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google login

I use my regular gmail account in Firefox and Firefox is my default browser. Chrome pops up a login screen to allow me to sign into my school account or my regular accoun… (read more)

I use my regular gmail account in Firefox and Firefox is my default browser. Chrome pops up a login screen to allow me to sign into my school account or my regular account.

On Firefox when I go to google and click the login button, it takes me to my school login screen. How do I reset it to use my regular gmail account. My school uses gmail.

Can Firefox ask for the correct account when there are multiple accounts?

Asked by Gary in Tucson 1 day ago

Last reply by Terry 1 hour ago

Cannot paste in outlook office 365 using firefox version 109.0.1

I cannot paste into an Outlook mail message (web version office 365) in firefox v109.0.1. The paste function (right click) works one time and then the option does not app… (read more)

I cannot paste into an Outlook mail message (web version office 365) in firefox v109.0.1. The paste function (right click) works one time and then the option does not appear again. If I refresh the page it works one time and then no more again. ctrl+v does work.

Asked by brenton.carr 34 minutes ago

Backing up Thunderbird.

I have been using a program, BackupThunderbird.exe, that produces a .zip file. Do you know if this does essentially the same thing as exporting the Thunderbird profile? … (read more)

I have been using a program, BackupThunderbird.exe, that produces a .zip file. Do you know if this does essentially the same thing as exporting the Thunderbird profile?

Asked by goldenyears 1 hour ago

  • Solved

firefox always opens in small window, when I turn it on

Hello! When I turn on firefox in my laptop it always opens in small window, so it is very annoying and it happens every time. I know that, when I reset firefox to fabric … (read more)

Hello! When I turn on firefox in my laptop it always opens in small window, so it is very annoying and it happens every time. I know that, when I reset firefox to fabric settings, problem will go away, but for a couple days only and again it will be. So do you have any idea, how to solve this problem once and for all? Thanks!

Asked by matek90bat 2 hours ago

Answered by cor-el 1 hour ago

Exporting passwords

I want to print out my login id's and passwords, but that means it has to be exported. FF wanted.either my Windows username and password or my Google.name and password, b… (read more)

I want to print out my login id's and passwords, but that means it has to be exported. FF wanted.either my Windows username and password or my Google.name and password, but neither worked. It seems silly that someone with access to my PC could.get my passwords one at a time, presumably focussing on financial accounts, but that I can't get.the.whole list to review and send to my next-of-kin and.executor. I had printed out a listing just a few months ago and did not.need any such additional security steps. I also wouldn't have opted in, if given a choice. What can I do to get access?

Asked by Dennis C During 1 hour ago

Web Pages disappear

I am on a Macbook air running Firefox 109.0.1 with DuckDuckGo as the engine. This past week I've had webpages that I am using disappear leaving me with a blank tab. In t… (read more)

I am on a Macbook air running Firefox 109.0.1 with DuckDuckGo as the engine. This past week I've had webpages that I am using disappear leaving me with a blank tab. In the middle of the game or puzzle it just disappears and there I am with the Firefox logo on the page. The tab doesn't close, just the content is gone. The back button doesn't work - it's as if I have set a new tab. The two sites that seem to be disappear most frequently are: thejigsawpuzzle.com https://freeonlinemahjonggames.net/dogmahjong2.html both of which we have used for years without problems. It doesn't happen every time we use the webpages but at least once a day. We have restarted the computer and Firefox. This laptop is just a couple of weeks old, could that somehow be the issue?

Asked by celia.in.reddeer 10 hours ago

Last reply by cor-el 1 hour ago

Unusual Sign-In Activity in my Hotmail Account

Hey Firefox Agent: Well I just wrote this out in a prior communication, but it got lost when I tried to figure out how to provide: Troubleshooting Information (optional):… (read more)

Hey Firefox Agent: Well I just wrote this out in a prior communication, but it got lost when I tried to figure out how to provide: Troubleshooting Information (optional):

Okay, so here we go again. But I am not going to provide: Troubleshooting Information (optional):

