• Solved

FireFox latest ver, download window resize to smaller fail - now 1/4-ish screen

FireFox: 107.0 (64 bit) Mozilla FireFox for Linux Mint OS: Linux Mint 21 Cinnamon Issue: On this FireFox latest version, the download window cannot be resized to smaller … (read more)

FireFox: 107.0 (64 bit) Mozilla FireFox for Linux Mint OS: Linux Mint 21 Cinnamon

Issue: On this FireFox latest version, the download window cannot be resized to smaller than (roughly) 1/4 of entire screen. (screen-shot attached.)

Attempted: Mouse left-click grab of all corners & sides to drag window smaller - failed!

Note: Download window can be resized *bigger*, showing this window has now been coded with a very large minimum size that is almost 1/4 of full screen

- this was not the case in previous versions.

Micro-annoyances add up, people switch to Chrome (sorry to use the "C" word!)

Asked by batcomputer 2 weeks ago

Answered by batcomputer 2 weeks ago

  • Solved

How do I remove the List all Tabs button

So I just updated to version 106.0.1, and I noticed something new in the far right corner of the screen, an arrow with a dropdown function listed as view all tabs. I have… (read more)

So I just updated to version 106.0.1, and I noticed something new in the far right corner of the screen, an arrow with a dropdown function listed as view all tabs. I have no need for this and tried to use the customize toolbar option to remove it. It did not work. How do I get rid of this thing? It's just kinda taking up space on the screen as I doubt I'm ever gonna use it.

Any tips here?

Asked by Marc7 1 month ago

Answered by cor-el 1 month ago

  • Solved

Missing Firefox View button

I'm on the latest version of Firefox, 106.1, and I'm missing the Firefox View button on my MacBook Pro 13". It is showing on my Mac Mini M1, and both are logged in and s… (read more)

I'm on the latest version of Firefox, 106.1, and I'm missing the Firefox View button on my MacBook Pro 13". It is showing on my Mac Mini M1, and both are logged in and syncing properly using my Firefox account.

When I type in about:firefoxview on my MacBook Pro in the URL bar, I see the page but noticed it says "New colorways are on the way" on the right. On my Mac Mini, I see the "Independent Voices" text and an option to "Try colorways".

Bug? Some weird setting on my MacBook? Both are running macOS Monterey, 12.6.

Asked by pmoffe 1 month ago

Answered by pmoffe 1 month ago

  • Solved

thunderbird setup stuck checking password

I can't setup my email account on a new machine. I have Windows 11 pro I tried a few times uninstalling Thunderbird and reinstalling. Deleting the Profile in between and … (read more)

I can't setup my email account on a new machine. I have Windows 11 pro

I tried a few times uninstalling Thunderbird and reinstalling. Deleting the Profile in between and restarting. It still gets stuck during set up on checking password.

If i try manual setup and Re-test, i get the message "incoming server already exists" HELP

Asked by Swaasje 1 month ago

Answered by david 1 month ago

  • Solved

Thunderbird 102, after upgrade lost all my emails, folders, and profiles. How do I recover?

I am on windows 10. My Thunderbird was upgraded automatically from 91.11.0 to 102.0. I've lost all my emails, folders, accounts, and profiles, including Giganews (usene… (read more)

I am on windows 10. My Thunderbird was upgraded automatically from 91.11.0 to 102.0. I've lost all my emails, folders, accounts, and profiles, including Giganews (usenet). I tried re-installing TB 91.11.0 and restoring my profile folder, but I still cannot access my old folders, accounts, or profiles.

What did I do wrong? Is there any way to get back to a working Thunderbird? I have numerous backups of my old Thunderbird profile folder.

