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  • Solved

Thunderbird only works in troubleshooting mode

I have a problem with Thunderbird (TB) installed on a Windows 10 PC. I think the problem may started with release 102.5.1, but I cannot be sure. I removed and reinstall… (read more)

I have a problem with Thunderbird (TB) installed on a Windows 10 PC. I think the problem may started with release 102.5.1, but I cannot be sure. I removed and reinstalled TB but the problem continues and is as follows.

I seem to be able to run TB only in Troubleshooting Mode.

If I close TB and wish to reopen it by clicking on the TB icon on the task bar, all I get is an expanded task bar item comprising the icon, the number of unread emails and the name of the TB folder that was last in use. The same happens if I search for the TB app and open it from there.

I found that if I right click the TB icon in the task bar, a contextual menu appears. Selecting the TB option has the same effect as above, but selecting the “Write new message” option opens a new window with (what I believe to be) the normal screen layout for composing a new email message which I can then send as usual.

If, instead of composing a new message, I navigate to the Help menu and select “Troubleshoot mode” and accept the options to “Restart” and then “Continue in Troubleshoot mode”, I find that I can use TB petty much as normal with all my folders and emails available.

If at anytime I choose to go to Help and Turn off troubleshoot mode, the original problem recurs.

Likewise, the original problem recurs if I close and restart TB.

How can I get TB to open immediately into the normal mode?

BTW, I do not use the calendar, but email addresses are suggested so presumably some form of address book is in use.

Asked by Rufus 1 day ago

Answered by sfhowes 1 day ago

  • Solved

Can't create second account that uses the same incoming and outgoing server

I can't create a second email account that uses the same incoming and outgoing server. When I click Done it just says "Incoming server already exists." Why is Thunderbird… (read more)

I can't create a second email account that uses the same incoming and outgoing server. When I click Done it just says "Incoming server already exists."

Why is Thunderbird not allowing me to add another email address? I don't get it.

For example, email1@vicastrology.net and email2@vicastrology.net - I've added email1@vicastrology.net but it refuses to add email2@vicastrology.net!

Thanks, in advance.

Asked by keelyw 1 month ago

Answered by keelyw 19 hours ago

  • Solved

Restore Thunderbird

My Thunderbird crashed twice within a few days - I have no idea what caused it. The crash meant that TB disappeared completely. I was devastated. I was VERY lucky that at… (read more)

My Thunderbird crashed twice within a few days - I have no idea what caused it. The crash meant that TB disappeared completely. I was devastated.

I was VERY lucky that at the 1st time I had backed up only a few days before. By extracting the data contained in user\roaming\Thunderbird and copying it back I managed to retrieve my received emails and all the Local Folders. What was missing are all the sent emails.

The same happened with the 2nd restoration: the received emails are there but not the sent ones. Question: where can I find the sent emails so I can restore them as well?

Joe

Asked by j.wiegand 4 days ago

Answered by j.wiegand 1 day ago

  • Solved

Firefox not displaying images uploaded to WordPress

I logged into my website using Firefox, 3 days ago and blamed the server for not allowing the images to appear in the Media Library properly. It took several attempts bef… (read more)

I logged into my website using Firefox, 3 days ago and blamed the server for not allowing the images to appear in the Media Library properly. It took several attempts before the images would appear properly.

Today, when trying to upload a tiny 43KB image, the same issue happened, and again I blamed the hosting server.

However, I have tried uploading the same image to 5 different websites, using Firefox and the SAME thing happens. This time, it doesn't matter how many times I upload and delete the same image. It simply refuses to be displayed.

Back to the site I want the image uploaded in, and I used the Opera browser... POOF! Image uploads FINE and displays PERFECTLY in Opera, as well as AFTER logging out. Checking with the Brave browser, yes, it too sees the image... but when I try viewing the page in Firefox, the browser REFUSES to load the image.

I've tried 2 different computers using 2 different IP addresses, and an Android device, using Firefox and NOPE, the image REFUSES to load.

What is going on... am I the ONLY one experiencing this issue?

I've cleared cookies, I've rebooted my working computer... I've exhausted EVERY attempt at my end in trying to figure this out.

Can ANYONE shed some light on this issue please? I have many visitors to all of my sites that use Firefox, so this HAS to be resolved a.s.a.p.

Thank you in advance, Trish

Asked by Trish 1 day ago

Answered by Trish 1 day ago

  • Solved

Can I edit a received email?

