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A few months ago Firefox asked me if I wanted to refresh Firefox. I clicked yes. When I did, it removed my Facebook account that I've had for several years. What happe… (read more)

A few months ago Firefox asked me if I wanted to refresh Firefox. I clicked yes. When I did, it removed my Facebook account that I've had for several years. What happened? I've been trying to get it back with no luck. It had many, many pictures that I wanted to keep. I'm heartbroken and all that was lost. Can you help me?

Nancy Gresham nancygresham38@gmail.com

Asked by nancygresham38 18 minutes ago

https:// added to front of loaded url in search bar

I use Dashlane to securely log into websites. When I click go to the website, Dashlane populates the search bar with the URL. When Dashlane populates the searchbar with o… (read more)

I use Dashlane to securely log into websites. When I click go to the website, Dashlane populates the search bar with the URL. When Dashlane populates the searchbar with one specific URL https:// is added to the front of the URL. Of course this breaks the login. I have to manually edit the URL to remove the https:// and then press enter to load the URL. I have searched for hours and every solution all the way back to 2012 fails to resolve the problem. Please tell me how to resolve this.

Asked by hdwg1340 48 minutes ago

Last reply by RobertJ 39 minutes ago

How do I copy over backed up JSON bookmarks?

The designers seem to be intent on making this as painful as possible. You'd think you could just open them, at least in text form. Wasn't that possible before? I can … (read more)

The designers seem to be intent on making this as painful as possible. You'd think you could just open them, at least in text form. Wasn't that possible before? I can in Notepad if I want to look at hundreds of pages of gibberish that would take days to copy and paste over. In my updated Firefox it offers a Restore function but to do that I have to wipe out all my existing Bookmarks. Who dreams of this stuff? Why would anyone sane want to do that?

Asked by moz2u 3 days ago

Last reply by moz2u 5 hours ago

hyperlinks on web pages have a small letter "a" in front or after the link

Hi, I have a web site that displays differently with the Firefox browser. IE & Google Chrome display OK. The links on my pages show up with a small letter "a" e… (read more)

Hi,

     I have a web site that displays differently with the Firefox browser.

IE & Google Chrome display OK. The links on my pages show up with a small letter "a" either in front or after the hyperlink. I'll try to attach a screen shot. Is there a setting in Firefox that will get rid of that issue ? Thanks for any help,

      Greg

Asked by records1 6 hours ago

Last reply by jscher2000 - Support Volunteer 5 hours ago

Extensions and Addons Affecting YouTube Display

I have an issue where AdBlocker Ultimate, Plus or Free and uBlock Origin and Ghostery are causing an undesired effect on YouTube's display of videos on it's Home page. I … (read more)

I have an issue where AdBlocker Ultimate, Plus or Free and uBlock Origin and Ghostery are causing an undesired effect on YouTube's display of videos on it's Home page. I would like to know where to report issues regarding extensions and add-ons. If any of the above extensions are enabled then the Home page for YouTube is missing the video in either the #1 position or the #4 position in the top row. (See screenshot). I've used these extensions for years on the same system and have made no changes. Suddenly, for about a month the problem has been occurring. I have another identical system with the same extensions and have no issues. I use the following extensions along with the ones mentioned above. New Tab Override and DuckDuckGo and they have no interplay in with the issue I'm having. I've gone through an exhaustive process of disabling each one and trying various combinations of them and determined that the culprits are AdBlocker Ultimate, Plus or Free and uBlock Origin and Ghostery. Ghostery alone removes the video in the #1 position. But, if either of the other four are loaded with or without Ghostery then the video in #4 position is missing. Any help in resolving the issure would be greatly appreciated. Thank You!

Asked by jessedeuce 4 weeks ago

Last reply by jessedeuce 12 hours ago

Your browser did something unexpected. Please try again. If the error continues, try disabling all browser extensions.

Hi I am trying to visit a website but It is showing an error I am not sure why The website says that Your browser did something unexpected. Please try again. If the erro… (read more)

Hi I am trying to visit a website but It is showing an error I am not sure why The website says that

Your browser did something unexpected. Please try again. If the error continues, try disabling all browser extensions.

Is there any browser issue because I am not using any extensions or ad blockers?

Asked by allhddcoumputer 16 hours ago

Last reply by allhddcoumputer 16 hours ago

  • Locked

Cached Web Content Not Clearing

Win 7 Home Premium Firefox Version 101.0.1 'Privacy & Security'->'Cookies and Site Data', 'Clear Data.' When 'Clear Now,' Cached Web Content; is clicked, it does n… (read more)

Win 7 Home Premium Firefox Version 101.0.1

'Privacy & Security'->'Cookies and Site Data', 'Clear Data.'

When 'Clear Now,' Cached Web Content; is clicked, it does not zero out. (It used to clear completely).

The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset.

This issue started on the morning (Pacific time) of June 26-Is this a known glitch or am I missing a detail?

Asked by Buddy2014 1 month ago

Last reply by Nicole T. Arnold 20 hours ago

How to change White background while page is loading in Dark Mode.

