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  • Solved

"Search" in Thunderbird seems to yield results of e-mails that have long been deleted and expunged

Hello. I did a "Search" in Thunderbird, but it seems to yield results of e-mails that have long been deleted and expunged. When the "results list" came up, I clicked on a… (read more)

Hello. I did a "Search" in Thunderbird, but it seems to yield results of e-mails that have long been deleted and expunged. When the "results list" came up, I clicked on a few of the results which I thought had been deleted and emptied from Trash. After clicking on it, just a blank conversation came up. (So it seems it WAS deleted. Why is it appearing the search-results list?) Question -- (a) If the e-mail is really still there somewhere, then I can I access it? (b) If the e-mail is NOT there anymore, then I can I prevent the Search mechanism from showing non-existent results?

Thank you very much for the help!

Sincerely, J Rosenberg

Asked by slowtoreply 8 hours ago

Answered by Toad-Hall 5 hours ago

  • Solved

Twitter videos and some other sites not working.

Since i have my new laptop, i do not get twitter videos, bbc news working. Youtube and vimeo does work! Guess its about html5? Have checked mediasource and javascript set… (read more)

Since i have my new laptop, i do not get twitter videos, bbc news working. Youtube and vimeo does work! Guess its about html5? Have checked mediasource and javascript settings in about:config and they are okay. Do not have this problem in brave browser.

Anyone has an answer?

Thanks in advance!

Asked by peter.terpstra7 17 hours ago

Answered by peter.terpstra7 5 hours ago

  • Solved

email sending error just started 9 Aug

error message: Sending of the message failed. An error occurred while sending mail. The mail server responded: See http://pobox.com/~djb/docs/smtplf.html.. Please check … (read more)

error message: Sending of the message failed. An error occurred while sending mail. The mail server responded: See http://pobox.com/~djb/docs/smtplf.html.. Please check the message and try again.

When I use the "webmail" it goes through. There a conflict in formatting with TB and Network Solutions which just started this morning.

Asked by ral1688 1 day ago

Answered by ral1688 8 hours ago

  • Solved

"Container Windows" feature request

There is not "Usability" topic. Hence selected "Other". Containers are one of those features that I use almost in every Firefox session. It clearly segregates my office a… (read more)

There is not "Usability" topic. Hence selected "Other".

Containers are one of those features that I use almost in every Firefox session. It clearly segregates my office and personal work. I am asking for a feature, that could already be there somewhere in the advanced configuration (about:config).

Before asking let me set the context. Before containers, I used profiles to separate my work. But the disadvantage of profiles is that the cache, auto-fill, history all those convenient features are not the same everywhere. But the advantage of profiles is that every shortcut key, clicking of link would open in the same work area profile. I don't have to open context menu and select a profile each time.

"Container Windows" could be such a feature which is best of both worlds. I am not aware if this is already there. At least the feature is not obviously visible. There is a feature in "multi-container plugin" which can move all the tabs belonging to a container to a separate window. if we add a feature, in this plugin or Firefox core, to bind a particular window to just one container then it can bring all the goodness of "profiles" and we can still use all the features of "containers".

1. Clicking a link in other application would open the default container (no-container) window 2. Control+Click, by default, opens tab in a bound container window, and hence in the same container 3. Context menu in all windows (bound and unbound) still gives an option to open tab in any container

Please let me know how to do this, if this is already implemented. Or tell me where to raise this feature request.

Asked by Pankaj Jangid 17 hours ago

Answered by Paul 16 hours ago

  • Solved

Thunderbird 102.1.1 / body of messages cannot be downloaded

Hallo, I use pop servers for the download of my email messages. I have two accounts (telecom.de and web.de) In both cases the server settings are: fetch header only Afte… (read more)

Hallo, I use pop servers for the download of my email messages. I have two accounts (telecom.de and web.de) In both cases the server settings are: fetch header only

After the update from 102.0.3 to 102.1.1 on 6th of august I get the headers, but I cannot retrieve the body of the message. This is the case for both accounts.

No thunderbird settings were altered. When I deactivate "fetch header only" the body of new messges in the in-box appear normally, but of course I prefer to see the header first, before I download a Message.

Is this problem known? Is there a way round?

Many thanks Werner

Asked by dr.w.roesner 1 day ago

Answered by dr.w.roesner 14 hours ago

  • Solved

I don't know how to switch windows in FF

Hello folks, I had 1025 tabs open in FF, in various groups using SimpleTabGroup. Somehow I've managed to get into a situation where, when I start FF, I get just three or … (read more)

Hello folks,

I had 1025 tabs open in FF, in various groups using SimpleTabGroup. Somehow I've managed to get into a situation where, when I start FF, I get just three or four of my most recently used tabs on startup.

I have no idea how to get back to the 1025 tabs I really want, but when I close FF I'm asked whether I want to close 1025 tabs, so hopefully they're still available somehow...

Any advice gratefully received!

Thanks in advance.

NB: Firefox 103.0 (64 bit). Xubuntu Linux.

