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Detach and Delete Attachment Not Working (Tbird 78)

Since moving to Thunderbird 78 I have found that I am unable to 'Detach' or 'Delete' some [jpeg] attachments from emails. When doing so, it goes through the usual action… (read more)

Since moving to Thunderbird 78 I have found that I am unable to 'Detach' or 'Delete' some [jpeg] attachments from emails. When doing so, it goes through the usual actions including the message that "this cannot be undone" but does not do so. Prior to this version it all worked as expected.

I have run though vacuous diagnostic tests (safe mode etc.,) but to no avail.

I would therefore be grateful for some assistance.

Many thanks

Asked by Carlton_R 1 hour ago

  • Solved

Thunderbird 78.4.0 update - all my emails in my inbox and archive folders have disappeared.

Hello, my Thunderbird performed yesterday ,9 November 2020, an automatic update to version 78.4.0 (from 68.12.1). Since then all my emails in my inbox and archive folders… (read more)

Hello, my Thunderbird performed yesterday ,9 November 2020, an automatic update to version 78.4.0 (from 68.12.1). Since then all my emails in my inbox and archive folders have disappeared. Also the archive folders with the submap structures are gone. Very annoying. I am not so experienced in trouble shooting. I have two hotmail accounts in use. So, I check on forums for a solution and one direction was to check the profiles in the help/problem solving tab. But it showed only two profiles for main and local. I checked in the AppData\Roaming\Thunderbird\Profiles\Mail the Archives.sbd with all the subfolders still there. Then I changed in the account settings the link in the local map to the Archives.sbd. I don't know if this is the correct method, though but now something happened: It retrieved all emails from the hotmail server (hotmail inbox and also those in the hotmail subfolders) and it constructed some archive folders and some subfolders. So I am still missing half of my archived emails and have too many emails in my inbox. How can I fix this and why didn't the Thunderbird update smoothly take over the existing map structure from the previous version? Thanks in advance for your support. Best regards, René

PS: if any additional information is needed from me, please let me know. Thanks.

Asked by rene_and_lotje 2 weeks ago

Answered by rene_and_lotje 1 week ago

Roaming profile huge

Hi, We are using Windows 7 with roaming profiles. The AppData/Roaming/Thunderbird/Profiles directory keep swelling until it is takes a really long time to log in or log … (read more)

Hi,

We are using Windows 7 with roaming profiles. The AppData/Roaming/Thunderbird/Profiles directory keep swelling until it is takes a really long time to log in or log out.

The Thunderbird profiles were deleted and new local profiles were created in the AppData/Local/Thunderbird directory. However it has recently been discovered that these have somehow made their way back into the Roaming profile.

The installation of Thunderbird is done by Wpkg. It runs a script on setup which sets Thunderbird to not download messages onto the local and not to download large attachments. But this behaviour no longer works in recent versions. Also it is overwritten by new releases of Thunderbird. The script originally tried to suppress Thunderbird from updating but this behaviour has also ceased to function.

Asked by matthew.broadhead 3 hours ago

Firefox does not display webpage correctly on startup

Hi. Firefox does not display the webpage properly on startup; only partial screen is used to display the page. PNG attached for clarity,. Any help to resolve this is much… (read more)

Hi. Firefox does not display the webpage properly on startup; only partial screen is used to display the page. PNG attached for clarity,. Any help to resolve this is much appreciated. Thank you.

Asked by JK 5 hours ago

YouTube player preferences not being saved.

Just recently I noticed that Firefox 83.0 is no longer retaining my viewer settings in YouTube. Specifically the theater mode and autoplay settings. I can set it to theat… (read more)

Just recently I noticed that Firefox 83.0 is no longer retaining my viewer settings in YouTube. Specifically the theater mode and autoplay settings. I can set it to theater mode, and turn off autoplay, and the next time I start Firefox, they are back to their defaults (autoplay on, compact viewer). At first I thought it was a YouTube issue but have tried it on Chrome and Chromium and both browsers save my settings. I'm running ArcoLinux 5.9.10 with I3 WM on both my desktop and laptop. I have both reset and re-installed FF with no change.

