• Solved

Server not found

I get the server not found error on almost anything. Hmm. We’re having trouble finding that site. We can’t connect to the server at [literally almost any site] If you e… (read more)

I get the server not found error on almost anything.

Hmm. We’re having trouble finding that site. We can’t connect to the server at [literally almost any site] If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

The site usually loads after I wait like 2-3 mins before reloading the site, or I force reload it around 7 times, but I cannot find a way to make the issue go away. I have refreshed Firefox, I have uninstalled and reinstalled it fresh, I have opened Firefox in Troubleshooting mode and the issue persists. I am at the end of my wits. Someone please give me something else to try.

Asked by nadejdarooo 1 day ago

Answered by TechHorse 1 day ago

  • Solved

Emails have chaged format

Some of my older emails, which were in HTML, now appear as text with full headers and formatting data, making them unreadable. How do I convert them back to HTML? Thund… (read more)

Some of my older emails, which were in HTML, now appear as text with full headers and formatting data, making them unreadable. How do I convert them back to HTML?

Thunderbird 128.2.0esr (32-bit)

Asked by paul645 1 day ago

Answered by Matt 1 hour ago

  • Solved

Unable to post an addon review

Hi, When on this page: https://addons.mozilla.org/en-US/firefox/addon/antffw/reviews/?page=9 even in safe mode, I don't see a button allowing to post a review. I am o… (read more)

Hi,

When on this page:

https://addons.mozilla.org/en-US/firefox/addon/antffw/reviews/?page=9

even in safe mode, I don't see a button allowing to post a review.

I am of course logged in. What am I missing?

Asked by Bob4K 4 hours ago

Answered by jonzn4SUSE 2 hours ago

  • Solved

Colored Label

Before the last update, when you assigned a colored label to the message (e.g., work, important, etc.), the entire title, header of the message, took the chosen color. No… (read more)

Before the last update, when you assigned a colored label to the message (e.g., work, important, etc.), the entire title, header of the message, took the chosen color. Now you only see a small tag.

'The previous system was definitely more practical. Can it be reactivated?

Asked by Mario “Bariom” Barbieri 20 hours ago

Answered by Mario “Bariom” Barbieri 2 hours ago

  • Solved

Unsupported Authentication

My PEC mail sends me this error: Sending username failed. The mail server mail.postecert.it responded: unsupported SASL authentication method Can this be solved? Thanks… (read more)

My PEC mail sends me this error:

Sending username failed. The mail server mail.postecert.it responded: unsupported SASL authentication method

Can this be solved? Thanks

Asked by Mario “Bariom” Barbieri 20 hours ago

Answered by sfhowes 8 hours ago

  • Solved

How do I change the default search engine to yandex.com ?

Hello Firefox friends o/ Anyone knows how do I make https://yandex.com my default search engine? (in the top bar of the browser). I have attached a screenshot of my sett… (read more)

Hello Firefox friends o/

Anyone knows how do I make https://yandex.com my default search engine? (in the top bar of the browser). I have attached a screenshot of my settings page. Please have a look at the suspicious lack of an "Add" button 🤔. Despite my efforts, the drop-down menu will not show the available options in the screenshot, you will have to take my word for it, the only available options in that menu are: Google, Bing, DuckDuckGo, eBay and Wikipedia (en).

P.S. The settings page in Firefox must change really often, as I seen so many people suggesting many outdated methods online.

Asked by arvamircea 13 hours ago

Answered by thepillenwerfer 12 hours ago

  • Solved

Cannot install add-ons in Thunderbird in (rare?) Linux Chrome environment

As described in [question] I am unable to install addons in Thunderbird: when attempting to install an addon, either via the in-app browser or via a file, a pop-up windo… (read more)

As described in [question] I am unable to install addons in Thunderbird: when attempting to install an addon, either via the in-app browser or via a file, a pop-up window appears for which "Add" and "Cancel" buttons do nothing (there is no way to move or remove the window without killing the process).

I am opening this question as this problem still persists over a year and many versions later.

