Showing questions tagged: Show all questions

Changing password.

I saw: https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-tb - re "Saved Logins. The following logins match your search:" However there is noth… (read more)

I saw: https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-tb - re "Saved Logins. The following logins match your search:" However there is nothing there. I had changed the linked Gmail account login but Thunderbird would accept neither the old nor the new password. Nor it seems would it let me enter a new one. Help please!

Asked by tony168 1 day ago

Last reply by tony168 37 minutes ago

How to import root CA certificate

Hello, How can I import a root CA certificate to Firefox for Android? I tried uploading the certificate to a webserver and navigating to it with Firefox for Android, but … (read more)

Hello,

How can I import a root CA certificate to Firefox for Android? I tried uploading the certificate to a webserver and navigating to it with Firefox for Android, but it does not work, either it downloads the file or display its PEM text content, no import prompt.

Asked by Darxis 1 month ago

Last reply by mh2 1 hour ago

  • Solved

Cookies for websites setup for ALLOW (replacement for post that "disappeared")

As captured in the long thread "What's the difference between ALLOW and ALLOW for a SESSION?”, with a lot of handholding from jscher2000, I managed to set custom choices… (read more)

As captured in the long thread "What's the difference between ALLOW and ALLOW for a SESSION?”, with a lot of handholding from jscher2000, I managed to set custom choices for privacy and security the way I wanted on my mac computer (blocking all cookies in all windows, with exceptions saved for ALLOW, ALLOW for SESSION and some for BLOCK). To accomplish this, required enabling deletion of cookies when Firefox closes.

My assumption based on information I got in the above mentioned thread, was that even when deletion of cookies is checked for when Firefox is closed, cookies for websites identified as exceptions with ALLOWED, are not deleted.

However, this is not what happens. A specific example is tripcheck.com, which stores custom itineraries for cameras in cookies. I setup quite a few of these custom itineraries and saved them and they were OK until I closed Firefox, when they were deleted, as the cookie was deleted. This website is setup as ALLOW in the Exceptions list.

As explained in the above mentioned thread:

"(2) Scenario Two

[X] Delete cookies and site data when Firefox is closed (checked)

Firefox shortens cookie expiration to session only unless the site has an ALLOW permission in the exceptions list. “.

I am more confused than ever, the settings do not appear to be working the way they are meant to work, not only for session cookies but also for what should be "permanent".

Am I doing something incorrectly or am I misunderstanding how setting should work?

If cookies of websites setup for ALLOW are deleted when Firefox is closed, the setting is defeating what I am trying to accomplish: saving cookies for websites that I use and save data in cookies (such as recognizing the computer, what’s needed for 2 step authentication, etc.).

Thanks.

Asked by Sue 18 hours ago

Answered by jscher2000 7 hours ago

My work app/website does not allow encryption; how do I add permissions to access it

My work app/website does not allow encryption; how do I add permissions to access it. I have previously accessed it 311 times from this computer but could not from yester… (read more)

My work app/website does not allow encryption; how do I add permissions to access it.

I have previously accessed it 311 times from this computer but could not from yesterday.

I cannot find how to add permissions to allow this website.

Asked by rmbaral 8 hours ago

2 factor authentication to access O365 email

My institution will require Duo 2-step authentication to access to its O365 Exchange email system. They want to force everyone to use desktop client Outlook, but I have u… (read more)

My institution will require Duo 2-step authentication to access to its O365 Exchange email system. They want to force everyone to use desktop client Outlook, but I have used Thunderbird (with Exquilla add-on) flawlessly for years. My institution does not allow use of App Passwords. I have seen conflicting entries about how to enable TB to work well with an O365 system using Duo 2FA. I don't even know if there is a problem with TB accessing the exchange email site outlook.office365.com/EWS/Exchange.asmx if I have an active 2-step authenticated session open in a browser. I have seen conflicting statements about TB 68 vs TB 78 regarding 2FA, and the use of OAuth2 authentication, which is an option even on TB 60. Obviously I can try out various things, but the risk is losing all email access in the process without being able to easily recover (once 2FA is activated, I cannot turn it off).

In view of how many places now require 2FA and how many people use TB, I would like some clarity on how to make them work together. I hope that someone with actual knowledge/experience with this can help (I cannot imagine I am the first to want to make this work). If this belongs in a different board, let me know. Thanks.

