• Solved

CAN NOT find the file path location of Firefox.exe application.

Hello, James here. I CAN NOT find the Firefox application file location. There is no option to show file path upon right click of the desktop icon and I can not locate i… (read more)

Hello,

James here. I CAN NOT find the Firefox application file location. There is no option to show file path upon right click of the desktop icon and I can not locate it in File Explorer. I have done an entire (C:) drive search and turned up nothing. C:\Users\(username)\AppData\Local\Mozilla Firefox does not exist in my file system. I am at a loss here and it's driving me bonkers!

Asked by jbab52 3 months ago

Answered by Paul 3 months ago

  • Solved

Fifefox does not save a new payment method, clicking on save does nothing

Hi, it seems that my Firefox browser does not want to save a new payment method. I'm trying to access "Settings -> Privacy & Security -> Autofill" and then clic… (read more)

Hi, it seems that my Firefox browser does not want to save a new payment method. I'm trying to access "Settings -> Privacy & Security -> Autofill" and then click on "Saved payment methods", which opens a dialog with the existing payment methods and options to remove/add/edit. I'm clicking on Add, filling-in the card details and then clicking Save, nothing happens....

I previously had a working saved payment method, but it stopped working (I think more than 6 months ago). I tried to re-enable the credit cards by setting the following configs on about:config page:

- extensions.formautofill.creditCards.available: true
- extensions.formautofill.creditCards.supportedCountries: '...,RO' -> (I was adding my country to the existing list)

After the browser restart with those new settings when I'm on a payment page, clicking on a credit card field will show the saved credit card but if I click on it, it will not fill the details. And also trying to save a new card, manually as described previously in this message, or by the automatically prompt to save a new card after a successful payment was done. Both methods failed on me but with no error (I cannot see the saved payment on the list).

I tried removing the existing saved card, it worked removing it, but the add is still not working.

I also tried restarting in save mode, launching Firefox in a separate profile and added my country on the creditCards config for supportedCountries to show the "Saved payment methods" button on new profile, and it did not change anything.

I'm thinking there is a missing permission somewhere on the disk but I don't know where is the payment data stored on disk.

I would really appreciate any help on this.

PS: Check the attached pic to see the payment add and clicking the save button does nothing (also there are no validation errors). And the other: FF version, OS, troubleshooting info.

Asked by Mike S 8 hours ago

Answered by Mike S 2 hours ago

  • Solved

Windows & Gmail Imap authentication failure

Hi, 3 weeks ago I suddenly could not log in to my email without errors. First I get a Google screen "Choose an account" showing the three Gmail accounts I use. I select… (read more)

Hi, 3 weeks ago I suddenly could not log in to my email without errors.

First I get a Google screen "Choose an account" showing the three Gmail accounts I use. I select the first one.

"Mozilla Thunderbird wants to access your Google Account". This refers to calendars. I take the Allow option.

Then I get the message "Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to localhost. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details."

When I close this window I get another Google screen .

"Mozilla Thunderbird wants to access your Google Account". This refers to i) mail, ii) contacts, and iii) calendars. I take the Allow option.

Then I get the same message message "Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to localhost. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details."

This process cycles through the other two emails. Then I get and authentication failure message.

I have seen hints that this might be a certificate issue but I have tried in vain to find certificates stored in Thunderbird.

Any help approeciated.

Thanks

PaulM

Asked by myerscough.paul 2 days ago

Answered by myerscough.paul 5 hours ago

  • Solved

Address books

Imported address data from Outlook, the Thunderbird address books lists last names only under "names," email column is blank, phone numbers column lists email addresses a… (read more)

Imported address data from Outlook, the Thunderbird address books lists last names only under "names," email column is blank, phone numbers column lists email addresses and addresses column lists phone numbers. Selecting "Restore column order" has no effect. Any advice welcome. Thanks.

Asked by burl68 1 day ago

Answered by david 1 day ago

  • Solved

Ghost gmail account still asks for authentication on thunderbird startup

I had an email account from my university that used gmail in the past but just recently disabled the email and migrated away from it. However, when I removed that email … (read more)

I had an email account from my university that used gmail in the past but just recently disabled the email and migrated away from it.