Can I edit a received email? In some cases after received an email it is useful to add some notes or other comment. I have found there was a plugin for this, but it was n… (read more)

Can I edit a received email? In some cases after received an email it is useful to add some notes or other comment. I have found there was a plugin for this, but it was not updated. I have tried to export to emb file and add the comment externally from TB but I could not find the way to import again into TB. I used this feature in the past on Outlook, and in my opinion it is a convenience feature. Is there any plan to include it in future TB versions?

Asked by edu3382736 2 days ago

Answered by sfhowes 2 days ago

  • Solved

GMAIL SMTP stopped working - Won't send at all.

WIN7 Starlink Internet Latest version of Thunderbird Thunderbird stopped being able to send all of a sudden through gmail. I can receive messages fine. I keep getting an… (read more)

WIN7 Starlink Internet Latest version of Thunderbird


Thunderbird stopped being able to send all of a sudden through gmail. I can receive messages fine. I keep getting an error about timing out on SMTP server. All server settings are correct per gmail's outgoing server page. It was working for a few minutes last night after hours of messing around with this issue then stopped again. I've installed another client and it worked for about an hour then stopped being able to send as well.

Things I've done: Delete profile (kept messages) - setup email again Uninstalled and reinstalled TB Completely disabled antivirus Increased time out in TB settings

Settings: smtp.gmail.com port 587 (tried 465 as well) Connection security: SSL/TLS Authentication: OAuth2

Driving me nuts because this is for my business and have to send emails through the gmail webpage.

Thanks for any direction!

Asked by nsfdcinc 3 days ago

Answered by sfhowes 3 days ago

  • Solved

Saving emails from "dead" email account

Dear all, One of my email accounts no longer exists, but I would like to keep the emails that are saved in Thunderbird for future reference. How can I delete the account … (read more)

Dear all, One of my email accounts no longer exists, but I would like to keep the emails that are saved in Thunderbird for future reference. How can I delete the account in Thunderbird, or at least stop Thunderbird from attempting to authenticate and load new emails, while saving old emails? Apologies if this question has already been asked, but I was unable to find any help on the subject.

Thank you!

Asked by funnyname 3 days ago

Answered by david 3 days ago

  • Solved

Ctrl+C/Ctrl+X when nothing is selected

Hi, really thank you for your great work. My question I observe that in other editors like VSCode, Sublime Text If nothing is selected, and I press Ctrl+C, and Ctrl+… (read more)

Hi, really thank you for your great work.

  1. My question

I observe that in other editors like VSCode, Sublime Text

If nothing is selected, and I press Ctrl+C, and Ctrl+X the current line would be copied/cut

meaning while in Thunderbird nothing is copied/cut.

※I write only text mail

  1. My suggestion

Is it possible to implement this feature? Would be very convenient.

Asked by nutnutwin 1 week ago

Answered by Toad-Hall 1 week ago

  • Solved

How do I gt the default Thunderbird folders back in the right places?

I'm using Thunderbird 68.12.1 with Windows 10 on a Dell Inspiron laptop computer. I have 6 accounts and I've accidentally messed up the locations of default folders and … (read more)

I'm using Thunderbird 68.12.1 with Windows 10 on a Dell Inspiron laptop computer. I have 6 accounts and I've accidentally messed up the locations of default folders and sub-folders -- it happened when I was not watching the screen and was using the TAB key when I thought I was using the SHIFT key (!!).

The folders Inbox, Sent, Deleted, Junk etc are all at the top level with Account folders as sub-folders instead of the other way round. A snip of the top of my folder structure is attached and I hope that makes sense. I can't move any of the wayward folders back to where they should be. Any help would be much appreciated.

Lindsay Graham, Canberra, Australia

Asked by Lindsay Graham 4 days ago

Answered by Stans 4 days ago

  • Solved

What do the text colors in the thunderbird folders list ACCOUNT lines mean?

Usually the text for my IMAP Account in the Folder list is WHITE, but sometimes it's PURPLE. Can you tell me, please, what does purple mean? I'm using TB 102.5.1 (64-bit… (read more)

Usually the text for my IMAP Account in the Folder list is WHITE, but sometimes it's PURPLE. Can you tell me, please, what does purple mean?

I'm using TB 102.5.1 (64-bit) on Windows 10

Thanks!

Asked by 4WoofGrrrr 6 days ago

Answered by Matt 6 days ago

  • Solved

Scroll wheel click no longer works in Firefox exclusively

Ever since yesterday, scroll click (I use it to scroll through websites) has stopped working in Firefox. Works in in programs, other browsers, etc., just not Firefox. Wha… (read more)

Ever since yesterday, scroll click (I use it to scroll through websites) has stopped working in Firefox. Works in in programs, other browsers, etc., just not Firefox.

