All Products Support Forum

I have restarted Firefox to no avail. I wish not to uninstall and re-install as I have several important bookmarks I don't want to get rid off.

This one download keeps persisting. When I click the x, nothing happens. When I try to cancel it, nothing happens. It doesn't make any progress and doesn't do anything else aside from prevent me from downloading other files. It is really beginning to stress me out.

Please help.

Hello,

I need help i'm using polish language always on many websites.

When i typing letter "ó" which using key combination Right ALT+O always my brower opening "Open file" dialog window. this is annoying always.

Many sites write that it can not be changed?

Why does the browser open this dialog with this shortcut when there is another shortcut for it? Ctrl+O. Why two another shortcut doing te same job?

I have Mac Pro 2018 and having a problem with Thin Lines on left side of the browser (Firefox Mac) i can't find anyone on line with same problem explaining how they resolved the issue!

When a bookmark is made, there is no option anywhere to add tags using windows 11 - I had no problem with tagging bookmarks using Firefox in windows 10, but that option is not showing up for me in windows 11. I have refreshed Firefox with no success to try to correct this situation - thanks in advance for any help you may provide – del

Keep getting this on a number of websites. Most of them I have used for years. Can't give the websites as there are too many but some are pitchsidemanager.com, hattrick.org, skysports.com and sportinglife.com . Just four of at least 14 give the Hmm. We’re having trouble finding that site message. I use No Proxy and have my anti-virus turned off when I get the message. I have tried various other proxy settings but the same thing happens. The thing is that I have to keep refreshing the page until it does actually connect and that can take a good few minutes. Sometimes I have to restart the browser. Why is this happening since the last few updates?

How do I permanently block a website ?

specifically :- https://www.idealmedia.io/en

I was trying to create an account for the first time to use Firefox sync on a different computer and I guess I must have either somehow entered my age wrong or be having some weird error. Now when I go to click sign it it still says I cannot create an account due to age requirements. I have made this account on my other computer, but I am hoping to still be able to sync my browser from the computer that is having this problem.

Today, my daughter received a notification that the Dragon Professional Web Extension has been disabled (see attached image). This was done because the extension supposedly executes remote code and collects user data.

My daughter, a mathematics professor, has very limited use of her hands. She is dependent upon Dragon to do her job. This is not something she just likes - she has a disability and she NEEDS it. Disabling this extension will make her job significantly more difficult, and there are capabilities that the extension provides that she may not be able to duplicate with workarounds.

PLEASE, make the extension useable again. This is an accessibility issue for disabled people - it's not just a fun addition to the browser. If necessary, add some sort of acknowledgement checkbox so that she can acknowledge that she is taking some risks in using it.

One other thing. Disabling this extension with no advance warning was a disservice to all disabled people who depend on it. Had this occurred in the middle of a semester, the effect could have been catastrophic. As it is, she may need to spend the rest of the summer trying to figure out how to do her job without it. You have really, really done an extreme disservice here.

Hi, I was using Firefox for many years . Recently I noticed that all my passwords in Firefox were gone and it seems like my account was recreated but all the historical passwords were missing. I was under the impression that those passwords are backed-up somewhere and that I can retrieve them. Could you advise how to recover my logins I collected in Firefox over the years pls.?

When searching queries, this error will come up; however, when searching full length URLs it works and sends me directly to the website. I've looked through the Q/As and they all recommend clearing cache/cookies and messing with the history settings to resolve the problem. However, after doing all that and messing with other settings I cannot seem to understand why this started to happen.

When in private browsing mode it works fine and I can ask whatever and I receive all the possible websites to click on. It's just on normal browsing that I receive the error message. Am I going to need to just uninstall Firefox and reinstall to fix this? Or maybe there's something else I can try out. Thanks!

Error in Question: The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.

You know how you can type a URL and then Ctr+Enter and FF autopopulates the .com? Well years ago "Shift+Enter" autopopulated ".net" and "Ctrl+Shift+Enter" autopopulated ".org".

I really liked that feature. I know a lot of people don't, or don't see its point; that's not important.

About three years ago, I added UserChrome.js and enable-UserChrome.js , which acomplished the two autopuopulating tasks quite nicely.

Until about four weeks ago. I don't know if an FF update stopped reading those two .js files, or if there's a conflict somewhere else, or what. I don't know where to begin - other than posting here for help.

Thanks in advance!

• UserChrome.js is in the subdirectory: C:\Users\[ME]\AppData\Roaming\Mozilla\Firefox\Profiles\gaydtewj.default-release-1
• enable-UserChrome.js is in C:\Program Files\Internet Shenanigans\Mozilla Firefox\defaults\pref (firefox.exe is in C:\Program Files\Internet Shenanigans\Mozilla Firefox )

I can not access for days my bank account at truist.com. It shows it is loading but never does. I CAN access from any other browser want to use! Truist says it is a Firefox browser issue.

I have started doing research on Vietnam Veterans using the online Coffelt database (coffeltdatabase.org). The search results pages often provide links to supporting documents, but I am not able to open them in the Firefox browser. However, I am able to open them when using the Edge browser. I prefer Firefox and would like to know if there is a setting adjustment I could make to fix the issue. Thanks.

When I opening new webpage, for 1-2 second's i see white blank page (which is normal), the question is: how can I protect my eyes and change this default blank white color screen to something... darker?

Addon "Dark Reader" did not help.

I use an IRS web site to pay taxes. I can not get in. It says I have to use a browser with TLS1.1 or 1.2. Dose firefox use this. If not how can I get it?

Thanks Galen Alldrin

I am running Firefox on Mac OS 13.5.2. Every few videos I watch on Youtube skips a few seconds forward (audio and video). I only started experiencing this problem once updated firefox to 117.0.1 (64-bit).

Whenever I use google docs, and try to select text, move between headings, format text, or type, my cursor will jump up significantly, either a few lines, or several headings depending on the action being performed. tested in other browsers, only occurs in firefox, and even booting it up in troubleshooting mode does not resolve the issue.

this is the only site where this occurs, so I thought it was an extension, but troubleshooting mode seems to indicate that it's not. Attempting to clear caches and reload the site doesn't work either. Currently using a wireless keyboard and mouse, not on a laptop with a touchpad, so it doesn't seem to be an input issue Like touching a pad indiscriminately. Advice?

I have the same issue that was reported here: https://support.mozilla.org/en-US/questions/1358340 and here: https://support.mozilla.org/en-US/questions/1409149

After a Firefox restart for a version upgrade, there are 8 windows listed in the Windows menu, but only 4 are visible. Trying to select one of the invisible windows from the window menu, or cycling through open windows with cmd-` displays nothing. I tried checking other desktops to see if the windows had landed there, but they're not. The missing windows don't show up in Mission Control.

I also tried exiting FIrefox, deleting the xulstore.json file, and restarting. This had no effect.

I'm on a 2021 M1 Max MacBook Pro Firefox 117.0.1 Mac OS 13.5.2 (22G91)

Any ideas? This is a weird one.

Thanks!

Hi everyone I have a question I have used Firefox as my default browser for many years. This mourning I started getting “Secure Connection Failed An error occurred during a connection to www.youtube.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.” When I tried to go to any site other than the homepage. I find it very suspicious I can only use Bing to get on the web. Anyone know what is going on.