However, when I removed that email account from thunderbird and restart the app, the oauth dialogue to authenticate the disabled account each time. It would also keep opening that dialogue every 30 minutes. Any help is appreciated.

Asked by Muhammad Ameer Rafiqi 8 hours ago

Answered by ggbsde 7 hours ago

  • Solved

I don't understand where some bookmarks are when using iOS

I don't understand where some bookmarks are when using iOS. For new bookmarks, I see a row of "Recently Saved" pages on the home page. But I can't find a "Recently Save… (read more)

I don't understand where some bookmarks are when using iOS.

For new bookmarks, I see a row of "Recently Saved" pages on the home page. But I can't find a "Recently Saved" folder in the bookmarks menu.

When I sync with MacOS I see the new bookmarks in a new folder "Mobile Bookmarks". But I can't find a "Mobile Bookmarks" folder on iOS.

Finally, on iOS, I don't see how to access the bookmarks I added to the Bookmarks Menu in MacOS.

Asked by gbradt2 1 day ago

Answered by gbradt2 8 hours ago

  • Solved

Unable to Remove Theme(s)

I'm trying to remove theme(s) but when I go to Add-ons Manager and select a theme I see no 'Remove' button. This goes for all themes I added. I'm using 115.11.0 (64-bit) … (read more)

I'm trying to remove theme(s) but when I go to Add-ons Manager and select a theme I see no 'Remove' button. This goes for all themes I added. I'm using 115.11.0 (64-bit) Thunderbird.

Am I missing Something? James

Asked by JamesJ 9 hours ago

Answered by david 8 hours ago

  • Solved

Simplify Thunderbird

I want to support Mozilla but have no need for the complexity of Thunderbird. I find navigating the huge number of options hugely timewasting, eg I inadvertently remove s… (read more)

I want to support Mozilla but have no need for the complexity of Thunderbird. I find navigating the huge number of options hugely timewasting, eg I inadvertently remove some headers but can find no way of undoing this. Is there a cut down, simplified version I can use?

Asked by Steve Edmondson 1 month ago

Answered by Wayne Mery 1 week ago

  • Locked

WHAT is with the LACK OF UPDATE options making this browser WORSE THAN OTHERS it is ridiculous

Ridiculous with the new update page saying " A browser that's truly yours My Firefox: More Speed, More Security, More Fun." WHEN YOU CANNOT TURN OFF THE IDIOTIC popup spa… (read more)

Ridiculous with the new update page saying " A browser that's truly yours My Firefox: More Speed, More Security, More Fun." WHEN YOU CANNOT TURN OFF THE IDIOTIC popup spam for the updates NOT EVEN GOOGLE CHROME DOES THAT. And ridiculous it has to LOAD THE UPDATE after restarting the browser lag time and IDIOTIC BRIGHT SCREEN FLASHING even if you have darkmode on, JESUS CHRIST this browser seems ridiculous and FAR WORSE THAN THE OTHERS WHEN EVEN CHROME IS BETTER with these settings and not being pointlessly ridiculous rofl. WHAT is going on with that people. AND SETTINGS TO FIX THAT would make this less ridiculous to use obviously, THANK

Asked by Co L 23 hours ago

Last reply by Paul 14 hours ago

  • Locked

FIREFOX CRASHES

firefox has fully stoped working for me, i cant open even one tab a message appears that says' guh your tab has crashed' i cant do absolutely anything, please i need help… (read more)

firefox has fully stoped working for me, i cant open even one tab a message appears that says' guh your tab has crashed' i cant do absolutely anything, please i need help

Asked by Komo Dino 5 months ago

Last reply by Catt1960 23 hours ago

  • Solved

Closed tabs not restoring

Hello, I closed my browser, expecting it to save my current tabs as it usually does. When I reopened it, the tabs were gone. They were important for me, and some of them … (read more)

Hello, I closed my browser, expecting it to save my current tabs as it usually does. When I reopened it, the tabs were gone. They were important for me, and some of them were pretty old so I can't find them in my history. I tried checking the "recently closed tabs" option, it didn't help. There was also no option to restore the previous session. Can you help me restore my lost tabs?

