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Problems receiving email & setting up new email account after recent TB update

Hello! I have been a Thunderbird user for many years now and I absolutely love it. The problem that occurred a few weeks ago is actually the first I have ever encounte… (read more)

Hello! I have been a Thunderbird user for many years now and I absolutely love it. The problem that occurred a few weeks ago is actually the first I have ever encountered, so I'm really hoping someone can help me solve it. I have always had several email accounts set up in Thunderbird. My current ISP is Spectrum (formerly Charter in my area). My primary email accounts are all xxxx@charter.net accounts. I also have a few older email accounts set up from when I had AT&T as my ISP and these accounts are all xxxx@sbcglobal.net accounts. The first thing that happened a few weeks ago was that I stopped receiving emails at any of the xxxx@sbcglobal.net accounts. When I open Thunderbird now, my Charter emails all come in fine but an error message comes up relating to the xxxx@sbcglobal.net accounts (see images). I am able to log in to the web-based email site to get all of these emails with my email addresses and passwords associated with each account, but they simply no longer come in to Thunderbird. That is problem #1. Problem #2 occurs when I try to set up a new Charter email account in Thunderbird. I use the automatic configuration option and the first screen says that the necessary settings have been found, but when I click "Done" I get the error message shown (again, see images). When I attempt to manually configure the account, I compare the settings to my other Charter email accounts that are all sending and receiving emails just fine and cannot for the life of me see any differences. So...I'm stuck. Any help that the membership might be able to offer is greatly appreciated. Thank you in advance for your help!

Asked by Spudman 1 month ago

Last reply by Spudman 1 day ago

firefox out of disk space

I keep getting the message 'Firefox is running out disk space'. Now it seems it is out and I can't download anything. I went through the Firefox manage data suggestions,… (read more)

I keep getting the message 'Firefox is running out disk space'. Now it seems it is out and I can't download anything. I went through the Firefox manage data suggestions, emptied the cache. It didn't help. I on Windows 7 ASUS desktop.

What do I need to do?

Asked by parkercreekfarm 1 week ago

Last reply by parkercreekfarm 5 days ago

Forefox launches but only displays a blank page, can't load any pages or even settings/about:config

Hi all, I've got an offline 2008R2 workstation with Firefox 65.0.2 installed, just recently it will only display a blank page. Clicking options does nothing as does navi… (read more)

Hi all,


I've got an offline 2008R2 workstation with Firefox 65.0.2 installed, just recently it will only display a blank page. Clicking options does nothing as does navigating to about:config, it just sits on the blank page and doesn't react.

I've tried to reinstall the current version, the latest stable and the latest ESR with no change. I made sure to delete the following each time: C:\Program Files (x86)\*mozilla* C:\Program Files\*mozilla* C:\ProgramData\Mozilla C:\Users\Me\AppData\*\Mozilla Computer\HKLM\SOFTWARE\*mozilla*

Nobody knows of any recent changes to the workstation I've turned off AV Windows logs don't show anything Starting FF in safe mode does the exact same thing

Additionally I'm not allowed to take any screenshots or anything off it. :(

I highly appreciate any advice anyone has!

Asked by meshuggener 1 month ago

Last reply by meshuggener 5 days ago

Firefox very slow (vs Edge)

Long time Firefox user here - been on from the start (about 2005), and don't want to switch because I love some features like the Panorama View extension, Context Search … (read more)

Long time Firefox user here - been on from the start (about 2005), and don't want to switch because I love some features like the Panorama View extension, Context Search extension etc, and it's always been a great browser.

Recently though (not sure if it's just recently, or I've only just noticed), it's so slow. I tried a brand new profile, no extensions, no settings changes, and it's the same. Example loading times:

bbc.co.uk/news Firefox: 14s Edge: 2s chess.com Firefox: 19s Edge: 4s chess.com play vs computer Firefox 38s Edge 2s

https://youtu.be/er9jBysL0vEFirefox vs Edge (YouTube)

So it's not my profile settings or extensions.

BUT, I tried it on a different user profile on the same computer (Switch User from the Windows Start menu), and it's fast!

