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Security alerts

Have been receiving security alerts for the past month or so. Now firefox is restricting my access to my printer due to a possible security problem. I have also seen an… (read more)

Have been receiving security alerts for the past month or so. Now firefox is restricting my access to my printer due to a possible security problem. I have also seen an alert that a certificate for use expired last month. What can I do, or who can I talk to (cannot find any support phone number.

Asked by jimbarbelder 1 hour ago

Marquis takes over, can't remove it

- Marquis has colonised my search page. - I used to be able to get rid of it temporarily by going into troubleshoot mode and going through that whole process twice - odd… (read more)

- Marquis has colonised my search page. - I used to be able to get rid of it temporarily by going into troubleshoot mode and going through that whole process twice - oddly, it never worked first time. - Now that doesn't work. - I can only get to my DuckDuckGo homepage via my bookmarks, which means I can't have more than one page open at a time. Firefox opens by default in Marquis. - I downloaded paid-for antivirus software with no results, so I'm reluctant to get anything else unless I'm sure it will work. - I notice that several people on this thread and elsewhere have reported this intrusion. - Does anyone know what to do about it??

Asked by sheridan.tessa 1 day ago

Last reply by sheridan.tessa 7 hours ago

I'm locked out of my developer account

Trying to login to update one of my many published Firefox plugins. It won't take any code from Google Authenticator (Firefox channel), and it won't take any of my saved … (read more)

Trying to login to update one of my many published Firefox plugins. It won't take any code from Google Authenticator (Firefox channel), and it won't take any of my saved recovery codes for Firefox. What's going on? I can't even get any support or ask a question from that account.

BTW, the email for the account in question is [edited email from public] @gmail.com

Of course, I can leave the plugins unsupported, but I don't think that's what you want. Any help will be welcome.

F. Ruiz

Asked by fruizg 4 days ago

Last reply by Paul 16 hours ago

Bookmarks will not sync

I have Firefox on my iPad, iPhone, and laptop. All three are signed in to the same account and connected. When I add a bookmark on one device it does not automatically sy… (read more)

I have Firefox on my iPad, iPhone, and laptop. All three are signed in to the same account and connected. When I add a bookmark on one device it does not automatically sync with the other devices. It only syncs if I do a manual sync on each device. I have uninstalled and reinstalled Firefox on all three. I have signe out of each and signed back in. I have disconnected the three from each and reconnected them. Nothing has fixed it. I would appreciate help if you can offer a solution. Thank you!

Asked by dave 23 hours ago

I keep getting google search bars on my Firefox account , why?

I have duck duck go selected as my browser on both my iPhone n my MacBook Pro but keep getting google search bars? I want to not have google involved and thought to down… (read more)

I have duck duck go selected as my browser on both my iPhone n my MacBook Pro but keep getting google search bars? I want to not have google involved and thought to download a Firefox browser thinking that may help? Then I thought I should synch?

Nothing seems to help n I can t even tell if I m in Firefox most the time

Asked by donna hunt dusse 2 days ago

Banking Bill Pay not Working on iPad Firefox

Using the Firefox app on my iPad my online banking Bill Pay is blocked. Website says that I might have cookies blocked or cross-site tracking prevented. Firefox security … (read more)

Using the Firefox app on my iPad my online banking Bill Pay is blocked. Website says that I might have cookies blocked or cross-site tracking prevented. Firefox security is set to standard and even when I turn off Enhanced Tracking Protection, I still am blocked. This site works fine on both my Windows Firefox and my iPhone iOS Firefox app with Enhanced Tracking Protection on. Please fix the iPad browser.

Asked by robertl2000-firefox 2 days ago

Firefox app on iPhone

My firefox app disappeared from my iPhone 6S. It still shows as being installed in settings. The only way I can access it is to go into App Store and open it. It will sti… (read more)

My firefox app disappeared from my iPhone 6S. It still shows as being installed in settings. The only way I can access it is to go into App Store and open it. It will still not show up on the phone

Asked by kbudlong 1 week ago

Last reply by Joe 3 days ago

Private browsing mode on ipad or iPhone

How to turn off private browsing mode in Firefox on ipad? How was it turned on? I did not intend to turn it on. I want for it not to turn on automatically. Thanks for you… (read more)

How to turn off private browsing mode in Firefox on ipad? How was it turned on? I did not intend to turn it on. I want for it not to turn on automatically.