Asked by arnold.trembley 5 months ago

Answered by arnold.trembley 5 months ago

  • Solved

saved passwords

hello, i recently went from google browser to firefox, and i want to import my passwords. i did save all my passwords from google browser to .csv file, but when i go to s… (read more)

hello, i recently went from google browser to firefox, and i want to import my passwords. i did save all my passwords from google browser to .csv file, but when i go to settings>import passwords, it lets me choose the file, i choose my passwords.csv, and then-nothing happens. no loading, browser doesnt stop working, my folder where i choose csv from is just closing, but passwords doesnt import

Asked by daniil.yershow 1 week ago

Answered by cor-el 1 week ago

  • Solved

upgrading issues from 91.13.1 to 102 on windows 10 home 64b 22H2

tried upgrading/clean install, 32b and 64b, version 102 when came out and now 102.5.0 always end up with a non-usable , no folders (sent, trash etc) top right menu does … (read more)

tried upgrading/clean install, 32b and 64b, version 102 when came out and now 102.5.0 always end up with a non-usable , no folders (sent, trash etc) top right menu does not open either had to go back with system restore and today even reinstall old version

does the new version require any windows component that the old one did not? (i may have disabled some features i dont need). all other programs work perfectly.

any advice will be appreciated, thanks

Asked by idol.lif 1 week ago

Answered by idol.lif 2 days ago

  • Solved

Thunderbird blank message pane, HELP!?!

Just updated to Tbird 102.5.0 on Mac OS Sierra 10.12.6 (yes old). The message pane is completely blank - I can not read any emails!!! If I double click to open an email, … (read more)

Just updated to Tbird 102.5.0 on Mac OS Sierra 10.12.6 (yes old).

The message pane is completely blank - I can not read any emails!!! If I double click to open an email, the new tab is empty.

Plz advise soonest, my business deeply depends on email, and I have archives going back over 10 years.

Asked by andrewm57 2 weeks ago

Answered by andrewm57 2 weeks ago

  • Solved

Microsoft TLS change

I have been notified by Microsoft of the following change and I would like to know how it will impact my ability to receive/send mail via my Thunderbird "@msn" account wh… (read more)

I have been notified by Microsoft of the following change and I would like to know how it will impact my ability to receive/send mail via my Thunderbird "@msn" account whose IMAP mail server is "outlook.office365.com"

Starting on December 01, 2022, Office 365 will begin retiring Transport Layer Security (TLS) 1.0 and 1.1 for POP3 and IMAP4. Our records show that your email account has recently been accessed with POP3/IMAP4 through TLS 1.0 or 1.1. POP3 and IMAP4 will not be able to connect with TLS 1.0 and 1.1 starting on December 01, 2022. You will not be able to receive emails with POP3/IMAP4 protocol after that. To continue accessing your email account using POP3 or IMAP4, please upgrade/update your client to support TLS 1.2. Your emails will not be removed, but you cannot access them without upgrading your client.

Thank you for any assistance.

Asked by rheraux 2 weeks ago

Answered by david 2 weeks ago

  • Solved

OneDrive web doesn't show files/folders

OneDrive web (onedrive.live.com) doesn't show any files/folders. The area where the files/folders should be displayed is just empty. Now the reason I believe this might b… (read more)

OneDrive web (onedrive.live.com) doesn't show any files/folders. The area where the files/folders should be displayed is just empty. Now the reason I believe this might be a Firefox issue is because I don't have that problem when I use OneDrive on a Private window. OneDrive on a Private window works just fine, the issue is on the regular non-private window where I wan't my session to stay open.

I already tried clearing 'everything' including cookies, site settings and offline website data. I checked all the boxes and the issue persist.

See attached screenshot.

Thanks!

Asked by Tirso Carranza 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

Remove threads

Hello. I am very happy with Thunderbird and would prefer not to switch to another program. I just got myself a new computer and then this problem occurred... The threads … (read more)

Hello.

I am very happy with Thunderbird and would prefer not to switch to another program.

I just got myself a new computer and then this problem occurred... The threads come up in my emails and I do NOT want that to happen. It makes the overview of the emails unclear and very confusing. And I do not see clearly if I have read them or not.

