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Keep seeing a bug where tabs that were kept open but are not active, upon reopening do a full reload, and then take a long time to load often failing to load at all after a timeout.

video recording

My thunderbird works okay, but when I select emails from imbox folder to delete it takes too long. I researched to find the problem and the only option I found was to add an exclusion to the profile folder on my windows security antivirus. Now I can select emails from the imbox and delete them without a problem, but my concern is if I will be vulnerable to virus.

Every day my Thunderbird crashed when getting email. I assumed it was a corrupt email rule, annoying but not sure how to address. Incidentally a few months ago, due to another project, I had to move my Thunderbird profile from my Windows machine to my Mac and when I did the crashing stopped. That project has now finished and I've moved my profile back to my Windows machine and the problem is back. I've installed the latest 102.13.0(64 bit) version of Thunderbird, but no difference. Are there any logs that might show in a bit more detail what's going on ? The log that's shown with the "Thunderbird has crashed" message seems to be little use.

Any other suggestions as to why the mac is happy but Windows isn't ?

Cheers

David

I just installed the new 115 Supernova version of Thunderbird and my scroll wheel no longer functions in any of the frames. I use the X-Mouse v2.19.2 app and have never had a problem before. The down and up arrows work so I set a button in X-mouse to down arrow but it did not work. Am I missing a setting somewhere?

Firefox just turns into a black screen and becomes unusable. It has been happening for a long time now and i have checked RAM and CPU usage and they are all fine, as I explored potential causes.

I will be using firefox and it just turns all black on all screens and is completely unusable. To use it again I have to force close all windows and reopen it and it works again.

This is a frequent issue that I have seen

When I open a website where there is a document upload feature and I want to upload a document but when I click the button to upload a document Firefox can't respond, I've tried several methods such as deleting cache, even reinstalling but I still encounter this problem.

I can't add images to this report because of this problem

Thank you

I have no idea what is happening... But after restarting, clearing my cache, making sure I have data and it is working for other apps... Still no results.

No matter what, whether I try to type in a URL, click on a link in the google app, or refresh a page I already have open, the app doesn't even attempt to load a page or throw up an error. Just a blank background, no loading bar, no error messages, and no redirects...

FF for Android Version 112.2.0 Build #2015946691

Used thunderbird with comcast for over 10 years without probs. In early July 2023 moved from Xfinity area to one not supported and became a disconnected user. New service was with community wifi and COX Cable ISP. Everything worked fine until 28 September 2023 when attempting to send email, received error message as shown. SMTP server settings not changed and have been reset and verified as shown. Xfinity tech support has checked their side and claim no problem. This is sort of verified as I can send outgoing email when logged into the xfinity site. The only hint is the current configuration worked for three months and then stopped without notice or reason on 28 September. Any suggestions appreciated.

Hi Community, i wanted to ask wether it normal that Thunderbird 115 needs 60 seconds to load the interface? When it starts it shows my personalised theme and an empty space for a whole minute. (i measured it)

Directly after installation everything was fine. But now i have set up my acconts and rearranged some buttons. Is there maybe a problem with Exchange synchronisation on startup? Both of my accounts are provided by Exchange servers.

Greetings ffproblems

Thunderbird’s connection to one of my gmail accounts failed today.

I removed the account and then tried to add it again to Thunderbird.

When logging in using a Google generated App password, I receive the following message:

"400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know."

OAuth2 is in place, and I’ve carried out all other recommended checks I can find on your website. My other Gmail accounts are working fine.

Please can you help? Many thanks.

Hi. I have a few problems with the newest version of thunderbird 115.3.0 (64bit), but I had the same problems with previous versions too.

When I get an email, the name of folder(s) become blue and bold, an orange star appears and the number of unread emails increases. But when I click something (doesn't matter what) or slide a scroll, the name of the folder becomes black as it was on the beginning and the orange star disappears. When I click the name of the folder it again is marked with an orange star.

Very often I don't receive email, but I should. I press "Get Messages" button, I see "no new messages" at the bottom of the window. I repeat it a few times and every time the result is the same. After 30 seconds or few minutes Thunderbird starts receiving messages from the last 2 hours.

We noticed very similar behaviour on a several computers. I was tested also in safe-mode and everything looks the same.

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message:

XUL Runner Error: Platform version '118.0.1' is not compatible with minVersion >= 118.0 maxVersion <=118.0

Can someone please help us get back to a previous version of Mozilla Fire. Perhaps it is a Windows error. I have no way of knowing. Please help me. My email is: [removed email from public] Thank you.

