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PDF preview's download button changed behaviour.

Hello Community. I've selected an option to open PDF's in Firefox for preview. And if I wanted to download the PDF after preview, I simply clicked the downloab button fro… (read more)

Hello Community.

I've selected an option to open PDF's in Firefox for preview. And if I wanted to download the PDF after preview, I simply clicked the downloab button from the preview app/tab. The files were downloaded with default filename and to the downloads folder without prompts. But since a while ago the dialog where the save location must be selected and filename given for the file opens up after the click of the download button.

How can I change it back to the previous behaviour without having to input filename and select the file download directory?

Asked by playpig_ 3 months ago

Last reply by Terry 1 day ago

Incoming server already exists

I had to delete one of my email accounts (verizon.net) and now want to reinstall. When I attempt to add email account, I get a message "incoming server already exists"! T… (read more)

I had to delete one of my email accounts (verizon.net) and now want to reinstall. When I attempt to add email account, I get a message "incoming server already exists"! The email account is, in fact, gone. Please help.

Asked by Lou Mayo 1 day ago

Last reply by Matt 1 day ago

Firefox ESR | Update and Download URL

Hi all, we are using Mozilla Firefox ESR in our enterprise environment. Is there a documentation which URL's Firefox uses when (Mozilla Maintenance Service) when it trie… (read more)

Hi all,

we are using Mozilla Firefox ESR in our enterprise environment.

Is there a documentation which URL's Firefox uses when (Mozilla Maintenance Service) when it tries to update his version ?

We have tried with following URL's on our Firewall:

aus.mozilla.org aus2.mozilla.org aus3.mozilla.org aus4.mozilla.org aus5.mozilla.org download.cdn.mozilla.net archive.mozilla.org ftp.mozilla.org

It is finding the new version, but when trying to download the update it fails.

Thank you for any help on this case.

Asked by oerneka 2 weeks ago

Last reply by oerneka 4 days ago

Cannot access certain websites

These last two days I cannot login on any Google Service website. I enter my email and when I press next nothing happens. The same happens with website https://quora.com,… (read more)

These last two days I cannot login on any Google Service website. I enter my email and when I press next nothing happens. The same happens with website https://quora.com, after you login, a blank screen is displayed. When I try to login to the firefox account I get the message "Cookies and local storage are required", a screenshot is attached.

I didn't touch any settings and I suspect this problem happened after the latest update, 101.0.1 (64-bit). I restarted Firefox in Safe Mode but the problem remains.

On Microsoft Edge everything works fine. Please help.

Asked by sciclunt 1 week ago

Last reply by Dropa 1 week ago

suspicious avitivity on my account.

My home network was infiltrated so how would I know if all is fixed. It happened that my wifi was rebooting alot and my devices not working properly. How will I know if m… (read more)

My home network was infiltrated so how would I know if all is fixed. It happened that my wifi was rebooting alot and my devices not working properly. How will I know if my network is safe to use again?

Asked by Tony 1 week ago

Last reply by Paul 1 week ago

Lastpass add-on Passwordless login via Lastpass authenticator doesn't work

Hello, I've been corresponding with LastPass about this, but they now refer me to Firefox support. I am using: Windows 11 Pro: Version 10.0.22000 Build 22000 Firefox brow… (read more)

Hello,

I've been corresponding with LastPass about this, but they now refer me to Firefox support.

I am using: Windows 11 Pro: Version 10.0.22000 Build 22000 Firefox browser: 101.0.1 (64-bit) LastPass Add-on for Firefox: 4.97.0.2 Phone: Samsung Galaxy S9+ with Android 10.0 LastPass Authenticator app on phone installed: version 2.7.0

Hello,

Enabling LastPass authenticator/passwordless has worked for my Chrome and Edge browsers on my Windows 11 PC [LastPass Version: 4.97.0]. However, it does NOT work with Firefox, so I need further help.

When I close the Firefox browser [version 101.0.1 (64-bit)]and re-launch it, then click on the LP extension icon [version 4.97.0.2] I first get a LP pop-up requesting “Accept Permissions” (see attached screenshot).