Asked by erik45 6 hours ago

Youtube chat disconnected when I watch live stream on Firefox

When I watch a livestream on youtube I get this message: "Chat disconnected. Please wait while we try to reconnect you. Unable to connect to chat. Please try again later… (read more)

When I watch a livestream on youtube I get this message: "Chat disconnected. Please wait while we try to reconnect you. Unable to connect to chat. Please try again later." This started happening after I reset Firefox.

Asked by magoocz 6 hours ago

I can't get or receive sound on zoom

A window on zoom says I need to update my browser,but I thought firefox updates on it's own by default. So, how do I get to talk on zoom other than also using a telephone… (read more)

A window on zoom says I need to update my browser,but I thought firefox updates on it's own by default. So, how do I get to talk on zoom other than also using a telephone? I plugged in a mic that I have,but it didn't help. I use an old web cam for visual, as my monitor has no camera.

Asked by trumpkinland 7 hours ago

can't send or receive email

i've been using thunderbird for many many years & starting last tuesday i was no longer able to send or receive email. i looked at the tips online & tried many s… (read more)

i've been using thunderbird for many many years & starting last tuesday i was no longer able to send or receive email. i looked at the tips online & tried many suggestions. i contacted AT&T and they allowed to me create a new password. that at least me to allow me to access & send email online, but that program is very inferior to thunderbird. hope you can help solve the problem, since i love thunderbird. thanks

Asked by capydan 3 days ago

Last reply by melerland7 8 hours ago

  • Solved

Thunderbird Update 78 can receive e-mails but not send using Spectrum IMAP

After Dnld TBird 78 can receive e-mails but not send ! On Spectrum IMAP with correct Server settings for Incoming and outgoing as well as PW accepted. Can send and rece… (read more)

After Dnld TBird 78 can receive e-mails but not send ! On Spectrum IMAP with correct Server settings for Incoming and outgoing as well as PW accepted. Can send and receive when logging into my RR account online so must be an issue with TBird 78! Please respond ASAP otherwise will have to change to another E-mail client which I hate to do since I like Mozilla and Firefox etc.

Asked by jmccoy30 2 days ago

Answered by jmccoy30 18 hours ago

TB78 and IMAP to POP3

Hi to everyone, first time here. Went to look at TB and noticed it was now '78' and so had to redo it for my Gmail emails. I made the mistake of redoing the first Gmail … (read more)

Hi to everyone, first time here.

Went to look at TB and noticed it was now '78' and so had to redo it for my Gmail emails.

I made the mistake of redoing the first Gmail account in 'imap'. Of course, now it shows all the emails from that account; a few thousand. I was about to delete and redo again but I held back thinking that might end up deleting all the emails on the Gmail server too. I did a little reading around and it seems that would have been the case. So, how do I redo the account to pop3 while not affecting any mails on the gmail server?

Note: I did a second account in pop3 and it works just like I want it to only showing the most recently arrived emails and all the other folders clear.

Thanks for any help.

Daniel

Asked by nowhereletter 9 hours ago

Firefox 83

Okay I just uploaded the new version of firefox I think 83, and every time I restart my computer or anything like that I have to re-log back into EVERYTHING. All my googl… (read more)

Okay I just uploaded the new version of firefox I think 83, and every time I restart my computer or anything like that I have to re-log back into EVERYTHING. All my google accounts everything that require a password. It has for the most part my passwords saved but it i a huge hassle especially since I work from home it eats up a lot of time.

