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Both receiving and sending messages work intermittently

For background on my mail server setup, please see https://support.mozilla.org/en-US/questions/1242115. I've left the outgoing server setup as Yahoo simply so that I don'… (read more)

For background on my mail server setup, please see https://support.mozilla.org/en-US/questions/1242115. I've left the outgoing server setup as Yahoo simply so that I don't have to change settings every time I visit the U.S. and when I return home again.

As of a couple of days ago, clicking on Get Messages frequently results in an error message saying that the connection to the pop server timed out, and clicking on Send often gets a similar message (though of course referring to the smtp server). I haven't changed any settings since implementing sfhowes' instructions in the thread mentioned above. I have zero connection problems in Firefox.

Asked by doniel 15 hours ago

Last reply by doniel 3 minutes ago

Bare pages only display, without images, links or formatting

I mainly use Firefox. I worked offline on a couple of mails on yahoo webmail, intending to send them in the morning. On waking up, I went online to send wanted to send t… (read more)

I mainly use Firefox. I worked offline on a couple of mails on yahoo webmail, intending to send them in the morning. On waking up, I went online to send wanted to send them, but they could not. Needless to say, the texts of those mails have been lost and were not saved as drafts. All my firefox pages, old and new, now open as bare pages, without links, formatting, pics or functionalities. I am not even able to upload here an image of my screen on a typical page. My email is denisbridoux@yahoo.com.

Asked by denisbridoux 13 hours ago

Last reply by cor-el 31 minutes ago

ISP help has lost all previous e-mails included family history files

In short the tech support erased the e-mail settings and effectively made a new profile on my parents computer. I can go into the original profile and see the size of the… (read more)

In short the tech support erased the e-mail settings and effectively made a new profile on my parents computer.

I can go into the original profile and see the size of the inbox confirming that the old e-mails still are present but I am not able to get Thunderbird to display them. when opened normally. I have even attempted to move the files manually into the new profile local folder in attempts to recover them. I have spent allot of hours trying to get access to recover the family history files that had not yet been backed up and are no longer replaceable.

I have since copied the mail directory from in the profile and brought it to my own computer but I am still unable to get the original e-mails to display. System restore will not work in any mode and I have run out of ideas. Does anyone have any suggestions on a program that can let the files be displayed so they can be recovered?

Asked by damadark1 37 minutes ago

Locked out

I did a restart on FireFox because it was slow. I now have nothing in LockWise. I don't know how to get my passwords back. Please help me!

Asked by Barbara 1 hour ago

メールを開いた時のトラブル

サンダーバードのメールを開いた時に”サーバーimap.gmail.comへの接続時の認証に失敗しました。”という吹き出しの表示がでてきてその時は消しても次に開いた時に又同じ吹き出しが出てきます。Gmailメールは普通に使えているのでこの吹き出しが出てこないようにしたいのですがどうしたらよいでしょうか?

Asked by 417-otakeda 12 hours ago

Last reply by sfhowes 1 hour ago

Firefox crashing frequently with Mozilla Crash Reporter

Firefox has been crashing daily. Need to reinstall every time it crashes. Have tried different versions of Firefox but it still crashes. The latest Crash ID: bp-aea83dc… (read more)

Firefox has been crashing daily. Need to reinstall every time it crashes. Have tried different versions of Firefox but it still crashes.

The latest Crash ID: bp-aea83dc4-ed3d-4298-8686-b149b0201126

Would appreciate help in fixing the problem. Thanks!

Asked by yuenhome 4 hours ago

Last reply by yuenhome 2 hours ago

disable use of Pinned Tabs

Hi all, my daughter has found out that with Pinned Tabs she can work around the site-specific time limits I have set inside a parental control product (on windows10). No… (read more)

Hi all, my daughter has found out that with Pinned Tabs she can work around the site-specific time limits I have set inside a parental control product (on windows10).

Normally the parental control just closes tabs that display a forbidden or over-used web URL. But as Pinned Tabs have no close button it seems to fail. It only reports "time is over".

Is there a way to disable Pinned Tabs ? In about:config maybe?

