All Products Community Forum

Hi I've attempted to disabled the entire new block of 'Stories' but they continue to show up cluttering my screen. Why isn't 'disable' working? How can i get rid of everything except the search window and my single line of helpful links? Gary

I have various sites that won't accept site login credentials but work on other browsers and Firefox is running very slow. If I completely shut down and restart my computer, the logins will work for a few minutes but then stop working again. I've completely uninstalled Firefox several times, deleted my profile and created a new profile. Ran Firefox in troubleshooting mode with extensions turned off. None of these have had any effect. I recently saw a post that this might be a Firefox issue with version 154.00. I'm currently running version 154.01. Is this actually a Firefox issue or do I need to continue to look further into my computer and router for the problem?

Good afternoon

recently i tried just realise my firefox can't played HEVC streaming video like twitch etc. (1st pictures)

i check on other browser such as Chrome, Edge, etc. it's played normal i check on google all about config

like media.wmf.hevc.enabled , media.hevc.enabled , dom.media.webcodecs.h265.enabled all set to true. checking on about:support i found it's not supported (2nd screenshot)

i check on Powershell are like this :

C:\WINDOWS\system32> Get-AppxPackage | Where-Object {$_.Name -like "*HEVC*"}

Name  : Microsoft.HEVCVideoExtension Publisher  : CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US Architecture  : X64 ResourceId  : Version  : 2.5.33.0 PackageFullName  : Microsoft.HEVCVideoExtension_2.5.33.0_x64__8wekyb3d8bbwe InstallLocation  : C:\Program Files\WindowsApps\Microsoft.HEVCVideoExtension_2.5.33.0_x64__8wekyb3d8bbwe IsFramework  : False PackageFamilyName : Microsoft.HEVCVideoExtension_8wekyb3d8bbwe PublisherId  : 8wekyb3d8bbwe IsResourcePackage : False IsBundle  : False IsDevelopmentMode : False NonRemovable  : False IsPartiallyStaged : False SignatureKind  : Store Status  : Ok Capabilities  : inProcessMediaExtension,

                   uniqueAppPackageCapability

in summary it's installed and running.

i will be happy if you can guide me on how to enable it. because tbh Firefox are my daily drive

thanks before

115.40.0esr on Mac OS High Sierra v. 10.13.6

When attempting to enter log in information automatically, the expected notification appears and is confirmed, but the "Logins & Passwords" repository remains empty.

When attempting to enter log in info manually, from the "Logins & Passwords"page, the error message "an error occurred while trying to save this password" pops up after filling the fields under "Create New Login" and hitting the "Save" button.

I know I'm working on borrowed time with this setup, but I'd like to squeeze as much life as I can out of this old Mac, and having a functioning password manager is high priority.

My font on some sites is being forced to this horrible condensed font and it's seemingly nothing to do with my font settings in browser. Thing is, I VAGUELY remember changing a setting SOMEWHERE to actually do this, but it's not the main font setting in accessibility. Furthermore this issue has only started happening in the last day or two and my vague memory of setting my font somewhere was years ago.

Is there any other setting in Firefox that affects default font for certain sites?

[Images attached from terraria.wiki.gg in a normal tab (with bad font) and private browsing tab (with the font it SHOULD have) for comparison]

I have saved login information for several websites, but I only want to remove the saved username and password for one specific website.https://mydollartreecompass.com/I do not want to delete passwords saved for other sites.

Is there a way to remove login information for just one website while keeping all my other saved passwords and settings?

Most up to date firefox version, on new page i try to customise using the customise pencil icon, i try to change image to jpg files image or firefox own wallpapers and it won't work; themes of top bar are working. Not tried changing with theme (i.e. wallpaper theme), but presume that may work, also i tried undoing the themes and contrast stuff as mentioned online, but still not working and I also tried restarting firefox, but still same issue.

From time to time, sometimes after Firefox updates, I get unintelligible characters on tabs, search bar on Firefox. It gets more frustrating because the issue extends to the Settings menu, so applying the fixes I see on the web is definitely not easy.

I am on macOS, a newer chip and below is what I tried.

Restarting Firefox Checking the library for duplicate font installations. Disabling the extensions Starting Firefox on troubleshoot mode Uninstalling/reinstalling Firefox Uncheck Use recommended performance settings (blindfolded by using the search panel under Firefox Settings) Uncheck Use hardware acceleration when available (blindfolded by using the search panel under Firefox Settings)

Aloha. I'm helping a friend with setting up a new Windows 11 PC, and cannot get Thunderbird to connect to Spectrum's servers. I spent an hour on the phone with Spectrum support and they just gave up and said it must be an issue with Thunderbird. Here are the details:

- Brand new Dell 24 All-in-One EC24250 - Windows 11 25H2 plus all additional fixes. - All Dell drivers updated. - Thunderbird V155.0 64-bit

If I click on 'Get Messages' after a while I get: "Connection to server mail.twc.com timed out". I've gone into the config editor and changed mailnews.tcptimeout from 100 to 500 and still get the error.

