Showing questions tagged: Show all questions

I lost a complete map during renaming it

I lost a complete map during renaming it I tried to rename a folder, and got the message in a popup that this could not be executed . Aftrer that the map first showed up,… (read more)

I lost a complete map during renaming it I tried to rename a folder, and got the message in a popup that this could not be executed . Aftrer that the map first showed up, coplete empty. I restarted Thunderbird, but then the folder could not be found anymore.

Asked by jan140 19 minutes ago

try to find and safe my thunderbird profile after windows 10 crashed with the help of ubuntu testversion usb stick.

After a windows 10 total system crash while "Thunderbird" was open I now try to safe with Ubuntu (usb stick test version) all personal data like my thunderbird profile be… (read more)

After a windows 10 total system crash while "Thunderbird" was open I now try to safe with Ubuntu (usb stick test version) all personal data like my thunderbird profile before I have to reinstall windows 10 again. I didn't create any backup of my thunderbird profile. Is there any chance to get access to my profile to safe it with the testversion of Ubuntu on the same computer while Thunderbird seems to be open in the background and where then I can find it on the ubuntu desktop? Thanks for any help ! Madeleine from Berlin

Asked by 3delphine 27 minutes ago

Zoom Function

I am older and use the zoom function on many web pages. After this last update the Zoom function seems to be broken. I Zoom to 133% for a more comfortable read on a news… (read more)

I am older and use the zoom function on many web pages. After this last update the Zoom function seems to be broken. I Zoom to 133% for a more comfortable read on a news site (Guardian)... go into the article and have to zoom again. Go back to the home page and it is fine until it finishes reloading and it snaps back to original size. Have to zoom again. None of these zoom setting remain consistantly. This has only become an issue since I restarted Firefox to install the last update.

Asked by Cliff 1 day ago

Last reply by Cliff 1 hour ago

stripping processes down to nothing

per the subject you guys, can you point me to a resource where I can find out why FF uses so much mem? that's not needed. i already read everything on the web I could f… (read more)

per the subject you guys, can you point me to a resource where I can find out why FF uses so much mem? that's not needed. i already read everything on the web I could find. I understand that the multiple threads are for faster content loading, but that's irrelevant for me. I've manipulated it for quite a while, and I always see 5 threads boot when FF boots. can that be stripped down? if so, how? tx. see img.

Adam

Asked by Adam 1 hour ago

PC reboots without BSOD, seemingly Firefox is a culprit

Build: Windows 10 Pro, Intel Core i5-10600, GTX 1070, 16GB RAM, MSI B460M-A Pro. OS and some software on an SSD, other stuff on two hard drives. Problem: Replaced mobo, C… (read more)

Build: Windows 10 Pro, Intel Core i5-10600, GTX 1070, 16GB RAM, MSI B460M-A Pro. OS and some software on an SSD, other stuff on two hard drives.

Problem: Replaced mobo, CPU, RAM, CPU fan and SSD a week ago, installed fresh OS. The day after that computer started resetting randomly while streaming or watching a video in Firefox after a period of from five minutes to two hours. Never happened while I was playing Monster Hunter World and Apex Legends and streaming them with Chrome open or closed. Win doesn't say anything about it after reboot, and I can't see a minidump in Windows folder.

Event log doesn't say much interesting, two events right after the reboot are always like that:

The previous system shutdown at 15:23:32 on ‎02.‎03.‎2021 was unexpected.

Audit events have been dropped by the transport. 0

The only other warnings in the log are like this: Catalog Database (1800,R,98) Catalog Database: The database format feature version 9180 (0x23dc) could not be used due to the current database format 1568.20.0, controlled by the parameter 0x410022D8 (8920 | JET_efvAllowHigherPersistedFormat).

Tried updating chipset & network adapter driver, graphics drivers, turning hardware acceleration in browsers on and off, removing add-ons from Firefox, reinstalling browsers. Checking temperatures with Open Hardware Monitor (all below 40 degrees Celsius), CPU load is very low. PSU is also a suspect, but this crash never happened when Firefox wasn't running.

