All Products Support Forum

What's disturbing is how many websites you have blocked my access to? We may never know. USAA is one of the most important websites I use. Hell, I've been a member since 1985. But you don't allow me access. I have to use a Microsoft program like Chrome (I also hate) or Edge is what my Dell laptop came with, so you force me to use that when you don't allow me to use USAA.

I'm about ready to switch permanently to Edge. All I need is 1 browser, not headaches. You're not reliable.

Please email or call me to fix. My old, initial, primary email is no longer accessible to I cannot cite the "code" that Mozilla wants me to cite... when I am trying to input a secondary email. So do I need to cancel my account and re-register, or can a staff member fix this for me (please)? markshep22@outlook.com (new, and only, email)

Dzień dobry, nie mogę uruchomić uwierzytelniania dwuetapowego, za pomocą aplikacji Google Authenticator. po zeskanowaniu kodu QR i utworzeniu konta Firefox w aplikacji podane kody są odrzucane przez system. Miałem już aktywne logowanie 2-etapowe, ale usunąłem je, ponieważ chciałem zresetować aplikację i tę funkcję. Tym razem funkcja nie działa. Proszę o pomoc. Maciej Jeziorski

Hi I'm having problems sending emails, with a constant message, as per the example posted here: SMTP error from remote server for RCPT TO command, host: devon-gov-uk.mail.protection.outlook.com (104.47.11.74) reason: 550 5.4.1 Recipient address rejected: Access denied. AS(201806281) [DB5EUR

Hi,

Firefox reports an incorrect timezone (UTC), despite `privacy.resistFingerprinting` being false. (None of the settings underneath `privacy` have been changed.

The clearest example is here: https://browserspy.dk/date.php (screenshot attached). Another browser (epiphany) reports the correct timezone on that page.

I have tested the following versions: - Mozilla Firefox 102.11.0esr - Mozilla Firefox 113.0 - Mozilla Firefox 113.0b9

It persists under `--safe-mode`, in Private Browsing mode and despite being signed into a firefox account or not.

uname -a: Linux s 6.3.4 #1-NixOS SMP PREEMPT_DYNAMIC Wed May 24 16:30:25 UTC 2023 x86_64 GNU/Linux

timedatectl, displays correct timezone

I'm at a loss at how to proceed and debug this, every search leads back to privacy.resistFingerprinting, but as mentioned this isn't the case here.

Good Day all you wonderful Thunderbird users, Been using Thunderbird for many years, have a minor issue, been using Thunderbird to access my sbcglobal.net email for the past 20 plus years, and back in April, I couldn't login, changed the password, updated details in Thunderbird, didn't work. Contact ATT Tech support advised to try to login via their portal currently.com, try to sign in, advised to change password suspicious activity, do the whole forgot password thing. Notice a telephone # not mine on my confirm who you are, so use security questions, advise ATT about the #, they said they will pass the ticket on to upper support. Long story short for the past 2 months hackers have had access to my email placed orders, transferred money via accounts, not mine, sent money via Wester Union and sent over 10K porn emails and my draft folder continues to be filled daily with porn emails and sent out daily about 1K, my ip is a disaster. Then one day while deleting drafts I see an odd email that has smtp.mail.att.net,587,k******@sbcglobal.net,owxwe*************** I take this information and input into Thunderbird bam work, also located in the same email is the outgoing mail details different password, input into Thunderbird works. Contact Office of the President at ATT, speak to his "executive assistant" who is amazingly nice at first after about 3 conversations, she advises she will have their executive team look into it. Send those above login details to a good friend in Canada, inputs it into Thunderbird and Mailbird works. I advise ATT "executive assistant" that this info works in Thunderbird even though it does not work at Currently.com, her reply "If it doesn't work in Currently.com or att.net, you have malware, or viruses on your pc allowing hackers to use your pc to send and open emails?" I advise I changed the password daily now, and the changed password works via Currently.com and att.com but not via Thunderbird but the info the Draft email has works fine via Thunderbird, your servers have this data an it needs to be removed. Not there problem its a thunderbird/third party software issue. I have Bitdefender, and SuperAntiSpyware and check my pc daily, no viruses, malware or trojans etc. Is it truly a Thunderbird issue or ?? This has been on going for over 2 months now and get nowhere with ATT their solution delete the email and create a new one, but all my bills and accounts online are sent to this email, and I have had it for 20 plus years, I have numerous emails I need to save, as a dear friend passed away a few years ago and I have all their emails saved, along with personal emails I need. Any help, advice and your expertise appreciated. Keith C

My main email is Gmail, I use to send & read in my browser till Google changed it. Thunberbird is now used to read & write my emails using that account. As I have already exlained my problem that seems to have no solution or being understood, I'll skip it. Today, I used my Gmail in my browser to send my brother a message. As usual, the message appeared in TB's inbox. This time my mail was classed as junk in TB. How else con you send junk to your own account.

