Getting Crash Box when I close Thunderbird

I'm currently running TB 91.2.0 (64-bit) on Windows 10. Recently (for about 2 months), almost every time I close Thunderbird I get a "crash message box". It doesn't seem… (read more)

I'm currently running TB 91.2.0 (64-bit) on Windows 10. Recently (for about 2 months), almost every time I close Thunderbird I get a "crash message box". It doesn't seem to be related to how I close Thunderbird. It has happened on at least two versions of Thunderbird, maybe three versions.

A couple of times I've written in the box of the crash reporter what is happening and I've submitted the crash report. It MAY really be a crash related to closing the software, but all aspects of Thunderbird work fine.

Is there a way I can stop the crash box from appearing on my desktop when I close down Thunderbird for the night? Thanks.

Asked by brorat 14 minutes ago

Cyrillic is transcripted to Latin alphabet

Hello, I am using Firefox for many years with Ubuntu but recently Firefox started to transcript Cyrillic page into Latin ones. I tried to change some of the language sett… (read more)

Hello, I am using Firefox for many years with Ubuntu but recently Firefox started to transcript Cyrillic page into Latin ones. I tried to change some of the language settings, but nothing worked. My standard language is German. How can I make Firefox show the pages in Cyrillic alphabet? Thank you for your help.

Asked by mistervertigo 25 minutes ago

Last reply by mistervertigo 23 minutes ago

v91.2 auto-upgrade made POP saved emails and directory structure unaccessible

Hi-- Thunderbird auto-updated from v78.x to 91.2. I use POP and have a large folder structure with 15 GB of mail. v91.2 initially opened and functioned well, but eventua… (read more)

Hi-- Thunderbird auto-updated from v78.x to 91.2. I use POP and have a large folder structure with 15 GB of mail. v91.2 initially opened and functioned well, but eventually on this fully updated Win10 machine it stopped opening (there would be 4 Thunderbirds running in task manager, but nothing would appear on the screen). I tried starting offline, and also the other options of disabling addons and something like returning to defaults.

When I tried downloading v78.x again, that started to run, but told me that v91.2 had modified the profile and it would not work with v78.x

I'm guessing that my only option is to create a new profile and copy the .sbd directories, the .msf files and the other file with no extension to the new profile I've made. I've started to do that, and it all works.

Wondering if someone could explain to me what went wrong and if there are other options. What is so different about v90.x that it makes the profile unreadable by v78.x

Asked by mfb11 25 minutes ago

How to get rid of dark mode on new tabs

Hello. My Firefox (PC) has just updated to version 93.0. The problem now is that whenever I open a new tab, it is in dark mode, and the entire page is black. Only the add… (read more)

Hello. My Firefox (PC) has just updated to version 93.0. The problem now is that whenever I open a new tab, it is in dark mode, and the entire page is black. Only the address bar is white and visible. I have New Tab Overide, and each new tab should open the Google home page. So something is going on... I have never set dark mode as a preference for Firefox or Windows. Thanks to whoever can help me. Florio

Asked by Florio 29 minutes ago

Unable to login the Vanguard.com for the past couple of days.

For the past couple of days, I have not been able to login to Vanguard.com. I can login with Microsoft Edge and using a Firefox Private Window. No error message is disp… (read more)

For the past couple of days, I have not been able to login to Vanguard.com. I can login with Microsoft Edge and using a Firefox Private Window. No error message is displayed.

Thank you.

   Bob H.

Asked by Manage 54 minutes ago

Google maps cannot access my location

Google Maps cannot access my location when I'm in Firefox. I'm running Mac OS Big Sur on an M1 Mac. Safari works fine. Location Services is enabled in System Prefs. … (read more)

Google Maps cannot access my location when I'm in Firefox. I'm running Mac OS Big Sur on an M1 Mac. Safari works fine. Location Services is enabled in System Prefs.

Asked by Chris 3 hours ago

Last reply by Chris 1 hour ago

Firefox constantly loses server - tried everything!