Asked by nikodimov 1 hour ago

Suddenly can't open Thunderbird at all. What is wrong?

Having had Thunderbird for years, it has recently been getting slower and slower and often freezing so I have to turn the computer off and on again. Suddenly it has stop… (read more)

Having had Thunderbird for years, it has recently been getting slower and slower and often freezing so I have to turn the computer off and on again. Suddenly it has stopped working at all. Any ideas why??

Asked by susan_lloyd 2 hours ago

Suddenly Firefox created an extra empty window which cannot be closed

I guess it was the update to Firefox v. 86.0 here on Ubuntu that made Firefox create an extra empty window beside the session I always (re)open, which contains a large am… (read more)

I guess it was the update to Firefox v. 86.0 here on Ubuntu that made Firefox create an extra empty window beside the session I always (re)open, which contains a large amount of tabs. When I try to close the empty window Firefox gives a warning, that this will close my (many) tabs. That doesn't make much sense to me. And when another app, like Thunderbird, opens an URL, it is opened in the new empty window. I can add that I use some add-ons like Simple Tab Groups, Vertical Tabs Reloaded, AdBlock Plus and NoScript.

Asked by Henrik R. 1 day ago

Last reply by Henrik R. 2 hours ago

Firefox blank page and crash

All of a sudden, Firefox appears frozen on launch: doesn't launch any web page, or any page, in face--preference, or any of the about: pages. Just blank page. Clicks are … (read more)

All of a sudden, Firefox appears frozen on launch: doesn't launch any web page, or any page, in face--preference, or any of the about: pages. Just blank page. Clicks are registered, but don't have any effect.

If I close the window, multiple firefox processes linger for a while, and then the crash window pops up.

So far, I've: deleted the ~/.mozilla directory; downloaded fresh version of both 86 and 87 developer editions; restarted with addons disabled; and various combinations thereof.

I'm on Linux Mint 64-bit, latest version.

Firefox is completely unusable for me now. And I think it started with my rebooting my PC (which I've done multiple times so far).

This looks suspiciously similar to https://www.reddit.com/r/firefox/comments/a5qru6/firefox_64_opens_blank_tab_and_crashes/ and https://bugzilla.mozilla.org/show_bug.cgi?id=1513855. They don't seem to have any solutions, though.

Any thoughts?

Asked by Jeenu 4 hours ago

Last reply by Jeenu 2 hours ago

Firefox keeps chrashing (Ubuntu 18.04)

Hey, I have a problem with firefox, i'm using a MacBookPro2012 with Ubuntu 18.04. It wont start at all, not even in save mode (without extensions). I tried to deinstall i… (read more)

Hey,

I have a problem with firefox, i'm using a MacBookPro2012 with Ubuntu 18.04. It wont start at all, not even in save mode (without extensions). I tried to deinstall it several times, but after the reinstallation it keeps crashing.

That's was the crash report says. I don't know what to do, can anybody help out?

AdapterDeviceID: 0x0166 AdapterDriverVendor: mesa/i965 AdapterDriverVersion: 20.0.8.0 AdapterVendorID: 0x8086 AvailablePageFile: 0 AvailablePhysicalMemory: 7821504512 AvailableSwapMemory: 1027600384 AvailableVirtualMemory: 11206725632 BuildID: 20210222142601 CrashTime: 1614936641 DesktopEnvironment: gnome FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1614674339 IsWayland: 0 IsWaylandDRM: 0 MozCrashReason: OOB Notes: Ubuntu 18.04.5 LTSFP(D00-L1000-W00000000-T000) WR? WR+ OMTP? OMTP+3 libGL.so.1? libGL.so.1+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 51498 StartupCrash: 1 StartupTime: 1614936641 TelemetrySessionId: 645bdb53-8049-4919-ab53-00995b6d316a ThreadIdNameMapping: 22039:"IPC I/O Parent",22040:"Timer",22041:"Netlink Monitor",22042:"Socket Thread",22043:"Permission",22046:"JS Watchdog",22047:"JS Helper",22049:"JS Helper",22050:"JS Helper",22048:"JS Helper",22051:"BGReadURLs",22054:"Cache2 I/O",22055:"Cookie",22056:"StreamTrans #1",22057:"Worker Launcher",22062:"GLXVsyncThread",22067:"Renderer",22069:"WRWorker#1",22071:"WRWorker#3",22074:"WRWorkerLP#2",22072:"WRWorkerLP#0",22073:"WRWorkerLP#1",22068:"WRWorker#0",22076:"Compositor",22075:"WRWorkerLP#3",22070:"WRWorker#2", Throttleable: 1 TotalPageFile: 17749499904 TotalPhysicalMemory: 16721899520 UptimeTS: .76795416 Vendor: Mozilla Version: 86.0