Why is this, and what do I need to do on my user account to speed Firefox up (keeping my same Firefox profile)?

Thanks in advance.

Asked by Rhys 2 weeks ago

Last reply by Rhys 1 day ago

Why is OUTGOING mail in the JUNK folder?

Just found a message that I SENT actually got put into the JUNK folder. This should NOT be possible! My friend's emails to me are ALWAYS flagged as spam, but of course th… (read more)

Just found a message that I SENT actually got put into the JUNK folder. This should NOT be possible!

My friend's emails to me are ALWAYS flagged as spam, but of course they are not, and there is no way to "whitelist" an address!

It seems that sometimes my outgoing mails are being intercepted by Thunderbird. Bug !

Asked by FireFoxSucks 6 days ago

Real slow Facebook scripts

Anyone have any fix for the terribly slow Facebook scripts. Hangs for 30 secs. Warning from Firefox. Today whole brower just closed. It gets slower and slower the longer … (read more)

Anyone have any fix for the terribly slow Facebook scripts. Hangs for 30 secs. Warning from Firefox. Today whole brower just closed. It gets slower and slower the longer you use Facebook. I know the problem is the script. But can't you do something clever?

Asked by Lars-Erik 1 week ago

Last reply by Lars-Erik 6 days ago

Smart Card and freeze 84.0.1 and 84.0.2

Hi guys. First of all sorry for my bad English ^^ I'm using FF from Italy, and we use for several things a smartcard, using certificates and similars. So, the problem is,… (read more)

Hi guys. First of all sorry for my bad English ^^ I'm using FF from Italy, and we use for several things a smartcard, using certificates and similars.

So, the problem is, when I put the smartcard in the reader, firfox stop responding. I have to restart the browser, then FF recognize the smartcard and I can login in websites.

This problems started with FF 84.0.1 and continue in 84.0.2

How to resolve? Thank you!

Asked by snake hunter 6 days ago

request

Hello I uninstall and then reinstall my thunderbird mailbox (anik@voo.be) however it no longer opens Can you help me please thank you so much patrick verholen

Asked by anik1 6 days ago

Cannot send a message.

Every time I try to send an email I receive this response. What do I do? The size of the message you are trying to send exceeds a temporary size limit of the server. The … (read more)

Every time I try to send an email I receive this response. What do I do?

The size of the message you are trying to send exceeds a temporary size limit of the server. The message was not sent; try to reduce the message size or wait some time and try again. The server responded: 4.7.1 <dhellman@citlink.net>: Recipient address rejected: dhellman@citlink.net exceeded hourly recipients threshold..

Asked by dhellman 1 week ago

Last reply by dhellman 6 days ago

Firefox memory usage with Facebook

After using Facebook Watch on Windows 10 for a while, Process Explorer will show one Firefox Process with a huge amount of memory, which takes up to two minutes of high p… (read more)

After using Facebook Watch on Windows 10 for a while, Process Explorer will show one Firefox Process with a huge amount of memory, which takes up to two minutes of high processor usage to be released once the tab is closed. This slows work with the other Firefox tabs. Firefox Task Manager "forgets" about it as soon as the tab is closed. This does not happen on Android.

This problem has been around for a long time. Just thought I'd see if anyone has any ideas other than not watch FB videos.

Asked by rschmetzer 6 days ago

Can't send email with picture

If I try to send an email with a picture (ether attached or pasted into the body ) "delivering mail" hangs up at 98%, then reports as follows: "Sending of the message fai… (read more)

If I try to send an email with a picture (ether attached or pasted into the body ) "delivering mail" hangs up at 98%, then reports as follows:

"Sending of the message failed. The message could not be sent because connection to Outgoing server (SMTP) smptauth.earthink.net was lost in the middle of the transaction. Try again."

What can I do to fix this. This is a brand new problem that did not exist yesterday. If I accidentally made any changes, I have no idea how I might have done it.

I've tried searching this topic with no luck. I am only mildly computer iterate and, frankly, understand nothing of what goes on when I sending emails. So if the settings need to be mucked with, I will need explicit directions. Sorry to be so ignorant.

