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Firefox spontaneously reverts to non-private browser

Phone and Firefox up to date. This is NOT immediately after iOS update nor after a Firefox update. I have settings confirmed that should keep me in private browsing. Trip… (read more)

Phone and Firefox up to date. This is NOT immediately after iOS update nor after a Firefox update. I have settings confirmed that should keep me in private browsing. Triple checked this. Even uninstalled and reinstalled Firefox and reestablished proper settings.

I’ll be browsing in a private browser, will re-open Firefox and SOMETIMES, not always, I’ll be in a non-private browser.

What gives??

Asked by snorg007 6 days ago

Last reply by Paul 5 days ago

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Nord, cookies are not enabled on browser

Hi there. Nord threw me out, every time I click login it displays cookies are not enabled. I have tried tracking on and off. It makes no difference. I have reported t… (read more)

Hi there.

Nord threw me out, every time I click login it displays cookies are not enabled.

I have tried tracking on and off. It makes no difference. I have reported to Nord.

They’re asking me to install 2 cloudshare dns on my phone. I don’t want that. Is there anything I can do the fire fox end pls.


Kindest

Thanks.

Asked by collins.sharon 1 week ago

Last reply by Paul 1 week ago

  • Solved
  • Solved

Auto refresh issue

Im using firefox since 2012 it was great until a couple month ago. The bug is when im browsing website like a payment page, when i switching between the apps and return t… (read more)

Im using firefox since 2012 it was great until a couple month ago. The bug is when im browsing website like a payment page, when i switching between the apps and return to payment page, the firefox will refreshing the page automatically without asking any permission and payment will get fail error. This is awful

Asked by Its Arta 2 weeks ago

Answered by TyDraniu 2 weeks ago

  • Solved

webpage becomes blank when use "back" button

Dear support team, I am experiencing a problem with one specific website, zerohedge.com. Whenever I use the back button to return from an article to the home page, the p… (read more)

Dear support team,

I am experiencing a problem with one specific website, zerohedge.com. Whenever I use the back button to return from an article to the home page, the page appears completely blank, and I am forced to refresh it every time. This is happening on the Android version of Firefox, version 111.1.1 (Build #2015941331) with NoScript and PrivacyBadger add-ons installed.

I have not made any changes to the settings, and this problem has only started occurring about a week ago. I have never observed this behavior before.

Asked by badadim1 2 months ago

Answered by badadim1 2 weeks ago

  • Solved

Scrolling up requires two downward swipes

I'm having an issue with Firefox on Android. On certain websites (e.g., Yahoo News, Calscape.org, Google search results--with Goggle Search Fixer add-on enabled), I can s… (read more)

I'm having an issue with Firefox on Android. On certain websites (e.g., Yahoo News, Calscape.org, Google search results--with Goggle Search Fixer add-on enabled), I can scroll down the page without issue, but scrolling slowly back up toward the top of the page with downward drags of my finger is only responsive half of the time. That is, I can only scroll back up with every-other downward swipe/drag of my finger. This odd behavior does not happen with other mobile browsers (I'm on Android 13 and using a Galaxy A53 5G). Any suggestions?

Asked by cjw 2 weeks ago

Answered by cjw 2 weeks ago

  • Solved

Tabs do not maintain correct webpage

On Firefox Beta for Android, 113.0b9 (Build #2015947331). I run 30-40 tabs. Sometimes when I switch to a tab it is no longer on the page I left it at. It is one page bac… (read more)

On Firefox Beta for Android, 113.0b9 (Build #2015947331).

I run 30-40 tabs. Sometimes when I switch to a tab it is no longer on the page I left it at. It is one page back in the tabs history. When I first switch to the tab the URL is briefly correct, and it's as of the Back button was hit. Forward is not an available option.

It does not consistently happen, or I would have better repro steps. Maybe it has to do with the tab being loaded out of memory?

This has been going on for a while now, a few months at least. I figured it would be fixed with subsequent updates but not yet, I have also had no luck searching for anyone else experiencing this bug.

Asked by giann1 4 weeks ago

Answered by Paul 3 weeks ago

  • Solved

Force landscape orientation in fullscreen mode

Until recently (sorry, I don't know which version I upgraded from), entering fullscreen mode when playing back video (such as YouTube) would automatically force landscape… (read more)

Until recently (sorry, I don't know which version I upgraded from), entering fullscreen mode when playing back video (such as YouTube) would automatically force landscape mode, even with auto-rotation disabled. Now, there seems to be no way for me to enter landscape mode while playing back a video, without enabling auto-rotation (which I otherwise always keep disabled).

I realize that the desired behavior here can be subjective, but at least it would be nice if there is/would be a way of configuring this behavior?

I'm on Android 13 (Oxygen OS 13 on OnePlus Nord 2T), with Firefox version 112.2.0 (release April 24 on the play store).

Asked by johannes38 1 month ago

Answered by Paul 4 weeks ago

  • Solved

Autofill not properly working

From version 110 and up, there are websites where the autofill no longer works. The option to select your saved users & PWs comes up but upon selecting one, nothing g… (read more)

From version 110 and up, there are websites where the autofill no longer works. The option to select your saved users & PWs comes up but upon selecting one, nothing gets filled. On other websites the autofill works as intended. Going to the real debrid website is the one I can accurately reproduce the issues on. With version 109 and below, the autofill works. Is there a proper work around besides having to go into the settings, finding out the password and inputting it manually?