This report also contains technical information about the state of the application when it crashed.

Asked by boemboem 5 hours ago

Last reply by boemboem 2 hours ago

Firefox reports incorrect time

Firefox: latest (86.0 at the moment of posting this question) OS: Ubuntu 18.04.5 Problem: Firefox always reports time (to sites) in UTC (my correct timezone is UTC+7). Th… (read more)

Firefox: latest (86.0 at the moment of posting this question) OS: Ubuntu 18.04.5

Problem: Firefox always reports time (to sites) in UTC (my correct timezone is UTC+7). That refers to site like everytimezone.com.

At the same time, Google Chrome on the same system reports correct time.

System clocks are synced to external time servers, time drift is negligible (if any).

How can one make Firefox report correct time (preferably without any extensions)?

Asked by konstantin2 9 hours ago

Last reply by jscher2000 6 hours ago

Browsher

I have a macbook air and everytime i have to update or restart my computer, for some reason i don't understand why firefox signs me out of everything and says i have to … (read more)

I have a macbook air and everytime i have to update or restart my computer, for some reason i don't understand why firefox signs me out of everything and says i have to set up the browse all over each time? Why would i need to do this constantly! It's very annoying . I didnt delete any cookies or whatever. What's going on? please help i can't find answers!!

Asked by sandrineak 11 hours ago

Last reply by cor-el 9 hours ago

  • Solved

Unable to send messages using bellsouth.net (att)

After the latest Thunderbird update, one of my bellsouth.net email accounts was unable to get and this was fixed by using a Secure Mail Key instead of the usual password.… (read more)

After the latest Thunderbird update, one of my bellsouth.net email accounts was unable to get and this was fixed by using a Secure Mail Key instead of the usual password. I was very relieved. However, tonight as I tried to send messages using that account for the first time again, Thunderbird crashed. I have found that I do not now have an smtp outgoing server. I do not know how that was lost. How can I fix that problem? So much frustration has come since the last update a few days ago. So - I have a Secure Mail Key and can receive messages. Unlike my other bellsouth.net accounts, this one has no smtp server, no smtp://outbound.att.net. Thank you for any help.

Asked by robrown33 3 months ago

Answered by sfhowes 3 months ago

Firefox is extremely show, won't go to websites.

This past weekend, it appeared that firefox's servers crashed. I patiently waited for it to come back up. Tried to use it the next day and it's just not working correctly… (read more)

This past weekend, it appeared that firefox's servers crashed. I patiently waited for it to come back up. Tried to use it the next day and it's just not working correctly. It will open up to the default firefox page (not my home page), but that's about it. I can't get to other websites, it just won't go. I've tried reinstalling and nothing has worked. Please help. Trying to maneuver to other things w/in that page is like molasses.

Asked by rsours 14 hours ago

Last reply by FredMcD 11 hours ago

Firefox does not load, opening briefly and then closing

I have had Firefox downloaded for a considerable amount of time and had begun to use it as my daily browser, until I started experiencing issues, concerning the loading. … (read more)

I have had Firefox downloaded for a considerable amount of time and had begun to use it as my daily browser, until I started experiencing issues, concerning the loading. I have experienced this issue in all cases when trying to open the browser through the desktop shortcut, other icons, and even the .exe file, and typically I will see a brief white screen of Firefox before it immediately closes again. Frustrating to say the least and a quick google provides no insight. I have attempted on multiple occasions to uninstall and reinstall, however to no avail, and have even tried to create a new profile, via the Run (Firefox.exe -P) but again with no success. Running the browser in Safe Mode (Shift) will also work for a split second with the dialogue opening and then instantly shutting. Any suggestion on a potential fix would be great.