Sleep disorderland denizen here. i use dark mode a lot and love it. The problem is the sudden flash of white background when i open a new tab before the page loads. Is t… (read more)

Sleep disorderland denizen here. i use dark mode a lot and love it. The problem is the sudden flash of white background when i open a new tab before the page loads. Is there anyway to override/change that also to black permanently. Thank you.

Asked by praveen.venmani 2 days ago

Last reply by RobertJ 23 hours ago

Saved Logins

Hello , My account on Firefox exist since beginning , many years ago... Question is : I lose suddenly all Saved Logins instantly ! I have more than 50+ accounts and pass… (read more)

Hello , My account on Firefox exist since beginning , many years ago... Question is : I lose suddenly all Saved Logins instantly ! I have more than 50+ accounts and passwords from all time using a Firefox How to repare ? and return it ? my second mail is vscitycom@gmail.com mobile is +38979397727 on Viber and What's App Please tell me solution of this Issue Thank u Forward

Asked by CityComC 1 day ago

'Clear Data' Tab Not Reseting To '0KB': Issue Resolved.

Firefox Version 103.0.1 Private Browsing Mode ('Never Remember History' is set). Issue Started: The morning (Pacific time) of June 26 (Before then, clicking 'Clear Data'… (read more)

Firefox Version 103.0.1 Private Browsing Mode ('Never Remember History' is set).

Issue Started: The morning (Pacific time) of June 26 (Before then, clicking 'Clear Data' reset the KB to 0 without having to close and reopen the browser first, without having to 'refresh' the page after clearing the cache, and without having to restart the computer

The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset.

Asked by Buddy2014 6 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

I am receiving "DOMException: The quota has been exceeded." ERRORS

I am using a WooCommerce plug that allows for website manipulation via real time CSS changes. I am repeatedly receiving this message, and the browser freezes and has to b… (read more)

I am using a WooCommerce plug that allows for website manipulation via real time CSS changes. I am repeatedly receiving this message, and the browser freezes and has to be reloaded:


DOMException: The quota has been exceeded.

Uncaught DOMException: The quota has been exceeded.


I dont seem to have this issue with other browsers. I would like to keep using FireFox, how do I fix this? Ive already cleared the cache and current settings for memory are at 1 gig... it only buys me some time as eventually the symptoms reappear.

Asked by tuatha 2 days ago

Last reply by tuatha 1 day ago

help me

having calling issues , telling me something went wrong try restarting Firefox or restarting your computer ,for more troubleshooting suggestions, to visit our help cent… (read more)

having calling issues , telling me something went wrong try restarting Firefox or restarting your computer ,for more troubleshooting suggestions, to visit our help center i have try everything to fixed it up i couldn't fixed it

Asked by evelyngray222 2 days ago

Last reply by Dropa 2 days ago

Display driver crashes viewing rumble w/newley downloaded and installed 103.0.0

Yesterday I downloaded and installed 103.0.0 Went to a website to view a rumble video, display driver crashed, had to restart computer. Today I checked for new version sa… (read more)

Yesterday I downloaded and installed 103.0.0 Went to a website to view a rumble video, display driver crashed, had to restart computer. Today I checked for new version saw 103.0.1. Downloaded & installed it, tried same websites as yesterday, 3 in total, same problem.

Am using win7PRO, updated until Bill quit stopped supporting it. Have had NO problems with other vid platforms.......

Asked by gp952 2 weeks ago

Last reply by jonzn4SUSE 2 days ago

i just installed firefox and tried importing all my bookmarks from google chrome but not all bookmarks were imported from chrome ... how do i correct this

I installed firefox. Then attempted to import all my bookmarks from google chrome. To my shock, not all bookmarks were imported. It will take enormous effort to manually… (read more)

I installed firefox. Then attempted to import all my bookmarks from google chrome. To my shock, not all bookmarks were imported.

It will take enormous effort to manually load/ copy  all bookmarks from chrome to firefox by hand...... is there a easy way to correct this ?

Asked by BuddyBearr 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

ATTN: Rendering Issues

I'm having rendering issues. When I try to go to "Help" and "About Firefox" to update the browser, the window I get doesn't allow me any detail to execute this option. Th… (read more)

I'm having rendering issues. When I try to go to "Help" and "About Firefox" to update the browser, the window I get doesn't allow me any detail to execute this option. This also happens when I try to download something. The pop-up opens up with only a slit visible.

Asked by FireFoxFan1 6 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

My browser keeps crashing when I join a platform like Kaiser to check my messages. When I click to read message. It glitches and then crashes. Other browsers are not having this same problem

My browser keeps crashing when I join a platform like Kaiser to check my messages. When I click to read message. It glitches and then crashes. Other browsers are not havi… (read more)

My browser keeps crashing when I join a platform like Kaiser to check my messages. When I click to read message. It glitches and then crashes. Other browsers are not having this same problem

Asked by txgm 5 days ago