Asked by harrisal 6 days ago

Last reply by atErik 17 hours ago

Firefox set to require HTTPS results in communication error, choice to use HTTP only (my bank and other crucial HTTPS sites)

Firefox 84.0.2 (64-bit) Running HTTPS Everywhere Running Privacy Badger Firefox set for standard enhanced tracking protection HTTPS-ONLY mode set for all windows At my ba… (read more)

Firefox 84.0.2 (64-bit) Running HTTPS Everywhere Running Privacy Badger Firefox set for standard enhanced tracking protection HTTPS-ONLY mode set for all windows

At my bank and a few other websites using HTTPS as standard operating procedure, Firefox gives me an error that the site is NOT using HTTPS and gives me the option of using only HTTP! This is unacceptable, financial transactions must be secured with HTTPS. What is the fix for this?

I'm spread thin and don't have the personal time resource to keep hunting through thousands of miscellaneous support articles that, from their titles, I haven't a clue whether they are relevant or not! (Though I tried investing an hour or so in this exercise getting nowhere.)

Sorry, I didn't save copies of the same error message on three different HTTPS sites.

Asked by Kaleopono 9 hours ago

Some webpage images do not show

I find that images generally show on webpages such as the front page of a news site. However, when I click into a specific article, the image which is usually near the s… (read more)

I find that images generally show on webpages such as the front page of a news site. However, when I click into a specific article, the image which is usually near the start of an article in a lot of cases does not show (so it's not a "always never shown" situation); it's as if it's been removed from the webpage syntax i.e. there's no white space section showing something is missing. One example (of many I could include!) is https://www.nzherald.co.nz/nz/phonics-revolution-the-new-sound-of-reading-in-the-nations-schools/7A5UVZ55NAOJEQACLKELCNEU6U/ I verified there are images there by restarting Firefox with Add-ons disabled (which starts Firefox in Safe Mode), and also by opening in another browser. So I went thru and disabled *all* add-ons and restarted Firefox. Images still don't show! These missing images only show when I run Firefox in Safe Mode.

In the back of my mind, there is/used-to-be an option to limit the size of images on a page(?) but I can't find any option now. I have also refreshed Firefox (a number of times; including a total de-install, reboot, re-install) but the problem remains. .. What am I missing? I'd like to be able to see these images.

Thanks.

Asked by LudwigWN 11 hours ago

Browsing hijack

when trying to access https://www.facebook.com but the browser would redirect to "https://web.facebook.com/?_rdc=1&_rdr". I don't want it. Can you help me to access t… (read more)

when trying to access https://www.facebook.com but the browser would redirect to "https://web.facebook.com/?_rdc=1&_rdr". I don't want it. Can you help me to access the correst url which is "https://www.facebook.com. please, Regards.

Asked by toniabuokwen 15 hours ago

Facebook and/or firefox issue

All was good until sometime today. FF 84.0.2 W10 up to date. Previously, when browsing FB marketplace, i could send a message about an item for sale. That send messag… (read more)

All was good until sometime today. FF 84.0.2 W10 up to date. Previously, when browsing FB marketplace, i could send a message about an item for sale. That send message button is now greyed out. The messenger button on the top right of my screen used to open a dropdown/popup that gave me a summary of my messages. That no longer works. I have been thru all kinds of settings randomly on FF and FB to try and correct the issue but i cannot figure out what is going on. I have tried turning Ublock on and off but that has not helped either. The only access i now have to messenger is to open it separately. I have not changed any FB settings. I did not change any FF settings myself other than trying to find out what could be doing this and exploring ublock for possibilities as that seemed the most likely culprit. Can anyone shed some light on what the issue is.

Asked by callwill 1 day ago

Last reply by callwill 15 hours ago

  • Solved

(ProtonMail) How do I get a new page to load in the same page, not a new tab?

Hi; hope all is well in your world! I have a ProtonMail account. (It works fine, I recommend it!) Had it for years, but have not used it much. Looking into VPN and proton… (read more)

Hi; hope all is well in your world!

I have a ProtonMail account. (It works fine, I recommend it!) Had it for years, but have not used it much. Looking into VPN and proton offers one, so trying to find out more, and so am now exploring the proton site quite a bit.

I can log into ProtonMail itself very easily; I get directed to my ProtonMail inbox. Cool so far. But clicking on 'help' takes me to ProtonMail Support, in a new tab. Not so cool, because I'm now not logged in. If I hit the 'LOG IN' button at the top of that page, I can log in (again) very easily. But it takes me back to my ProtonMail inbox! Same problem if I try to log in to the Protonmail Blog.

