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Play MP4 video

How do I reset the settings so I can play MPeg4 videos in the browser without a dialog box asking to download it? I've tried going under Settings but it won't let me sel… (read more)

How do I reset the settings so I can play MPeg4 videos in the browser without a dialog box asking to download it? I've tried going under Settings but it won't let me select "Open in FireFox."

Asked by bneri001 1 day ago

Last reply by bneri001 10 hours ago

Importing from previous Thunderbird profile folder

Thunderbird had become totally unusable. Every time I opened it, it would download all my messages back to 10/11/21 (beginning with one that was completely blank, no sen… (read more)

Thunderbird had become totally unusable. Every time I opened it, it would download all my messages back to 10/11/21 (beginning with one that was completely blank, no sender etc) even though they had been deleted from the mail account online. I contacted xfinity (my email service) to see if there was some reason the emails weren't being deleted from the server and they said it's not a problem on their end. So I made a back up copy of my Thunderbird profile, uninstalled Thunderbird and downloaded a fresh copy. Now when I try to import the folders and saved emails that I backed up it gives me an error message saying, "A newer version of Thunderbird may have made changes to your profile which are no longer compatible with this older version. Use this profile only with that newer version, or create a new profile for this installation of Thunderbird. Creating a new profile requires setting up your accounts, calendars and add-ons again." My only options are to exit (not open Thunderbird after all) or create a new profile. Clicking on the "more information" link opens a box to choose another application but that goes nowhere. I tried creating a new profile (diff name w/same email) and that didn't help. PLEASE tell me how to import my folders and email so I can use Thunderbird again. Thank you! xoxo

Asked by GrammieRee 2 days ago

Last reply by GrammieRee 15 hours ago

Address book empty after recovery

After hard drive problems I had to re-install Thunderbird, using a previously backed-up profile set. It's running OK, collecting emails and has all the historic emails pr… (read more)

After hard drive problems I had to re-install Thunderbird, using a previously backed-up profile set. It's running OK, collecting emails and has all the historic emails present. But I cannot reply to any emails, the Send button is greyed out. Turns out the Address Book is empty, and I cannot add anything to it either. The abook.sqlite and history.sqlite files obviously have plenty of content looking at the size of them. How can I repair the address book please?

Asked by Cantata 4 days ago

Last reply by Cantata 1 day ago

adding an email

I have an email account in Thunderbird. I tried to add another but it does not work. I can see the other email account in account settings and I have even set it as the d… (read more)

I have an email account in Thunderbird. I tried to add another but it does not work. I can see the other email account in account settings and I have even set it as the default, yet it does not show. I use windows 7. How do I add an email account to an existing email accout? Gloria

Asked by radios 1 day ago

Lost Email

Hello, My coworkers were having trouble with my attachments disappearing with the latest upgrade, so I looked on line to see if I could revert to an older version. I fol… (read more)

Hello,

My coworkers were having trouble with my attachments disappearing with the latest upgrade, so I looked on line to see if I could revert to an older version. I followed instructions on one of your threads and much to my regret, I've lost most of my old email. Please help restore them.

Thank you Roxanne Smith-Mansell

Asked by roxanne2 3 days ago

Last reply by roxanne2 2 days ago

How to get rid of "You have chosen to open" pop-up?

This pop-up opens when I download any file. I have tried to go to about:config, but couldn't find browser.download.manager.showAlertOnComplete. How do I get rid of it? … (read more)

This pop-up opens when I download any file. I have tried to go to about:config, but couldn't find browser.download.manager.showAlertOnComplete. How do I get rid of it?

Asked by jupiter88110 2 days ago

Problem downloading audiobook files (.aax) from Audible.com

Using Firefox browser for iMac. Recently (10/10/2021) attempted to download .aax files from Audible.com. Files were unexpectedly converted to .mp4 files, making files u… (read more)

Using Firefox browser for iMac. Recently (10/10/2021) attempted to download .aax files from Audible.com. Files were unexpectedly converted to .mp4 files, making files unusable by iBooks. Conferred with Audible Tech support. Audible Tech confirmed that .aax files are the proper format and that they did not/do not make any format conversions on their end. Audible Tech then suggested trying download with Safari. Download (of .aax files with Safari) was successful and maintained proper (.aax) format. Audible Tech said that he had not encountered this issue before and that it seemed to him that the Firefox browser may be responsible for the unexpected conversion. In the past I have used Firefox many times to successfully download .aax files from Audible.com, most recent prior to this problem was on (9/11/2021). I am notifying you simply to advise that you may have a programing glitch within the download programing portion of the latest version of Firefox (ver. 93.0 - 64 bit) for iMac(s).