Asked by Robert LLR 6 days ago

search for scammers and location

I don't know how to update devices software and Android smartphone software. Is recovery by someone in my phone and become something damage with dangerous for my family. … (read more)

I don't know how to update devices software and Android smartphone software. Is recovery by someone in my phone and become something damage with dangerous for my family. Thanks you

Asked by akubencidadah711 6 days ago

Last reply by akubencidadah711 6 days ago

Firefox disappearing after reboot

Good evening. I have recently broken my laptop screen, and I was able to transfer my profile onto my work laptop, on which I have just installed Firefox (84.0, Windows 10… (read more)

Good evening. I have recently broken my laptop screen, and I was able to transfer my profile onto my work laptop, on which I have just installed Firefox (84.0, Windows 10). After installation, I was able to retrieve open tabs, bookmarks etc. although, whenever I turn off and on the laptop, I can use firefox for like a minute, then the firefox icon on the desktop disappears and the program gets killed. Firefox is installed though, because I can retrieve it from search, but when I click on the app, it doesn't open the usual tabs I have opened, but instead tries to load an empty page with a message underneath that says that I should connect to a network. Reinstalling Firefox fixes the issue for me, but it's a temporary fix. Is there any way I could make this permanent? I should reinstate that this is a company laptop, obviously I am authorised to use it for personal use, but it might be something to do with that.

Asked by cupelli.lorenzo 1 week ago

Last reply by cupelli.lorenzo 6 days ago

Sending Emails on BTMail

Thunderbird 78.6.0 32-bit, Windows 10 I have four email addresses on BTMail (migrated from BT Yahoo Mail). I retrieve and send e-mails from my main Windows PC using Mozi… (read more)

Thunderbird 78.6.0 32-bit, Windows 10

I have four email addresses on BTMail (migrated from BT Yahoo Mail). I retrieve and send e-mails from my main Windows PC using Mozilla Thunderbird as my mail handler and from my iPhone using the Apple mail application.

I have always experienced intermittent problems with sending e-mails – these usually correct themselves within a day or so and I have put up with things. Over the last few weeks, possibly since the automatic update to TB 78.6.0 (although it's difficult to prove that), the service has got considerably worse. The symptoms are that mails fail to send and the “system” responds to the effect that my password is incorrect (not true) and invites input of a "new" password. Unsurprisingly, this doesn't solve the problem and I simply have to wait and the problem eventually clears sometimes after a few minutes and sometimes after an hour or so. When this occurs, it occurs on both platforms I use and on all my four email addresses. I have checked and re-checked the SMTP server settings as advised by BT and my saved password list . It's as though the SMTP server locks me out and has to be reset by some internal routine. TB works perfectly on my four family GMail addresses so my argument with BT is that it must be an issue with their server but they say they can find nothing which might explain the issue and it must be a TB fault.

Can anyone identify a change between V68 and V78 or anything else which might explain what is happening and what I can try to put it right?

Asked by bill.mills 6 days ago

Accessing very important student emails which are unable to be viewed due to TB login prompt

Hi all, I'd be really grateful if someone is able to help me. I recently transferred all my TB emails from an old computer to a new one. I have an account from when I was… (read more)

Hi all, I'd be really grateful if someone is able to help me. I recently transferred all my TB emails from an old computer to a new one. I have an account from when I was a student last year. All the emails and the headers seem to be there but I can't access them or view them because of the login prompt on TB. The problem is after you have stopped being a student the account on their server is taken away so you can't log in. There are some extremely important emails which I have on that account and which I now really need for an important personal matter. Is there any way of accessing these emails? Because all the files of the emails seem to be on my computer it's just that I'm met with the login prompt whenever I try to look at anything within that account.

Would it be possible to maybe turn off the login prompt somehow and see the emails? Any help much appreciated. Thanks.

Asked by XyzM8 1 week ago

Last reply by XyzM8 6 days ago

can't create USPS Click N Ship label with firefox 84.0.2 (64-bit)

I recently switched from Chrome to Firefox so that Google is not collecting quite so much information about me. I tried to create a USPS CLick N Ship label, but somethin… (read more)

I recently switched from Chrome to Firefox so that Google is not collecting quite so much information about me. I tried to create a USPS CLick N Ship label, but something is happening and it won't let me finish creating it.

