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  • Solved

Is there a way to clear all of the Reading List on Firefox for iOS?

Is there a way to clear all of the [List] Reading List on Firefox for iOS other than one half-swipe at a time? I've tried to enable the Reading List sidebar on the deskt… (read more)

Is there a way to clear all of the [List] Reading List on Firefox for iOS other than one half-swipe at a time?

I've tried to enable the Reading List sidebar on the desktop version via about:config, but I can't seem to find the sidebar.

Asked by Erik 1 week ago

Answered by Kiki 2 days ago

  • Solved

Don't see sent link or tab on iOS device after send from Firefox desktop

I tried send link to device to device for the first time today from my Firefox for desktop to my iPad. Both devices are synced to the same Firefox account and currently … (read more)

I tried send link to device to device for the first time today from my Firefox for desktop to my iPad. Both devices are synced to the same Firefox account and currently signed in. I get a "Sent" pop-up notification after I do the Send on the desktop web browser, but there is no notification of any kind on the iPad.

My searches for this on the web, and on this site, show me only the 'how to send' steps, and I see nothing that is 'where to look for received links'. What should I expect to see on the iOS device when I do this send?

FF for Mac 140.0b4 (beta channel, autoupdates) Mac OS 15.5 Sequoia iOS 18.5 FF for iOS 139.0

Asked by Foxfree99 1 week ago

Answered by Kiki 2 days ago

  • Solved

Duck Duck Go Search Box Broken

Updated to iOS 139.1 (56119) on my iPhone running 18.5. After updating and trying to search on Duck Duck Go, after getting to a results page, if I try open the search box… (read more)

Updated to iOS 139.1 (56119) on my iPhone running 18.5. After updating and trying to search on Duck Duck Go, after getting to a results page, if I try open the search box to alter my search the keyboard on my phone opens for a fraction of a second then closes right away.

Asked by amrcme 5 days ago

Answered by amrcme 5 days ago

  • Locked

Security Breach and Continuous Issues on iOS Device

Dear Firefox Support Team, I hope this message finds you well. My name is Mohammad Kamal Borojerde, and I’m experiencing serious ongoing security issues while using Fir… (read more)

Dear Firefox Support Team,

I hope this message finds you well.

My name is Mohammad Kamal Borojerde, and I’m experiencing serious ongoing security issues while using Firefox on my iPhone 13 Pro Max. I am a delivery driver working for Deliveroo, and my device is being targeted through remote hacking methods. I suspect that some malicious actors are using apps I’m not aware of to interfere with my internet, GPS location, and even stop delivery tasks that the company sends to my phone. This has significantly affected both my work and personal life.

Despite installing multiple security applications including McAfee (Reference No: 03203372) and Bitdefender (Reference No: 1010231778), my browsing remains unsecure, and settings keep getting changed or disabled without my consent. I believe attackers are also bypassing or disabling Firefox protections on my phone.

I kindly request Firefox’s security team to investigate this matter seriously. If possible, please help me: 1. Lock down or secure my Firefox browser fully. 2. Review any unusual activity linked to my device/browser. 3. Suggest any specific configuration settings that can protect me against remote access or phishing.

Here are my associated emails: Mod's note: PII removed

          • @gmail.com
          • @icloud.com

Thank you for your attention and assistance in this urgent matter.

Sincerely, Mohammad Kamal Borojerde

Asked by Mohammad k 2 weeks ago

Last reply by Kiki 1 week ago

  • Locked

Delete my Firefox account

I’m not I phone Klein and my Apple I phone send me a email saying I have 4 Fire versus no viruseswell anyhow it takes me to Firefox page and I’m almost think Firefox is… (read more)

I’m not I phone Klein and my Apple I phone send me a email saying I have 4 Fire versus no viruseswell anyhow it takes me to Firefox page and I’m almost think Firefox is the problem so that’s why I need to get rid of Firefox but it’s not closing and I follow the instructions all the way through and I don’t know what else to do stuck Patricia snook [email address]

Asked by SuMo Bot 2 weeks ago

Last reply by Paul 2 weeks ago

  • Locked

Annoying notifications/questions

STOP [redacted] ASKING ME IF I WANT TO MOVE TO SOME APP OR CONTINUE IN THE BROWSER I AM IN THE BROWSER I HAVE CHOSEN TO BE THERE I SHOULDNT HAVE CONFIRM THAT WITH YOU EVE… (read more)

STOP [redacted] ASKING ME IF I WANT TO MOVE TO SOME APP OR CONTINUE IN THE BROWSER I AM IN THE BROWSER I HAVE CHOSEN TO BE THERE I SHOULDNT HAVE CONFIRM THAT WITH YOU EVERY 5[redacted] SECONDS


WHILE WE'RE AT IT, STOP [redacted] ASKING ME IF ILL ALLOW PASTING, I JUST [redacted] TAPPED "PASTE" THAT IS WHAT I MEANT TO DO LESS CONFIRMING NONSENSE LESS WASTE OF MY [redacted] TIME

Asked by Yasi 2 weeks ago

Last reply by Paul 2 weeks ago

  • Locked

Delete my account for Firefox

I just want to delete my account they were supposed to do this a couple months ago for me I went online and told him the same thing that I have a virus and I need the fir… (read more)

I just want to delete my account they were supposed to do this a couple months ago for me I went online and told him the same thing that I have a virus and I need the fire fox off because Apple iPhone which is my Apple Apple iPhone said I have four viruses and need to take them off and went to your site fire fox say so here I am again and I really need this to go away or stop delete my account please

Asked by SuMo Bot 2 weeks ago

Last reply by Paul 2 weeks ago

  • Solved

Firefox deactivates and data not saved – Possible phishing or security risk”

Dear Mozilla Support, I am experiencing a serious issue with Firefox on my iPhone. The app activates normally, but after a few hours it becomes inactive on its own, and … (read more)

Dear Mozilla Support,

I am experiencing a serious issue with Firefox on my iPhone. The app activates normally, but after a few hours it becomes inactive on its own, and my browsing data is no longer saved. I believe this may be related to a security or phishing issue.

My cybersecurity services (including McAfee and Bitdefender) have notified me of potential phishing attempts, data access risks, and suspicious browser activity. I have reported these issues to my security providers, and they have opened case IDs to investigate further:

- McAfee Case ID: 03203372 - Bitdefender Reference: 1010231778

Due to these ongoing issues, I would like your team to check whether there’s any unauthorized activity linked to my Firefox account or app. I rely on Firefox daily and need this issue resolved as soon as possible for safe browsing.

If possible, I would also like to request that my Firefox browsing profile be locked or protected against unauthorized tampering, auto-deactivation, or interference by malicious software or attackers.

Please let me know what steps I should take, or if you need any further information from me.

Sincerely, Mod's note: PII removed

Asked by Mohammad k 2 weeks ago

Answered by Mohammad k 2 weeks ago