It doesn't save my tabs I had left open either. I can get them back when I go to sync tabs but I have to do it one at a time. It literally takes me back to the "Important News: Changes to your Firefox" page every time and its been days and its super frustrating. If I have to do this every time I will have to switch over to chrome which would be a bummer. I have tried fixing it in my preferences section of firefox and made sure everything is lining up there so it should be saving my info but no matter what I do it just takes me back to that page along with my ad blocker and honey page as if it was my first time signing in

Please help I can't do this every time I log in

Asked by Raquel 1 day ago

Last reply by Raquel 10 hours ago

  • Solved

adresses capacity of the message filter

Hello, THUNDERBIRD : Il seems that the number of adresses filtered is limited, because the filter is not working with more than 200 adresses recorded. Please would you in… (read more)

Hello, THUNDERBIRD : Il seems that the number of adresses filtered is limited, because the filter is not working with more than 200 adresses recorded. Please would you inform me if there is any limitation under thunderbird, and in that case, precise the maximum of adresses recordable. THKS

Asked by gcarinato 3 weeks ago

Answered by sfhowes 3 weeks ago

How can I stop being prompted to upgrade Thunderbird?

A while back I upgraded to version 78 only to realize that was a major mistake for me. It wasn't easy but eventually I got myself back to version 68 and turned off autom… (read more)

A while back I upgraded to version 78 only to realize that was a major mistake for me. It wasn't easy but eventually I got myself back to version 68 and turned off automatic updates to be sure that I would stay on 68.

Then, out of nowhere, when I rebooted my machine I was back on 78 and have no idea how that happened. Once again, I went through the painful backward migration but kept wondering how the second forward migration happened since I had turned off automatic updates.

I think I may know, now, how the second migration to 78 happened. Something like once a day, Thunderbird pops up a dialog box asking me if I want to upgrade and it appears that the affirmative is the default selection. I am afraid that at some point that dialog box popped up, stole my focus just as I was hitting 'RETURN' and it downloaded and installed 78 in the background. I didn't find out about it until I rebooted my machine and reopened Thunderbird.

I don't want that to happen again -- I cannot currently run on 78. I would really like to stop it harassing me to upgrade -- I will upgrade when it is okay for me to do so. Is there some way to stop that dialog from popping up?

Thanks for any help you can offer.

Asked by lnoland 4 days ago

Last reply by lnoland 15 hours ago

email problem

Not sure where this problem should be listed. Here goes. In the column that shows: inbox, sent messages, trash, etc., I have somehow lost the "sent messages" listing. It … (read more)

Not sure where this problem should be listed. Here goes. In the column that shows: inbox, sent messages, trash, etc., I have somehow lost the "sent messages" listing. It seems to have been accidentally deleted. I suspect a family member may have done this unknowingly. How can I get it back. I realize there may be no way to get past data recovered.

Hope your Holiday has gone well in the face of current circumstances.

Ron Sefton Poulsbo WA

Asked by rlsefton 14 hours ago

Outgoing Mail

I accidently deleted the saved passwords and now I cannot put the providers name back in. Is there a way to correct this. I cannot edit anything. I will appreciate any he… (read more)

I accidently deleted the saved passwords and now I cannot put the providers name back in. Is there a way to correct this. I cannot edit anything. I will appreciate any help

Regards

Gary Pound

Asked by gary.pound 14 hours ago

Search from new tabs and homepage

I have the DuckDuckGo search engine as the only search engine in my list of search engines. There is a very annoying issue with the way Firefox handles searches. When I … (read more)

I have the DuckDuckGo search engine as the only search engine in my list of search engines. There is a very annoying issue with the way Firefox handles searches.

When I enter text into the DuckDuckGo search box two things can happen after hitting Enter to perform the search. If the cursor was positioned just below the search box where Change Search Settings button is located, after hitting Enter the the search defaults to the Options/Search page. This requires reloading my home page retyping my search query and ensure that the cursor isn't located over the Change Search Settings. Since the search engine textbox is located high up on the page instead of in the middle my cursor frequently ends up positioned over the Change Search Settings button. Since I am only using one search engine, it would be great if the Change Search Settings button could be disabled. Can This be done? I haven't been able to disable it with Firefox version 83.0 (64 bit).

Asked by server_farm 14 hours ago

Last reply by server_farm 14 hours ago