When I click through that with Accept, I get a regular LP login prompt requesting both my email and master password.

After I enter my credentials, THEN I get a Multifactor Authentication pop-up on the PC and the Authenticator [version 2.6.0] app prompts on my phone [Samsung Galaxy S9+ with Android 10.0]. (see screenshot) When I use the phone to enter Accept and my Authenticator PIN, then the browser extension is logged on as I would expect.

If I leave Firefox open and log out of my LP account then click the browser LP icon to log back in, I get the Use Authenticator button. When I select it, the Authenticator app on the phone pops up and log in is smooth, as I would expect.

However, when I click on the LP icon on the Firefox browser, I get (another) notice that I can activate Passwordless (see screenshot). When I accept that, I have to provide my master password again. Even though I have turned on the Passwordless feature several times, If I close Firefox and re-open it, and then click on the LP icon, it does not invoke the Authenticator. Instead, I have to repeat everything. It seems like closing Firefox does something to delete the Authenticator option saved in LP/Firefox.

In both Chrome and Edge, I have settings to delete browser history when they are closed. This does not seem to affect the Authenticator behavior. However, I have set the same settings in Firefox to delete browser history on close, but the Authenticator behavior is not as expected.

What setting in LP or Firefox can be used to have the Authenticator setting survive the browser being closed? Also, how do I avoid having to go through the Permissions prompt every time I launch Firefox and try to open the LP extension?

Thanks, Dave Hejde (970) 219-8843


Hmmmm. Firefox support is not accepting multiple image uploads. How can I get them associated with this submission?

Asked by OneDave 1 week ago

Last reply by OneDave 1 week ago

Copy Image Doesn't Work

When I right click on an image in Firefox, and choose the "Copy Image" option, it never works. In fact, it hasn't worked in years for me, and that's on numerous PCs, wit… (read more)

When I right click on an image in Firefox, and choose the "Copy Image" option, it never works. In fact, it hasn't worked in years for me, and that's on numerous PCs, with Windows 7 and Windows 10. I'm doing this so I can paste images into Photoshop. It looks like, instead of copying the image itself, it's just copying the image file, but this means I can't paste it into Photoshop.

Asked by r.thomas.wright 1 week ago

Last reply by Márk 1 week ago

about:config: cannot reduce firefox multiple instances v101.0.1 and mem/cpu in Settings

Thanks for reading/helping: I am no longer able to set Content Limit Settings to 1 (it is absent in this version of Firefox in settings). It is hogging my mem and cpu. **… (read more)

Thanks for reading/helping:

I am no longer able to set Content Limit Settings to 1 (it is absent in this version of Firefox in settings). It is hogging my mem and cpu. **note: I've always followed suggestions on several Mozilla support pages. I usually do this w every update. Now it's either gone (performance) or moved. idk.

No changes in cpu and Increased Instances. ?!?!?

I have stopped at other sites asking about:config bc warning message.

What can I do safely - with various method (a) mozilla (b) about:config (c) the things i know i don't know about ;)

Attached is detailed task manager and option setting for Performance. If you need more - let me know.

Yes, update FF, restart computer.

Many thank yous, Kim, and the rest of us mere mortals

Asked by kaspytek 1 week ago

Last reply by Terry 1 week ago

How do I unarchive thousands of messages and stop anymore messages ever being archived

I am getting desperate as the harder I try to sort this out the bigger mess I get in. I think after about 20 years I may have to stop using Thunderbird but I do not know … (read more)

I am getting desperate as the harder I try to sort this out the bigger mess I get in.

I think after about 20 years I may have to stop using Thunderbird but I do not know what other Email client to replace it with as they all seem to be confusing.

The archiving problem particularly relates to gmails but I cannot understand the gmail webmail system at all - it seems to sort emails into categories I do not understand or need or want to use.

I cannot send a screen shot easily due to the confidential nature of emails

Asked by Andrew S Hatton 2 weeks ago

Last reply by Toad-Hall 1 week ago