Asked by Mikep129 1 week ago

Answered by jscher2000 - Support Volunteer 2 days ago

  • Solved

Since update to 103.0.1, Mail opens links in a new FF window with a virgin profile.

Before I updated to FF 103.0.1, links I clicked on in e-mails in Outlook would open in an FF window using my existing default profile. Since updating to FF 103.0.1, these… (read more)

Before I updated to FF 103.0.1, links I clicked on in e-mails in Outlook would open in an FF window using my existing default profile. Since updating to FF 103.0.1, these links open in an FF window with a virgin profile. If no such window was already open (from clicking on another e-mail link) this will be a new FF window, even if FF was already open with my normal profile. As a result, e-mail links to PDFs open the files directly in FF (instead of asking me where to download them to, as I have configured in my profile) and I am missing my stored passwords when the links lead to websites that require login.

This is a real PITA! Is there anything I can do other than revert to an earlier FF version? Please help!

I am running Windows 10 2021H2.

Asked by rsbrux 2 days ago

Answered by rsbrux 1 day ago

  • Solved

Symbols Don't display correctly in Firefox

I have an odd issue with Firefox that has gone on for some time. Certain symbols don't show up correctly. I've included an example with Google Calendar showing what I ge… (read more)

I have an odd issue with Firefox that has gone on for some time. Certain symbols don't show up correctly.

I've included an example with Google Calendar showing what I get with Firefox and the correct display using Chrome.

Is this some obscure setting that I need to fix?

Asked by gunrunnerjohn 1 day ago

Answered by cor-el 1 day ago

  • Solved

Difference between ESR versions

What are the differences between Firefox ESR 91.12.0 and Firefox ESR 102.1.0 (available https://www.mozilla.org/en-US/firefox/all/#product-desktop-esr)? I've read all I … (read more)

What are the differences between Firefox ESR 91.12.0 and Firefox ESR 102.1.0 (available https://www.mozilla.org/en-US/firefox/all/#product-desktop-esr)?

I've read all I could find on the ESR releases and even found this release calendar that indicates that there are two versions, but not why there are two ESR versions.

Asked by 7l0wtyly 6 days ago

Answered by cor-el 6 days ago

  • Solved

Firefox printing with System print dialog

Since the last update to Firefox I have not been able to print using the system dialog. Only the new Firefox print screen comes up. How can I return to system printing … (read more)

Since the last update to Firefox I have not been able to print using the system dialog. Only the new Firefox print screen comes up. How can I return to system printing dialog?

Also the ability to set print quality in the Firefox print screen does not exist. I can do copies, black or color, duplex printing, etc but not set the print quality like draft, text, photo, etc.

I also have many forms I've setup for printing and I can't access these.

Thanks, Pat

Asked by patbarrmail 4 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Firefox window refuses to open maximized

I've worked with Firefox for several years, and had it opening maximized. I recently manually resized the Firefox window to facilitate some work in which I needed some o… (read more)

I've worked with Firefox for several years, and had it opening maximized. I recently manually resized the Firefox window to facilitate some work in which I needed some other windows visible. However, now I can't get Firefox to open maximized. Instead, it opens a window going from the left edge of my screen (see the first image below) about a third of the width of the monitor, and it is showing the double box icon in the upper right corner indicating that the computer "thinks" it is in full screen. If I click that double box, the window immediately shifts to the right edge of the screen, occupying a space about a third of the monitor from the right edge, and shows a single box in the upper right corner of the window. If I click that single box, the window finally does expand to full screen, showing a double box in the upper right corner. I've tried all the manipulations I've seen concerning starting screen size (such as going to the shortcut icon properties and indicating the that the program should start "maximized") but I'm still getting this same behavior. Any thoughts? (I'm running Windows 11, with the latest version of Firefox.)

Asked by Jim 1 day ago

Answered by RobertJ 1 day ago

  • Solved

thunderbird failed to find settings for your email account 102.0.1

I have been running TB 102.0 with no issues. Today TB updated to 102.0.1. TB no longer connects to my email. My ISP is Cox. I went into my Cox account and changed the pas… (read more)

I have been running TB 102.0 with no issues. Today TB updated to 102.0.1. TB no longer connects to my email. My ISP is Cox. I went into my Cox account and changed the password. Still unable to connect. I tried putting my credentials in (making sure they were identical to what has been working) and I receive the message "thunderbird failed to find settings for your email account". I am using imap.cox.net port 993 and SSL on the inbound side and smtp.cox.net port 465 SSL on the outbound side. Clearly I can access my email from a browser and I can access it from my iPad. What changed? What do I need to do differently? Thank you.

Asked by share666 1 month ago

Answered by Wayne Mery 1 day ago

  • Solved

Foxfire seach window on Homepage not wkg due to Apple update.

I've just updated my iMac which uses mac OS Monterrey12.5. As a direct result I can no longer use the Mozilla search window on the Foxfire Homepage. It's still there but… (read more)

I've just updated my iMac which uses mac OS Monterrey12.5. As a direct result I can no longer use the Mozilla search window on the Foxfire Homepage. It's still there but it won't allow you to enter information into the box. Is there either a way to restore the functionality of the search window or at least disable it in settings so I don't have to see the window and be reminded that it no longer works? Thank you in advance for whatever assistance or answers you can provide.

