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Address Bar Search issue

When I search for something in the address bar using Firefox, I don't receive Google suggestions. The second photo is from another browser and shows exactly what I want. … (read more)

When I search for something in the address bar using Firefox, I don't receive Google suggestions. The second photo is from another browser and shows exactly what I want.

What settings might I have changed?

Firefox currently: https://prnt.sc/11K105eLPdle

I want: https://prnt.sc/ToJ_b2PQ14k9

Note:

   browser.search.suggest.enabled => true
   browser.urlbar.suggest.searches => true

I've looked at the details in the config. As above. I've also used the Firefox Reset feature, but the problem still persists.

Asked by Aren 1 minute ago

500 Server Error

Yesterday I synced Firefox desktop to iPhone 13 and iPad 11. I created an account. The syncing worked. Today I tried to access one specific website and got this message… (read more)

Yesterday I synced Firefox desktop to iPhone 13 and iPad 11. I created an account. The syncing worked.

Today I tried to access one specific website and got this message: "500 server error. Oops. Sorry. Your request could not be carried out because of an error. Please log out and sign in again". That didn't work.

I tried accessing other websites within Firefox desktop Version # 140.04 64 bit. They do work.

I don't know if this service error is something within Firefox or within Windows 10 latest update, or something else. I've reviewed system Administrative Events and there are numerous notes for 7/18/25. Many say "Distributed COM" some are Service control manager, many entries "Device setup manager". I have photos of several screens.

I've deleted cache and history (I use private Mozilla). I've restarted the laptop PC twice. No change to that website access. I used troubleshooting and that didn't help at all.

Please help diagnose where the problem is and how to fix it if the source is my computer. If it's a server problem please advise. Thank you. JHL

Asked by jhloeb28 22 minutes ago

Last reply by Paul 4 minutes ago

Too small text for tab headings

I just installed Firefox 140.0.4 on my MacBook Pro, and the text size in the tab headings is way too small. I've seen fixes (from years ago) for older versions of Firefo… (read more)

I just installed Firefox 140.0.4 on my MacBook Pro, and the text size in the tab headings is way too small. I've seen fixes (from years ago) for older versions of Firefox, but they haven't worked for the recent version 140.0.4.

Asked by raymc000 26 minutes ago

https://www.xfinity.com/stream/listings/favorites no longer works - firefox 140.0.4

Connectivity to www.xfinity.com disappeared...with latest firefox 140.0.4 as near as I can tell. xfinity still works on Google Chrome and Microsoft Edge. Please fix fire… (read more)

Connectivity to www.xfinity.com disappeared...with latest firefox 140.0.4 as near as I can tell. xfinity still works on Google Chrome and Microsoft Edge. Please fix firefox browser so I don't have to go to chrome or edge. thanks!

Asked by Craig Burgi 1 day ago

Last reply by jscher2000 - Support Volunteer 35 minutes ago

Restore FireFox

I was forced to erase my PC because it was infected with malware. I saved my Tbird profile to my HDD before erasing. I pasted the saved profile to %Appdata% >Thunder… (read more)

I was forced to erase my PC because it was infected with malware. I saved my Tbird profile to my HDD before erasing. I pasted the saved profile to %Appdata% >Thunderbird, copying 1,777 items. When I brought up Tbird, I got the Account Setup window, so I don't think the profile was actually there. What did I do wrong?

Asked by David Francis 40 minutes ago

macOS Mission Control - selecting a window that's behind Firefox

On macOS (Sonoma for me), if a Firefox window has focus and and there is a window that doesn't have a dock icon (for example, the "About This Mac" window) that is behind … (read more)

On macOS (Sonoma for me), if a Firefox window has focus and and there is a window that doesn't have a dock icon (for example, the "About This Mac" window) that is behind the Firefox window, using Mission Control to bring that window to the front doesn't work.

Well, actually it does work, but then the Firefox window immediately comes back to the front. If any other app has the focus, then it works correctly (Firefox doesn't force its way back to the front).

Does anyone else experience this, or is it just my system?

