All Products Support Forum

i have unread msgs from contacts but not showing in inbox not in unread filter until i search the person manually, how can i fix it to remove those contacts from silent i don't know what it is, i didn't add any person in silent or anything it starts by its own.

I use the Quick Tabs Ported addon. Developement has stopped.

What's nice about it is that it's a combo toolbar button tab counter with a badge, as well as a tab session drop down menu with a search field (pretty much like the built-in "List all tabs").

My issue is that the menu is slow loading, and I was hoping I could find a replacement that can be customized to make the menu entries more compact (remove the spaces between tabs) and display in a proper order

I can't figure out how to delete this extension: Adobe Acrobat. It's disabled, but I want to delete it.

Hi, I'm running Thunderbird 102 beta and liking it. I'm not an experienced TB user so bear with me. Question regarding folders.

RIght now I have the "All Folders" area with four email accounts within it and a "Favorite Folders" section.

Is there a way to reorder "Favorite Folders" to be at the top and "all folders" below?

I would love to see option to freeze the Favourites section of the folder pane to the top of the folder. Currently if you scroll down the folder pane the Favourites section disappears. If you have lots of folders, this defeats the purpose of having it. I've tried searching for solutions many times and tried add-ons but to no avail. This is the most frustrating and time wasting function of Thunderbird for me and I've seen other users in previous conversations express the same concern. It is a standard feature and has been for many years in Outlook. Please include this in future releases!

On FF 120.0.1 and Tab Reloader 0.6.1

I have FF set up with 7 tabs as home page, 6 of the tabs have tab reloader set to reload ever 1 hour. This has worked fine for years, the tab reload for the 6 tabs were saved after restarting FF. I didn't have to go back and tell tab reloader to reload after restarting FF. Maybe once and a while one tab didn't get the reload saved on a restart, usually always the same one.

Now when I restart FF none of the tabs have saved the setting to reload every 1 hour.

This has been going on for the last 2 releases of FF updates and there hasn't been any updates for tab reloader. Does anyone know why this is happening, I haven't changed anything in settings. I did uncheck hardware acceleration to see if that would fix another issue, but tabs weren't reloading after restart prior to that change on hardware accelation.

Running Firefox 120.0.1 on Windows 10. I also run Vivaldi and test with Chrome. I installed Google Analytics Opt-Out add-ons on FF, Vivaldi, and Chrome. When I go to any site with links to X (Twitter), and click on the link, instead of that link appearing the last X link I went to appears. If I click again I get to the correct link.

When I disable the Google Analytics Opt-Out add-on all works fine. This doesn't happen with either of the Chromium browsers, so I'm thinking there's something happening in Firefox by avoiding Google analytics that isn't in the Chromium browsers. In addition, this behavior began within the past couple of weeks of recent FF updates.

I installed several different Google Analytics add-ons and the same thing happened in FF, but not in the Chromium browsers.

Any ideas? I know I can disable the analytics crushers but I really don't want Google hijacking my browsing.

Hello, While the display size is correct on my MacBook Pro 2021 screen is OK, it is huge and unusable on my second monitor (see images). My layout.css.devPixelsPerPx is set at 2.5. If I set it at default (-1), the external monitor display is OK, but the internal monitor is so small that it is unreadable (to the extend that it was actually hard to figure out how to revert back to so I moved the window to the external monitor). This is a bug. There should be a setting per monitor or the default should follow the System Preferences setting for all monitors.

Please fix this quickly!

Thank you, Alain Damlamian p.s.: I tried to upload two pdf images but they were refused (why only accept jpg ?)

Hi Folks,

I had a fairly sophisticated set of Search Folders set up on custom tags - I guess, long story short, there were a lot, they were complicated to set up, and now they're gone.

I changed IMAP server on the account and on restarting T'bird as requested - they'd gone.

I went for a backup to investigate what had changed - and, discovered all the Search Folders saved as: `[profile] > Mail > smart mailboxes > tags.sbd > [search folder name].msf` Also, there are corresponding directories under `tags.sbd`.

