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  • Solved

streaming problems

hello. I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on … (read more)

hello.

I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on the site a certain error code message will pop up then the same yellow bar at the top says "the widevineCdm plugin has crashed..." i have reloaded the page, sent the report. uninstalled and installed firefox...but the issue continues. This happened roughtly 2 weeks ago and the problem hasnt resolved itself. Safari allows me to stream most sites barr disney plus. Can anyone help. I've tried many of the things google has suggested and it hasnt fixed the problem. I have tried chrome also, there seems to be the same issue. does anyone have suggestions

Asked by eshy_g 2 months ago

Answered by cor-el 2 months ago

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sending email

Something new is happening - there is a slow and very obstructing problem in sending emails - I can receive emails normally but when I try to reply or to send a message, … (read more)

Something new is happening - there is a slow and very obstructing problem in sending emails - I can receive emails normally but when I try to reply or to send a message, a yellow bar appears telling me there is a huge content slowing my process and asks me to click 'stop' or 'wait' It now takes 15 - 20 minutes to wait to send a message This has never happened before and has been happening for two days now. Please correct this problem. Thank you

Asked by lizardiharp 1 month ago

Last reply by Seburo 1 month ago

New Netflix bug crashing June 2021

Once again Netflix isn't able to play the videos on the FireFox browser. It told me that my browser was not updated, so I updated the Add-ons and then I got the dreaded "… (read more)

Once again Netflix isn't able to play the videos on the FireFox browser. It told me that my browser was not updated, so I updated the Add-ons and then I got the dreaded "Widevine has crashed" again. This happened before in April 2021? I think and then it was fixed. I hope the FireFox team sees this and is able to fix this bug again. Any other suggestions from other users are welcomed.

Asked by sjsutherland89 1 month ago

Viewing video with/without widevine for macOS

Recently, I've been unable to view paid for video, for example on Netflix. I get the following error message: The WidevineCdm Plugin has crashed. FATAL Clpp-Error [Catego… (read more)

Recently, I've been unable to view paid for video, for example on Netflix. I get the following error message:

The WidevineCdm Plugin has crashed. FATAL Clpp-Error [Category 6 - Code 6002]: {"browserError":""}

I'm using a macOS 10.95 and, says Firefox,:

"Note: The current version of Google Widevine is no longer compatible with older macOS versions such as OS X 10.9 and 10.10. Only macOS versions 10.11 and above are supported."

So my question, since it seems my mac is no longer compatible with Widevine, is whether there a way for me to watch video on Firefox? Perhaps with another plugin? Or no plugin? Perhaps this is an issue to take up with Widevine?

Thanks in advance.

Asked by ssaarrraahh 2 months ago

Last reply by cor-el 1 month ago

WideVineCdm plugin is crashing

WidevineCdm plugin is crashing when I try to play videos on Netflix, Hulu, and Peacock. In the browser, Firefox 78.10.0esr on my Mac 10.9. A yellow strip at the top expla… (read more)

WidevineCdm plugin is crashing when I try to play videos on Netflix, Hulu, and Peacock. In the browser, Firefox 78.10.0esr on my Mac 10.9. A yellow strip at the top explains that the plugin crashed and asks me to send a report, which I do and asks me to restart the browser, which I do. Nothing works. I tried "safe mode." I tried clearing caches and what not. I think the browser was just updated today. I am totally unable to play videos on those web pages previous mentioned. I am able to watch youtube, however.

Asked by orangeupurple 3 months ago

Last reply by cor-el 1 month ago

WidevineCDM Plugin Crash

I'm getting a Widevine CDM error when I try to use video streaming sites like Hulu and Netflix. I've uninstalled/ reinstalled Firefox, refreshed the browser, cleared my c… (read more)

I'm getting a Widevine CDM error when I try to use video streaming sites like Hulu and Netflix. I've uninstalled/ reinstalled Firefox, refreshed the browser, cleared my cache. Nothing's helping! Not sure what to try next. Any help would be appreciated, I'm not great with computers.

Asked by c_mcc 2 months ago

  • Solved

WidevineCdm plug-in crashed

WidevineCdm plug-in crashes everytime when I try to play disney plus or amazon prime. I fit the requirements via the disney plus site. Can anyone assist? I was streaming … (read more)

WidevineCdm plug-in crashes everytime when I try to play disney plus or amazon prime. I fit the requirements via the disney plus site. Can anyone assist? I was streaming fine last week and now its not working.

Asked by tim.mehesy 2 months ago

Answered by cor-el 2 months ago

widevinecdm error on mozilla firefox

Hi Everyone, I keep getting a widevinecdm error when trying to play hulu, netflix or amazon videos on my mac. This just started yesterday and I'm not sure why. I'm run… (read more)

Hi Everyone,

I keep getting a widevinecdm error when trying to play hulu, netflix or amazon videos on my mac. This just started yesterday and I'm not sure why.