I have searched and searched a lot online to find out... but have not succeeded. (my son also tried..)

So I am wondering how I can have the emails coming up one by one (like before), without having the threads..?

The screenshot shows how the email come up for me in Thunderbird, I would like them to come "one by one" without the threads..

Would appreciate your reply!

All the best, Anne Berit Olsvik

Asked by Anne Berit Olsvik 3 weeks ago

Answered by gp 3 weeks ago

  • Solved

History locked in time

Websites browsing history does not update or delete. Opening the sidebar, right clicking on an entry and using Forget About this site or Delete Page has no effect. Menu&g… (read more)

Websites browsing history does not update or delete. Opening the sidebar, right clicking on an entry and using Forget About this site or Delete Page has no effect. Menu>Settings>Privacy. Private is unchecked. I've selected Clear History Time Range Everything, all boxes checked. Settings When closed Firefox should delete all boxes checked.

Remember Browsing History and it doesn't update when I open the sidebar. Last Visited is the only selection that shows any sites and it doesn't update as I browse new sites. By Date and Site, Most Visited, by site, by date do not show any sites.

I've even uninstalled Firefox and reinstalled and not sure how but it has the same history as well as last tabs opened.

Asked by cg1123 4 weeks ago

Answered by cor-el 4 weeks ago

  • Solved

Video not working for certain sites

I recently got a new computer, and in trying to get all my old accounts and what not synced up, I noticed that Twitter videos weren't playing for me and giving me a gener… (read more)

I recently got a new computer, and in trying to get all my old accounts and what not synced up, I noticed that Twitter videos weren't playing for me and giving me a generic "The video could not be played", which was odd and annoying, but not the end of the world. I then went over to Twitch and got the "Your browser encountered an error while decoding the video. (Error #3000)". Meanwhile, Youtube works perfectly fine.

I tried clearing cache/cookies, tried on incognito mode in case it was an issue with one of my extensions, all to no avail - when I swapped over to Edge just to check if it was a computer issue versus a Firefox issue, both sites functioned in Edge just fine. Is there anything else I can try troubleshooting in Firefox to see what's causing this short of trying to uninstall/reinstall again?

Asked by lolarayyy 4 weeks ago

Answered by jscher2000 - Support Volunteer 4 weeks ago

  • Solved

Exporting only address book under new update (102.4.1) no longer an option? (SOLVED)

SINCE SOLVED* I used to be able to export my address book easily but a few weeks ago I received the prompt to update Thunderbird, but now when I go to export my address … (read more)

  • SINCE SOLVED*

I used to be able to export my address book easily but a few weeks ago I received the prompt to update Thunderbird, but now when I go to export my address book, it exports my entire Thunderbird profile, which includes accounts, messages and settings in addition to my address book. What used to take a minute or two now takes over an hour. Am I missing something? I don't see any option to export only the address. This is a huge pain and seemingly so unnecessary. It wasn't broken, but Thunderbird fixed it anyway... actually let me rephrase: it wasn't broke so Thunderbird did break it. I thought upgrades are supposed to be an improvement... this feels like 10 steps back. Can someone please help? Thank you in advance.

Asked by mysubs0119 1 month ago

Answered by mysubs0119 1 month ago

  • Solved

Firefox keeps freezing

I was directed here from Mozilla Connect. Since the update a few days ago, my Firefox browser keeps freezing permanently. It seems to happen mostly when I interact with G… (read more)

I was directed here from Mozilla Connect. Since the update a few days ago, my Firefox browser keeps freezing permanently. It seems to happen mostly when I interact with Google Search (sometimes just loading Google will cause it) but it does happen occasionally on other sites. When it freezes this way, the only fix is to End Task and reload. It will successfully reload to the state it was in just a few seconds before freezing. I'm on Windows 10. I keep everything (OS, browsers, etc.) up to date, so I doubt that would be a factor. I wonder if there could there be an issue with a Google-based script (hence it occurring on other sites)? I don't know how I'd test for that.