Thanks and best regards Daniel

Asked by danielfoe 4 hours ago

Last reply by cor-el 2 hours ago

  • Solved

Tabs Close and E-mails Have been Wiped Out

These are the issues which I have: - I close Thunderbird with many tabs open. When I reopen Thunderbird all the tabs are closed except for the Inbox. Previously the tabs … (read more)

These are the issues which I have:

- I close Thunderbird with many tabs open. When I reopen Thunderbird all the tabs are closed except for the Inbox. Previously the tabs remained open but since recently that is not the case.

- In my Inbox all e-mails from before 16-Nov-2020 are blank I can see the Subject, who they are from and their date and time. But when I highlight them they appear to be from the last legible sender, the title is shown from the last legible sender and their contents are blank. How can I restore them?

Not long ago I installed Malwarebytes. Since I had these problems I uninstalled this application. Yet the problems have not been resolved. What can I do about them? Thank you.

Asked by genie 3 days ago

Answered by sfhowes 3 days ago

Help lovely volunteers - email failed to send

Hi I've added a new email. My existing is [email]@theweddingowl.com and I've added [email]@e-lope.co.uk and I'm unable to send or I believe receive emails. I'm not techn… (read more)

Hi I've added a new email. My existing is [email]@theweddingowl.com and I've added [email]@e-lope.co.uk and I'm unable to send or I believe receive emails. I'm not technical so would love a step by step dummies guide to resolving where I've gone wrong.

Many thanks for your time x

Asked by The Wedding Owl 6 days ago

Last reply by sfhowes 2 hours ago

Integrated OpenPGP in TB 78.2+ much less functionality than Enigmail?

Where can I find a roadmap for OpenPGP integration? I've been using Enigmail for years, and find the current OpenPGP integration lacks significant features that made Enig… (read more)

Where can I find a roadmap for OpenPGP integration?

I've been using Enigmail for years, and find the current OpenPGP integration lacks significant features that made Enigmail useful.

  • Unable to prompt for passphrase at each use. This is a major security issue if anyone gains access to your system with TB already running. It is unacceptable that your PGP keychain is wide open as long as TB is running.
  • Internal keyring. I used to be able to share a single keyring between Windows, Cygwin and TB. Now that TB has moved to keeping its own keyring I have to worry about moving keys back and forth as needed.
  • Fails to validate alternate identities. A keypair can have multiple associated email addresses. If you receive a signed/encrypted message "From" an alternate identity, TB fails to see the signature as valid.

Are there any plans to mitigate these problems?

Asked by jhgarrison 3 hours ago

Realms (protected directory), FF 83.0, OSX 10.14.6

Since the update, I'm unable to access ANY protected directories on any sites (those where a small modal dialog box appears at the top of the page asking for a uid/pwd pa… (read more)

Since the update, I'm unable to access ANY protected directories on any sites (those where a small modal dialog box appears at the top of the page asking for a uid/pwd pair and displaying the name of the realm above that). The dialog box doesn't even appear, the page does not change from its previous location, and the "I'm thinking" animation in the tab continues forever without ever seeing an error message.

Any suggestions? Must I downgrade? (uck)

Asked by buggyisalreadytaken 1 day ago

Last reply by buggyisalreadytaken 4 hours ago

Firefox opens previous tabs on startup even though this setting is turned off

Whenever I open Firefox it opens a new tab for a brief moment then closes it and opens my previous tabs from my last session. I have this setting unchecked in the setting… (read more)

Whenever I open Firefox it opens a new tab for a brief moment then closes it and opens my previous tabs from my last session. I have this setting unchecked in the settings. I think that it is crashing and trying to restore my pages because of that, but there are no crash reports when I visit about:crash. I am running the latest version of Firefox and windows 10.

Asked by Luke Shuttleworth 2 weeks ago

Last reply by Luke Shuttleworth 4 hours ago

Connexion problem

Hello, Impossible to connect to my bank website: https://www.credit-agricole.fr/ca-finistere/navigateurNonCompatible.html Here the message: "Votre navigateur est obsolète… (read more)

Hello,

Impossible to connect to my bank website: https://www.credit-agricole.fr/ca-finistere/navigateurNonCompatible.html Here the message: "Votre navigateur est obsolète Le site que vous visitez ne peut être visualisé que sur un navigateur moderne. Nous vous invitons à mettre à jour votre navigateur pour améliorer la qualité et la sécurité de votre navigation. Pour ce faire, veuillez sélectionner le navigateur vous concernant ci-dessous."

