All Products Support Forum

(using 118.2.0) At times the navigation icons and the reload icon disappear from the task bar. When I go into Settings and then back to the browser page the icons are gone. They are still in the "3 dot" menu. The only way I have found to reappear them is to close the app (go into android task list and "swipe" it closed) and reopen it.

Any ideas/suggestions?

When you first released the pull to refresh feature on Android, it worked good. However, for the last several releases, there is a noticeable delay when trying to scroll up and down. Say you are in the middle of a news article and you want to move up or down. It will just hang for a bit, rather than smoothly go up and down like normal. If I turn pull to refresh off, scrolling is normal. What I think might be happening is the pull to refresh feature is no longer recognizing to only work when at the top of a page. The only time you would want to pull down to refresh is at the top of the article. Otherwise, it shouldn't even be active. Don't really know what the real problem is though. It is a real bummer. I really like that feature. Having to go back to the old way of refreshing a page is super annoying. I hope you can figure it out. This issue has been going on for several releases/months. I didn't know how to report it. Perhaps the last three releases have had the issue.

I need to change the page size. I don't want to Zoom in or out I want to make the whole page bigger. Right now I can only see 1/3 of the page at a time. If anyone can help me I will really appreciate it. Thank you very much.

In the past, I could search for a business and the green phone would pop up on it and I could push it and it would open in my call/dial pad. Now it won't. When you click on it in the android mobile version it initially seems like it wants to load but immediately stops and does nothing. Am fully updates, full permissions, and cache/cookies cleaned since this started. Is there any other settings I should be looking at?

Problem: keyboard covers text area in chat and scroll does not function. In a chat with customer service usually, the text I am writing does not appear, it is behind the keyboard and scroll is frozen. I have to close the keyboard to see the text, also scroll works. Then I click on my partially filled text box, keyboard comes back covering it, no scroll. Repeat. Pixel 6, FF for Android, T-mo, Ad-Guard only addon, everything updated, see attached.

Kindly add 'mouse, trackpad' options. It will be very helpful to users . Other browser like 'Puffin' they have these options. I'm already commented in Play Store review. In some Career related websites, some of the functions only working with ' mouse pointer/ cursor clicks ' . So kindly add these options . Iam attaching examples of 'Puffin browser's ' mouse/ trackpad options. Please add these functions like 'Puffin browser' .

Kindly ignore my grammatical errors.

I am posting this issue at the request of E from Firefox's app developer feedback after I submitted an app review.

The app continues to be unstable on my Pixel 6a (latest OS, Android 13) after freezing up on what appears to be any heavily scrolled pages or those that create a heavy cache. This freezing then causes abrupt phone restarts shortly thereafter, but not always immediately. Usually the culprit seems to be linked to Facebook album viewing, Imgur albums with article-length descriptions, etc. The abrupt phone restarting occurs whether force stopping Firefox and clearing the cache right away or not (although the restarts seem to happen faster if I force stop the app). I have simply closed the app during the freeze, put my phone down, and come back minutes or hours later to it having restarted on its own.

In addition, open tabs have a tendency to lose their scroll spots on a non-infinitely-scrolling page (e.g. an article not requiring expanding) when the app is minimized but not closed. This is probably unrelated(?) and isn't as critical as the spontaneous restarts, however.

It looks like many Pixel 6a users have had this issue, although those support threads from 8-9 months ago have now been archived. Someone else mentioned scripts from the websites themselves may be to blame? Would be curious to hear of any specific fixes. Thanks!

Using FF for Android on a pixel 6 on every website when I try to scroll down nothing moves and if I keep sliding down the page refreshes. It thinks I'm at the top. Every single time. I have to scroll down a couple millimeters then it will go up. Scroll down is not an issue. I've seen other users with this issue and I've seen bug reports addressing it so I know it's a real thing.

Why doses back gesture doesn't delete the current tab. Whenever I go back to homepage it creates new tab and by the time I knew there are multiple tab that I need to close now. Back gesture should delete the current tab when we wanted to go to homepage. Chrome has this feature and Firefox should have this too. I just switched from that's why I am asking. Please guide me.

The new user interface for IOS is insanely hard to use. I have an IPhone 12 mini, and recently the interface changed from one that had a large search bar at the bottom of the screen with bigger buttons and easier access. Now, it’s just one tiny row with no search bar on screen, making me either get rid of the tab or open a whole new one to search. The buttons are also ways smaller. I haven’t seen any way to get rid of this new UI and I’m not sure if i’m the only one having the issue.

Hi, how disable auto refresh on firefox app in android? If I have an opened page in firefox, I swich to another app, and swich back to firefox page, this firefox page autorefresh, and I need to scroll again, search where I was before swiching. It is possible to disable this option, autorefeesh, for keeping page at swiching in apps. If I am offline, and open an firefox page, this page will be lost...is no good.

Thank you

I was told to post this here so someone could look into it. I use the Dark Reader Addon, which seems to be the only dark mode add-on for Firefox, but lately it is causing issues with simple scripts on websites, namely the "read more" button on pretty much every news article. The button is just completely unresponsive unless I disable Dark Reader. Very frustrating as bright white backgrounds strain the eyes and dark mode really helps.

I posted a review directly on the Dark Reader Addon page as well.

I'm using a Samsung Galaxy S22 running Android 13.

It would be nice if dark mode capabilities were standardized and built into the app/websites instead of needing special workarounds like add-ons.

Having web pages with missing, truncated text or blank rendering similar to error reported to Mozilla support by -

pnystrom 7/22/21, 9:44 PM

and moderated by Paul.

Duck Duck Go list of search results has missing text and blank space, for example. Same missing text happened with earlier version of Firefox but is worse with this version update. Have Motorola moto 6g play phone.

Frequently, when reading on Firefox on my phone, portions of text will appear as if they aren't there until I select a portion of them. This includes cutting off in the middle of a word and also only cutting off the top portion of words. Text can disappear for multiple lines. The only extension I have is Ublock Origin, but the problem persists even when it is disabled.