Thunderbird V. 115.11.1-1 on 6.9.3-arch1-1 with Sway WM

Asked by piperfw 3 months ago

Answered by Matt 3 months ago

  • Locked

I HAVE NOT HEARD BACK FROM ON HOW TO FIX THE SMTP (closed)

HELLO, SORRY FOR THE CAPS, IM JUST FRUSTRATED!! I PAID A COMPUTER TECH $90.00 ABOUT 6 MONTHS AGO TO FIX AND OUTGOING MAIL ISSUE, AND HE FIXED THE ISSUED, NOW… (read more)

HELLO,

          SORRY FOR THE CAPS, IM JUST FRUSTRATED!! I PAID A COMPUTER TECH

$90.00 ABOUT 6 MONTHS AGO TO FIX AND OUTGOING MAIL ISSUE, AND HE FIXED THE ISSUED, NOW IT HAS STARTED ALL OVER AGAIN! I HAVE LOOKED AT MANY YOUTUBE VIDEOS AND STILL AHVE NOT SOLVED THE SMTP ISSUE! THIS IS WHAT THE MESSAGE BOX SAYS: SMPT SERVER

         DESCRIPTION SERVER NAME
         PORT 587-DEFAULT 587
         SECURITY AND AUTHENTIFICATION
         CONNECTING SECURITY THIS IS WHAT I PUT STARTTLS
         AUTHENTIFICATION METHOD: NORMAL PASSWORD
         USER NAME I PUT MY EMAIL ADDRESS willowby4@yahoo.com

I TRYING TO FIND OUT SPECIFICALLY WHAT I'M SUPPOSED TO PUT INTHAT BOX!! I WOULD APPRECITATE A RESPONSE PLEASE!

                                                                        THANK YOU FOR YOUR TIME,
                                                                         Deborah H. Sigel
                                                                         willowby4@yahoo.com

Asked by TEX SUN 1 day ago

Last reply by Wayne Mery 1 day ago

  • Locked

IT HASHAPPENED ALL OVER AGIN CANNOT SEND OUTGOING EMAILS OR RECEIVE THEM! (closed)

ello, About 5 months ago I had this same issue and paid a person $90.00 to fix this issue and erything was working gin until just recently, I have this issue al… (read more)

ello,

       About 5 months ago I had this same issue and paid a person $90.00 to fix this issue

and erything was working gin until just recently, I have this issue all over again! I cannot afford to keep paying people to fix this all the time is this issue keeps popping up! Now I cannot received or send any outgoing mail!! THE MESSAGE SAYS: SEND MESSAGE ERROR, SENDING OF THE MESSAGE FAILED THE MESSAGE COULD NOT BE SENT BECAUSE THE CONNECTING TO THE OUTGOING SERVER (SMPT) stmp.mail.yahoo.com failed. THE SERVER MAY BE UNAVAILABLE OR IS REFUSING SMPT CONNECTING. PLEASE VERIFY THAT YOUR OUTGOING SERVER (SMPT) SETTINGSD ARE CORRECT AND TRY AGAIN> I'M LOST, I'M NOT THAT TECHMICAL AND NEED HELP! FORGOT TO ADD ME EMAIL FOR WHAT TO DO! willowby4@yahoo.com

Asked by TEX SUN 2 days ago

Last reply by christ1 2 days ago

  • Solved

How can I delete an undeletable folder ?

Hi. I have created 2 subfolders in "Drafts", which ALSO turned into draft folders: The folder icons switched from the standard folder icon to the "Drafts" icon. The… (read more)

Hi. I have created 2 subfolders in "Drafts", which ALSO turned into draft folders:

  • The folder icons switched from the standard folder icon to the "Drafts" icon.
  • The right-click context menu is reduced (just like for other special folders), e.g. the "delete" command is missing.

So how can I delete this misbehaving folder now ?

I doublechecked in my account manager and via config editor that the subfolder are NOT used as DRAFTS folder for any of my (POP3) accounts.

Thank you so much.

Asked by welcome 4 days ago

Answered by Wayne Mery 1 day ago

  • Solved

[SOLVED] How to remove menu items ?

