same icon that is on my task bar (a thunderbird world type icon) put on my desktop instead of the drab sheet of paper icon. My thunderbird version is 93.062 (32 bit). Thank you, Brian

Ever since the major new version of Firefox for Android came along, I have not been able to have Firefox for Android sync bookmarks and history with my desktop sessions. The "Sync now" button still shows August 31, 2020 as the last date I synced my device, and it has remained that way since then.

Pressing the sync button shows a loading icon for a few moments, then stops and everything remains the same. I logged out for some months, but in logging back in the problem still persisted.

However, despite this problem, I've still been been able to send and recieve tabs to and from my desktop devices without any problems, so Sync is working in some regards. Regardless, Firefox for Android refusing to sync bookmarks and history is still a big problem.

Working on PC Windows 10. My Firefox updated on 9/21/21 now my old Photoshop Elements software is gone. I have misplaced discs. How was this caused by update? I dont see any past profiles. To revert.

Thanks Melissa Glick Firefox Update Lost Photoshop Elements

Edition Windows 10 Home Version 20H2 Installed on ‎5/‎3/‎2021 OS build 19042.1237 Experience Windows Feature Experience Pack 120.2212.3530.0

[Install308046B0AF4A39CB] Default=Profiles/i0eduofv.default-release-1614795670148 Locked=1

[Profile1] Name=default IsRelative=1 Path=Profiles/y31xzzyg.default Default=1

[Profile0] Name=default-release IsRelative=1 Path=Profiles/i0eduofv.default-release-1614795670148

[General] StartWithLastProfile=1 Version=2

About a week ago, Firefox began occasionally opening a webpage or even my Google login window in some random language. Opening a new tab and closing the errant tab would result in the same page opening correctly in English. The language used when Firefox erred was never the same twice. In the last couple days the rate of errors has accelerated. Any ideas how to fix this problem? Is someone other than me using my Firefox credentials?

So, I just switched to firefox on android 10 as my default browser and I've got this bug where the suggestions remain opened even after the search is complete and it's showing the results (see screenshot). I can interact with the search but I can't see what I'm pressing for obvious reasons. I have tried clearing the cache and even reinstalling it but with no success.

Firefox focus works without any problem.

It seems the folks there at Firefox central enjoy wrecking people's experience by frequently releasing new browsers that breaks what already in place. What the hell is wrong with you guys...?? Are you secretly employed by Microsoft and/or Google....?? Seriously, this is no way to run a browser company. It is, however, a great way to ruin one. Give us a break, and stop breaking our browsers. You ruin our experience, and you do it on a semi regular basis. It's all well and fine to release new stuff, with new features, but for the love of God if it's gonna break what we already have, at the very least offer us a way to keep what we have, and have it supported even in a minimal way, and branch off the new option. I get your fears, you fear that not enough people will opt for the new one like that, and you're probably right. That however, should tell you something.

We loyally support your project. That should be worth something. Thanks.

Why is my FF keeps on filling up memory even without doing any browsing?

Because my FF started crashing a couple of days ago, I just monitored the Memory Usage on Task Manager. I opened both FF and Edge, without any browsing. Edge is maintaining memory usage at around 129MB (without browsing), but FF keeps on increasing the memory usage. About 20 mins since opening FF, FF memory usage is 3,241 MB (without any browsing at all) and it still keeps climbing as I type.

I am attaching a couple of Task Manager screen shots.

Edge memory usage is up on Image 4 because I am using Edge to type this message.

Can someone please help?

(Current FF memory usage is 3,518 MB - no browsing at all).

I use Win 10 and I'm up to date.

Before I close the Firefox browser i go to Settings>Clear Data> Cookies & Site Data>Cached Web Content. I clear all and the Cached Web Content is lowered to 45kb. History is deleted. There is nothing in Manage Data or Manage Exceptions. The computer is turned off. A day later the computer is turned on and Cached Web Content is 2Mb.

