• Solved

Headers don't match messages in 102.0

102.0 -- 32 bit is a mess. I'm running on Windows 11 Pro Version 21H2 64 bit. After upgrading to 102.0 last night. Some of my email headers don't match the contents. Also… (read more)

102.0 -- 32 bit is a mess. I'm running on Windows 11 Pro Version 21H2 64 bit. After upgrading to 102.0 last night. Some of my email headers don't match the contents. Also many of my messages are not rendering -- I get text html Finally, it seems that in the text html, the contents of several old messages from yesterday are merge together.

Asked by SudsJain 2 days ago

Answered by SudsJain 2 days ago

  • Solved

Bookmark dialog disappears in 3 seconds

Hello, Since recently the bookmark dialog has changed its behaviour, and to worse from my perspective. If I don't do anything for about three seconds, the dialog closes a… (read more)

Hello,

Since recently the bookmark dialog has changed its behaviour, and to worse from my perspective. If I don't do anything for about three seconds, the dialog closes and the bookmark is saved to a place where I most likely don't want it to be saved. Is there a way to get rid of the three second time limit? Thanks!

It's not necessary to read further to answer my question. Bellow I'm going to give some criticism and express frustration about this new feature (or is it a bug?). The criticism is not directed towards the nice people here who give support to users who have problems.

I understand that developers get new ideas and want to put them into practice, but if you change an often used behaviour like this, I don't think it's user friendly to just change the behaviour without asking the user if he want's that behaviour. Personally I don't see how the automatically disappearing dialog helps me (it's very easy to click Esc if I change my mind about bookmarking a page), but I keep experiencing how it makes my browsing experience worse, as I often pause for a moment for example to think what name I'm going to give for the bookmark, or where am I going to place it.

In practice this change has wasted at least an hour of my time (to find an explanation and (in vain) a solution to fix the behaviour), made me annoyed, and based on the comments here and other places, made quite a few other people annoyed too.

Please, when you change the behaviour of Firefox in the future, before changing the behaviour for an individual user, ask him first if he even wants the change. For example show him a dialog where he is told that "we have this new feature where your familiar dialog keeps disappearing every three seconds for no reason so that you get the pleasure of invoking it again...and again...and again. If you want to have that feature, check the box on the left".

Asked by ari.torhamo 6 hours ago

Answered by jscher2000 - Support Volunteer 6 hours ago

  • Solved

Cannot log into Twitter [fixed]

I have tried every troubleshooting from the other answers available on the support website but whenever I am trying to login, it shows a black screen and I also unregiste… (read more)

I have tried every troubleshooting from the other answers available on the support website but whenever I am trying to login, it shows a black screen and I also unregistered Twitter from about:serviceworkers but still nothing, I also cannot upload the screenshot here it just says uploading and nothing else. Images are not uploading even from other devices.

Here is one of the errors showing on the console: Cross-Origin Request Blocked

Update: this issue was because of a filter from uBlock's list. Fixed now. I am not sure how to close my question.

Asked by Amay 8 hours ago

Answered by Amay 5 hours ago

  • Solved

Some pages do not display

Hello. For the past few days, I am unable to access the content of some websites. For example, Reddit seem to load but the page remains blank. This happens on other websi… (read more)

Hello. For the past few days, I am unable to access the content of some websites. For example, Reddit seem to load but the page remains blank. This happens on other websites, where I am unable to login although the page displays correctly (an error message appears on one of them: "Please check the consistency of your URL").

This is quite annoying, especially because I cannot find anything related on the web. I use Firefox on POP OS 22.04.

Thanks. Cheers.

Asked by Julien Larena 15 hours ago

Answered by jonzn4SUSE 14 hours ago

  • Solved

Firefox Disable spell checking

You can't disable firefox spell checking. Check your spelling as you type. Misconfiguration? Did you make a mistake somewhere? I'm not sure. I mainly use two types of IME… (read more)

You can't disable firefox spell checking. Check your spelling as you type. Misconfiguration? Did you make a mistake somewhere? I'm not sure. I mainly use two types of IME, Microsoft IME and google Japanese input.

Asked by sweet0670 18 hours ago

Answered by cor-el 5 hours ago

  • Solved

Thunderbird android beta or alpha availability

hi, is there a bata or alpha of Thunderbird for android i can download and beat up on. i have been looking for the android version for well over a decade.... and now its… (read more)

hi, is there a bata or alpha of Thunderbird for android i can download and beat up on. i have been looking for the android version for well over a decade.... and now its on the way. yippiee!!!!!!!!!!

Asked by Display Name 20 hours ago

Answered by TyDraniu 20 hours ago

  • Solved

Searching does not work in the worst way possible

Ok, so i recently downloaded FireFox, and i used the searchin', only to find out that nothing works... NOT EVEN GOOGLE OR BING WORKS!!! please help me... PD: im find… (read more)

Ok, so i recently downloaded FireFox, and i used the searchin', only to find out that nothing works... NOT EVEN GOOGLE OR BING WORKS!!! please help me...





