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Deleted Passwords

I will give this one more try and then I will delete this program. I want to save some specific login information. I get it to work right and then a week or so later it … (read more)

I will give this one more try and then I will delete this program.

I want to save some specific login information. I get it to work right and then a week or so later it erases all of the information.

Reset it so often is worse than it not saving.

Why does it delete the information when I don't want it to.

Asked by BeeJay 2 days ago

Last reply by BeeJay 53 minutes ago

Unable to send an outlook.com to myself in Thunderbird. Comes back as undeliverable

Hi I currently am unable to mail myself within Thunderbird using outlook.com Problem only started a few days ago. I receive the following message Your message wasn't de… (read more)

Hi I currently am unable to mail myself within Thunderbird using outlook.com Problem only started a few days ago. I receive the following message

Your message wasn't delivered because the recipient's email provider rejected it. Remote Server returned '550 5.7.520 Message blocked because it contains content identified as spam. AS(4810)'

I also use a gmail account within Thunderbird & this presents no problem, allowing me to send gmail to gmail & also gmail to outlook & outlook to gmail. I have also noted that if I log in to outlook via a browser I can send outlook to outlook with no issues but not from within Thunderbird. Not a huge problem in the great scheme of things, but I do mail myself quite often with links & reminders etc so would be good to get it sorted. Any help much appreciated Thanks Neil

Asked by Neil 5 hours ago

how to turn off automatic draft encryption

Since having upgraded Ubuntu to 21.4 I have now Thunderbird 78.11.0 and it appears t automatically encrypt all drafts, without asking for permission, even though encrypti… (read more)

Since having upgraded Ubuntu to 21.4 I have now Thunderbird 78.11.0 and it appears t automatically encrypt all drafts, without asking for permission, even though encryption is explicitly turned off.

I must have access to my drafts on a mobile device on which I dont have my opengpg key available, and dont want to change that.

y key should not be on a mobile, and the messages dont have secret things.

I looked through all the configs, and searched the web, but I dont appear to have autoencrypt drafts enabled on that account, and dont understand how to disable it.

What can I do?

Asked by henning8 1 day ago

Last reply by День сумо 6 hours ago

90.0.2: Did something change with handling of expired certs?

A cert on an application we mange expired. OK. So I went to that site knowing I would have to tell FF to accept the cert even though it expired. However, I couldn't fi… (read more)

A cert on an application we mange expired. OK. So I went to that site knowing I would have to tell FF to accept the cert even though it expired. However, I couldn't find anything under 'advanced' to accept the cert. This is with 90.0.2. Did something recently change where that's no longer allowed?

I had to resort to using a different browser so I can access the app to install a new cert.

Asked by afffan4life 7 hours ago

Secure connection failed

Yesterday morning, I started receiving a "secure connection failed" message when trying to retrieve email from imap.gmail.com. I searched Mozilla Support and tried the fo… (read more)

Yesterday morning, I started receiving a "secure connection failed" message when trying to retrieve email from imap.gmail.com. I searched Mozilla Support and tried the following, which apparently worked for others:

"First, delete all entries in Tools/Options/Security/Passwords/Saved Passwords. Press Alt if the Menu Bar with Tools is hidden, or click the 3-bar icon, Options/Options/Security/Passwords/Saved Passwords.

Next, use these settings for IMAP accounts: imap.gmail.com on port 993, SSL/TLS, OAuth2 authentication, User Name = email address. For POP accounts: pop.gmail.com on port 995, SSL/TLS, OAuth2 authentication, User Name = email address. For SMTP: smtp.gmail.com on port 465, SSL/TLS, OAuth2 authentication, User Name = email address.

After you've deleted the passwords, restart TB and enter the regular account password, not an app password, in the OAuth browser window when prompted."

It doesn't work for me...I keep getting error messages. Suggestions? Thanks!!

Asked by Charles Syrett 4 days ago

Last reply by Charles Syrett 9 hours ago

Firefox popup blocker exception list does not work for private windows

Firefox 90.0.2 (64-bit) on Windows 10. In about:preferences#privacy I have "Block pop-up windows" ticked and 16 websites set as exceptions. This exception list works in … (read more)

Firefox 90.0.2 (64-bit) on Windows 10.

In about:preferences#privacy I have "Block pop-up windows" ticked and 16 websites set as exceptions.

This exception list works in non-private windows, but not in private ones - popups are blocked and I have to explicitly click "options" and then "show".

This bug was introduced a few releases ago - it used to work OK.

Asked by yetanothermozillaaccounttoaddtothepreviousones 10 hours ago

Last reply by FredMcD 10 hours ago

new https "trusted partner" redirect opt out

I want to opt out of the new (slower than molasses) "trusted partner redirect" Firefox gave me ONE chance for 3 seconds before closing the option window. This has resulte… (read more)

I want to opt out of the new (slower than molasses) "trusted partner redirect" Firefox gave me ONE chance for 3 seconds before closing the option window.

This has resulted in slowing down an already too slow event in Firefox. This is why users are going to chrome.

It's a great idea as an option. Not a great idea to force it on users.