OnePlus 9 PRO Android 11 Security Patch January 2023 Google WebView 110.0.5481.154 Firefox 109.2.0 (Build #2015930059)

Asked by CRuz 2 months ago

Answered by Paul 2 months ago

  • Solved

Webpages are not loading, at all on FF for Android

I have no idea what is happening... But after restarting, clearing my cache, making sure I have data and it is working for other apps... Still no results. No matter what… (read more)

I have no idea what is happening... But after restarting, clearing my cache, making sure I have data and it is working for other apps... Still no results.

No matter what, whether I try to type in a URL, click on a link in the google app, or refresh a page I already have open, the app doesn't even attempt to load a page or throw up an error. Just a blank background, no loading bar, no error messages, and no redirects...

FF for Android Version 112.2.0 Build #2015946691

Asked by x10guy 1 month ago

Answered by Paul 1 month ago

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Phone crash log

Firefox has been crashing my phone for a while now. It finally was able to generate a crash log. Can someone take a look at the log and see what might be causing it? Than… (read more)

Firefox has been crashing my phone for a while now. It finally was able to generate a crash log. Can someone take a look at the log and see what might be causing it? Thanks.

https://crash-stats.mozilla.org/report/index/32b12d52-cee0-49a4-bc70-7fea40230419#tab-rawdump


Old thread talking about the crash if anyone's interested.

https://support.mozilla.org/en-US/questions/1408791

Asked by bluechair 1 month ago

Last reply by Paul 1 month ago

  • Solved

MacOS Firefox keeps creating a new shortcut in the dock when it is quit

G'day folks, Just wondering if anyone else is having this curious behavior after updating to FF v112.0 for iOS - every time I quit/ close the FF app, it spawns a new doc… (read more)

G'day folks,

Just wondering if anyone else is having this curious behavior after updating to FF v112.0 for iOS - every time I quit/ close the FF app, it spawns a new dock shortcut '(even though I already have a valid one from prior use there which works fine!)'.

Is this a bug/ issue that has been noticed/ logged by others as yet?

Thanks!

Asked by +neo+ 1 month ago

Answered by +neo+ 1 month ago

  • Solved

App crashes as soon as I open url

Ever since the new update my Firefox has deleted all my tabs and won’t let me open any urls. I’ve already uninstalled and reinstalled the app to no changes. The only solu… (read more)

Ever since the new update my Firefox has deleted all my tabs and won’t let me open any urls. I’ve already uninstalled and reinstalled the app to no changes. The only solution I’ve seen that could work would be sending my log report, yet haven’t found anywhere to post said log. Overall I’m lost at where to solve my problem with my app crashing. For context I’m using an iPhone that’s currently running iOS 14.

Asked by Umber 1 month ago

Answered by Paul 1 month ago

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Secure Site not available. can't open sites. Don'tknow how to ocorrect this. I have written this to you at least 4 times and have no help yet.

Secure Site not available. Can't open sites. Don't know how to fix this. This is at least 4 times I have written this and still no help. Don't even know what to put wh… (read more)

Secure Site not available. Can't open sites. Don't know how to fix this. This is at least 4 times I have written this and still no help. Don't even know what to put which topic describes my question. I am not a computer person. HELP

Asked by ssalvatore 1 month ago

Last reply by Paul 1 month ago

  • Solved

Cant login to Firefox sync

Well, I scan the qr code, I login in the Website, it sends me to the account settings, and then nothing. Still not logged in to Firefox. Im using graphene OS, maybe it's … (read more)

Well, I scan the qr code, I login in the Website, it sends me to the account settings, and then nothing. Still not logged in to Firefox. Im using graphene OS, maybe it's some permission issue?

Asked by ludovitkramar 1 month ago

Answered by Paul 1 month ago

  • Solved

Set Firefox as a default browser on Android

Hi I have an issue when I try to set Firefox as my default browser on Huawei P20 lite (EMUI 9.1) device. When I go to the app Settings--> Set as default browser opt… (read more)

Hi

I have an issue when I try to set Firefox as my default browser on Huawei P20 lite (EMUI 9.1) device.

When I go to the app Settings--> Set as default browser option, I'm not getting the default apps page (screenshot 3). Instead, a premission settings page (screenshot 1) is popping up, and the button on Settings--> Set as default browser, is still grey (screenshot 2).

Earlier today, I've installed Firefox Focus browser, and when I tried to set it as my default browser, everything worked as it should, and the page of defaults apps opened up (screenshot 3).

I'll be very happy to know if this is a bug related to my device, or it happens with other devices.

Thanks in advance

Asked by Garcia 1 month ago

Answered by Paul 1 month ago

  • Solved

android download

‘Firefox will not download files from most websites (including discover.com and chase.com). How can I get this done?’ for ‘Firefox for Android’ … (read more)

‘Firefox will not download files from most websites (including discover.com and chase.com). How can I get this done?’ for ‘Firefox for Android’

Asked by mwwilsons 2 months ago

Answered by mwwilsons 2 months ago