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why did my bookmarks disappear with firefox update

i got an update message and restarted firefox. now all my saved bookmarks and passwords for accounts has disappearred. how do i get them back? under settings, it doesn… (read more)

i got an update message and restarted firefox. now all my saved bookmarks and passwords for accounts has disappearred. how do i get them back? under settings, it doesn't give me option to import from previous firefox

Asked by joeafitz 5 hours ago

Last reply by TechHorse 4 hours ago

Stuck loading page (specifically on chess.com)

After many years of using Firefox and then trying other browsers I decided to stick with Firefox now, and immediately I encounter a persistent flaw. Mainly I browse on c… (read more)

After many years of using Firefox and then trying other browsers I decided to stick with Firefox now, and immediately I encounter a persistent flaw.

Mainly I browse on chess.com, I mention this because there the thing occurs and I can imagine it is quite a 'complicated' website. Stick with me. I administrate clubs and play chess there so open pages regularly, in new tabs, still generally only three simultaneously.

Every 1 in 5 times the page just gets stuck loading. Only parts appear and the little refresh icon up there doesn't show because the X stays (the one to stop loading the page). This is quite annoying. Simply by refreshing it immediately loads properly. But it is ridiculous to keep having to press F5 every couple of minutes before one can get on. As I also used Beta channel on my win11 machine I figured maybe it's that but after several updates it persisted. Now I am using the Normal channel and a Linux Mint OS and exactly the same keeps happening. I have tried a dozen remedies. Like adding an exception to the enhanced tracking in Firefox and several others and nothing fixed this. Does anyone knows how this happens?

And will Mozilla fix this? Or is it completely at the bottom of priorities because it is site specific?

Thanks for any replies (OS most recent Linux Mint Cinnamon. browser version mint-001 1.0 firefox 147.2) (Happened on Windows 11, Firefox Beta as well)

Asked by nijenhuis+mozillaiam 3 days ago

Last reply by dessertdish 15 hours ago

Prevent Picture-in-Picture video from pausing when viewport scrolls?

When a video is popped out, in PiP mode, and the "owning" page is scrolled such that the video "origin" scrolls off the viewport, the PiP video pauses. If the video is s… (read more)

When a video is popped out, in PiP mode, and the "owning" page is scrolled such that the video "origin" scrolls off the viewport, the PiP video pauses. If the video is started again, and the page is scrolled more, it will re-pause.

This seems to be a Firefox behaviour and not a site-specific one.

Is there a setting to keep the video to continue playing?

This would be helpful on Twitter/X, for example, when scrolling the timeline with a PiP playing from a tweet.

Asked by Richard Michael 1 week ago

Last reply by dessertdish 15 hours ago

Copy/Paste Menu empty

Currently having an issue in the browser where the right-click menu that usually has copy/paste/open in new tab options is now blank, aside from the "search google for...… (read more)

Currently having an issue in the browser where the right-click menu that usually has copy/paste/open in new tab options is now blank, aside from the "search google for..." "translate section to english", "search with google lens" and my Adblock Ultimate add-on options depending on which things I have selected. Everything else is blank, although the space for them is there and they have the slight color change reaction on hover, so it is not static. This only began this morning after I reloaded the browser. Anyone else having this issue?

Asked by emily.s.jameson 1 day ago

Last reply by dessertdish 16 hours ago

Can't customize my home page.

Hello Mozilla support team,I am facing some issues. I saved about 15-20 URL and pined them on my home page but from 2 days before i couldn't see anything on my home page.… (read more)

Hello Mozilla support team,I am facing some issues. I saved about 15-20 URL and pined them on my home page but from 2 days before i couldn't see anything on my home page. please ,help me to solve this problem,,,,i have some important URL's there.I also add a screenshot of my home page . So, kindly help me on this occasion.

Asked by NEON 18 hours ago

Last reply by dessertdish 17 hours ago

Exporting Firefox browser info to new laptop - especially saved passwords

Bought a new laptop and I had my old Dell laptop transfer all my data to my new HP. My email account went thru fine. But for some unknown reason, I couldn't get my Fire… (read more)

Bought a new laptop and I had my old Dell laptop transfer all my data to my new HP. My email account went thru fine. But for some unknown reason, I couldn't get my Firefox browser transferred, and I NEED to get my saved passwords from the Firefox Master Password manager.

I think I made a big mistake after data was transferred and I started setting up the HP -- (feel like I got 'tricked' into using Microsoft Edge browser) and didn't know how to get Firefox browser so could get my passwords. So unfortunately, I ended up clicking Download Firefox browser and it was a brand new browser like I was a new first-time user as it was 'blank'....like I would have to start completely over. I have been a long-time Mozilla Firefox browser user. I have been desperately and frustratingly trying to retrieve my Original Firefox Browser that has ALL my info that was so handy and easy to use.

PLEASE EMAIL ME AT:: [edited email from community support forum] I do Not have a mobile phone Thanks for helping me retrieve my Mozilla Firefox Browser

Asked by saahpm 2 days ago

Last reply by dessertdish 17 hours ago

Why does my Firefox keep deleting my tabs and history?

Over the past few months, there would be occasions in which my history and bookmarks get deleted without me cleaning my browser. More recently, my tabs themselves would g… (read more)

Over the past few months, there would be occasions in which my history and bookmarks get deleted without me cleaning my browser. More recently, my tabs themselves would get deleted and today, only one of my tabs loaded upon launching my previous session. When I closed and reopened the browser, it only registered the one tab that loaded from my previous session. Is there some incompatibility with my browser and something else that might cause this?

Asked by brib52 1 day ago

Last reply by Matthew 1 day ago

Logging on to my accounts

I moved to Germany and my phones and mailing address are now only in Germany. My address is Helge Fuchs, Marliring 94 , 23566 Luebeck, Germany My cell phone number is … (read more)

I moved to Germany and my phones and mailing address are now only in

Germany. My address is Helge Fuchs, Marliring 94 , 23566 Luebeck, Germany

My cell phone number is 49 157 3908 9812. Because of the length of the number it does not fit your format and I cannot log onto my accounts.

You can call me for additional information.

Please grant me access to my accounts.

Gratefully

Helge Fuchs

Asked by Helge 1 day ago

Last reply by Matthew 1 day ago

Adress bar

How to remove google search from the address bar on the right????? I want to find my most visited websites in the address bar without any unnecessary actions!!! … (read more)

How to remove google search from the address bar on the right?????

I want to find my most visited websites in the address bar without any unnecessary actions!!!

Asked by raivis.kurcins 2 days ago

Last reply by solvingpuzzles 1 day ago