PD: im finding proof, its too damn slow...

Asked by supersonicr20 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

Firefox plugins doesn't work

i had a big problem with windows 10 action center (it won't open at all) only one solution was creating new Microsoft profile and move all files from one to another (incl… (read more)

i had a big problem with windows 10 action center (it won't open at all) only one solution was creating new Microsoft profile and move all files from one to another (including downloads documents desktop and whole appdata folder with firefox inside included)

and theoretically all works fine. I have my firefox account, history, tabs, favorites, theme and plugins, but they have blank icons and doesn't work.

is there any way to automatically redownload and reinstall plugins?

I would like to add that I have 3 browsers (profiles) and different plugins in each.

Asked by Methosu 1 day ago

Answered by Methosu 19 hours ago

  • Solved

Primary password forgotten on a linux laptop. Now the primary password on my PC is changed.

I recently logged into my laptop, which has lubuntu installed on it, for the first time in some time. I had forgotten the primary password that I set in firefox on that m… (read more)

I recently logged into my laptop, which has lubuntu installed on it, for the first time in some time. I had forgotten the primary password that I set in firefox on that machine. I was confused about this and reset my Firefox account password with my recovery key. Now the primary password on my main desktop machine has changed and I am unable to use the password manager. I am afraid of losing all my saved logins and passwords. I tried resetting the primary password on the lubuntu laptop but the method in the help article did not work.

How is it possible that the primary password changed on my desktop machine? Please help, I do not want to lose all my password as I do not remember them all and some of them were automatically generated by firefox.

Asked by Kai 1 day ago

Answered by cor-el 1 day ago

  • Solved

URL Drag-and-Drop into Windows File Explorer shortcut sometimes fails

Hello, This issue may be related with "[meta] Implement URL parser per URL Standard", opened 9 years ago(!), but updated only 1 month ago (bugzilla). If somehow applicabl… (read more)

Hello, This issue may be related with "[meta] Implement URL parser per URL Standard", opened 9 years ago(!), but updated only 1 month ago (bugzilla). If somehow applicable, just let me know that my issue is already being taken care. Thank you.

D&D a Firefox URL into Windows File Explorer, may fail. Just try it for yourself (Firefox for Windows, version 102):

Will fail (notice the additional folder created): D&D on this URL will fail

Will fail and may even create an invincible 0 byte file (Windows is unable to delete it...): D&D this URL will also fail

Won't fail: D&D this URL will *not* fail


I only noticed this wrong behavior in version 102.0 (Firefox 64-bit for Windows) but, as I use this D&D functionality quite often, I don't believe this problem to have occurred much before 101.x. Only tested it in Windows though (Windows 10 Pro - 21H2 19044.1766, 64-bit). This thus seems to be a BUG introduced in version 101.x or 102.0

By trial & error, I think I eventually found out what is leading the D&D to eventually fail: it's related with the web page title (i.e., the Firefox tab title). This behavior has nothing to do with the URL value itself.

When D&D an URL into File Explorer, the URL shortcut name is supposed to be created with the webpage title. However, Windows filenames have some unsupported characters: \ / : * ? ” <> |

So, I guess Firefox should first parse this title and remove all these unsupported characters (or replace them with, e.g., “-“), before assigning the title to the shortcut name (a .URL file). Which, as I understand it, is not happening anymore. I have not found any issue with the URL value itself.

In fact, the D&D result may vary, depending on the characters the webpage name includes.

If it contains a “/”, it will create one (or more) Windows folders before creating the URL shortcut. E.g., if I D&D a webpage URL into “C:\my URL shortcuts folder”, with title “CAT5E Shielded 3/50μ Gold-Plated”, it will create a shortcut (with the correct link) in C:\my URL shortcuts folder\CAT5E Shielded 3\50μ Gold-Plated.URL Obviously, even though the URL content is right, this is not the expected behavior!

More troublesome can be a webpage title that contains a “:”, because it creates a 0-byte no extension file which sometimes (but not always) refuses to be deleted by Windows. E.g., if I D&D a webpage URL into “C:\my URL shortcuts folder”, with title “ShinobiHub – Article: How to Update”, it will create a zero-byte file in “C:\my URL shortcuts” folder with name “ShinobiHub – Article” (no extension). Trying to remove the file in File Explorer may display the error message: “Item not found. This is no longer located in <PATH>. Verify the item’s location and try again.”

[BTW, after some digging I find out how to remove the file: Just open a DOS window and type: del "\\?\C:\my URL shortcuts folder\ShinobiHub - Article " No need to restart or do anything else, just need to put \\?\ before the directory when using the del command. Also use the tab button to make sure the name is correct; sometimes a space is added at the end that can be easily missed.]