So, my question, why aren't they working and what do I need to do to make them work again? I did a comparison between backup version from before the IMAP server change and there does appear to be some minor changes to the contents of the `[Search Folder name].msf` files.

Also, why does the directory containing my mail messages: `[profile] > ImapMail > mail.gandi.net-maildir` Retain the name of the previous IMAP server and not the new one - and, I guess it's more aesthetic than anything, but perhaps it's connected to the disappearing Search Folders. Anyway, can the directory name be changed?

Thanks

Why is the VIEW menu missing the ability to turn off threads? Hate threads, always have, stupid idea. Sorry, but no. Where can I completely disable threads? I upgraded to 115 beta and all my accounts now have 'threads'... FML.

The default font in Firefox Android is Roboto, and I want to change the default font to the system default font or a font I downloaded locally. I can't find any settings in Firefox Android regarding font settings. about:config doesn't seem to work on Android. How do I change the default font in Firefox Android, like in Firefox Windows?

I want to use the search field for search and the adressbar to enter adresses. Unfortunately it doesn't let me enter adresses, they all get routed to a search provide (google) and I can't acees my router

How can I dsable the search in the adressbar?

Setting browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar (are you kidding me?) to flase does not help

The Firefox "New tab" page shows quick-navigation buttons. At the top right of each button, the 3-dot menu has an Edit option. On the edit dialog is a link "Use a custom image", which then prompts you for a image URL.

I've tried pointing this to images in my Google Photos (a 1024x1024 .JPG), using an open-shareable link, but it doesn't work.

a) What format does the icon image have to be in? b) Are there any limitations on the URL? c) Is there a way to use a locally stored icon image?

Any guidance would be most welcome! Thanks :)

Dear support,

I installed recently Thunderbird 115.5.0 (64-bit) on my laptop running Debian 12.

I have a problem with the font size settings in the message view.

By default, the font size is very small. I can increase it by tuning in the top Menu. Tuning the Font size to 26 pt I get a readible text, see Picture 1. When I move to the next message, the font size becomes small again. Picture 2 shows when I moved and came back to the same message. The menu is shown, and the Font Size appears to be 26 pt in both screen shots.

I have set layout.css.devPixelsPerPx to -1

I have a userChrome.css, but it does not fix the font size in the message view. I wish I could know how to do that!

Thank you in advance for your help! Eric CM

Win 10 Pro, Thunderbird 115.5.0, Mail Merge 10.3.0

smtp.comcast.net, Port 465, Normal password, SSL/TLS

Have been using Mail Merge for several years. Comcast e-mail send quota is 1000 messages/day. Mail Merge had been working well with occasional batches of 900+ messages.

Since updating to Thunderbird 115, Thunderbird stops sending e-mails after approximately 11 e-mails. Messages 5-9 kb each, no attachments. Screen shot of error message attached.

Thunderbird will resume sending if I exit Thunderbird, wait for cache to empty, restart Thunderbird WITHOUT the "ask to send unsent e-mails" activated, then use the "Send Unsent E-mails" menu item.

Do you have any idea what may be happening?

The 'Message Header' is the area above where the message content of an opened email is displayed. It typically contains a set of buttons - Reply, Forward, Archive, Junk, Delete and More It shows From, To, Subject and Date It may show other information depending upon settings and type of email.

Do you find the spacing between eg: the 'From' line and the 'TO' line is too much? Do you want to reduce this gap? If yes, then the following information may solve your problem.

For some reason Thunderbird 115 Supernova has lost the ability to open attached files. The menu that comes up when I ask to open attached files no longer has the appropriate application available, see attached screenshots, how do I fix this?

I am using Ubuntu 22.04 with a Plasma desktop.

I've just now noticed the Threading automatic default grouping/marking of messages, and it is appalling. Thunderbird/Mozilla either needs to eliminate this (with appropriate warning notices, perhaps) or at least give us the ability to NOT link various messages. It's not only vastly annoying, it can cause severe real-world problems if anyone not in the CC or BCC fields is receiving these messages that were not intended for them.

I suppose for now, the only way to NOT link things that were never meant to be would be to change the Subject when discussing important topics.

Either that, or get a whole new mail service, which I'd prefer not to have to do.