Asked by Elliot Grayston 1 week ago

Last reply by FredMcD 11 hours ago

Microphone disappeared for voice search

The recent update to Firefox for Android caused the microphone to disappear on the search bar. I checked the settings and I have Show Voice Search toggled on, and I have … (read more)

The recent update to Firefox for Android caused the microphone to disappear on the search bar. I checked the settings and I have Show Voice Search toggled on, and I have given permission for Firefox to use the microphone, so I don't know what's going on.

I just opened the app the other day and saw the "What's new" screen. Since then, there is no way to speak a phrase or keywords into the Firefox toolbar.

Has anyone else had that problem?

Asked by greg114 12 hours ago

Fire fox refuses to open "Bing"

So, I was trying to head to Bing for reasons I will not disclose due to embarrassment. So I went to open it from google and was given the Error: ''''''''The page isn’t r… (read more)

So, I was trying to head to Bing for reasons I will not disclose due to embarrassment. So I went to open it from google and was given the Error:

 ''''''''The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

This problem can sometimes be caused by disabling or refusing to accept cookies.''''''''

So I cleared cookies and site data, nothing still got the error. I tried checking my PC for malware as stupid as it sounds, I just didn't wanna be asked to do it. Spic and Span. I even checked my protection settings which FOR SOME REASON turned themselves back on. I turned those off and still, no dice.

Any help would be appreciated

Asked by Greyshirk 15 hours ago

"Unable to save your message as a draft." "Sending of the message failed."

For a very long time I have not been able to save any messages to drafts. See attached. The routine updates along the way have not solved the problem. I don't recall when… (read more)

For a very long time I have not been able to save any messages to drafts. See attached. The routine updates along the way have not solved the problem. I don't recall when or what may have been happeniong when this first started. I have just ignored it and carried on. Emails otherwise are sent/received as normal. I have tried repairing the drafts folder to no avail. This is an imap server. I did raise the issue with the service provider to no avail. I am technically proficient to fault find but just need some pointers as to where and what to look at/for.

Tks, Mark

========
 Application Basics
   Name: Thunderbird
   Version: 78.7.1
   Build ID: 20210203182138
   Distribution ID:
   Update Channel: release
   User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:78.0) Gecko/20100101 Thunderbird/78.7.1
   OS: Windows_NT 10.0
   Launcher Process: Enabled
   Multiprocess Windows: 0/0
             Disabled
   Remote Processes: 0
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
 Mail and News Accounts
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
   account4:
     INCOMING: account4, , (imap) imap.123-reg.co.uk:993, SSL, passwordCleartext
     OUTGOING: , smtp.123-reg.co.uk:465, SSL, passwordCleartext, true
 Crash Reports for the Last 3 Days
 Remote Processes
   Type: Count
 Extensions
     Name
     Version
     Enabled
     ID
       Amazon.co.uk
       1.1
       true
       amazon@search.mozilla.org
       Bing
       1.0
       true
       bing@search.mozilla.org
       Chambers (UK)
       1.0
       true
       chambers-en-GB@search.mozilla.org
       DuckDuckGo
       1.0
       true
       ddg@search.mozilla.org
       Google
       1.0
       true
       google@search.mozilla.org
       Mail Merge
       7.3.1
       true
       mailmerge@example.net
       Manually sort folders
       2.0.6
       true
       tbsortfolders@xulforum.org
       Tag Popup
       2.1.5
       true
       {61A64500-335C-418D-8FCB-E072A9ABF3DA}
       Wikipedia (en)
       1.0
       true
       wikipedia@search.mozilla.org
 Security Software
   Type: Name
     Antivirus: Avast Antivirus
     Antispyware:
     Firewall: Windows Firewall
 Graphics
     Features
     Compositing: Direct3D 11 (Advanced Layers)
     Asynchronous Pan/Zoom: none
     WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000f004)