Ironically since around the last Firefox update (approximately)... maybe around 4-5 months or so, I'll be working in Firefox (my browser of choice for like 15 years) and … (read more)

Ironically since around the last Firefox update (approximately)... maybe around 4-5 months or so, I'll be working in Firefox (my browser of choice for like 15 years) and then all of a sudden, I'll try to open a tab to go to a new site, and "server not found" error. Suddenly Firefox is useless and won't load anything. Chrome works just fine, and so I know it's not an internet or wifi problem. So far the ONLY solution I can find is that I restart my machine. Sometimes this means I can use Firefox for a week, sometimes it's only a few hours before it happens again.

Here are things I've tried (and have not worked) based on various threads including Firefox's own help pages: 1) Tried to change network settings to "no proxy" 2) Ensured that the "network.dns.disablePrefetch" is set to "true" (also network.dns.PrefetchFromHTTPS). 3) Tried closing everything and exiting Firefox and restarting

All other solutions seem focused on OTHER problems (e.g., specific sites, all browsers don't work.) Any and all help would be more than welcome. I'm getting to the point that I'm going to just ditch firefox and port all my bookmarks over to chrome.

Asked by claire.arthur81 1 hour ago

Firefox browser

When I try to go to getpocket/my list nothing happens. Works fine on Opera. When I try to access my AOL account for the first time after opening the browser, I usually in… (read more)

When I try to go to getpocket/my list nothing happens. Works fine on Opera. When I try to access my AOL account for the first time after opening the browser, I usually initially get a message that AOL has misdirected, to "try again." No problem accessing AOL on Opera, so I don't think it's my computer.

Any information would be appreciated.

Thank you.

Asked by Soretta 5 hours ago

Last reply by FredMcD 1 hour ago

LOST BOOKMARKS

Hello! I have lost both my Firefox custom opening page, and all my accumulated Bookmarks, after an apparent Firefox Upgrade. I have ttried everything to recover my old Bo… (read more)

Hello! I have lost both my Firefox custom opening page, and all my accumulated Bookmarks, after an apparent Firefox Upgrade. I have ttried everything to recover my old Bookmarks, but cannot find them using the Bookmarks Menu. I have tried to locate these files using my Windows File Manager, but thery are nowhere to be found within my Firefox Folder in my main Hard Drive (C:\).

If these files are hidden, I/m not aware of that and I have selected to show all hidden folders or files. These old Bookmarks must be SOMEWHERE within my Firefox Folder, but WHAT must I look for? My problem does NOT seem to be covered within the Help files.

Thank YOu,

Alexander Gerli ac1wye@gmail.com

Asked by Sandy Gerli 20 hours ago

Last reply by FredMcD 1 hour ago

Caches the server response, even if it has changed

I have a VPN for work, some internal sites are inaccessible without this VPN. When I try to access them with the VPN turned off I legitimately get a 403. However, when I … (read more)

I have a VPN for work, some internal sites are inaccessible without this VPN. When I try to access them with the VPN turned off I legitimately get a 403. However, when I turn on the VPN firefox keeps showing 403 while other browsers work fine. This also works the other way around. When I turn off the VPN and try to go to one of the internal sites I don't get a 403 (as I should), instead firefox gets stuck at the page loading stage and nothing happens. There seems to be some kind of caching or optimization going on, but it's terribly interfering. Deleting cookies, caches, etc doesn't help at all. The only thing that helps in this situation is restarting firefox.

Asked by exdis 1 hour ago

Slow Firefox

System: MSI B640 Tomahawk. I5 10600KU 32GB RAM Video: MSI 3070 X3 System Drive: 250GB fast Samsung SSD, with 50% free. System OS: W10Pro_x64 21H1, Defender, no Firewall,… (read more)

System: MSI B640 Tomahawk. I5 10600KU 32GB RAM

Video: MSI 3070 X3

System Drive: 250GB fast Samsung SSD, with 50% free.

System OS: W10Pro_x64 21H1, Defender, no Firewall, no extra AV. Firefox_93.0_x64

Network: TYPE: Dedicated FIBER LAN Provider: Telenet Account Type: FIBER_200 Plus +


Addons: Adblock + µblock FBPurity Block Sender New Tab Override Cookie Manager and Cookie quick Manager Auto-High-Quality for youtube Ant Downloader Video Downloadhelper Cute Save Button WebP Image Converter Translate Web Page

Additional Information: Open Pinned Tabs: In between 25 and 60, depending on my current activities.

