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Crash on wake from Sleep

Following https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting Crash Reports (Newest to Oldest, starting with troubleshoot mode: https://… (read more)

Asked by Michael Droogleever Fortuyn 1 day ago

Last reply by jonzn4SUSE 1 day ago

Size of mailboxes, size of sent mailbox for linux thunderbird

Currently my Thunderbird 'Sent' mailbox is only holding emails back to the beginning of 2025. However on previous PC's my Sent mail went farther back, but not I think to… (read more)

Currently my Thunderbird 'Sent' mailbox is only holding emails back to the beginning of 2025. However on previous PC's my Sent mail went farther back, but not I think to the beginning of when I bought the PC. I do backup my PC with some regularity but I am wondering whether there is a limit to how far back Thunderbird saves messages. I've been using Thunderbird for about 20 years and wonder whether I can retrieve some of my great emails :)

Asked by both.and.each 3 days ago

Last reply by Wayne Mery 19 hours ago

Upon sign-in to Hotmail, Firefox reports "you have tried to sign in too many times with wrong password", which is not true, and password works with chrome.

I have had this problem in the past, but now its back again. At first I just reset my password every time, then I set up the password to be auto-filled. I have had no sig… (read more)

I have had this problem in the past, but now its back again. At first I just reset my password every time, then I set up the password to be auto-filled. I have had no sign-in failures for months. At one point i did figure out how to check my sign in history to see the failed attempts, and there were none. That was a long time ago, and I have since forgotten how to check this. The problem does seem to be with firefox as it does not happen with chrome.

Asked by dtr29 1 day ago

Last reply by jonzn4SUSE 19 hours ago

How to disable calendar?

Hi, I configured my account using the server's IMAP service. Every time I open Thunderbird, it asks me for the password of the calendar service of that IMAP service. But … (read more)

Hi,

I configured my account using the server's IMAP service. Every time I open Thunderbird, it asks me for the password of the calendar service of that IMAP service. But it doesn't have a calendar service. Even if it has, I don't want to use it.

I looked everywhere in the settings page, but could not find a way to disable it.

Why the app keeps asking me for the calendar service's password and how to disable it?


Thanks.

Asked by davidshen84 2 days ago

Last reply by Matt 1 day ago

My primary email address gets wiped automatically every late evening

For some time now my primary email address gets wiped clean every night and is empty every morning. I have to transfer received mail to another input address to keep it s… (read more)

For some time now my primary email address gets wiped clean every night and is empty every morning. I have to transfer received mail to another input address to keep it safe!

Asked by Anne & John 3 days ago

Last reply by Rick 2 days ago

Defering or delaying compacting mailboxes

I would like to know how I can control the timing of compacting the mailboxes under Linux and Windows. The reason why I ask is that every time compacting needs to be done… (read more)

I would like to know how I can control the timing of compacting the mailboxes under Linux and Windows. The reason why I ask is that every time compacting needs to be done, the prompt to do so comes up as soon as the Thunderbird interface finishes loading but before all of the mailboxes are finished updating,which can take several minutes. If I accept the compacting, it inevitably returns an error that it could not run because the mailboxes are still updating. Or I can cancel until I go through this the next time.

It would seem like a simple matter to either give the user a way to delay the compacting process, or have Thunderbird not initiate it until it is safe to do so to begin with.

I have tried to research this but have not found any answers.

Asked by PAlotta 4 days ago

Last reply by Wayne Mery 3 days ago

Remove "Personal Address Book"

As I store all my contacts in a CarDav sync I have no need for a "Personal Address Book". It might even be a problem because accidentily stored addresses there are not sy… (read more)

As I store all my contacts in a CarDav sync I have no need for a "Personal Address Book". It might even be a problem because accidentily stored addresses there are not synced. The "Delete" on the context menu is grey and cannot be selected. How do I permantely remove "Personal Address Book" from the list of contacts?

Asked by johannes 1 week ago

Last reply by david 3 days ago

Firefox configuration change for 148

I am using Debian Trixie with firefox 148 and I reported that the refresh option was missing from Firefox, https://support.mozilla.org/en-US/questions/1569549. I then not… (read more)

I am using Debian Trixie with firefox 148 and I reported that the refresh option was missing from Firefox, https://support.mozilla.org/en-US/questions/1569549. I then noticed another workstation with the same version of FF that did not have the "refresh firefox" option.

It appears firefox has been changed. Some of the items have been changed including the profiles option to add color on creation.

