Change re email address

Hi - can anyone help a pretty stupid old lady who is completely out of my depth! The email address I have been using for Thunderbird is actually my husbands, and I now w… (read more)

Hi - can anyone help a pretty stupid old lady who is completely out of my depth! The email address I have been using for Thunderbird is actually my husbands, and I now want to have my own account/address. Everything is the same except for the first name on the email 'programme'. How can I change the address mail goes to from Roy@...... to Sheila@...... This is probably something quite simple, but for me its like moving a mountain! I would really appreciate anyone's advice re this. Thankyou very much indeed.

Asked by Sheila sayers 19 hours ago

Last reply by mozilla664 1 minute ago

Devices connected to my account

Is there a way I can edit the names of my devices listed when i share a page ? because sometimes I can barely read what the device is because it has useless data bef… (read more)

Is there a way I can edit the names of my devices listed when i share a page ? because sometimes I can barely read what the device is because it has useless data before the actual name of the computer or device Im trying to share to, especially on a cell phone making it harder to read, on a PC, tablet or laptop it depends on where, on the page you click (( like my name, your company name, just irrelevant data )) which leads me to having to share to every device, cause i cant tell them apart  :( Wish I could edit the name from my PC but as you can see in the pic there's no option :( Any Idea's ??

Asked by Neco 2 hours ago

Last reply by markwarner22 14 minutes ago

Does google map still work for you in version 133 ? If not how did you fix it ?

Google maps does not work even tho both the browser and gmaps site have location access and location is turned on . The problem is with firefox for android (stable versio… (read more)

Google maps does not work even tho both the browser and gmaps site have location access and location is turned on . The problem is with firefox for android (stable version 133) . It has been like this for sometime i thought I'd just wait for it to fix itself but that's obviously not happening . Infinite loading or location not detected error . Have tried running with all protections and extension off . Do any of you have this issue ? Is there a way to fix it ? is the issue already acknowledged and worked on ?

Asked by sync acc 2 days ago

Last reply by Paul 2 hours ago

Bring Back Support For FireFox Lite!! (2ndly make it available for Bangladesh Region on Playstore)

Dear Mozilla, Here are still some people (including me) who are using Low-end devices with poor specifications in our country like (Bangladesh) So, please Bring back supp… (read more)

Dear Mozilla, Here are still some people (including me) who are using Low-end devices with poor specifications in our country like (Bangladesh) So, please Bring back support for Firefox lite! and at least make it available in play store of our region! We Need it! Please! Every time my family member or anyone who uses low end device, Firefox actual app lags in there, while old lite version worked perfectly before! so please bring back support and give us a favor!

Asked by goriberdevelopers 4 hours ago

Last reply by James 3 hours ago

Facebook Container Icon Alert Constantly on

Hi ~ The Facebook Container icon is perpetually showing the exclamation point icon no matter if I click out of it or what. I may have tweaked something a couple o… (read more)

Hi ~ The Facebook Container icon is perpetually showing the exclamation point icon no matter if I click out of it or what. I may have tweaked something a couple of weeks ago because that's when it began. I tried uninstalling Facebook Container, then re-installing it, and that only stopped it for a couple of days. To no avail. I just now went into Settings and I don't grok all of that. I can't get rid of it. Can you assist me with this?

Asked by fenfendel 9 hours ago

Last reply by markwarner22 4 hours ago

Bug: Frequent failure of moving bookmarks around within bookmarks menu

Been using Firefox since the 90s and been on Mac since 2000s. This problem has been happening for about a year, throughout three macbooks (my old one, a temp one, and my … (read more)

Been using Firefox since the 90s and been on Mac since 2000s. This problem has been happening for about a year, throughout three macbooks (my old one, a temp one, and my new one) and multiple Firefox updates. I'm always updated and always clear cookies daily.

The failure to move bookmarks I can overcome by rebooting Firefox with a Forced Quit. If I only have to do this every few weeks, then no biggy reinserting all my passwords for all the different sites I use (and no, I don't want to use password managers, I don't trust them)

Today it happened within hours of Force Quitting Firefox, this is too much!!!

The only reason I didn't report this problem earlier is I simply expected an eventual newer version of Firefox to fix this bug.