Here's the problem: In my Hotmail account, I am getting email "cards" (entries in my Hotmail account) that say: Unusual Sign-In Activity. Now recently, I spent a lot of time finally contacting and spending time with a Microsoft Tech Support agent. This agent helped me change the password on my main Hotmail account. Yet, I am still getting these annoying email "cards" in my Hotmail account. Now, I've analyzed these various email "cards" and I discovered a few things relating to Firefox. Here's what I found on all (5) of these separate email "cards": Sign-in details Country/region: Australia IP address: Please note I eliminated the IP address here because I don't know if it safe to do so or if I will be compromising my computer in any way. In order to share this IP address, I need to know if I am now dealing with an official Firefox support agent. If so and if it is necessary to share the IP address then please let me know in your follow up response. Date: 11/1/2022 4:46 PM (GMT) Platform: Windows Browser: Firefox Today, by the way, is: Sun 5 Feb 23 Time now: 4:16p Est at the time of writing this here line. It is interesting that the email "cards", all of them, have the same date and time: 11/1/2022 4:46 PM (GMT) There's something not right about receiving email "cards" from back in November 2022.

Now if you--the Firefox Support Agent--know what I can do to resolve and stop this annoying problem then please let me know by sending me an email to my email address. You have it from my Firefox account. Gosh, this is such an annoying problem. If you can help then please do so. Thank you.

Asked by OrangeMango 2 days ago

Last reply by OrangeMango 2 hours ago

Thunderbird Email: Create a new address book contact by cloning an existing contact

Is there a way in the Thunderbird Address Book to create a new address book contact by copying or cloning an existing contact? If not, that would be a helpful option in … (read more)

Is there a way in the Thunderbird Address Book to create a new address book contact by copying or cloning an existing contact? If not, that would be a helpful option in cases where an existing contact has all of the business name, address, website, company phone number, etc. Much of this information would be the same for a new contact at that business, so cloning existing data would save a lot of re-typing. Also in cases like this, it would be very handy to view the details of an existing contact while at the same time typing details into a separate window to create a new contact. Thanks!

Asked by SurveyMark 4 hours ago

Last reply by sfhowes 3 hours ago

I can not remove a extension.

I can not remove the extension! I have noticed for some time now that I have an extension in my Firefox extensions that has no name and keeps installing itself, even when… (read more)

I can not remove the extension!

I have noticed for some time now that I have an extension in my Firefox extensions that has no name and keeps installing itself, even when I try to uninstall it through the Firefox folder. The extension causes that in my search suggestions when I enter something always other websites come to the surface, or the actually suggested by firefox sites slide down. Some yahoo and amazon sites come up on my search results.

Asked by maikmadej99 5 days ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

Printing out logins and passwords

I don't seem t have the right usernames and passwords to be able to print out my logins and passwords. I am able to login to Windows whenever I restart my PCs, but Firef… (read more)

I don't seem t have the right usernames and passwords to be able to print out my logins and passwords. I am able to login to Windows whenever I restart my PCs, but Firefox doesn't accept the password. I have tried versions of the name that appears on my Windows screen after login, but that doesn't work. There is no alternative account on my laptop.

Asked by Dennis C During 3 hours ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

Cannot install add-ons in Thunderbird...

I am unable to install add-ons for Thunderbird for my Chromebook that I have installed via the embedded Linux OS that's in Chromebook. Inside the app(Thunderbird), I go … (read more)

I am unable to install add-ons for Thunderbird for my Chromebook that I have installed via the embedded Linux OS that's in Chromebook. Inside the app(Thunderbird), I go to addons.thunderbird.net and attempt to install an add-on and this box with this button inside it pops up and I have to click on that button to confirm installation of that add-on. Well, I try clicking on that button and nothing happens and that box doesn't go away. I enclosed a screenshot to give you an idea of what I'm talking about.

Asked by eatshit2016 1 month ago

Last reply by fx14 3 hours ago

No history since last FF update. When I open previous profiles, there is no history there either. Please provide some simple instructions that help me restore previous history, as I use this feature a lot.

Please help me to know how to easily restore my search history. I may switch to a different browser if I am unable to restore search history.