Asked by Jarieスイセン 1 month ago

Answered by Jarieスイセン 3 weeks ago

  • Solved

After the automatic update (Using 106.0.1) clicking Recently Closed Tabs or Recently Closed Windows does nothing

Is this a known issue for the new update? Whenever I try to click Recently Closed Windows in particular, it just does nothing. It has the grey highlighted bar that shows … (read more)

Is this a known issue for the new update? Whenever I try to click Recently Closed Windows in particular, it just does nothing. It has the grey highlighted bar that shows it wants to do something, but then does nothing. About 1 out of 100 times when i click Recently Closed Tabs, it WILL open to show my recently closed tabs, but generally does the same thing as Recently Closed Windows. I know I have recently closed tabs because I restored session and it is currently showing all my old tabs I had open prior to the update. I also tested to see if my recently closed had just reset by opening a new window and closing it, but it still just does nothing. I use the Recently Closed Windows quite a bit and it's quite irritating that it appears to be broken.

Asked by illyasviel101 1 month ago

Answered by illyasviel101 1 month ago

  • Solved

How to get rid of square tab named "firefox view" to "sync with other devices"??

How to get rid of square tab named "firefox view" to "sync with other devices"?? This appeared after a firefox update a few days ago and purports to sync firefox with my… (read more)

How to get rid of square tab named "firefox view" to "sync with other devices"?? This appeared after a firefox update a few days ago and purports to sync firefox with my "other devices" Right now it shows "33% completed". I do not have any other devices .... just my computer. This extra tab takes up room on the page and I just want to get rid of it but there is no apparent way to close it. I view this as an unwelcome intrusion on my Firefox browser --- How do I get rid of it?

Asked by aland1948 1 month ago

Answered by Balázs Meskó 1 month ago

  • Solved

Disabling DRM completely

I have disabled DRM content, why is firefox annoying me to enable it each time I load a website that requires it. What seems to be now the general topic, even for a simpl… (read more)

I have disabled DRM content, why is firefox annoying me to enable it each time I load a website that requires it. What seems to be now the general topic, even for a simple blog... If I disabled it, I do not want to be prompted to enable it back. I know how to enable it.

Asked by david636 3 months ago

Answered by cor-el 3 months ago

  • Solved

OpenH264 fails to install with HTTPS-Only mode enabled

"OpenH264 Video Codec provided by Cisco Systems, Inc." plugin will sit in the "will be installed shortly" status forever if you have HTTPS-Only mode enabled. I have been … (read more)

"OpenH264 Video Codec provided by Cisco Systems, Inc." plugin will sit in the "will be installed shortly" status forever if you have HTTPS-Only mode enabled. I have been pulling my hair out for the last few days trying to figure out why I couldn't play YouTube or many other sites videos.

Turns out the site that the library is downloaded from has a bad certificate installed: https://ciscobinary.openh264.org/libopenh264-2.3.0-linux64.6.so.bz2

``` Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for ciscobinary.openh264.org. The certificate is only valid for the following names: a248.e.akamai.net, *.akamaihd-staging.net, *.akamaihd.net, *.akamaized-staging.net, *.akamaized.net

Error code: SSL_ERROR_BAD_CERT_DOMAIN ```

OS: Fedora 36 Firefox Version: 104.0 (64-bit)

Asked by Nickolas Gupton 3 months ago

Answered by Nickolas Gupton 3 months ago

  • Solved

How to keep the CC/BCC fields displayed all the time in TB 102.1.2

Is there an option that will keep the CC and BCC fields displayed? I use CC all the time so it's an extra click each time to get the CC field displayed. Thanks, … (read more)

Is there an option that will keep the CC and BCC fields displayed?

I use CC all the time so it's an extra click each time to get the CC field displayed.

Thanks,

Asked by Firefox 3 months ago

Answered by sfhowes 3 months ago