Hi, Firstly, I'm fairly new to this - so apologies if I don't describe this very well, or leave out any obvious info....

We use PKI certs generated by a third party - and I'm in the process of installing the Vsphere v7 certificate. We've got a process which I've followed once before and been fine. But this time, after I install the certificate, Firefox gives me a "SEC_ERROR_CERT_NOT_IN_NAME_SPACE" error. The only other Browser we have on our system is IE. When I entered the url of the Vsphere server, in IE - it did give me the Vsphere login screen OK. When I clicked on the padlock in the address bar, the new certificate was there, complete with its chain (Root CA and intermediate) and the dates were as expected. So it look like the PKI cert install has worked. However, I need it to work in Firefox. I'm a bit out of ideas. I did find this post:

https://security.stackexchange.com/questions/188914/certifying-authority-for-this-certificate-is-not-permitted-to-issue-a-certificat

But when I checked the Permitted name constraints of our intermediate CA, the expected domain was in there, so I assumed that wasn't the issue (if I've understood this correctly). Any thoughts would be much appreciated. Thanks.

I want to connect one of my Gmail account using OAuth2 and I face a blank page after accessing the Google connection page and entering my email address. It only happens on this account.

I have no issues to connect other Gmail accounts, and I tested 4 of them. Is there a way to know where does the issue come from and/or how to solve this? I already applied everything advised in https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20, to no avail.

Can any kind person help?

All incoming mail on one of my accounts (gmail, IMAP) is marked as junk. This happens whether "adaptive junk mail controls" are enabled or not. If they are enabled training appears to have no effect, and the checked exclusions (Address book, Collected Addresses, Personal Address Book) also have no effect - every email from every sender is marked as junk, regardless of what I do.

I have tried deleting the profile and starting from scratch - the problem remains. I have the same problem on my PC and on my Mac, but only for this one account. Other IMAP accounts including other gmail are fine.

To be clear, the messages are not moved to my junk folder - they remain in my inbox, but marked as junk. I can unmark them individually. I have no problem viewing the account directly with gmail.

I don't want any junk controls in TB - I find gmail is already over-zealous!

Not secure website home accessible, but none of the pages under it. Unable to mark pages for not secure browsing. I marked the home site for not secure browsing OK. But no pages under it will open. There does not seem to be a way to tell the browser to ignore the security requirement for all pages in this website.

Is it possible for Mozilla to add a setting to Firefox that blocks .zip and .mov links from ever opening even if clicked on since a big part of the .zip links are being used to infect computers with malware

In our site we trigger popup window with form being submitted with POST method and target="_blank". This is done so it opens 3rd party web app in new window. However, when popup windows are blocked for our page it (correctly) blocks popup, asking user if it should allow popup window. No complaints here. However, when user allows page to show popups, or allows for a single popup, while it opens in new page - it tries to open the URL with GET method, and not with POST, as originally intended, breaking our app. Now of course user can just re-trigger the form and now with allowed popups it will work. But should user not want to allow all future popups to be shown, there's no way for them to open a single popup with firefox switching method (and possibly losing form data?)

I use Firefox in 4 different devices and only one shows the vulnerable passwords and all of them are synced and also all of them have the same settings.

Any idea as to what may be going on and how to solve it?

Thanks.

My gmail account keeps asking me to sign in every other 5 minutes. I didn't change a thing on my setting and up until yesterday evening the gmail still stayed signed in. I tried to add google.com, gmail ect. in Exception, but it didn't help. When I was trying to leave a comment on youtube, I had to sign in every single time.

Is there a security setting that allows me to show all my passwords rather than having to toggle them on each time?

I am a recluse. There's never anyone looking over my shoulder. I just don't want to have to mess with it anymore.

If there isn't, could some kind developer please make an add-on?

I am using two computers: an iMac (late 2009) running 10.13.6 (High Sierra) and a Macbook Pro (13-inch, 2012) running 10.15.7 (Catalina).

Thank you!

K