Thunderbird for Mac

Approximately May or June of 2020, the "send" button in Thunderbird became unresponsive. Selecting it results in no response whatsoever. When using the "Write" option to … (read more)

Approximately May or June of 2020, the "send" button in Thunderbird became unresponsive. Selecting it results in no response whatsoever.

When using the "Write" option to create a new email, the send option is present but unresponsive. I can then successfully send the email by using the top menu bar item of "File>Send Now".

I believe this occurred around version number 68.xx or version number 69.xx and has persisted through current versions up through 78.6.1.

Asked by Craig-gvoyager 3 hours ago

Last reply by sfhowes 56 seconds ago

missing folder

About a month ago I installed the newest version of Mozilla Thunderbird. Something went wrong in the installation process as my entire email system disappeared. Eventual… (read more)

About a month ago I installed the newest version of Mozilla Thunderbird. Something went wrong in the installation process as my entire email system disappeared. Eventually (and somehow) I installed the newest version. But now some of my folders are missing. How can I recover them from a previous version of Mozilla Thunderbird?

Asked by lktasker 2 hours ago

Last reply by sfhowes 2 minutes ago

Archiving tagged emails doesn't work right

HI all, this is going to be a bit lengthy, please bear with me. CONTEXT I use tags to set up a sort of GTD system in my Inbox, and I sort by tag. So my Inbox batches emai… (read more)

HI all, this is going to be a bit lengthy, please bear with me.

CONTEXT I use tags to set up a sort of GTD system in my Inbox, and I sort by tag. So my Inbox batches emails under Do Today, In Progress, Waiting For etc. When I've dealt with an email, I archive or delete it. But, I want to untag it first. (I have my reasons ...)

Windows 7, then Windows 10, currently Tb version 78.6.1. (This has been going on for well over a year, maybe two, through several updates.)

PROBLEM I untag the email. Fine. I hit Archive. Nothing happens, the email stays put till I refresh the view by just clicking away to a different folder and clicking back, but then when I come back to the folder, I get the nonsense in the pic I've attached. (You might need to download it to view it. I couldn't get it to display right when I checked.) The nonsense: a blank line, bolded, starting with Re: .... then the date: 1969-12-31 6:00 pm. Often, but not always (I can't figure out what causes it) a corresponding folder is created in the Archives labeled 1969. The archived email is not in the 1969 folder, it's in the correct folder. My next step? Click away, click back. This removes the blank line from the view. Then delete the empty 1969 folder.

The above happens sometimes but not always when I delete as well. Except that I just get the blank line, I don't get the 1969 folder. And... important... it never happens when I hit Archive first without untagging. The email is removed from the view immediately, and sent to the correct folder.

Obviously, the workaround is to archive them tagged, then go untag them in the archive folder, but this is also a hassle, and I don't like workarounds to begin with. My semi-GTD system works really well except for this one annoyance, and I've run out of search term ideas looking for a fix. I've also repaired folders, and checked every setting. My non-programmer conclusion is that the tags are buggy, but if anyone has a more immediate fix I would love to hear it.

Asked by KarenM2 1 hour ago

Last reply by sfhowes 5 minutes ago

Inbox messages go blank

Hi everyone, hope you are ding fine these days... i'm running thunderbird with an exchange account and owl extension. From a few days ago with thunderbird on screen, inbo… (read more)

Hi everyone, hope you are ding fine these days... i'm running thunderbird with an exchange account and owl extension.

From a few days ago with thunderbird on screen, inbox folder shows all the messages and all of a sudden inbox goes blank, i click on any other folder (draft, sent...) and click back on inbox folder, and all messages apperas back.

Thunderbird is up to date, i can't find any explanation or solution to this.

has it happened to anybody?.

thanks for your help... Best regards HMD

Asked by hsmonroy 1 day ago

Last reply by christ1 8 minutes ago

Messages disappear every time Thunderbird checks for new messages; can make reappear though

On my laptop (Macbook Pro 2020; macOS 10.15.7), in Thunderbird (78.6.1; 64-bit), within only one email account (IMAP; server type = owl), the messages I see in every fold… (read more)

On my laptop (Macbook Pro 2020; macOS 10.15.7), in Thunderbird (78.6.1; 64-bit), within only one email account (IMAP; server type = owl), the messages I see in every folder for that account disappear every time Thunderbird checks for new messages. (I have changed the time value to verify this.) This of course just started happening today, has worked fine for many months before this (even last night), and I recall no changes having been made to trigger this.

I can see the messages in any given folder again "if" I click on another folder and then back on that original folder. It is as if Thunderbird is forced to reload/re-show them. Or, I can right click on any folder, choose Properties and then click Repair Folder. This, too will restore visibility to the messages, until Thunderbird checks for new messages; whereupon, they all disappear again.

