When I installed a newer version of Thunderbird I lost all my email Addresses

I updated t the latest version of Thunderbird but since then none of my email addresses were changed with the update. Tried all the advice on line but still can't retriev… (read more)

I updated t the latest version of Thunderbird but since then none of my email addresses were changed with the update. Tried all the advice on line but still can't retrieve my saved email addresses from the inbox and sent box

Open 11

Keep getting logged out

On Windows 11 - I keep getting logged out of Firefox after I close down. Then, when I enter my password to log in I get two emails with the same code and then two log in … (read more)

On Windows 11 - I keep getting logged out of Firefox after I close down. Then, when I enter my password to log in I get two emails with the same code and then two log in screens and duplicate emails to confirm login. I can only see one profile set up. I have not got automatic removal of history etc set. This does not happen on my Android devices. Any advice please as is getting more than frustrating!

Open 3

I have a popup box asking for a password that I don't, and never had, before it inginates firefox and I have found no way to remove it.

A popup box appears on screen when I try to turn on Firefox browser. I have never had to use a password before this box appeared. Funny thing is that when I click cancel … (read more)

A popup box appears on screen when I try to turn on Firefox browser. I have never had to use a password before this box appeared. Funny thing is that when I click cancel the box disappears and Firefox comes to life. After searching I have found no way to remove this box and it is unnecessary. Would appreciate directions as how to remove this box.

Open 1

Why have sent mails not been appearing under "Sent" for the past few weeks?

For a few weeks now, sent emails have not been appearing in the "Sent" folder. The recipient receives the email, but I have no confirmation in "Sent" that it was actually… (read more)

For a few weeks now, sent emails have not been appearing in the "Sent" folder. The recipient receives the email, but I have no confirmation in "Sent" that it was actually sent. It was never a problem.

Open 1

update

hi, why Firefox keep asking for update every 2 or 4 days. can i know what is the problem, thank you.

Open 4

news max .com not loading

after the new version of firefox update my home page which i have always had Newsmax.com does not load says problem loading page i have tried several times and it … (read more)

after the new version of firefox update my home page which i have always had Newsmax.com does not load says problem loading page i have tried several times and it will not load. it works in Google chrome so why not in Firefox

Open 26

Problem med Ffirefox på snapdragon

jag har använt firefox sedan det ersatte mozilla, med min nya dator med snapdragon processor vägrar den att koppla upp till en del hemsidor jag har version 154.0b10 (aarc… (read more)

jag har använt firefox sedan det ersatte mozilla, med min nya dator med snapdragon processor vägrar den att koppla upp till en del hemsidor jag har version 154.0b10 (aarch64) och har använt denna dator i 9 månader, men väntar fortfarande på en uppgradering

Open 5

My bookmarks have disappeared from my firefox and I can't resave

Yesterday morning when I pulled up my firefox browser all my bookmarks had disappeared from the bar, from the list and from my home page. I have tried to re-add the bookm… (read more)

Yesterday morning when I pulled up my firefox browser all my bookmarks had disappeared from the bar, from the list and from my home page. I have tried to re-add the bookmarks and it will not save them. Please help!

Open 1 1

Changes by my ISP forced me to change my Thunderbird servers settings, after which I restored my email backup to the new account without issue but all the messages disappeared after I went online to get new mail.

My ISP changed us to another mail provider. So I created a new version of my existing email with different server settings, then restored my email backup. I did this al… (read more)

My ISP changed us to another mail provider. So I created a new version of my existing email with different server settings, then restored my email backup. I did this all offline and it was successful. All my emails and folders were there.

Next, I went online to download new email, after which all of the messages and folders from the backup were removed (overwritten). I've tried repeating the process by removing the new account and reinstalling it, but I can't get my old emails and folders back. This is a significant problem because I have over a decade of financial and legal emails in the backup. I have tried a number of the solutions posted in the Community but have not been successful in getting my emails back. I'm using Windows 10 and Thunderbird 115.10.1.

Any insights are most appreciated.

Open 6 1

How to register a new computer on my account, remove the old computer and keep the same account

I recently bought a new computer and I need to know how to register this computer to my Firefox account,. and also remove my old computer from my account and keeping the… (read more)

I recently bought a new computer and I need to know how to register this computer to my Firefox account,. and also remove my old computer from my account and keeping the same account number.

Open 1

Cannot send or receive email in thunderbird

Cannot send or receive email all of sudden in Thunderbird. When I the click the messages icon, nothing happens, and I get "Could not connect to server mail.twc.com; the c… (read more)

Cannot send or receive email all of sudden in Thunderbird. When I the click the messages icon, nothing happens, and I get "Could not connect to server mail.twc.com; the connection was refused". When trying to send a m,message I get "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.twc.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again." No settings were changed and everything was fine when I put the computer to sleep. This happens on both a Win 7 and 11 machine Email is a Time Warner (now Spectrum) Road Runner account (twc.com). Spent an hour with Spectrum, and they say this is a third party (Thunderbird) issue. A friend has the same setup, and is having the same problems that started at the same time. Win 11 version 150.02 Win 7 115.18.0 (latest available for win 7)

Appreciate any help....
Open 6 90