All Products Support Forum

I have had problems with sync before, giving me bookmarks I didn't want, etc. But I want to try it again.

I have a Firefox account to log into with sync, but I would like to delete all the data (bookmarks & passwords), and then sync all my firefox browsers to one profile that I have set up on FDE on my laptop.

So I'm thinking I need to first delete all my current data on Firefox Sync, and then log in only with my FDE profile, sync that, and then log in via other browsers and sync those. But how do I make sure that no data gets placed onto my FDE profile from other browsers via sync?

im tired of firefox alot of times i quit because of awful translation when i sign in to google account it suggest me my email to enter it for me but in the buttom of segustion it says from this website (in arabic) wtf email is a website

also i try to change langauage it says search for other lanuages i dont even see any seach buttom there are languages and i select from them and alot and alot more

if someone know when they will work on it please tell me when

My problem is: Many times my bookmark subfolders just disappear.

If I do a search for a link in any of the lost folders at the top, find the link and select "open folder", the lost folders re-appear.

I imagine the folders are linked lists.

I wonder if the brower refresh or not refreshing is the issue. A display problem. Since they reappear, they are still there in memory. I doubt if they been written to the harddrive.

It is very frustrating. As I've read many others having similar issues, I think it merits attention.

Let them know to search for the link and open it in it's folder to reestablish the display. This IS NOT THE ANSWER ... but it is a work around.

I've systematically tried to troubleshoot it, but have found no clue for predicting when it will happen.

I was a programmer/analyst for decades. I imagine trying to keep firefox working is a real challenge.

Thanks Greg

Am on new PC now running Windows 11 and struggling. My program set-up was done by a professional IT so I'm sure Mozilla/Thunderbird was moved correctly. Started using Thunderbird Friday afternoon with no problems. I get about 150 emails daily to my main address + a few to 2 other addresses. All addresses have this same problem. For years now on Thunderbird with Win 10 and now 11, once I OPEN an email, the listing changes from BOLD to normal print. Believe that's common for email programs. Since just prior to 3 PM yesterday, ALL incoming Emails are still in BOLD after being opened whether replied to or not. Makes it VERY hard to know which ones I need to go back to and read further. I do tags but only for really important things. Does anyone know what might have happened? I have NOT tried to change any settings in Thunderbird. Help please!!!!

I recently installed Firefox 103.0.2 (64-bit) on my brand-new Windows 11 HP ENVY desktop. Now matter how I decobnfigure Bing as a search engine, the browser always defaults to Bing when I search in the search field at the top. i even made google.com my home page, and even when I search on the page itself, it changes to Bing.

I don't think it was misbehaving like this on my previous computer that died. It was running Windows 10 and was up-to-date Firefox-wise in early July.

There is a screen shot of my configuration attached. The dropdown under the Google logo has no other items in the dropdown.

I have an existing Thunderbird account on my Windows 11 PC. I am now trying to open and access this same account on another PC with Windows 10.This is the message that keeps on appearing:

Unable to login in at server. Probably wrong configuration,username or password.

Any help would be greatly appreciated.

Firefox using Windows 11 the Top Menu bar takes up to much real estate. But running same Browser on Windows 10 it works fine. How can I reduce the top Menu Bar so I can see more of Web page as far to big on Windows 11? Any ideas help appreciated. Does anyone know of a cure.? Check the attached image or Images for proof. Even some web pages its far to wide to fit screen.

Firefox hangs scrolling the newest models on Printables (https://www.printables.com/model?o=newest). The problems starts occuring several "pages" down the endless list. While scrolling I open interesting models with shift+click. At first opening models starts taking several seconds and some time later I can't scroll further down. Firefox shows a notification: "This page slows down Firefox".

YouTube videos won't start playing (again after opening with shift+click). Sometimes I can get them to start by clicking several points on the timeline and sliding back to the beginning. At first everything is fine, but after several videos the problem starts.

Google Chrome doesn't show this behaviour, but I would rather stay with Firefox.

Good morning How can I turn off Pocket's reading view, I would like to always see the web pages in normal view.

greeting Sascha

Guten Morgen wie kann ich denn die Leseansicht von Poket deaktivieren, ich würde gerne die Webseiten immer in der normalen Ansicht sehen.

Gruß Sascha

Hi,

I would just like to ask for support regarding an error I recieve when I try to do video call on facebook over your browser. I have attached a copy of the error.

I have restarted both firefox and my laptop as well as ensured the camera and microphone are allowed for facebook but the error still persists.

This does not happen with the other browsers btw.

Hoping for a response on the matter.

I just noticed that websites are now getting a blue border when links are clicked [FF Version 103.0.2 (64-bit)] and the funny thing about it is that sometimes the border disappears ... but it comes back eventually. Anyone else having the same bug?

Had to reinstall Firefox browser after OS crash. Used recovery key to access my Firefox account rather than resetting password because instructions said that way would preserve my saved logins, bookmarks, etc. But they're all gone.

Hi - not sure where to put this, but I am receiving emails in Italian, when my Language settings, both on my desktop and mobile settings are English.

I am specifically receiving the "New access to Firefox for Android" emails.

All in Italian.

I'm raising this support ticket from my desktop - not my phone.

Regards, Rob

Right after I open or save an attachment from Yahoo Mail while using Firefox, Yahoo Mail closes all of a sudden. This just started happening about 2 months ago, in June this year. I don't think I changed any settings.

I am a subscriber to the Wall Street Journal and last week Firefox stopped loading article comments. Now it has gotten worse and it only displays the first couple of lines of an article and then the rest is faded away. I run Windows 11 Home, version 10.0.22000, Build 22000 The Wall Street Journal works just fine, both the articles as well as comments, in Google Chrome. How do I fix this?