In order to give you wonderfully helpful people more information, just in case...

  • I did add this email account in Thunderbird using the Owl for Exchange extension, which has worked great. I do not know if it may be the culprit. Restarting Thunderbird in Safe Mode cannot verify this operation since the account is not even available when doing so.
  • I have multiple email accounts created in Thunderbird, even other IMAP accounts, and this only happens with one account.
  • This same problem email account does not have issues online or through my phone.
  • I noticed that this problem email account is the only one that will not allow me to Compact Folders. That option is greyed out for some reason.
  • If I have unread messages in my Inbox, then the Inbox folder still indicates as much, even though the messages are not visible until I re-jog things.

I am currently out of ideas.

Asked by applejack 2 days ago

Last reply by christ1 10 minutes ago

Thinderbird emails 'disappear'

I reinstalled Thunderbird on the same machine, using same exchange server with owl. All exactly as before. Only now, when I open Thunderbird, all messages appear briefl… (read more)

I reinstalled Thunderbird on the same machine, using same exchange server with owl. All exactly as before. Only now, when I open Thunderbird, all messages appear briefly in my Inbox, then disappear. I cn see them gain if I filter then unfilter - until new message arrives, when everythnig but the new message promptly disappears again. Help! This is driving me nuts. To the point of going back to MS!

Asked by kirsten5 1 day ago

Last reply by christ1 12 minutes ago

Since a recent thunderbird update I cannot send messages with a custom header

I have a custom header X-TTS: configured as "mail.compose.other.header;X-TTS" when I try and send a message with something in that custom header nothing happens when I cl… (read more)

I have a custom header X-TTS: configured as "mail.compose.other.header;X-TTS" when I try and send a message with something in that custom header nothing happens when I click the send button it just responds like I hadn't clicked it. No error messages no nothing.

If I remove the contents from the custom header then the send button works and is able to send the message.

I reverted to 78.5.1 from 78.6.1 and the custom header works in that older version.

Asked by tacliat 1 hour ago

Last reply by sfhowes 15 minutes ago

Failure to Send

About 75% of the times I try to send an email I get the following: "Sending of the message failed. The message could not be sent because the connection to Outgoing server… (read more)

About 75% of the times I try to send an email I get the following: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.XXX.XXX was lost in the middle of the transaction. Try again." Failure is more common with attachments, and gets worse with increasing attachment size. For one message with a 600K attachment, I had to try 44 times before the message went. The problem occurs on a desktop and two laptops that use Thunderbird. Opening Thunderbird in Safe Mode did not help. My ISP cannot find a problem and believes the problem is caused by Thunderbird. I think the problem started in October 2020.

Asked by kstansberry 1 day ago

Last reply by sfhowes 30 minutes ago

Configuration

For the second time in a year I have opened Thunderbird & been presented with the screen Configure your existing account. The first time in a lot of years smooth runn… (read more)

For the second time in a year I have opened Thunderbird & been presented with the screen Configure your existing account. The first time in a lot of years smooth running. I can't proceed from there without doing so. I comply with the request which then proceeds to Thunderbird. But it is the original from new configuration. None of my created folders with my stored emails. Thankfully I back up my Profile on a weekly basis. (ingrained since I started on 8 inch floppy discs) How do I prevent this happening again please?

Asked by ronrjp1 31 minutes ago

  • Solved

Unable to display (Gravatar avatar) image on Firefox

Hi there, I'm building my first website. When I log in (jam-works.org/wp-admin) the very right end of the top bar in the 'dashboard' menu shows a blank, empty box where … (read more)

Hi there,

I'm building my first website. When I log in (jam-works.org/wp-admin) the very right end of the top bar in the 'dashboard' menu shows a blank, empty box where my avatar or pic or Gravatar or whatever should be ("1of2" below). The profile section from which to change this displays that same blank square with a link: "You can change your profile picture on Gravatar".

Which I've done. When I open jam-works.org/wp-admin with another browser, it displays the picture ("2of2" below), but I really don't want to use other browsers. I tried Firefox 'Options', 'Privacy & Security' and 'clear data', rebooted but no luck.

Can someone please help? I'm older than technology, so please type slowly so I can understand. Seriously. I just found out that an "Ethernet" isn't a thing to catch the Ether Bunny with, sooooo, yeah - please kinda spell it out for me if you can.

Thanks!