Thanks for your help,

Asked by BertD FireFox 2 days ago

Last reply by jscher2000 13 hours ago

  • Solved

Can't log into Thunderbird

I am running Win10 with Thunderbird 78.12.0 32bit. I had a problem with logging into my providers email website so I sought help from Tech support at TWC. He solved my p… (read more)

I am running Win10 with Thunderbird 78.12.0 32bit. I had a problem with logging into my providers email website so I sought help from Tech support at TWC. He solved my problems by resetting my password. When I tried to use TB a window popped up and said Enter your password for dejones78@twc.com on mail.twc.com: see attached. I entered the password that was in my Password manager but that did not solve the problem because I got another window that said my message was sent but not saved because of network errors. I went to my wife's computer and tried to access TB but received the same error messages. I did nothing to alter TB settings before my contact with TWC my email server. I will appreciate your efforts to figure this one out for me. As it is I can send but not received email.

Asked by Dan Jones 1 day ago

Answered by Stans 1 day ago

Firefox asks for Primary Password on daily basis.

I am using Firefox since several years with a PrimaryPassword for saved passwords. With Windows 10 it is used since a year or so. I regularily kept Firefox open for seve… (read more)

I am using Firefox since several years with a PrimaryPassword for saved passwords. With Windows 10 it is used since a year or so. I regularily kept Firefox open for several days, but had no issue with it. But since some weeks firefox is asking for the Primary Password every day. This is quite anoying. After entering the password again, it continues to work, but will ask for the password on the next day again. Another post talks about a possible issue with some specific virus scanners, but I am just using Microsoft Defender Antivirus, which ships with Windows 10. I did not add any Add-on recently, so I suppose an issue with one of the latest Firefox updates (current version is 90.0.2 64-bit on Windows 10). Thanks for any tips.

Asked by wolfgang.kempinski 1 day ago

Last reply by cor-el 21 hours ago

  • Solved

autofill credit card info

Where is the ability to save credit card information? As per this moz article its definitely not under privacy&security -> forms autofill, in fact there is just lo… (read more)

Where is the ability to save credit card information? As per this moz article its definitely not under privacy&security -> forms autofill, in fact there is just logins & passwords nothing about credit card.

I also went into about:config to confirm these attributes are set to true. extensions.formautofill.creditCards.enabled extensions.formautofill.creditCards.available

version 90.0.2.

Asked by Diders 1 day ago

Answered by cor-el 1 day ago

  • Solved

The prompt "Please enter your primary password" appears multiple times in a session.

The prompt "Please enter your primary password" has started to appear multiple times in a session. When I enter the password everything seems to work the way it did befor… (read more)

The prompt "Please enter your primary password" has started to appear multiple times in a session. When I enter the password everything seems to work the way it did before, but after a while I'll click a link or access a bookmark and the prompt will pop up again.

Is this a deliberate change or a bug, or is my system broken or compromised?

Asked by Darrell 1 day ago

Answered by TyDraniu 1 day ago

Unable to transmit emails

Sending message error "Failed due unexpected error 80004005. No description available. The message could not be sent using Outgoing server (SMTP)mail.hover.com for an un… (read more)

Sending message error "Failed due unexpected error 80004005. No description available. The message could not be sent using Outgoing server (SMTP)mail.hover.com for an unknown reason, Please verify that your Outgoing server (SMTP) settings are correct and try again.:

I have looked and cannot find the error. Able to transmit email using several other methods but prefer this way when it works. Assistance please.

Asked by ian128 1 day ago

Last reply by sfhowes 1 day ago

Run as and Single sign on

Hi Everyone, Environment details: OS: Windows7 (64bit) Firefox Version : 90.0.2 (64bit) I am trying to launch Firefox as a different user on my machine and trying to ope… (read more)

Hi Everyone,

Environment details: OS: Windows7 (64bit) Firefox Version : 90.0.2 (64bit)

I am trying to launch Firefox as a different user on my machine and trying to open a web page which uses Widows Single sing on. I want the browser to use the Run as account credential which I used to launch the browser to be used for the Webpage authentication. Tried setting the following configs network.automatic-ntlm-auth.trusted-uris and network.automatic-ntlm-auth.trusted-uris but didn't worked out. Any Idea how to force the browser to use the run as credential to authenticate into a webpage page that uses windows Single sign on.

Thank You, Kalidhas P

Asked by kalidhas.be 1 day ago

Last reply by TyDraniu 1 day ago

Common FF install to use with mult-boot setup.

Keep my FF and TB installs as separate as possible from my OS installs. Have profiles in their respective app folders on a separate partition. I boot to different VHDs… (read more)

Keep my FF and TB installs as separate as possible from my OS installs. Have profiles in their respective app folders on a separate partition. I boot to different VHDs or partitions for choice of OS. Using batch file to delete FF and TB parent.lock files, but still having issues. Like FF bookmarks and history being used by another another app and TB not opening at all while maxing out CPU. Surely a better way to do this without repeatedly deleting FF's security files? Like a configuration settings for multi-boot systems? Thanks

"The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem."

Asked by ggg3 1 day ago

Last reply by ggg3 1 day ago

idealo as a search engine

I am using firefox 91 beta. after a new installation i can no longer access the website Add idealo.de as a search engine, neither in the add-ons nor in your own sophistic… (read more)

I am using firefox 91 beta.

after a new installation i can no longer access the website Add idealo.de as a search engine, neither in the add-ons nor in your own sophisticated search engine.

who has a solution for me?

Many Thanks.

Asked by uwe.scheib 1 day ago