I already load the update of firefox...

Can you help me?

Asked by contact.kitoslev 5 hours ago

Moving open tabs

In one of the latest versions, ability to move open tabs was removed. Now, if you hold down a tab in the menu of open tabs, then firefox offers to save the tab to collect… (read more)

In one of the latest versions, ability to move open tabs was removed. Now, if you hold down a tab in the menu of open tabs, then firefox offers to save the tab to collection and you cannot swap the two tabs in any way. But now there are 3 actions to close the tab: swap to the right, swap to the left and a cross. Why so much? Maybe better transfer the move function to the cross then. Is there some way to get the function of moving open tabs back? Maybe there is something in settings that I did not see. In addition, now if you cancel closing tab, then this tab is moved to very beginning. I have over 100 open tabs and the last one becomes the first without the ability to move, can you imagine what a nightmare?

Asked by fllay 6 days ago

Last reply by fllay 5 hours ago

Error message: Unable to save message as a draft.

Hi, I'm using TB 78.5.0 (32-Bit) on Windows 10 (64-Bit). TB is connected to my provider mail server by POP. I have a primary mail account there and a few alias mail addre… (read more)

Hi, I'm using TB 78.5.0 (32-Bit) on Windows 10 (64-Bit). TB is connected to my provider mail server by POP. I have a primary mail account there and a few alias mail addresses.

When creating a new message using the "from" as my primary mail address saving this message as a draft works fine, regardless I configure the drafts folder to my mailbox or a local folder. However when setting the "from" to one of my alias mail account (same provider, same primary mail account) I'm no longer able to save this message as a draft. The error message "Unable to save your message as a draft. Sending of the message failed." Just changing my account given in the sender field makes the difference. Further I do not have any issues sending mails regardles what sender account I use.

Starting TB with add-ons disabled didn't make an difference. Also searching the web ans especially the Mozilla sites did not help further. Any ideas what to check else?

Thanks and regards

Asked by klein.helferlein 5 hours ago

Constant Firefox tab crashing

So, for some starting from last week, my tab has been crashing like crazy. It doesn't really matter which site I am on, though YouTube or some other site that takes you t… (read more)

So, for some starting from last week, my tab has been crashing like crazy. It doesn't really matter which site I am on, though YouTube or some other site that takes you to a specific login window will crash more often.

For example, there is a site from Naver, whenever I try press login, a window for the signup will popup and then immediately crash. I can't even type a single letter on the login screen.

YouTube has also been a problem whenever I try to watch some videos. I sometimes have to refresh up to 10 or more times to make it to work.

I've tried the safe mode and the problem still persists. It seems like other browser is having some similar problems, so I am assuming there is something wrong with my hardware, but I don't know how to pin it down.

Can someone help me with this problem?


Support ID

bp-22b6355b-a119-44b2-a405-d5cd22160331

Asked by skypasser 7 hours ago

Last reply by cor-el 5 hours ago

sound when using firefox

Hi The other day i was watching a movie on Viaplay. I paused it, and when i started it again, there was no sound. Ive tried other websites, to see if there is any sound,… (read more)

Hi The other day i was watching a movie on Viaplay. I paused it, and when i started it again, there was no sound. Ive tried other websites, to see if there is any sound, but sadly no. Ive tried other browser, and there the sound works just fine.

ive tried reinstall mozilla, and seached for solutions, but cant get any answers.

Please is there som tec guru, that can help me

Best reggards

Michael

Asked by michael_sandberg87 1 day ago

Last reply by michael_sandberg87 6 hours ago

Problem - the "sub-window" prompts in FireFox Browser

Hello, The problem that occurs to me can be seen at the picture in the attachment. I have cleaned cash and cookies, but it did not solve the problem. Any idea how to sol… (read more)

Hello,

The problem that occurs to me can be seen at the picture in the attachment. I have cleaned cash and cookies, but it did not solve the problem. Any idea how to solve this??

Asked by mica_lekic 8 hours ago

Last reply by cor-el 6 hours ago