Asked by Jay Madren 1 hour ago

playback of DRM content

no matter what I try I cannot get any content from HBO max, crunchyroll, or spotify to play. I feel as though I have tried every troublshooting step. In firefox 140.0.4 6… (read more)

no matter what I try I cannot get any content from HBO max, crunchyroll, or spotify to play. I feel as though I have tried every troublshooting step. In firefox 140.0.4 64 bit on windows 10 I have:

-turned DRM off and on -disabled and re-enabled widevine -disabling all extensions -try in a private tab -turning off tracking protection -clearing cookies/cache/site data -uninstalling and reinstalling firefox -trying on firefox nightly -trying on other firefox based browsers zen, librefox same issue. chromium based browsers and firefox on my windows 11 laptop play drm content like normal -manually installing older version of widevine -changing useragent to chrome(this triggered cloudflare and would not let me pass) -making another user in windows and trying there

the error i get on crunchyroll is code: DRM-0 and on spotify it loads but the play icon does nothing. in hbo max i get error code 1k-0003

At this point I don't know what else to try, If there is not another solution I probably try to just switch to brave browser or wiping this pc and reinstalling windows.

Asked by BigPurpleHippo 1 hour ago

Initial Screen Icon Population Issue

When I 1st open Firefox w my android cell, the "Jump Back In" appears & as I'm about to click it, icons above it populate (See attached pic), pushing "Jump Back In" … (read more)

When I 1st open Firefox w my android cell, the "Jump Back In" appears & as I'm about to click it, icons above it populate (See attached pic), pushing "Jump Back In" down & making me click on some other icon. I've learned to wait a few seconds before clicking my "Jump Back In" selection, which is what I do 99% of the time. You should always populate the placeholders for those icons, or anything that will shift things down, to avoid this.

Asked by Will Burr 1 hour ago

eBay errors

When I access eBay using Firefox I cannot access the choices on screen so unless there are no choices I cannot buy anything. I have tried Google Chrome which workd but I … (read more)

When I access eBay using Firefox I cannot access the choices on screen so unless there are no choices I cannot buy anything. I have tried Google Chrome which workd but I prefer to use Firefox and I would like someone to investgate this problem which has arisen with the last two Windows 11 uodates.

Asked by gordonbulmer22 2 hours ago

browser tab frequent crashes

bp-9332d102-b69b-4e95-bdca-6398e0250718 bp-7a10d4a4-14ac-4856-b512-892750250718 Hello Just reinstalled windows, new browser, frequent crashes while downloading big files… (read more)

bp-9332d102-b69b-4e95-bdca-6398e0250718 bp-7a10d4a4-14ac-4856-b512-892750250718

Hello Just reinstalled windows, new browser, frequent crashes while downloading big files from googledisc What should i check?

Asked by notmuru 5 hours ago

Last reply by notmuru 2 hours ago

Unable to make Purchases on Firefox

Hello. I frequently shop at particular store and have never had a problem. Now, it's off and on. One order will go through with the help of their customer service (doin… (read more)

Hello. I frequently shop at particular store and have never had a problem.

Now, it's off and on. One order will go through with the help of their customer service (doing a direct purchase). Then a few weeks later I don't have a problem and can order without assistance. Now, once again, I can't purchase anything. Once my credit card goes through my address disappears. Then I add my address again and then my credit card is deleted. When my address or my credit card is deleted the order has in bold red letters telling me to add it again. I've tried Chrome after Firefox had issues but it had an issue too.

Is there something I can disable while I shop? I'm not having any problems with any other sites. Thank you!

Asked by Janice Viescas 2 days ago

Last reply by Janice Viescas 2 hours ago

webcam, microphone not accessible

I have read all your tutorials. I was unable to have an important televisit with my doctor yesterday because nothing I tried worked. I am unable to use webcam for other… (read more)

I have read all your tutorials. I was unable to have an important televisit with my doctor yesterday because nothing I tried worked. I am unable to use webcam for other sites until I resolve this problem. Previously I had no problem with my webcam but recently had to get new pc with windows 11 & needs to configure my pc to address this issue. I have another appt scheduled with another doctor & need to fix this problem asap Thanks

Asked by mxereas 21 hours ago

Last reply by mxereas 2 hours ago