Hi. Same question as in https://support.mozilla.org/en-US/questions/1226211  : How can I customize the TB's main menu ? I would like to remove menu items, whic… (read more)

Hi. Same question as in https://support.mozilla.org/en-US/questions/1226211  : How can I customize the TB's main menu ?

I would like to remove menu items, which I never use:

  • for simplicity
  • to avoid accidental deletion (e.g. "delete folder", "delete message", "delete mail marked as junk in folder", etc.)

many thanks!

Asked by welcome 4 days ago

Answered by Wayne Mery 1 day ago

  • Solved

"Read" emails have disappeared

All of our "read" emails, --from all of our accounts -- have suddenly disappeared. All of the folders and subfolders are still present. We still get new email, but as s… (read more)

All of our "read" emails, --from all of our accounts -- have suddenly disappeared. All of the folders and subfolders are still present. We still get new email, but as soon as we read it, it's gone. We have had these same email accounts for years and have not made any changes. In Account Settings --> Synchronization & Storage --> "don't delete any messages" is checked. "Read" messages are still on our server.

So, 1) Why did this happen? 2) Is there any way we can get our messages back in Thunderbird?

Asked by nonpsvdl 5 months ago

Answered by nonpsvdl 4 months ago

  • Solved

No option to view history

I wanted to view my full history but that option doesn't show. Using V130.0 464bit Under Privacy and Security I'm showing "Remember History" and the only other th… (read more)

I wanted to view my full history but that option doesn't show. Using V130.0 464bit Under Privacy and Security I'm showing "Remember History" and the only other thing listed is to "Clear History". No option to view history. Any ideas?

Asked by ms22m 20 hours ago

Answered by thepillenwerfer 20 hours ago

  • Solved

Mobile bookmarks no longer appear in the Bookmarks menu in version 129

I just noticed after an update today that the Mobile menu entry (with bookmarks from my mobile Firefox instances) no longer appears in the browser's Bookmarks menu. I can… (read more)

I just noticed after an update today that the Mobile menu entry (with bookmarks from my mobile Firefox instances) no longer appears in the browser's Bookmarks menu. I can access them from the bookmark manager, but this change seems extraordinarily stupid and arbitrary and is a definite step backwards.

Asked by John Francis 1 month ago

Answered by cor-el 1 month ago

  • Solved

After update, get messages shows inbox number increasing but new messages never appear

After auto update to 115.14.0 64 bit, Get Messages (from GMail) shows Inbox total rising and status shows 250 messages but no new messages appear. Each time I try to down… (read more)

After auto update to 115.14.0 64 bit, Get Messages (from GMail) shows Inbox total rising and status shows 250 messages but no new messages appear. Each time I try to download messages the status shows the same number and totals increase by that amount. I've gone from 7000+ to almost 15000 trying various "solutions" i've found and tried. Last messages received were Sept 1st just before the update. Using GMail mail app (tremendously unacceptable) I'm able to view new messages but that app creates copious vacuum (S*KS). Background, I'm running a desktop on and currently updated Win 10 Pro with 400Gb free disk space and using No Thunderbird add-ins. As a long-time user of TB, this came as a big surprise and the only "solutions" I found even partially related were dated 4 or more years ago. These included: deleting certain profile files, disabling firewall, virus protection, and VPN. NoJoy! I'm almost to a point of backup, uninstall, re-install, and re-import but reluctant to do that because of 2 previously failed attempts to recover messages. If that is the only workable solution, please point me to an article that allows me to recover my previous message. Thanks in advance.

Asked by jonsulli2k 5 days ago

Answered by jonsulli2k 22 hours ago

  • Solved

I can receive emails but can't send emails on my tommorelli@hotmail.com email address in Thunderbird program on Asus laptop

To whom it may concern, Not able to send emails using Windows 10 with Windows Defender as my virus and threat protection service. Attached is SMTP Server screenshot. Alre… (read more)

To whom it may concern, Not able to send emails using Windows 10 with Windows Defender as my virus and threat protection service. Attached is SMTP Server screenshot. Already tried two other recommended numbers as Port numbers and still was not able to send emails. Thanks in advance for any/all assistance. Tom

Asked by Tom Morelli 6 days ago

Answered by Tom Morelli 22 hours ago