Asked by guynardia 1 day ago

Answered by cor-el 1 day ago

  • Solved

tried to import emails by changing local directory

my windows 11 was crashed and browsing was not working so i repaired my window, thunderbird lost all profiles and data from the program but all the emails and folders nam… (read more)

my windows 11 was crashed and browsing was not working so i repaired my window, thunderbird lost all profiles and data from the program but all the emails and folders names i had are visible in local directory, so i tried to setup new account and then change local directory to my old directory. i did this few times before and it worked perfectly but now this method is not working and only handful of emails imported i need help and solution, these are years of emails and very important last few weeks important emails are missing

Asked by Azeem 007k 2 days ago

Answered by david 1 day ago

  • Solved

Way to expand the limit on number of messages in one mailbox in Thunderbird

Hello all I just started my thunderbird after years of outlook. And I have donated money I hope this helps to keep this alive. With recent 2FA changes I have had to move … (read more)

Hello all I just started my thunderbird after years of outlook. And I have donated money I hope this helps to keep this alive. With recent 2FA changes I have had to move here. it is years of old emails and for now I am getting them to review later.

But everyone seems nice here.

When I am downloading I notice limits on number of messages in one mailbox in Thunderbird. One mailbox is everything inside one email username right?

Sometimes it stops at 10, 000 Is the limit based on thunderbird or the email server I am getting my emails from ???

Thank you for anticipated help!

Asked by danny t 3 months ago

Answered by danny t 2 months ago

  • Solved

Change in Tab Behavior

It seems firefox has changed the behavior of tabs. When I go to open a closed tab, I see a list of all the tabs that have been closed from every window. I want to restore… (read more)

It seems firefox has changed the behavior of tabs. When I go to open a closed tab, I see a list of all the tabs that have been closed from every window. I want to restore the previous behavior where "recently closed tabs" only shows the tabs that were closed in the current window. I saw some about:config settings, but I'm not sure what they do and I don't want to end up losing the tab history all together.

Thanks

Asked by sugarcookie 1 day ago

Answered by cor-el 1 day ago

  • Solved

Inbox Message Count

I am using a Mac with Big Sur (macOS Monterey, Version 12.7.5), and my email is POP, using Thunderbird Version 115.11.0.The message count of my inbox is wrong. It is two … (read more)

I am using a Mac with Big Sur (macOS Monterey, Version 12.7.5), and my email is POP, using Thunderbird Version 115.11.0.The message count of my inbox is wrong. It is two (2) more than it actually is. Right now there are ten (10) messages in my inbox BUT the message count of my inbox says twelve (12). Please correct.

Asked by attride 2 days ago

Answered by attride 1 day ago

  • Solved

Merging contects in Address Book

TB 115.8.0.1, Mac OS Sonoma 14.5 Over the years my Address Book has acquired many separate entries for the same individual, with two or more (obsolete) email addresses, f… (read more)

TB 115.8.0.1, Mac OS Sonoma 14.5 Over the years my Address Book has acquired many separate entries for the same individual, with two or more (obsolete) email addresses, for example. Also, one with email address only, and another with phone number, plus various pieces of contact data in one or both cards. If there is a way to compare, choose correct data, and combine contact files, I can't find it. If not, I'd like to propose an enhancement. Thank you.

Asked by Harvey Kabaker 1 day ago

Answered by david 1 day ago

  • Solved

Mozilla Thunderbird - Folder Search Option to Move Emails

Hi Currently the Outlook Web App on Windows and Web offers some sort of option to facilitate moving emails to specific folders by offering a search bar to look for a fol… (read more)

Hi

Currently the Outlook Web App on Windows and Web offers some sort of option to facilitate moving emails to specific folders by offering a search bar to look for a folder.

Please see image attached to this topic in order to see what i mean. Note: the image is in spanish

Also, here's a link to that same image: https://imgur.com/a/gfA1TcS

Does Thunderbird have something similar like this?

Thank you for your help.

Jorge Arturo Adolio C.

Asked by Jorge Arturo Adolio Cascante 2 days ago

Answered by sfhowes 2 days ago