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POP3 accounts can no more connect to related server after each Thunderbird software update

Hello, Each time a new release comes (102.4.2 actually) and I accept the upgrade, the problem reappears : it is impossible to load any mail from previously configured POP… (read more)

Hello, Each time a new release comes (102.4.2 actually) and I accept the upgrade, the problem reappears : it is impossible to load any mail from previously configured POP3 server (gmail or others). It is also impossible to send emails with previously configured SMTP server. In this case, the only solution I've found consists of:

 - creating a new profile.
 - configure POP3 and SMTP accounts, which now works (!).
 - transfer emails and abooks from old profile to the new one.

The profile corruption occurs during upgrade process and I think that the bug is located in this upgrade process. This is not related to a wrong security configuration or wrong password. Notice that the problem occurs on two PCs on two different locations. The common point to both these installations is that the profile is located on a NAS rather than on the default directory... I've not tried to perform a software update with the default directory. Thank you for your help. C. Capel

Asked by c.capel 1 week ago

Last reply by gp 48 minutes ago

FF 102.3.0esr doesn't update

FF 102.3.0esr (64-bit) says 'You are currently on the update channel' but doesn't update. I see 102.5.0 is available. Originally said policies managed by organization. … (read more)

FF 102.3.0esr (64-bit) says 'You are currently on the update channel' but doesn't update. I see 102.5.0 is available. Originally said policies managed by organization. Enterprises Policies. I Deleted [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox]. Enterprises Policies now gone, but message hasn't changed nor can I update.

Asked by Norbert38 1 week ago

Last reply by Norbert38 58 minutes ago

New PC - Local subfolders not displayed

I have installed tbird on a new win10 pc as imap and copied my appdata/roaming/thunderbird from the old pc. However all the subfolders of Local Folders that were created … (read more)

I have installed tbird on a new win10 pc as imap and copied my appdata/roaming/thunderbird from the old pc. However all the subfolders of Local Folders that were created on the other machine are not displayed. The only fodlers showing under Local folders are Inbox, Trash and Outbox. All the transferred sbd files are present so the copy process was ok and the profile is identical. How do I fix this?

Asked by admin442 9 hours ago

Last reply by Toad-Hall 2 hours ago

  • Solved

Does a Thunderbird IMAP account work on more than one PC and sync on both

Hi, I hope someone can help me. I'm using Thunderbird Version 102.4.1 on a 7 year old laptop and it's getting to the end of life with numerous driver and non responding p… (read more)

Hi, I hope someone can help me.

I'm using Thunderbird Version 102.4.1 on a 7 year old laptop and it's getting to the end of life with numerous driver and non responding problems. Also, it is not compatible with Windows 11. I have linked 3 Yahoo mail and 4 Gmail accounts to Thunderbird on it and they work really well. All are IMAP server settings. I have just bought a new laptop, an early Black Friday deal, and hope to set it up the same as my existing one, so when the old one dies, as it's likely to, I will still have access to the same programmes and emails.

I know I can access Gmail emails direct on any device and they are always up to date - is that called synced? What I don't know is if all email accounts will be synced or the latest - if I use Thunderbird on both laptops. If I delete an email on one device will it be deleted on the other device.

If this is possible, do I download Thunderbird on the new laptop, then set up the accounts for each email and just enjoy from there, OR do I have to copy the profile from the old device to the new one.

I love browsing, streaming etc. but hate trying to get my PC set up or sorting out problems with it. Presume I know very little if you are replying. I have never had two working laptops before so never had to worry about syncing.

Asked by PhilG 2 weeks ago

Answered by david 2 weeks ago

cannot find profile folder after download

I had to reinstall Thunderbird application. When I try to open by clicking on the icon, I get a notification that the program cannot find profile folder. I have deleted… (read more)

I had to reinstall Thunderbird application. When I try to open by clicking on the icon, I get a notification that the program cannot find profile folder. I have deleted the program, reinstalled, turned off computer, turned on computer, cleared my cache and cookies and I still cannot get into Thunderbird application

Asked by cindy36 20 hours ago

Last reply by david 7 hours ago

"Export Email Accounts" feature is a Big Heaping Pile of U know what. Need Accts ONLY!

A HUGE Complaint I have is Exporting Account Files, I wanted to Backup (Export) my Email Accounts (many accounts) to use on a new Thunderbird Win 11 Notebook install (I h… (read more)

A HUGE Complaint I have is Exporting Account Files, I wanted to Backup (Export) my Email Accounts (many accounts) to use on a new Thunderbird Win 11 Notebook install (I have many because I do remote IT for clients), but Thunderbird ONLY offers a selection to BU Accounts AND ALL EMAILS (Messages)!

With 12+ Email accounts and all the Emails (which I don't need since they'd be downloaded anyway with a SMTP setups), the accounts BU ends up being 6+ GB and it usually fails when I try to use the Zip File to "Import" into the new Thunderborg install !! The Thunderbird Team NEEDS to give users the option of ONLY backing up all the Account Settings, NOT INCLUDING EMAILS!! Can you give this Feedback to the Mozilla Team??

Asked by Keith B, IT 2 days ago

Last reply by gp 8 hours ago

Reinstalling Firefox

I am currently having problems with my Firefox browser. For example often if I type something into the google search box at the right of the address bar and hit return no… (read more)

I am currently having problems with my Firefox browser. For example often if I type something into the google search box at the right of the address bar and hit return nothing happens until I go down and select Bing instead of the google setting. Also in hotmail (I am on a desktop) if I go to reply, the original is now ether twice. This does not happen if I use Google browser. But I prefer Firefox as I have used it for years.