Whats weird is it still registers a click when I use it, so I can lick on links with it if I want, but the function of scrolling, either by clicking once and using my mouse to go up and down, or by clicking an holding, no longer works.

I've tried disabling add-ons, incognito mode, nothing seems to work.

Asked by firefox.6hauh 1 month ago

Answered by firefox.6hauh 1 month ago

  • Solved

Fetching mail from my local server

Hi, I run mail server on Ubuntu 20.04. Since last official Firebird update I can't fetch the emails from it. Fetching from gmail accounts works ok. Also getting emails fr… (read more)

Hi, I run mail server on Ubuntu 20.04. Since last official Firebird update I can't fetch the emails from it. Fetching from gmail accounts works ok. Also getting emails from this server using other email software works ok. The error I'm getting is: services.settings: Failed to load last_modified.json: TypeError: NetworkError when attempting to fetch resource

Any advice? Thanks, Michal

Asked by michalperth 1 week ago

Answered by michalperth 5 days ago

  • Solved

One-Sided Email Threads || Missing Sent Mail

Whenever I first respond to an email in Thunderbird I am unable to review what I responded with inline with the ongoing conversation. I see the purple arrow indicating th… (read more)

Whenever I first respond to an email in Thunderbird I am unable to review what I responded with inline with the ongoing conversation.

I see the purple arrow indicating that I did respond, but there is nowhere in the Sent Mail tab or opening the original email in a Conversation tab that allows me to read through the entire correspondence with both sides of the conversation in context. When replies do accumulate enough for the drop-down appear, it is only the other person's emails that are displayed.

This is incredibly inconvenient and, were it not for that purple arrow at the very least, unassuring in the cases where I want to double check if my email successfully went through to begin with.

Would love to know if I'm simply missing a setting I can toggle on to view both sides of these email threads in one place!

Thank you

Asked by iingezo 6 days ago

Answered by sfhowes 6 days ago

  • Solved

Where is contact hiding?

I just added a contact by right clicking on the email address in a message. When I start a new message and start typing the person's name, it comes up. When I go to the a… (read more)

I just added a contact by right clicking on the email address in a message. When I start a new message and start typing the person's name, it comes up. When I go to the address book, a search also turns it up. But going to any address book or to the default "all address books," then scrolling down, doesn't show it. How can that be?

I should say that the interface for the address book or books has changed since I last used it, and it's a bit puzzling too. One can use the scroll bar to move down the lists, but it defaults to a search interface, and simply clicking on a list item and hitting a key no longer takes one to names beginning with that letter. How strange. Pointers?

Thank you,

Asked by jhaber3 6 days ago

Answered by Matt 6 days ago

  • Solved

After Update: New mail window shows no contacts in recipient field

Hey there, I updated thunderbird some while ago to 102.5.0 (32-Bit). After some time, I noticed that I don't get my any contacts from my address book shown in the recipie… (read more)

Hey there, I updated thunderbird some while ago to 102.5.0 (32-Bit). After some time, I noticed that I don't get my any contacts from my address book shown in the recipient field of my new mail window.

Does anyone have an idea what happened? I changed nothing in my settings, and it worked before the update.

Thanks

Asked by MissMi 1 week ago

Answered by MissMi 1 week ago

  • Solved

Sent emails going to Local Sent folder

I have Thunderbird set up with four email accounts. Recently, one of them has started saving Sent emails in the Local Sent folder. (Until I found this I thought that th… (read more)

I have Thunderbird set up with four email accounts. Recently, one of them has started saving Sent emails in the Local Sent folder. (Until I found this I thought that they were not being saved at all). Checking the Account Settings shows that the 'Place a copy in' option is correctly set to save in the Sent folder of that account. (see attachment) Can anyone suggest why this has happened and how I can fix the problem? All the other three accounts save in the correct Sent folder.

Asked by Ralph's PC 1 week ago

Answered by Ralph's PC 1 week ago

  • Solved

Cannot use Idagio.com web player in Firefox since update to 107

Since updating to version 107, the Idagio.com web player does not work in Firefox. When pressing the "Play" icon, only progression dots show forever. … (read more)

Since updating to version 107, the Idagio.com web player does not work in Firefox. When pressing the "Play" icon, only progression dots show forever.

Asked by apare3 2 weeks ago

Answered by apare3 1 week ago