Strangely enough, a “Verified by: Cloudfare” (or something similar) is also display just below Firefox Url.

I’m not sure about the effect of other different unsupported file name characters. Anyway, this was tested in 2 different Windows computers, both with same faulty results. The same operation in Chrome works as expected.

Conclusion: This issue should be easy enough to find but I could not find any *recent* report on a similar issue. That makes me wonder… is this really a bug?... Please help. Thank you. Cecilio

Asked by caecilius 1 day ago

Answered by cor-el 1 day ago

  • Solved

URLs appear when saving/printing to pdf

I'm viewing a webpage that has several links. When printing the webpage to pdf using Firefox, the links magically display their full URLs, blocking the contents of the pa… (read more)

I'm viewing a webpage that has several links. When printing the webpage to pdf using Firefox, the links magically display their full URLs, blocking the contents of the page. How can this be prevented? This does not happen when using MS Edge. Please see the attached screenshot. The top image is from a pdf printed using Firefox, and the bottom is from a pdf printed using MS Edge. 91.8.0esr (64-bit)

Asked by firefoxq 1 day ago

Answered by jscher2000 - Support Volunteer 16 hours ago

  • Solved

Can't see all unified folders since updating to 102

Today I upgraded from TB 92 (ish, not sure exactly) to 102 and am having a problem with unified folders. I have five email accounts in TB, and use unified folders. In the… (read more)

Today I upgraded from TB 92 (ish, not sure exactly) to 102 and am having a problem with unified folders.

I have five email accounts in TB, and use unified folders. In the previous version, if I clicked on a single account under Inbox, I would see emails in the inbox for just that account. Clicking on the top-level Inbox node would show me all emails in the inboxes of all five accounts.

However, in v102, when I click on the top-level Inbox node, the messages panel does not change. Whatever was there before remains.

If I click on the top-level Inbox node, then restart TB, which starts it up with that node selected, I get a panel that has various buttons for setting things up, about TB, etc.

Is there a way to go back to the old behaviour, and have the top-level Inbox node show all inbox messages?

Thanks

Asked by MrYossu 1 day ago

Answered by MrYossu 20 hours ago

  • Solved

TB 102 - question on address book contact layout

In a recent announcement there was a image of a new layout for contacts in the address book in version 102. I have attached the image I am referring to. For the life of … (read more)

In a recent announcement there was a image of a new layout for contacts in the address book in version 102. I have attached the image I am referring to.

For the life of me I can not figure out how to display this layout.

Can someone explain to me how to view this layout?

Thanks, Bill

Asked by BillH 2 days ago

Answered by BillH 1 day ago

  • Solved

may files be deleted from profile 'storage'?

Unable to complete backup of firefox profile because of over-length file names in storage sub-directory. Is is ok to simply delete one or more file names which are old UR… (read more)

Unable to complete backup of firefox profile because of over-length file names in storage sub-directory. Is is ok to simply delete one or more file names which are old URL's and no longer required? Clear History All doesn't clean them out. (Firefox 101.0.1 (64-bit) on WIndows 10) thanks

Asked by mike 2 days ago

Answered by mike 1 day ago

  • Solved

Trying to sign into Google/YouTube/etc. always leads to my old university log in page?

Every time I try to sign into my Google account (including related sites like YouTube), I'm rerouted to the Microsoft sign in page for my old university, and can't log in… (read more)

Every time I try to sign into my Google account (including related sites like YouTube), I'm rerouted to the Microsoft sign in page for my old university, and can't log in. This only happens on Firefox, if I switch to another browser then there's no problem.

So far I've tried:

  • Deleting all of my history including my cache and cookies.
  • Once I'm at the site I'm rerouted to, going into History, right-clicking on the url, and clicking "Forget this site."

Neither have worked. Any suggestions appreciated!

Asked by jonesjulia31 2 days ago

Answered by jonzn4SUSE 1 day ago

  • Solved

Blocking designated websites from search results

I recall recently discovering an option that allowed me to designate websites that I no longer wanted to see in my search results. I thought this was x-useful as it seems… (read more)

I recall recently discovering an option that allowed me to designate websites that I no longer wanted to see in my search results. I thought this was x-useful as it seems there are a few websites that frequently appeared near the top of the search results that were "come-ons"; that is when you click on the link in the search results, they only offered an option to "sign up" for access. I don't want to see this junk, and I did add one website to the list.

I've got another one I want to add, but I can't find the interface to add this website to the list. I thought it was a DuckDuckGo feature, but I don't see it anywhere! Is this a Firefox feature ? ... or have I lost my mind  :P

Asked by tmp003 2 days ago

Answered by tmp003 1 day ago