My concern is if I delete Firefox and reinstall it, I may lose some of the settings or bookmarks that I have set over the years.

Any suggestions? Please simple as i am old and not computer savvy.

Your help would be so appreciated. I am currently on Firefox 107.0 (64 bit)

Thanks, Anthony

Asked by avwood 3 days ago

Last reply by avwood 15 hours ago

  • Solved

Problem downloading email

Just happend a few days ago (24/11/2022) my Thunderbird is not able to download email with large size attachment (e.g. 8Mb), it get stucked and all the emails receiving a… (read more)

Just happend a few days ago (24/11/2022) my Thunderbird is not able to download email with large size attachment (e.g. 8Mb), it get stucked and all the emails receiving afterward cannot be downloaded to my computer. I have to go to the webmail to delete that email with large attachment, then all other emails can be downloaded. Anyone know what happen and if have any solution to this.

My Thunderbird version is 102.5.0 (64-bit). Email service provide is O365 mail by Microsoft.

p.s. Actually I have 2 computers using Thunderbird to receive emails using by 2 different person. One of the computers don't have this problem, only 1 computer have this problem cannot download large email. Both computers are able to download large size email before. Just happen a few days ago, 1 computer can download and the other computer cannot download large email. Thanks.

Asked by ykt2369 2 days ago

Answered by gp 1 day ago

102.5.0 update has all my emails blank. I cannot get any info. attachments won't open.

102.5.0 just updated. I'm trying to get to some important emails regarding a property closing in 3 days and there isn't any email body information and attachments won't o… (read more)

102.5.0 just updated. I'm trying to get to some important emails regarding a property closing in 3 days and there isn't any email body information and attachments won't open.

Asked by spyle 22 hours ago

Profile transfer keeps losing mail

So as far as I know the way to move profiles between computers is supposed to be pretty straight forward - https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to… (read more)

So as far as I know the way to move profiles between computers is supposed to be pretty straight forward - https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

However I seem to have a problem with the process in that often times when I get the profile to the new computer when I open TB I see many of my local folders are non-exsistant. It usually takes me several times to make the move until I get the complete profile to transfer. I have even tried compressing the profile and moving it that way which never resulted in better results. Now recently I transferred another profile and it appears all of the folders showed up but maybe around half of them are empty the emails themselves never made it. And some are partial full where a folder that should have 50 messages only has 5. These are all local mails I am referring to since I keep the IMAP mail folders empty everything gets moved to local. I also checked the size of the profile folder it shows it is about the same size on both computers before and after the move around 1.5 GB. I have tried various approaches to copy from the entire Profile folder down to just the Local Folders folder without much success. It seems I just need to keep re-copying the folders half a dozen times until all messages seem to move over. This is not something new it has been an issue for several years on both windows and linux machines and the transfer is taking place between systems of like o/s and the same version of TB. Any thoughts on why this happens?


Linux Debian 11 TB = 102.5.0

THANKS

Asked by komms.tb 6 days ago

Last reply by komms.tb 1 day ago

automatic account setup on thunderbird.

Using a new HP laptop under W10. Automatic Account Set up on new installation of Thunderbird seems fine but then sticks on 'checking password'. I have compared settings… (read more)

Using a new HP laptop under W10. Automatic Account Set up on new installation of Thunderbird seems fine but then sticks on 'checking password'. I have compared settings with those for the same email account on a different HP laptop and the automatic ones generated on new m/c match perfectly - port numbers the same and server names the same. Also I know password is correct because I had to change it on the existing installation and that is still working OK. Many thanks for any suggestions. Ron Nixon

Asked by pmnixon1046 1 day ago

Last reply by pmnixon1046 1 day ago

After importing from outlook 2007 TB 31.8.0 will not download email or update.

bold textThe Update option responds that Thunderbird is up to date. obviously not true, since the current version is beyond 100. how to update? Also, cannot get thunderbi… (read more)

bold textThe Update option responds that Thunderbird is up to date. obviously not true, since the current version is beyond 100. how to update?

Also, cannot get thunderbird to download email from msn.com

Asked by Marc 3 months ago

Last reply by Toad-Hall 1 day ago

Windows Firefox installer installs to both 'Program Files' and %AppData%?

I'm not sure if it's a quirk of my organisation's corporate Windows setup, but when I download and install Firefox (with my user having elevated permissions to be able to… (read more)

I'm not sure if it's a quirk of my organisation's corporate Windows setup, but when I download and install Firefox (with my user having elevated permissions to be able to install apps for all users), it never prompts me at all for where to install, or says that it will install in one location or another, but I end up with two shortcuts on my desktop, one in the expected 'Program Files' location for all users, but another pointed at a second install in my user's AppData directory.

I could kind of understand it just installing in AppData if it didn't have permission to install in 'Program Files' - but for some reason it is installing in both locations in one go? Is this a bug in the installer?

Asked by edmund2 1 day ago

to browser and download

Bulleted list itembold text[http://example.com Login code: 16122. Do not give this code to anyone, even if they say they are from Telegram! This code can be used to log… (read more)

  • Bulleted list itembold text[http://example.com Login code: 16122. Do not give this code to anyone, even if they say they are from Telegram!

This code can be used to log in to your Telegram account. We never ask it fo

If you didn't request this code by trying to log in on another device, simply ignore this message.]

Asked by andreydashin6 1 day ago