EGL_VERSION: 1.4 (ANGLE 2.1.0.6c72b64f910d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control

     WebGL 1 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 460 Direct3D11 vs_5_0 ps_5_0)
     WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.0.6c72b64f910d)
     WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
     WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
     WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000f004)

EGL_VERSION: 1.4 (ANGLE 2.1.0.6c72b64f910d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control

     WebGL 2 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 460 Direct3D11 vs_5_0 ps_5_0)
     WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.0.6c72b64f910d)
     WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
     WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
     Direct2D: true
     Off Main Thread Painting Enabled: true
     Off Main Thread Painting Worker Count: 4
     Target Frame Rate: 60
     DirectWrite: true (10.0.19041.804)
     GPU #1
     Active: Yes
     Description: NVIDIA GeForce GTX 460
     Vendor ID: 0x10de
     Device ID: 0x0e22
     Driver Version: 23.21.13.9135
     Driver Date: 3-23-2018
     Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumd.dll
     Subsys ID: 080110b0
     RAM: 1024
     GPU #2
     Active: No
     RAM: 0
     Diagnostics
     AzureCanvasBackend: direct2d 1.1
     AzureContentBackend: direct2d 1.1
     AzureFallbackCanvasBackend: skia
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     Display0: 1920x1080@60Hz
     Display1: 1920x1200@59Hz
     DisplayCount: 2
     ClearType Parameters: \\.\DISPLAY1 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] \\.\DISPLAY2 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ]
     Decision Log
     GPU_PROCESS: unavailable by default: Multi-process mode is not enabled
     WEBRENDER: opt-in by default: WebRender is an opt-in featureunavailable-no-gpu-process by runtime: GPU Process is disabled
     WEBRENDER_QUALIFIED: denied by env: Not on allowlist
     WEBRENDER_COMPOSITOR: unavailable by runtime: No DirectComposition usage
     WEBRENDER_ANGLE: opt-in by default: WebRender ANGLE is an opt-in feature
     WEBRENDER_DCOMP_PRESENT: opt-in by default: WebRender DirectComposition is an opt-in feature
     WEBGPU: disabled by default: Disabled by defaultblocked by runtime: WebGPU can only be enabled in nightly
   Crash Guard Disabled Features
   Workarounds
   Failure Log
 Media
     Audio Backend: wasapi
     Max Channels: 2
     Preferred Sample Rate: 48000
     Roundtrip latency (standard deviation): NaNms (NaN)
     Output Devices
       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       SyncMaster (NVIDIA High Definition Audio)
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Realtek Digital Output (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
       Speakers (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
       DELL S3221QS (NVIDIA High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10DE&DEV_0012&SUBSYS_10DE0101&REV_1001\5&3a797a03&0&0101
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
       Realtek Digital Output(Optical) (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
     Media Capabilities
     Enumerate database
     Input Devices
       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency
       Front (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Rear Blue In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Rear Black In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Front Pink In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Realtek Digital Input (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
       CD Audio (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Microphone (HD Pro Webcam C920)
       USB\VID_046D&PID_0892&MI_02\6&2e089e98&0&0002
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 16000, support: 16000 - 16000
       0 - 0
       Stereo Mix (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Subwoofer (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Line In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Rear Grey In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       CD Audio (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Rear (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Rear Orange In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Microphone (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Rear Pink In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Front Green In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       1
       default: 48000, support: 48000 - 48000
       0 - 0
       Rear Green In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Center (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Side (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
 Important Modified Preferences
   accessibility.lastLoadDate: 1541668210
   accessibility.typeaheadfind.flashBar: 0
   browser.cache.disk.amount_written: 854126
   browser.cache.disk.capacity: 1048576
   browser.cache.disk.filesystem_reported: 1
   browser.cache.disk.smart_size_cached_value: 358400
   browser.cache.disk.smart_size.first_run: false
   browser.cache.disk.smart_size.use_old_max: false
   browser.cache.disk.telemetry_report_ID: 1
   browser.search.region: GB
   dom.apps.reset-permissions: true
   extensions.lastAppVersion: 78.7.1
   font.internaluseonly.changed: true
   font.minimum-size.x-western: 18
   font.name.monospace.el: Consolas
   font.name.monospace.tr: Consolas
   font.name.monospace.x-baltic: Consolas
   font.name.monospace.x-central-euro: Consolas
   font.name.monospace.x-cyrillic: Consolas
   font.name.monospace.x-unicode: Consolas
   font.name.monospace.x-western: Consolas
   font.name.sans-serif.el: Calibri
   font.name.sans-serif.tr: Calibri
   font.name.sans-serif.x-baltic: Calibri
   font.name.sans-serif.x-central-euro: Calibri
   font.name.sans-serif.x-cyrillic: Calibri
   font.name.sans-serif.x-unicode: Calibri
   font.name.sans-serif.x-western: Calibri
   font.name.serif.el: Cambria
   font.name.serif.tr: Cambria
   font.name.serif.x-baltic: Cambria
   font.name.serif.x-central-euro: Cambria
   font.name.serif.x-cyrillic: Cambria
   font.name.serif.x-unicode: Cambria
   font.name.serif.x-western: Cambria
   font.size.fixed.el: 14
   font.size.fixed.tr: 14
   font.size.fixed.x-baltic: 14
   font.size.fixed.x-central-euro: 14
   font.size.fixed.x-cyrillic: 14
   font.size.fixed.x-unicode: 14
   font.size.fixed.x-western: 14
   font.size.variable.el: 17
   font.size.variable.tr: 17
   font.size.variable.x-baltic: 17
   font.size.variable.x-central-euro: 17
   font.size.variable.x-cyrillic: 17
   font.size.variable.x-unicode: 17
   font.size.variable.x-western: 22
   gfx.crash-guard.d3d11layers.appVersion: 78.7.1
   gfx.crash-guard.d3d11layers.deviceID: 0x0e22
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====================================