Asked by SkyTraveln 1 week ago

Last reply by SkyTraveln 3 days ago

Firefox will not open after multiple reinstalls and deleting all data.

I had firefox on my computer a long time ago but uninstalled it. I reinstalled it and it will not open. I did a refresh and it would not work. I went through and deleted … (read more)

I had firefox on my computer a long time ago but uninstalled it. I reinstalled it and it will not open. I did a refresh and it would not work. I went through and deleted the following folders to no avail upon fresh install from https://www.mozilla.org/en-US/firefox/new/

Deleted folders: AppData/Local/Mozilla AppData/LocalLow/Mozilla AppData/Roaming/Mozilla Program Files/Mozilla Firefox ProgramData/Mozilla

Upon fresh installs trying to boot into safe mode results in a window briefly flashing in the taskbar and closing immediately. There's no message or anything asking if I want to boot it into safe mode. I don't care about keeping previous data for Firefox like profiles or bookmarks. I do not know what else to do.

Asked by vagemedal 4 days ago

Last reply by vagemedal 4 days ago

Getting URL of latest version of an extension

Greetings, I am a sysadmin working on an enterprise deployment of a Firefox extension, specifically this one: https://addons.mozilla.org/hr/firefox/addon/bitwarden-passwo… (read more)

Greetings,

I am a sysadmin working on an enterprise deployment of a Firefox extension, specifically this one: https://addons.mozilla.org/hr/firefox/addon/bitwarden-password-manager/

It's a password manager called BitWarden.

I am deploying the extension using the official Firefox ADMX templates, so far I configured most settings correctly. When I am deploying the extension to my users (I am using Microsoft Intune), I need to provide an URL from where the extension will be downloaded. I found that URL by copying the link from the 'Add to Firefox' button from the https://addons.mozilla.org/hr/firefox/addon/bitwarden-password-manager/ link.

I found the link to be: https://addons.mozilla.org/firefox/downloads/file/3843699

What I want to know is the following: 1. Will this link stay the same for all future BitWarden extension versions? 2. Is this something that changes when a new Bitwarden extension gets released or is this link static? 3. Is there perhaps a link which automatically redirects the download to the latest available version?

Some online guides say that a 'latest.xpi' string needs to be appended to the add-on's page (https://addons.mozilla.org/en-US/firefox/addon/bitwarden-password-manager/ in this case), but I found that not to work. If I go to https://addons.mozilla.org/en-US/firefox/addon/bitwarden-password-manager/latest.xpi, it throws an "page not found" error.

Thank you in advance!

Best regards, Nemanja Simpraga

Asked by simpraga.nemanja 5 days ago

Last reply by simpraga.nemanja 5 days ago

78.15 ESR will force you to update?

On the release notes of 78.15 is states: This is the final planned ESR78 release. Eligible users will be automatically updated to the ESR91 release on November 2. Never s… (read more)

On the release notes of 78.15 is states: This is the final planned ESR78 release. Eligible users will be automatically updated to the ESR91 release on November 2.

Never saw this kind of text from mozilla before. Does this mean that unlike previous versions, 78.15 will no longer give you the option to decline automatic updates?

https://www.mozilla.org/en-US/firefox/78.15.0/releasenotes/

Asked by kvcfsqgu 5 days ago

The new email validation has broken the mail merge feature. How do I disable email validation

the update to 91.2 has broken our business-critical mail merge feature, since the address validator now rejects emails of the form <{email}> before the merge can t… (read more)

the update to 91.2 has broken our business-critical mail merge feature, since the address validator now rejects emails of the form <{email}> before the merge can take place

How do I disable the email validator , or must I downgrade?

Asked by danny46 6 days ago

Last reply by danny46 5 days ago

Unable to uninstall old 4580 version

Have an old version of thunderbird installed 4580. Won't uninstall because it can not find c:// program files... helper.exe. Would like to remove this before updating to… (read more)

Have an old version of thunderbird installed 4580. Won't uninstall because it can not find c:// program files... helper.exe.

Would like to remove this before updating to version 9112

Thanks!

Asked by timotb 6 days ago

Last reply by timotb 6 days ago