This is not about printing a label , it's about creating one to be printed.

To create a label, I go to https://cns.usps.com/index.shtml and put in all the info about who the package is from, who it's going to, ship date, type of package, etc. Once all that info is filled out, there's a button at the bottom that says Select Service And Packaging. That takes you to the next screen where it says "PROCESSING" for second, then displays the next screen where you select which flat rate service to use, insurance, options like signatures, etc. This is a full screen in the same tab, not a popup.

With Chrome, this works fine, I do it nearly every day, so I'm quite familiar with the process. With Firefox, when I click on Select Service And Packaging, it flashes the PROCESSING for about half a second, then displays the same screen. Even though the next step is not a popup, I tried adding usps.com as and exception to popup blocking. That didn't help. I tried disabling popup blocking altogether. That didn't change anything. I went back to my Chrome and created the label I need with no problems, so it's not a USPS problem.

This is also a new Firefox installation, so it isn't like i have all sorts of addons or plugins installed. I have not tried it in safe mode, as I have created my label for today, but I could try that next time I need to create a label.

Any suggestions on what I need to do to Firefox to fix this? I'd prefer to be able to use Firefox for everything.

Asked by bmeyette 6 days ago

Firefox Hanging on AMD laptop

Issues with my pc hanging on while using firefox not allowing anything to move cant move mouse or do anything, I have to hard reset the laptop to get it out of the hang /… (read more)

Issues with my pc hanging on while using firefox not allowing anything to move cant move mouse or do anything, I have to hard reset the laptop to get it out of the hang /freeze what could be the problem ?

this is my troubleshooting information

Application Basics


Name: Firefox Version: 84.0.2 Build ID: 20210105180113 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:84.0) Gecko/20100101 Firefox/84.0 OS: Windows_NT 10.0 19042 Launcher Process: Enabled Multiprocess Windows: 1/1 Fission Windows: 0/1 Disabled by default Remote Processes: 6 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false

Crash Reports for the Last 3 Days


Firefox Features


Name: DoH Roll-Out Version: 2.0.0 ID: doh-rollout@mozilla.org

Name: Firefox Screenshots Version: 39.0.0 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org

Name: Web Compatibility Interventions Version: 17.1.0 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.4.0 ID: webcompat-reporter@mozilla.org

Remote Processes


Type: Web Content Count: 3 / 8

Type: Extension Count: 1

Type: Privileged About Count: 1

Type: GPU Count: 1

Add-ons


Name: Amazon.com Type: extension Version: 1.3 Enabled: true ID: amazondotcom@search.mozilla.org

Name: Bing Type: extension Version: 1.2 Enabled: true ID: bing@search.mozilla.org

Name: DuckDuckGo Type: extension Version: 1.1 Enabled: true ID: ddg@search.mozilla.org

Name: Google Type: extension Version: 1.1 Enabled: true ID: google@search.mozilla.org

Name: Wikipedia (en) Type: extension Version: 1.1 Enabled: true ID: wikipedia@search.mozilla.org

Name: PSDLE Type: extension Version: 4.0.3 Enabled: false ID: {90d4b3e6-6c8a-46a4-87c7-3bf30d6fa325}

Name: Public Fox Type: extension Version: 2.0.1 Enabled: false ID: {9AA46F4F-4DC7-4c06-97AF-6665170634FE}

Name: Video Downloader Pro Type: extension Version: 1.4.0 Enabled: false ID: @video_downloader_pro

Name: Video DownloadHelper Type: extension Version: 7.4.0 Enabled: false ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}

Security Software


Type: Microsoft Defender Antivirus

Type:

Type: Windows Firewall

Graphics


Features Compositing: WebRender Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000c56e) EGL_VERSION: 1.4 (ANGLE 2.1.0.3a998d51928f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 0 WebGL 1 Driver Renderer: Google Inc. -- ANGLE (AMD Radeon(TM) Graphics Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.0.3a998d51928f) WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000c56e) EGL_VERSION: 1.4 (ANGLE 2.1.0.3a998d51928f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 0 WebGL 2 Driver Renderer: Google Inc. -- ANGLE (AMD Radeon(TM) Graphics Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.0.3a998d51928f) WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Direct2D: true Uses Tiling (Content): true Off Main Thread Painting Enabled: true Off Main Thread Painting Worker Count: 1 Target Frame Rate: 60 DirectWrite: true (10.0.19041.546) GPU #1 Active: Yes Description: AMD Radeon(TM) Graphics Vendor ID: 0x1002 Device ID: 0x15d8 Driver Version: 27.20.14501.18003 Driver Date: 11-13-2020 Drivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a Subsys ID: 00000000 RAM: 512 GPU #2 Active: No RAM: 0 Diagnostics AzureCanvasBackend: direct2d 1.1 AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): none CMSOutputProfile: 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Display0: 1366x768@60Hz DisplayCount: 1 HardwareStretching: both=0 window-only=0 full-screen-only=1 none=0 error=0 GPUProcessPid: 7812 ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 Decision Log HW_COMPOSITING: available by default D3D11_COMPOSITING: available by default DIRECT2D: available by default D3D11_HW_ANGLE: available by default GPU_PROCESS: available by default WEBRENDER: available by default WEBRENDER_QUALIFIED: available by default WEBRENDER_COMPOSITOR: available by default WEBRENDER_PARTIAL: available by default WEBRENDER_ANGLE: available by default WEBRENDER_DCOMP_PRESENT: available by default WEBRENDER_SOFTWARE: available by default disabled by env: Overriden by qualified hardware OMTP: available by default ADVANCED_LAYERS: available by default blocked by env: Blocked from fallback candidate by WebRender usage WEBGPU: disabled by default: Disabled by default blocked by runtime: WebGPU can only be enabled in nightly



Media


Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): ... Output Devices Name: Group 1 - LG TV (AMD High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&194f4c7&0&0001 Headphones (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0236&SUBSYS_103C879E&REV_1000\5&25e62599&0&0001 Speaker (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0236&SUBSYS_103C879E&REV_1000\5&25e62599&0&0001 Headphone (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0236&SUBSYS_103C879E&REV_1000\5&25e62599&0&0001 Digital Audio (HDMI) (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&194f4c7&0&0001 Internal AUX Jack (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0236&SUBSYS_103C879E&REV_1000\5&25e62599&0&0001 Speakers (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0236&SUBSYS_103C879E&REV_1000\5&25e62599&0&0001 Digital Output (AMD High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&194f4c7&0&0001 Speaker (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0236&SUBSYS_103C879E&REV_1000\5&25e62599&0&0001 Input Devices Name: Group Internal AUX Jack (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&194f4c7&0&0001 Headset Microphone (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0236&SUBSYS_103C879E&REV_1000\5&25e62599&0&0001 Microphone (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0236&SUBSYS_103C879E&REV_1000\5&25e62599&0&0001 Microphone Array (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0236&SUBSYS_103C879E&REV_1000\5&25e62599&0&0001 Internal AUX Jack (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0236&SUBSYS_103C879E&REV_1000\5&25e62599&0&0001 Microphone (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0236&SUBSYS_103C879E&REV_1000\5&25e62599&0&0001 Stereo Mix (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0236&SUBSYS_103C879E&REV_1000\5&25e62599&0&0001 Internal AUX Jack (AMD High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&194f4c7&0&0001

Enumerate database

Environment Variables


MOZ_APP_RESTART: 1 MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\rudol\AppData\Roaming\Mozilla\Firefox\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\rudol\AppData\Roaming\Mozilla\Firefox\Crash Reports\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\rudol\AppData\Roaming\Mozilla\Firefox\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files\Mozilla Firefox\firefox.exe MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Firefox\browser\crashreporter-override.ini