I've tried everything I can think of. I've checked through all the ProtonMail support articles (that claim they are 'step by step guide to find easily your answer'); I've investigated 'Common Login Problems', and none of the offered solutions apply (I'm not having a problem logging in; I'm having a problem logging in to something other than the inbox.) I've tried disabling browser extensions; checked the settings of Javascript, Session Storage, and Cookies; even tried using a different browser.

I think the answer to this conundrum is to configure Firefox -- just for proton -- so that instead of opening a new tab it opens the content in the same tab. But I've searched Firefox help, and have not been able to discover how to do that.

I fear I am slowly but surely going insane.

Please help!

Asked by pendantry 4 days ago

Answered by pendantry 19 hours ago

  • Solved

Google Meet Sharing Screen

Just recently (Jan. 21st), I tried to share my screen while in a Google Meet and received the message, "You must grant permission in order to screenshare." I don't recei… (read more)

Just recently (Jan. 21st), I tried to share my screen while in a Google Meet and received the message, "You must grant permission in order to screenshare." I don't receive this message when I try it in Google Chrome. I've been able to share my screen in Google Meet when using Firefox in the past, but don't remember the last time I did. So, not sure when this issue really started. I would like to continue to use Firefox for this function, so any assistance is greatly appreciated.

Asked by s-coressel 22 hours ago

Answered by Scribe 22 hours ago

2 wat authentication

Hallo, I got a lock in the 2 wat authentication. I now my password but the e-mail with the verificationcode goes to a e-mail account from witch the password is within my … (read more)

Hallo,

I got a lock in the 2 wat authentication. I now my password but the e-mail with the verificationcode goes to a e-mail account from witch the password is within my passwallet of the Firefox account. Is their any workaround around thuis?

Renards Jeff

Asked by emile2 1 week ago

Last reply by emile2 1 day ago

Why Thunderbird try to connect to Google when opening PDF?

Hi I have a question. Why TB try to connect to google.com when i want to open PDF attachment? I have access only to email server ports and when you try check google i hav… (read more)

Hi I have a question. Why TB try to connect to google.com when i want to open PDF attachment? I have access only to email server ports and when you try check google i have big lags when trying to open PDF file. Lags reach to 10-20 seconds. Please repair this!

Best regards JF

Asked by jarekfil 1 day ago

Last reply by jarekfil 1 day ago

Office 365 cookie issue

I have configured FF to block all cookies under "Browser Privacy" the custom setting allows "Choose which trackers and scripts to block. and I selected "all cookies". Kno… (read more)

I have configured FF to block all cookies under "Browser Privacy" the custom setting allows "Choose which trackers and scripts to block. and I selected "all cookies". Knowing that all cookies will be blocked I logged into office 365 and allowed manually cookies through "view page info" I then selected "set cookies" to allow expecting full access to office 365 mail, but this did not occur. What happened is I logged into office 365 and could see the icons and my login name but could not read the mail.

Office 365 gave the message "we couldn't sign you in please try again" yet I could see my log in name and the office 365 icons for mail, calendar etc.. just not the actual data. If I allow cookies in Browser privacy (which i take it allows cookies always) it woks.

I bring this up because it seems like something is missing in cookies that is not represented in FF.What is the difference between browser privacy cookies and allowing it through view page permissions? Can anyone offer an explanation?

Asked by Mace2 6 days ago

Last reply by cor-el 1 day ago

VPN doesn't turn on

Hi, I'm a paid subscriber of Mozilla VPN. It works on my laptop but doesn't turn on on my android. It says denied by the server. It's not a first time happening I also tr… (read more)

Hi, I'm a paid subscriber of Mozilla VPN. It works on my laptop but doesn't turn on on my android. It says denied by the server. It's not a first time happening I also tried last week and it was a same result than. Can anyone plz help what to do? Cheers

Asked by fawwadshamim 2 days ago

Last reply by gaguilera 1 day ago

Requiring Fingerprint For Autofill

Hello! I recently purchased a new laptop that has biometric capabilities and was very excited to implement it into my Mozilla for an even more secure browser. Come to fin… (read more)

Hello!

I recently purchased a new laptop that has biometric capabilities and was very excited to implement it into my Mozilla for an even more secure browser. Come to find out (so I think), that the touch ID can only be used for "sensitive" information like credit cards, etc. Maybe I'm not looking hard enough, or I'm looking in the wrong place but what I would like to do is use touch ID on all of my autofills, even something as minor as a Webkinz account. I do know of the primary password, but obviously it's much faster and secure to use a fingerprint.

Any help would be greatly appreciated, thank you in advance!

Asked by hunterchandler1323 1 day ago

Last reply by cor-el 1 day ago