In the Account Settings | Server Settings | Test server connection I get: An error occurred connecting to mail.twc.com:993.

I've tried this with both setting up a brand new account in Thunderbird, and also via copying the 'Thunderbird' folder from %appdata%\roaming from her old machine.

Email configuration (from Spectrum).

IMAP Settings Server name: mail.twc.com Port: 993 user name: abcd@hawaii.rr.com Connection Security: SSL/TLS Authentication method: Normal password

SMTP settings Server Name: mail.twc.com Port 587 Connection Security: STARTTLS Authentication method: Normal password

Can anyone help me troubleshoot this scenario?

Mahalo, Harry Z

Thunderbird 153.1.1esr (aarch64) iMac macos Ventura 13.7.8

Hello,

When I start a new message, it's always shown 'Copy message to'. This has suddenly disappeared. (It puts copies into 'Sent'). I have 3 accounts set up; this seems to happen with all of them. I've probably clicked om something unusual, without noticing it. How can I get 'Copy message to' back again, please? Any suggestions? (I've tried clicking on things in Account Settings, without success.)

I see I've had a message from Mozilla saying 'Use 618307 to sign in'. I've been able to sign in and create thus message anyway. Is that normal, please?

Thanks for your help -- it's needed and appreciated.

All good wishes,

Roger Fern.

Roger Fern, Newcastle upon Tyne (England).

I downloaded the version on the site but I can't get it to accept my password all I get each time is this at the top of the box

Component returned failure code: 0x804b000a (NS_ERROR_MALFORMED_URI) [nsIIOService.newURI]

Just how am I supposed to understand what that means. I would be grateful for any help you can give I've been using Thunderbird for over 25 years without any problems, I had to reinstall Windows and now I've got this problem.

Hello,

1. sync
2. widgets

Unfortunately, not all settings are synchronised when I sync my settings through my connected Firefox/Mozilla account.

For example, the following `about:config` preference is not saved:

`browser.newtabpage.activity-stream.widgets.system.enabled = true`

In addition, several settings from the regular Settings menu are not synchronised either, including:

- Start page settings - The custom ordering of search engines under **Search** - The option to NOT save payment methods & addresses - The option to NOT automatically trust installed certificates - secure DNS over HTTPS (DoH) activated with provider & fallback behaviour set

This is frustrating because I have to go through all the settings again after syncing. In some cases, the behaviour also seems inconsistent—for example, the checkbox for automatically trusting installed certificates does not always retain its selected state (sometimes it is unchecked[desired] and on other occasions it is checked).

Could you please investigate whether these settings are intended to be synchronised and, if so, why they are not being saved?

A reliable sync feature should reproduce the desired configuration consistently, including all stable settings—or, at a minimum, clearly document which settings are excluded from synchronisation.

Best wishes, RaphiQ

Hello,

I have been unable to update Firefox past 132.0.2; every time I download an update and install/restart, all tabs automatically crash upon loading regardless of the website. I can load local pages like settings or about:config, but anything that actually uses the internet goes straight to crashing (including sites as simple as google.com). I have tried restarting in Troubleshooting mode to no avail. There are no crash reports when I pull up about:crashes, so unable to post IDs here.

It is not an internet access problem (I am [unfortunately] filling out this form from Edge), and with reversion to 132.0.2 everything moves along hunky-dory. I am also able to use the newest version of Firefox on all of my work devices, so it appears to be something in particular with my person PC. Problem occurred with both Windows 10 and Windows 11.

Any help would be much appreciated- I didn't mind an older version of Firefox that worked, but there have been some MFA logons that refuse to go load in v132 so it's becoming something I'm less able to ignore now. TIA

I AM RUNNING WINDOWS 10 ON THIS COMPUTER AND I FIND YOUR UP DATES EITHER STOP FIREFOX FROM WORKING OR LOADING PAGES AND I AM TIRED OF THIS...

FIX YOUR BROWSER SO I CAN USE IT OF I WILL FIND ONE THAT WORKS. I AM SITTING HERE WATCHING WHAT USED TO BE AOL'S OLD LOGO MOTION...

''''PLEASE FIX IT OR LET ME KNOW OF A BROWSER THAT WORKS OR I WILL FIND IT MYSELF''''.

I am trying to migrate from Microsoft Outlook 2021 to Mozilla Thunderbird. I have successfully imported the email from a number of different email accounts. I would now like to import the archived emails held in a number of PST files. The import tool would seem to be what is required, but it does not seem to allow me to select the PST files that I wish to import. I am concerned that it will try to import all email messages from my Outlook 2021. Is there a way of restricting it to just individual PST files?