Thanks for your help!

Asked by ehc 3 days ago

Sent Tab to Device (iOS), Hasn't been working lately

I've not been able to send a tab from my computer to Firefox for iOS for a while now. Also, tabs sent from the iOS device to the computer often don't show up until I manu… (read more)

I've not been able to send a tab from my computer to Firefox for iOS for a while now. Also, tabs sent from the iOS device to the computer often don't show up until I manually sync the desktop browser a few times.

Troubleshooting steps I've tried: Update the iOS FF app Sign out of sync on the iOS app, Sign back in Check iOS notifications for FF, they're allowed.

I've noticed that it's never been 100% reliable over the past year or so that I've been using "send tab to:" features, but lately it's just not working whatsoever and it's a bummer.

I'll gladly provide any information that can help narrow down the issue, just let me know.

Asked by resin.heart 4 days ago

Dynamic link preview.page.link in Firefox on iOS

Hey! I found something strange during testing dynamic links on iOS. There is no preview.page.link screen on Firefox after clicking a dynamic link. For comparison I'm atta… (read more)

Hey! I found something strange during testing dynamic links on iOS. There is no preview.page.link screen on Firefox after clicking a dynamic link. For comparison I'm attaching a screen from Chrome. Is it possible to somehow solve that on Firefox? This screen doesn't look very UX friendly. Checked that on Safari, Chrome, Brave, Opera and on all of them there is a preview.page.link screen.

Asked by priamo.malone 4 days ago

iOS 15 3 fingered double tap effect

Just had an issue with FF for iOS where the view is hiding most of the bottom (task) bar. Turns out that a double three finger tap toggles this behaviour. Screenshot n… (read more)

Just had an issue with FF for iOS where the view is hiding most of the bottom (task) bar. Turns out that a double three finger tap toggles this behaviour. Screenshot not possible as this shows all the screen area, including what’s obscured. iPhone 7plus iOS 15.6 beta 4 - but was doing this on previous iOS 15 versions too.

Asked by whiteg0ld 4 days ago

Home page / last tab setting doesn’t work

Firefox refuses to honor the Last Tab setting under Home Page. It’s checked. But when I switch to another app and then back, it goes to the Firefox homepage instead. I’ve… (read more)

Firefox refuses to honor the Last Tab setting under Home Page. It’s checked. But when I switch to another app and then back, it goes to the Firefox homepage instead. I’ve tried changing that option to another setting and then back but no luck. Tried force closing the app and hard restart of the phone too. iPhone 12 iOS 15.5 latest version of Firefox from the App Store.

Asked by stevep9876 4 days ago

Frequent authentication and synchronization of Lockwise on IOS devices

Why is it necessary to authenticate Lockwise frequently on my 2 IOS devices? A dozen times in May and 6 times this month. It happens right when I need to use the app an… (read more)

Why is it necessary to authenticate Lockwise frequently on my 2 IOS devices? A dozen times in May and 6 times this month. It happens right when I need to use the app and this activity is delayed by having to authenticate and re-synch. Is something wrong or is this a "feature".

Thanks,

David

Asked by Guarana53 5 days ago

Last reply by Paul 4 days ago

incoming emails will not open

My email has been working perfectly till this morning. Now incoming messages are listed but told "We are unable to load this message, RETRY " but trying again still doe… (read more)

My email has been working perfectly till this morning. Now incoming messages are listed but told "We are unable to load this message, RETRY " but trying again still does not reveal message. Help!

Asked by janet.powney 5 days ago

Last reply by Infinity__ 4 days ago

Firefox opens New Tab every time I minimise and reopen it

Hi, Firefox opens a new tab every time I minimise it and reopen it, this is especially irritating when I’ve minimised to check something on another app and I land on a ne… (read more)

Hi, Firefox opens a new tab every time I minimise it and reopen it, this is especially irritating when I’ve minimised to check something on another app and I land on a new tab and have to keep going back to the previous one manually!

Asked by Kanha 5 days ago

Last reply by Infinity__ 4 days ago