Experimental Features


about:home startup cache (browser.startup.homepage.abouthome_cache.enabled): false Cookies: SameSite=Lax by default (network.cookie.sameSite.laxByDefault): false Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): false Cookies: Schemeful SameSite (network.cookie.sameSite.schemeful): false CSS: Constructable Stylesheets (layout.css.constructable-stylesheets.enabled): false CSS: Pseudo-class: :focus-visible (layout.css.focus-visible.enabled): false CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): false Developer Tools: Color Scheme Simulation (devtools.inspector.color-scheme-simulation.enabled): false Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): false Developer Tools: Execution Context Selector (devtools.webconsole.input.context): false Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false Fission (Site Isolation) (fission.autostart): false JavaScript JIT: Warp (javascript.options.warp): true Media: AVIF (image.avif.enabled): false Multiple Picture-in-Picture Support (media.videocontrols.picture-in-picture.allow-multiple): false Print Preview Redesign (print.tab_modal.enabled): false Web API: beforeinput Event (dom.input_events.beforeinput.enabled): false Web API: inputmode (dom.forms.inputmode): false Web API: <link rel="preload"> (network.preload): true Web API: WebGPU (dom.webgpu.enabled): false WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false

Important Modified Preferences


accessibility.typeaheadfind: true browser.contentblocking.category: standard browser.download.useDownloadDir: false browser.search.region: PA browser.sessionstore.upgradeBackup.latestBuildID: 20210105180113 browser.startup.homepage: www.google.com browser.startup.homepage_override.buildID: 20210105180113 browser.startup.homepage_override.mstone: 84.0.2 browser.tabs.warnOnClose: false browser.urlbar.placeholderName: Google browser.urlbar.suggest.bookmark: false doh-rollout.balrog-migration-done: true doh-rollout.doneFirstRun: true dom.push.userAgentID: 729ecc47efa44be5a6949137a19c49dd extensions.lastAppVersion: 84.0.2 gfx.crash-guard.status.wmfvpxvideo: 2 gfx.crash-guard.wmfvpxvideo.appVersion: 84.0.2 gfx.crash-guard.wmfvpxvideo.deviceID: 0x15d8 gfx.crash-guard.wmfvpxvideo.driverVersion: 27.20.14501.18003 layers.acceleration.disabled: true layers.mlgpu.sanity-test-failed: true media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1610412973 media.gmp-gmpopenh264.version: 1.8.1.1 media.gmp-manager.buildID: 20210105180113 media.gmp-manager.lastCheck: 1610412973 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.lastUpdate: 1610412976 media.gmp-widevinecdm.version: 4.10.1582.2 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false places.history.expiration.transient_current_max_pages: 111393 privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] security.remote_settings.crlite_filters.checked: 1610412972 security.remote_settings.intermediates.checked: 1610412972 security.sandbox.content.tempDirSuffix: {ecafb1a2-58c2-4332-b31e-e978f6a1adcb} security.sandbox.plugin.tempDirSuffix: {ad672f14-6978-4204-8655-a0fb45b3646e} services.sync.declinedEngines: services.sync.engine.creditcards: true services.sync.engine.prefs.modified: false services.sync.lastPing: 1610412811 services.sync.lastSync: Mon Jan 11 2021 19:53:56 GMT-0500 (Eastern Standard Time) ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Important Locked Preferences


fission.autostart: false fission.autostart.session: false

Places Database


Accessibility


Activated: false Prevent Accessibility: 0 Accessible Handler Used: true Accessibility Instantiator:

Library Versions


NSPR Expected minimum version: 4.29 Version in use: 4.29

NSS Expected minimum version: 3.59.1 Version in use: 3.59.1

NSSSMIME Expected minimum version: 3.59.1 Version in use: 3.59.1

NSSSSL Expected minimum version: 3.59.1 Version in use: 3.59.1

NSSUTIL Expected minimum version: 3.59.1 Version in use: 3.59.1

Sandbox


Content Process Sandbox Level: 6 Effective Content Process Sandbox Level: 6

Startup Cache


Disk Cache Path: C:\Users\rudol\AppData\Local\Mozilla\Firefox\Profiles\p3eu5dff.default-release-1610412772862\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: false Wrote to Disk Cache: true

Internationalization & Localization


Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["es-PA","es-419","en-US"] Regional Preferences: ["en-US"]

Printing


Modified print settings


Asked by rudolf1908 5 days ago

Last reply by rudolf1908 5 days ago