Hello, my name is Eldon Zerr. I have been using my gmail email through mozzila and thunderbird for many years. But suddenly it is not letting me log into my gmail through Mozilla and is giving me an "error 400" . I can get all my emails on the iphone, but not my Mac in the office. Can you [please help me get back up and running? Thank you, Eldon

I found a few similar problems on the internet but none of the answers can actually fixed my problems. I can only add 1 Gmail account for personal and the Work account cannot be added due error 400. I also have a custom domain account selfhosting so I don't think it is Thunderbird fault.

1. I have no VPN 2. I use no firewall 3. I use the latest Thunderbird 115 4. I made sure to clear caches 5. I do not accept cookies from anysite 6. I always use Mozilla recommend config for Gmail which is SSL/TLS and OAuth2 7. IMAP is turned on 8. This is the link has 400 error (I got this after enter the correct login email), see [1] 9. I have apache2 server for web deverlopment, and there was an answer in here suggested that it might block Thunderbird from receive Google Token. So I disable the apache2 but still nothing change.

[1]: ​https://accounts.google.com/v3/signin/identifier?app_domain=http://localhost&client_id=406964657835-aq8lmia8j95dhl1a2bvharmfk3t1hgqj.apps.googleusercontent.com&continue=https://accounts.google.com/signin/oauth/legacy/consent?authuser%3Dunknown%26part%3DAJi8hANQbAfnrnTTw2GOEyWYrdFPg9linUmuxuzp9zgE_medSqW1ZjF_F7JbV_1Flty0f_kK2dEJKVyJxZ21XEr6KUAQ5D43pWdBP_YA_nvbp8Nf78unHNZiySbBrnu0WTeJ78Dab4MnLFLO7mmxdLrlBRn8KxT4aj5_RVOiQcjVtwuJD8grCJotQTpTT4MCUsQDfUR1vm1yFjRoKxyI-IupT-AJULoNUlGK_LwCsuZcj_OkZspwbxdrfsR9zPHarx751U_UYYWRErbBKnJT6TWEg4dcpfNPCCz273t8wS5Ge32dvW6BtWfH0f8U2IM9MtxD2yXLn3yh9FfCWJkywfKIanzpu5UW_3Yxx0ufpQYkJQ1w-8uusl8nA54jsSg9LGei2-TA0MO-Y9QIfsC38KdfBPa0w5I45nOoKRtOxa_dp-3T3lKuHV8VV8HCS21gUvjm97Nt02dUlmyN2cET3XG3U5JkHdE9LQ%26as%3DS-770877868%253A1695787974718267%26client_id%3D406964657835-aq8lmia8j95dhl1a2bvharmfk3t1hgqj.apps.googleusercontent.com%26theme%3Dglif%23&dsh=S-770877868:1695787974718267&flowName=GeneralOAuthLite&login_hint=example@gmail.com&o2v=1&opparams=%253F&rart=ANgoxccgnQO7srBR2bWuXHIQXf6fFss9sZPD5DS23s_C72BaJcGSfkKAsalbUJo1lL6Y24IXz1YoVCh5N5AUJZi1XkJvD6OWDg&redirect_uri=http://localhost&response_type=code&scope=https://mail.google.com/+https://www.googleapis.com/auth/carddav+https://www.googleapis.com/auth/calendar&service=lso&theme=glif

So for the last little while, Facebook has been making a complete nuisance of itself on firefox. This isn't a browser problem, because the other tabs I have open work perfectly fine, but FB takes forever to load, and any button I press to interact with it, (like the reload button,) also lags, (but, again, works fine on other tabs,). It doesn't even register links as being clickable for a good minute after loading. The page also seems to reset every time I switch from another tab to it, showing a blank page with a loading symbol. I have tried deleting the entire history, and restarting the browser, and deactivating the adblocker, (the only extension active) and nothing seems to help. Does anybody know why it's doing this, (other than because the company follows the 'if it isn't broke, break it' theory, which we all already knew,) and how to fix it?

Hello.

I'm using Firefox on windows 11 home 22H2. After the recent update to 118.0 I've been unable to load yahoo.com.

I tried the following: Disabled addons Disabled firewall Restarted firefox Restarted computer Restarted firefox in troubleshoot mode

I'm out of ideas except for a downgrade maybe.

Does anyone have any suggestions?

Regards, Klaas

I am using Beta Version 118.0b5 (64-bit) Deletions of even 5 emails takes several seconds where the screen dims and I get the timing circle, saying Thunderbird is not Responding. If I am deleting an entire Junk folder, it takes several minutes. This never happened in the Release versions. Is this something the Beta team might be working on?

After transferring my email to a new computer with Windows 11, I encountered a printing error when trying to print a received message. When attempting to print a message that should fit on a single page, the email program prints many more pages, leaving about 80% of each page blank where the text should be. I have attached an example in the sent attachments where one printed page is turned into multiple printed pages. I've tried various methods such as changing the text encoding and scaling, but nothing seems to help. Please assist.