I'm running mozilla firefox version 78.10.0esr (64-bit) on a macbook pro running OS X version 10.9.5

Anyone have any fixes?

Asked by ericsmayes 3 months ago

Last reply by cor-el 3 months ago

WidevineCDM stopped working - how to fix?

I have been having issues with some streaming sites e.g. Netflix, which give me a message at top of the browser that WidevineCDM has crashed (see attached img). Not sure … (read more)

I have been having issues with some streaming sites e.g. Netflix, which give me a message at top of the browser that WidevineCDM has crashed (see attached img). Not sure what's going on, as my googling hasn't found anything helpful about how to deal with this. Help would be appreciated!

Asked by timster.mcchi 2 months ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 2 months ago

Crash on a plugin won't let me submit crash report

I have a plugin that says its crashed it's the WidevineCdm plugin. I have tried submitting a crash report but it won't let me. I tried resetting the browser, re-downloadi… (read more)

I have a plugin that says its crashed it's the WidevineCdm plugin. I have tried submitting a crash report but it won't let me. I tried resetting the browser, re-downloading the browser nothing seems to help. What do I do?

Asked by elise33227 2 months ago

Last reply by cor-el 2 months ago

Widevine CDM crashing notifiation HELP

I am joining the millions...WidevineCDM crashes on all my media streaming options (Netlfix, HBO, etc). I am EXTREMELY tech illiterate and the suggestions so far for this … (read more)

I am joining the millions...WidevineCDM crashes on all my media streaming options (Netlfix, HBO, etc). I am EXTREMELY tech illiterate and the suggestions so far for this issue are way over my head. Does anyone have any basic solutions? Or a willingness to walk me through what to do step by step? Thanks

Asked by hldufek 2 months ago

Last reply by cor-el 2 months ago

Copied text is pasted with wrong alignment

Fortunately, this situation is not happening across all websites, but on those that it does, I haven't been able to find a solution, yet. As the title suggests, I copy a … (read more)

Fortunately, this situation is not happening across all websites, but on those that it does, I haven't been able to find a solution, yet.

As the title suggests, I copy a piece of text/paragraph from said website, and when I paste it in a word processor such as Pages or Text Edit (both Mac apps), the text is aligned to the left. The goal is to be able to paste said text with a justified alignment (predefined on the paragraph of the open document). It used to work flawlessly up until two months ago.

I'm don't know if some Firefox update caused this or maybe some extension might be interfering (I have checked the installed extensions and none of them appear to be the cause, but maybe it is the case). Either way, I've checked the same websites on Chrome and this issue is not happening there, so clearly it's browser related.

Any guidance, tips or help is very appreciated. Thank you.

Asked by kinets 2 months ago

Last reply by FredMcD 2 months ago

Widevine cras

I can no longer watch any streaming services on my computer. The message "The Widevine plug in has crashed..." It says it is because flash player crashed. I don't know ho… (read more)

I can no longer watch any streaming services on my computer. The message "The Widevine plug in has crashed..." It says it is because flash player crashed. I don't know how to fix it.

Asked by ambushemma26 3 months ago

Last reply by cor-el 2 months ago

WidevineCdm crash on hulu and hbomax

I keep getting a crash notice when I try to watch Hulu that prevents me from playing anything. It says "WidevineCdm plugin has crashed" and gives me an option to reload, … (read more)

I keep getting a crash notice when I try to watch Hulu that prevents me from playing anything. It says "WidevineCdm plugin has crashed" and gives me an option to reload, but it pops up again when I reload. How do I fix this? If it helps my crash report ID is bp-b9dc86c3-0580-4fb3-b7d3-86b6d0210506

Asked by mcsaskia 3 months ago

Last reply by cor-el 3 months ago

WidevineCdm crashes on Firefox 78.10 (Mac OS)

WidevinCdm crashes. I have submitted multiple crash reports but not sure if any went through. There was no pop-up window or any field to describe the problem like what th… (read more)

WidevinCdm crashes. I have submitted multiple crash reports but not sure if any went through. There was no pop-up window or any field to describe the problem like what the 'Learn more..' link says when the crash occurs.


I have already seen other reports of this problem (e.g. https://support.mozilla.org/en-US/questions/1334218 )


Crash seen on:

Firefox 78.10.0 Mac OS 10.9.5 (Can't upgrade further on existing HW)


I don't like the recommendation on the above URL to install an older version of Firefox. We never tell anyone to go back to old versions of our SW if the bug is created by the new version. For me, the crashes started right AFTER I upgraded Firefox to 78.10.0. I was watching CBS shows. So the crash has a definite connection to the Firefox upgrade. I haven't changed anything else on my MacBook. I had no problem watching the shows on previous versions of Firefox.

To reproduce the crash, try to watch a "free" CBS show ( e.g. https://www.cbs.com/shows/fbi/ ). No subscription needed for a few episodes available for free.

Asked by khufia-ffmoz 3 months ago

Last reply by khufia-ffmoz 3 months ago