Asked by fineyounggenius 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Delete an Email Account

TB 92.12.0 (32-bit) Win11 (64-bit) Unable to delete an email account. Several 2021 replies on this forum specify that "Account Actions" is the route to take. No Account A… (read more)

TB 92.12.0 (32-bit) Win11 (64-bit)

Unable to delete an email account. Several 2021 replies on this forum specify that "Account Actions" is the route to take. No Account Actions in email settings.

Another suggestion was to right-click the 3 bars on the right. Same result.

Another suggestion was to remove entries in pref*.js files. There are 5 files with entries {pref.js pref_1.js pref_2.js pref_9.js pref_10.js}, each one with what looks like 7-8 entries related to the account to be deleted. The tags are "user_pref("mail.identity.id1" and all user_pref tags seem to be unique and sequentially numbered. I don't know what effect deleted the account will have on Thunderbird.

How can I delete an account. None of the answers, above, seem to be the way to go. thanks

Asked by lostbits 4 days ago

Answered by david 4 days ago

  • Solved

print settings - edit header and footer

hi, i'm using FF (version 98 at the moment) to print local files. It is key to me to edit header and footer for each print! the only solution i found so far to edit them … (read more)

hi,

i'm using FF (version 98 at the moment) to print local files. It is key to me to edit header and footer for each print! the only solution i found so far to edit them at all, is to go to about:config and for example search for print.print_headerleft. Besides that is not usable at all, it simply doesn't work! The header and footer remain the same. Please tell me how can i change header and footer?

If you delete the, in my opinion much better "page setup", why don't you include all it's funktions in the new print dialog?

another problem is the size of the new print preview! it's much to small! make it resizeable please.

Or just give us back the "page setup". That would be a big advantage over chrome and edge, which suffer the same printing problems.

Thanks

Asked by forinves 4 months ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

How to edit a forum post

This is not really a Thunderbird, it's about use of all SUMO forums, but unfortunately asking a question about SUMO is not allowed; one must choose a product, so I chose… (read more)

This is not really a Thunderbird, it's about use of all SUMO forums, but unfortunately asking a question about SUMO is not allowed; one must choose a product, so I chose the product (TB) for which I have an ongoing concern. The question is simple and basic: How to edit a forum post?

My example for this concern is a post in another thread, where I included a link to another page, as well as attaching a PNG file which did not show in the Preview (but did show in "Uploaded images"). Frustrated that I could not get my attachment to show before clicking "Submit", I added this note about the attachment:

"[which I see in "Uploaded images", but not in "Preview Reply"; I trust it will be in the final rendering]"

In the end, when the post showed a few hours later (after moderation), it included the attachment. So now, as that note has no relevance and only adds weight to the post, I would like to either:

  1. delete the note from the post, or
  2. contact the moderator [James] to ask to have it removed.

But I can find no info about how to do either. Is this SUMO system, which replaces the mailing lists, really so clumsy that there is no way to address either of those basic tasks?

Finally - bonus questions -

  1. As I write this, I notice there is no "Preview" button to see how the post looks before "Submit". What determines when Preview is available?
  2. Is this the best way to questions about support forum operation, not products?

Asked by John Kaufmann 4 days ago

Answered by david 3 days ago

  • Solved

Thunderbird Mail getting new Yahoo mail popup in separate window

Thunderbird mail. I have several email accounts, SBCglobal and one Yahoo mail account. Starting yesterday I am getting this pop up when I open Thunderbird, see attachment… (read more)

Thunderbird mail. I have several email accounts, SBCglobal and one Yahoo mail account. Starting yesterday I am getting this pop up when I open Thunderbird, see attachment. I don't trust the email address on the pop up so I went directly to Yahoo mail through Firefox, took care of a security condern after signing in on that account. Still getting this popup. How do I get rid of this annoying pop up please? Thank you.

Asked by Douglas James 5 days ago

Answered by sfhowes 5 days ago

  • Locked

Foxit Reader as printer (1287660 thread continuation)

I've tried post in the thread 1287660 but it was closed. So, I opened this thread to continue about this subject and to answer the last question of the thread 1287660, at… (read more)

I've tried post in the thread 1287660 but it was closed. So, I opened this thread to continue about this subject and to answer the last question of the thread 1287660, at the same time. I was looking for about this subject and found the solution in the thread 1287660 - https://support.mozilla.org/en-US/questions/1287660, but the link of v9.7.2 quoted there was shortened and it is not working to download the 9.7.2 Fox Reader version. I found the complete link address: http://cdn01.foxitsoftware.com/product/reader/desktop/win/9.7.2/AC910684AD18B7FBD6E086B1211F7B4B/FoxitReader972_L10N_Setup.exe

P.S.: I am newbie here and I don't know when the 1st post is the solution at the same time.

Asked by Anon Ymous 3 days ago

Last reply by Paul 3 days ago