Asked by markjam 15 hours ago

Last reply by sfhowes 15 hours ago

Thunderbird, clean re-install

Can I do the following? My reasons are given below. Make a copy of my email messages. My profile is in the folder np2coeun.default, so I think my messages are here: D:… (read more)

Can I do the following? My reasons are given below.

  1. Make a copy of my email messages. My profile is in the folder np2coeun.default, so I think my messages are here: D:\... np2coeun.default\ Mail\ mail.mydomain.co.uk\ Local Folders\ this folder is 13.6 Gb – I have a lot of important stuff in there
  2. Save my copy of Local Folders somewhere else (and make a backup on an external drive)
  3. Uninstall Thunderbird
  4. Delete the folder C:\Program Files (x86)\Mozilla Thunderbird\
  5. Install the latest version of Thunderbird
  6. Import my stuff from my saved copy of Local Folders
  7. Set up my 29 email accounts from scratch and rebuild my profile settings, message filters, etc.
  • My reasons for wanting to do this are problems which have been building up for a while and are now intolerable:
  • Thunderbird takes up to half an hour to boot (start up)
  • Thunderbird sometimes doesn't download messages from my ISP. I don't think there is a problem at my ISP because my Android phone downloads without a hitch using the Samsung email app.
  • Thunderbird recently started downloading multiple copies of emails – the only way I have found to prevent it is to tell it not to leave messages on the server – but I like to keep them there for 30 days as a backup
  • Thunderbird has started corrupting folder and sub-folder names in My folders

I think the following are relevant:-

  • All my email accounts are POP3.
  • My mail server is provided by my ISP along with my domain names. I don't use Gmail or Hotmail or anything like that.
  • I update Thunderbird every time I am prompted, except the last prompt. Current version 78.7.0 (32-bit)
  • My OS is Windows 8.1

Thanks for reading this long post. Michael (I am on London time)

Asked by suppliers1 3 days ago

Last reply by suppliers1 17 hours ago