Asked by jnbtxn47 6 hours ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

creating outbound email the (To Field) is not auto filling from cantact list

Thunderbird version 102.7.0 is not working correctly or has wrong built in defaults. When creating a new email the (To field) does not look in the contacts file for email… (read more)

Thunderbird version 102.7.0 is not working correctly or has wrong built in defaults. When creating a new email the (To field) does not look in the contacts file for email address starting with those entered characters to give you a choice to select from. This was standard function of older version of Thunderbird. Even after manual entering (TO field) the just entered email address is not being automatically added to the contact list like previous TB versions did. This is a real show stopper.

Asked by jjbarbish 2 weeks ago

Last reply by jjbarbish 3 hours ago

Setting that are very inconvenient in Firefox

I have two large inconveniences that keeps me from using Firefox exclusively. 1)When entering a search term in Firefox on occasion I need to look up spellings in the sear… (read more)

I have two large inconveniences that keeps me from using Firefox exclusively. 1)When entering a search term in Firefox on occasion I need to look up spellings in the search string. When I click off the search dialog box and return back to the dialog box on the search page everything is erased that I had previously added in the search box. This a a big inconvenience for me. Is there a way to change this setting?.

2) i have tried many time to download my bookmarks of Chrome. After following the published procedure nothing is copied to the bookmarks this is a big issue for using Firefox.

Im not a fan of chrome can you help me migrate to Foxfire. This is both on mu desktop win 11 and my apple iPhone 14

Asked by bill41 7 hours ago

Last reply by cor-el 3 hours ago

Attached jpgs not displaying fully inline and only partially downloaded

I am assisting friends. I am in the UK and they are in Gibraltar so am using TeamViewer. All the info relates to their PC. Using Thunderbird version 102.7.1 (32-bit). Onl… (read more)

I am assisting friends. I am in the UK and they are in Gibraltar so am using TeamViewer. All the info relates to their PC. Using Thunderbird version 102.7.1 (32-bit). Only part of attached jpgs are displayed whether inline or when opening the file - e.g. 1.2mb of a 2.4 mb jpg or 1.3 of a 3.3 mb jpg. JPGs of 189 kb and 643 kb work fine. Clearing the cache solves the problem. However after restarting Thunderbird the problem reappears.

Have tried the following with no success: Creating a new profile Uninstalling Thunderbird Installing Thunderbird 64-bit Setting cache to 0 Setting cache to 50 They have reverted to the 32-bit version for the time being.

Strangely when accessing the imap account on my PC there are no problems.

Asked by YeOldeBowler 7 hours ago

Last reply by sfhowes 3 hours ago

New email list issue

I created a new list with 2 emails. There is a default button that I cannot disable so the email is only going to the address with the default button checked. How do I … (read more)

I created a new list with 2 emails. There is a default button that I cannot disable so the email is only going to the address with the default button checked. How do I make the email go to both addresses? Thank you.

Asked by stewartme2000 3 hours ago

  • Locked

Server access

I am unable to logon to my email on my computer. I am unable to receive or send messages. I am receiving this message: Login to server imap.aol.com with username deego… (read more)

I am unable to logon to my email on my computer. I am unable to receive or send messages. I am receiving this message: Login to server imap.aol.com with username deego2@verizon.net failed!

RETRY - NEW PASSWORD - CANCEL

This has been since I updated to version 102.7.1 on February 6, 2023!

Asked by deego2 4 hours ago

Last reply by christ1 4 hours ago

Server access

I ran the Mozilla update 102.7.1 February 6, 2023 and now I am unable to login to the server imap.aol.com to access my emails???? … (read more)

I ran the Mozilla update 102.7.1 February 6, 2023 and now I am unable to login to the server imap.aol.com to access my emails????

Asked by deego2 7 hours ago

Last reply by christ1 4 hours ago

e-mail acount with GMX

When I try to add an e-mail account in thunderbird for my gmx e-mail address i get the following_ Anmeldung auf dem Server fehlgeschlagen. Eventuell sind Konfiguration, B… (read more)

When I try to add an e-mail account in thunderbird for my gmx e-mail address i get the following_ Anmeldung auf dem Server fehlgeschlagen. Eventuell sind Konfiguration, Benutzername oder Passwort nicht korrekt. I use my gmx e-mail address and password that is stored in firefox and works when I login to gmx from firefox. pop3 and imap is enabled for my gmx account.

What goes wrong there?

Thanks and best regards Karl Wozabal

Asked by karlw 8 hours ago

Last reply by david 4 hours ago