How can the parameters of FF be changed ? See enclosed menu under help, "more trouble shooting information", you will see "refresh firefox" is missing from the top right.

Asked by natalkalyu 5 days ago

Last reply by James 5 days ago

"Always ask you where to save files" is definitely broken. Can we please open a bug report for it?

This setting, "Always ask you where to save files," is definitely broken. In a related article, they provided this solution: https://support.mozilla.org/en-US/que.../153… (read more)

This setting, "Always ask you where to save files," is definitely broken.

In a related article, they provided this solution: https://support.mozilla.org/en-US/que.../1534384 https://support.mozilla.org/en-US/questions/1534384]

Proposed solution: "I believe you also need to go into Tools -> Settings -> General and set the Action for the types of downloads (Applications) to Always Ask for those types you want it to."

But this workaround should not be needed. "Always ask" means always ask. As in always. No other additional steps should be needed.

Can you folks please open a bug to get this fixed? This used to work just fine in (much) older versions of Firefox and Netscape. "Always ask" is supposed to mean always ask. Like, always.

Asked by Michael Ru 1 month ago

Last reply by makmobius 5 days ago

use Linux mint, trying to update browser but says,"update disabled by organization", I am one person.

cannot update browser. Currently using Linex Mint, #139, but latest is 150. As stated above, when I try to update, says browser update disabled by organization. Do not … (read more)

cannot update browser. Currently using Linex Mint, #139, but latest is 150. As stated above, when I try to update, says browser update disabled by organization. Do not understand, I never authorized disabling browser updating.

Asked by blancosan2014 6 days ago

Last reply by James 6 days ago

Authentication failure at log in to yahoo email from Thunderbird

Accessing my yahoo email with Thunderbird have worked fine for several months. Now I cannot log in. Yahoo mail is not accessible from the web either. But the web login wo… (read more)

Accessing my yahoo email with Thunderbird have worked fine for several months. Now I cannot log in. Yahoo mail is not accessible from the web either. But the web login works fine from Windows. I tried to change authentication method from OAuth2 to password but that didn't help. When I start Thunderbird there is either a dialogue which requires password or a window (see added picture) with a long string at the top of the window. That string cannot be edited. The rest of the window is empty.

Asked by HMB 1 week ago

Last reply by Toad-Hall 1 week ago

3 out of 4 accounts do not open anymore

Hi there. For some reason, 3 of 4 accounts I use no longer open on the accounts list. I cannot expand them, I cannot "Get Messages" for them, there's no reaction whatsoev… (read more)

Hi there.

For some reason, 3 of 4 accounts I use no longer open on the accounts list. I cannot expand them, I cannot "Get Messages" for them, there's no reaction whatsoever, as in no message in status bar (which works fine, as confirmed with that 1/4 account that still works).

I checked for subscribed folders and all of them are. I even was able to add a new folder, which does get added via IMAP. This is, therefore, not a connectivity issue.

I also checked the Developer Console and Activity Tasks, absolutely nothing shows there.

I removed global-messages-db.sqlite, folderTree.sjon, the .msf files. I checked in Troubleshoot mode. Nothing helps.

This looks like some nasty bug and I am happy to help debugging this further, if you point me in the right direction.

Asked by wrobelda 1 week ago

Last reply by Mapenzi 1 week ago

Does Yahoo logging records thunderbird as Virtual Gecko?

Hi, I have been trying to investigate why, in my Yahoo email logs I am getting logins from Virtual Gecko. Until I started investigating this I had never heard of Virtual … (read more)

Hi,

I have been trying to investigate why, in my Yahoo email logs I am getting logins from Virtual Gecko.

Until I started investigating this I had never heard of Virtual Gecko. I certainly have never installed it. The logins are coming from the same device as my web browser login to Yahoo, so it is something on my device, at least it is according to their logs.

The only software on my machine that logs into Yahoo is Thunderbird. And their logs have never shown those logins; but I do get emails about them. Is there any chance Yahoo! is mistaking Thunderbird for Virtual Gecko?

I tried closing Thunderbird and signing out the Virtual Gecko the connection from within Yahoo! and then signing into Thunderbird. That tests seems to indicate be causing an event in the currently logged in devices on Yahoo. At least not immediately.

Not that appears to be your problem but do you have any clues as to what is going on?

I will raise this with Yahoo! and if it follows my previous experience of their support, they will charge me for the privilege of not solving my problem.

Asked by aanngcle-firefox2 1 week ago

Last reply by Wayne Mery 1 week ago