Asked by Jack Manhattan 1 day ago

Answered by cor-el 1 day ago

  • Solved

In Thunderbird cannot open master password settings

I installed Thunderbird in Tiny Core Linux v.10 Everything worked fine, I added two e-mail accounts which both worked well and added the passwords in the master password … (read more)

I installed Thunderbird in Tiny Core Linux v.10 Everything worked fine, I added two e-mail accounts which both worked well and added the passwords in the master password configuration. Next time I opened Thunderbird to check my mail, the application asked for the master password. This failed. I tried to open and check the passwords, but fail to open the master password folder. I am very sure the password is correct. PLEASE NOTE: Tiny Core Linux loads in RAM, as do the applications being opened. It may be possible, when closing the system, the original password was not back-up'ed automatically. How can I delete the master password entry, so I can enter the respective P/W's for the respective accounts, and without having to re-install the application?

Asked by j_gaijin 2 months ago

Answered by j_gaijin 2 months ago

Pastel Express - Thunderbird

Sending an Invoice from Pastel Express via Email, opens Thunderbird but not a new compose with the invoice attached. All Thunderbird and Windows Default mailing settings … (read more)

Sending an Invoice from Pastel Express via Email, opens Thunderbird but not a new compose with the invoice attached. All Thunderbird and Windows Default mailing settings have been checked and are correct. We only get a message saying address or settings are incorrect. Windows 10 and Latest download of Thunderbird.

Asked by davmur 2 days ago

Last reply by sfhowes 41 minutes ago

  • Solved

Other Bookmarks popped up in Toolbar

On 1/5/21 at about 1200 PST, Other Bookmarks popped up in my Toolbar. I am trying to remove it but have had no success. I deleted the one website that was in Other Book… (read more)

On 1/5/21 at about 1200 PST, Other Bookmarks popped up in my Toolbar. I am trying to remove it but have had no success. I deleted the one website that was in Other Bookmarks but it is still in my Toolbar. How do I remove, Other Bookmarks from my Toolbar?

Asked by BigMetalWally 2 weeks ago

Answered by cor-el 2 weeks ago

So IE has an icon where Flash SWF embeds used to be, how do I get something similar in FF?

Subject line says it all. I am discovering that FF 84.02 just leaves a blank spot where the Flash SWF used to be, making pages super confusing to view if they used to hav… (read more)

Subject line says it all. I am discovering that FF 84.02 just leaves a blank spot where the Flash SWF used to be, making pages super confusing to view if they used to have a SWF on them because you frequently don't even know what the page was supposed to do.

Is there any way to get some sort of placeholder graphic like IE has? Or if not, are there plans to implement one?

Asked by Sync 2 hours ago

Last reply by jscher2000 44 minutes ago

  • Solved

Firefox Monitor - unable to find button to add new email addresses

I've been an avid user of Firefox Monitor for the past few months, but recently over the last few days when I go to https://monitor.firefox.com/user/dashboard and log in,… (read more)

I've been an avid user of Firefox Monitor for the past few months, but recently over the last few days when I go to https://monitor.firefox.com/user/dashboard and log in, I've been struggling to find the button that allows me to add new email addresses. I've searched the support article for Monitor for this information, but to no avail: https://support.mozilla.org/en-US/kb/firefox-monitor. So I was wondering if you could point me in the right direction?

Asked by Jonathan 4 months ago

Answered by Wesley Branton 4 months ago

Centurylink Web Mail

Firefox version 84.0.2 Windows 10 64 bit. Cannot connect to Centurylink webmail (centurylink.net). Can connect to Centurylink home page (centurylink.net) . Upon enterin… (read more)

Firefox version 84.0.2 Windows 10 64 bit. Cannot connect to Centurylink webmail (centurylink.net). Can connect to Centurylink home page (centurylink.net) . Upon entering password to access Centurylink webmail from the home page, I get redirected to a new URL which is nothing more than a blank page trying to load. Firefox used to work with Centurylink - no problem - all the time. I can access using Chrome or Edge.

Tried refreshing Firefox - no good. Disabled add ons - no good flushed cash, history etc - no good Tried adjusting cookie settings - no good Tried running in safe mode - no good Help?

Asked by slion2611 1 hour ago

My browser is very slow

My firefox pc with Linuxmint is so much slow, I search reason, without Successful successI tried everything from the reset to the profile until reinstallation and nothing… (read more)

My firefox pc with Linuxmint is so much slow, I search reason, without Successful successI tried everything from the reset to the profile until reinstallation and nothing.

Asked by Ti4QSL 1 hour ago

Print Preview / Shrink To Fit / Simplify Page all missing

Is anyone else having problems suddenly with getting to Print Preview and then either using the Simplify Page or Shrink to Fit options?? I used all of these features fre… (read more)

Is anyone else having problems suddenly with getting to Print Preview and then either using the Simplify Page or Shrink to Fit options?? I used all of these features frequently but this morning I tried to get to them and they're suddenly all GONE! Am I the only one who used them??

Asked by cyoungohio 1 hour ago

Last reply by jscher2000 1 hour ago