Firefox 133.0

Normal behaviour: click-drag bookmark within bookmark menu pull-down to position where I want bookmark Failure behaviour: click-drag fails to move bookmark, until I reboot Firefox, then it works again

Asked by TNT666 1 day ago

Last reply by TechHorse 5 hours ago

prevent autoplay videos on yahoo

I have every about:config and settings option set to recommended to prevent autoplay videos. NONE work with yahoo. The vids will drop to the lower right hand corner but e… (read more)

I have every about:config and settings option set to recommended to prevent autoplay videos. NONE work with yahoo. The vids will drop to the lower right hand corner but even if I click on the close window X they still pop open again. And again. And again. Is there a solution to this arrogant, self-centered behaviour by yahoo?

Asked by RealGomer 4 days ago

Last reply by Agent virtuel 5 hours ago

win10 64bit thunderbird goes to email account even if you click CANCEL on the password

hi. i am on win10 64bit. i set password manager. i then file> exit> and click thunderbird. it asks for password, but if you click cancel it still bring thunderbird … (read more)

hi. i am on win10 64bit. i set password manager. i then file> exit> and click thunderbird. it asks for password, but if you click cancel it still bring thunderbird up with emails live!!!!

how do you get thunderbird to just ask for user and password and not go to emails even if you click cancel!

Asked by k6jcw 9 hours ago

Last reply by Matt 5 hours ago

Firefox is installing components needed to play the audio or video on this page. Please try again later.

Earlier today I was trying to watch Prime video and I kept getting an error saying that Firefox wasn't updated (which it was). I looked up some solutions, one of which su… (read more)

Earlier today I was trying to watch Prime video and I kept getting an error saying that Firefox wasn't updated (which it was). I looked up some solutions, one of which suggested turning the DRM setting off and then back on. That was a mistake, because after that, any time I opened Prime or netflix, the error I got was "Firefox is installing components needed to play the audio or video on this page. Please try again later. "

Then, I looked that up and found out that my Widevine was just not installing. So, I found an alternative way to manually install it, which shows that it is installed in the Add-ons Manager, but I keep getting that error and nothing works. Prior to this my Netflix was still fine and working.

I've tried a few other things including closing firefox, refreshing firefox from the troubleshoot settings, and restarting my computer.

I am out of ideas, and I wanted to see if anyone can help me before I have to jump ship to another browser.

Asked by Heleo 17 hours ago

Last reply by markwarner22 6 hours ago

black pages in pdf files

i'm on windows. Suddenly, PDF files that I open have black pages. I checked that the default setting is to open pdf files in Firefox, as always. refreshing doesnt work. A… (read more)

i'm on windows. Suddenly, PDF files that I open have black pages. I checked that the default setting is to open pdf files in Firefox, as always. refreshing doesnt work. Any ideas what is wrong?

Asked by M F 1 day ago

Last reply by jonzn4SUSE 8 hours ago

disabling "Firefox suggests" URLs - Android

How can I remove "Firefox suggests" URLs from the address/search bar on Android? I found the help article "Firefox Suggest for Mobile" (last updated 4/22/24) but when I f… (read more)

How can I remove "Firefox suggests" URLs from the address/search bar on Android? I found the help article "Firefox Suggest for Mobile" (last updated 4/22/24) but when I follow its directions, I only see the first 3 toggleable options. "Suggestions from Firefox" and "Suggestions from sponsors" don't appear at all. The suggested URLs are frequently sites I have never been to and never want to go to, and their appearance is extremely irritating. Attached is a screenshot of the settings page as it appears to me, with only 3 options.

Asked by inkedphoenix 1 month ago

Last reply by Karen Guy 8 hours ago

How do I remove "threads" and "grouping of conversations/emails"? I prefer the traditional simple viewing of emails without threads and/or grouping of conversations.

Pls kindly guide me on how to view my emails in the traditional view without "threads" and conversations/emails are shown according to date of receipt instead of "threads… (read more)

Pls kindly guide me on how to view my emails in the traditional view without "threads" and conversations/emails are shown according to date of receipt instead of "threads" or "grouping of conversations". Many thanks.

Asked by Alex Wan 12 hours ago

Last reply by markwarner22 10 hours ago