Windows Defender anti-virus malware scan and full scan have been run. The computer is up to date, Win 10 Home, version 21H1, OS build 19043.1237.

Any idea what is causing Cached Web Content to grow from 45kb to 2 Mb when the computer is turned off?

After the most recent update, currently on 92.0, the Minimize, Maximize, and Close buttons are invisible. They are still there and I can get the tool-tip if I hover over them with the mouse, but visually they are completely gone.

Any ideas how to fix this?

Thanks in advance!

I can't get this page to load using firefox 92 with linux. I clearedcache, cookies and turned protection off. It loads ok in safari on my phone but i need it on my destop in firefox. https://online.adp.com/signin/v1/?APPID=RDBX&productId=80e309c3-70c6-bae1-e053-3505430b5495&returnURL=https://my.adp.com/&callingAppId=RDBX&TARGET=-SM-https://my.adp.com/static/redbox/

can access Canvas/Zoom fine, but when I try to start a scheduled meeting, I receive an error message that my access has expired. I have never seen this before, When I use Chrome, it works just fine. Is there an update to Firefox that I need to download?

I have three devices, a desk top, a laptop and an iPad. The desktop is running a very outdated version of Firefox which means it is not compatable just to update it. The forum tried to help me with this a while back, but it was deemed not to be possible, and the best way would have been to do a fresh new install, but there was noway to save log-ins/passwords bookmarks. My devices all have the Firefox sync and that is so far working well. My question is, if I dragged my PC's Firefox into the present by performing a fresh new install, would my synced items install ok....after invoking the Sync feature on the new install. Logic tells me this should be so, as it worked ok with the new iPad, but I know from experience that logic doesn't always come into play. (Windows7) Many thanks

Hi all,

I'm trying to create configuration profile to deploy CIS baselines using Intune. Configured custom schema and able to deploy certain settings. However, while deploying preferences, I'm getting error and none of the preferences are being deployed. Enclosing the error screenshots. Did anyone configured preference settings. if yes, can you please suggest how to configure.

Hello world,

This problem is sticking for a year now. We even switched to ESR thinking it will fixed the problem but to no avail. After a bunch of test, I've finally decided to post and ask for help. Tests have been done on macos 11.6 fresh vanilla install, no encryption (no filevault, I hate it), and Firefox 91.1.0esr (64 bits), but problem is the same since version 75 + (no problem seen on windows or linux) If I don't use Profiles Manager, at each launch of Firefox a new profile is created with no import from former profiles. If I do use Profiles Manager, I can keep on choosing my default profile, and no new ones are created, BUT new install is added to install.ini and profiles.ini. All tests have been done with the exact same firefox (i mean, application is the same and correctly installed in the /Applications of macos).

Here is the profiles.ini

[Install5A291CFD23D97DBF] Default=Profiles/ucaeqkrb.default-esr Locked=1

[Profile0] Name=default-esr IsRelative=1 Path=Profiles/ucaeqkrb.default-esr Default=1

[General] StartWithLastProfile=0 Version=1

[InstallF5B6C4E8673B7987] Default=Profiles/ucaeqkrb.default-esr Locked=1

[Install7F9608401B386673] Default=Profiles/ucaeqkrb.default-esr Locked=1

And the installs.ini

[5A291CFD23D97DBF] Default=Profiles/ucaeqkrb.default-esr Locked=1

[F5B6C4E8673B7987] Default=Profiles/ucaeqkrb.default-esr Locked=1

[7F9608401B386673] Default=Profiles/ucaeqkrb.default-esr Locked=1

As you can see each launch of Firefox created a new hash of installation (even if same it's always the same firefox version). As long as I choose my default profile in profiles manager, I can keep it. If I switch to default comportment, I will get a new profile at each launch (as it see en new install hash) and it will not import former profiles (even if it's from the same or an older version).

So I'm wandering, why Firefox keeps on adding a news install hash on each launch, and/or how can I prevent it from doing it.