Tried: Disabling each add-on until all were off. Safe Start. Nothing helps.

Understandings: 1) No browser is made to run up to 60 open tabs (possibly even more)!!! 2) I run a "plethora" (compared to most users) if add-ons; these also bring the use speed down. 3) Resource used: 2GB (with "mere 30 pages" open.

BUT: DESPITE that: I ALSO understand that, considering my system and Network Type, it should not even be problematic with 200 pages open at once. 2GB over 32GB of RAM? Not the slightest issue (and it often runs at 4GB RAM in use). My CPU never runs half high, even when I have like 60 pages open: Should not be an issue then either. My Video Card has plenty resource over as well when at highest for me usage." Again, it should be no issue. My Fiber Netware? Telenet BVBA, Mechelen Test results: Ping: 5ms Jitter: 2ms Download: 904.2 Mbps Upload: 038.3 Mbps Not the best, not the worst, but for simple browsing, more than, I would assume, plenty.

So, what gives, what is the issue? No extreme strain on the system, no background high-resource issues, sure: one or two add-ons in Firefox but these as well do not strain my system, no AV issues, no Firewall issues (I turned that off, I fail to get the need for one as a house-dog-tree user), yet slow performance. Also, while 30'ish tabs running, 2GB used of RAM? My my, what the hell do they do as Site Admins to have these amounts (and NO, I do not do porn, thank you.  :P I am well aware of other people having insane issues surfing porn, as I helped many of these folks)? Sure, Deviant is a larger one that is open, being a graphical site, but like Quora, FB, Hot- and G-Mail and similar, these ain't, so to get a 2GB usage is weird, I would assume. I said, assume: yes, I am not specifically an internet know-all, I know of networking as a former NOVEL Netware Supervisor under UNIX (also Spupervisor), but Networking in a company is not the same as internet.

So, what is going on, why is my browser so slow? Having turned of all and 1 page open it's lightning fast, but now ... So, it is the open tabs, and the add-ons, though when turned off, I see no real difference. Brings it to tabs. How come, it is this "heavy", even for my system, please?

Thank you. Xog.

Asked by Xogroroth 1 day ago

Last reply by FredMcD 1 hour ago

Cannot send emails after changing ISP

Since I changed ISP to BT full fibre (yesterday) I am unable to send emails using Tbird. (Receiving is OK) I have two email addresses, a gmail and one from my previous IS… (read more)

Since I changed ISP to BT full fibre (yesterday) I am unable to send emails using Tbird. (Receiving is OK) I have two email addresses, a gmail and one from my previous ISP provider (plusnet) I have spoken to both providers who say there should not be a problem! After lots of different tests I have established that: Gmail address will work if I provide access for less secure apps (Not good) Plusnet address refuses to send - I get attached message after repeated requests to enter password. I also attach SMTP settings which I have double checked. I have also tested reducing the minimum security level to 1 as suggested in advice but that did not work. I strongly suspect that this is an issue with the change of ISP provider as that is the only thing to have changed. Help please as I am going round in circles. PS using version 78.14 (32 bit) PPS I can send when using web based mail instead of Thunderbird

Asked by jenny39 1 hour ago

thunderbird lost all my data after problem with mozilla vpn

Hello. I foolishly today, a few hours ago, bought and installed mozilla vpn (1yr subscription). Once this was installed, it somehow screwed up my whole computer setup, an… (read more)

Hello. I foolishly today, a few hours ago, bought and installed mozilla vpn (1yr subscription). Once this was installed, it somehow screwed up my whole computer setup, and the consequences keep getting worse. I have spent several hours now trying to solve the accumulating issues, and it is getting worse. Of course, I uninstalled mozilla vpn, but that did not help. For example, my thunderbird client was no longer able to download my gmail mail, even though i was using the same password as was working ok on gmail. I put the question to the internet, and the recommendation was to uninstall thunderbird and install it again. which i foolishly did. the new thunderbird installation was balnk - all my e-mail accounts and data were no longer there! moreover, when I try to restart the accounts, thunderbird again rejects perfectly good passwords! This is a massive tragedy for me. please tell me what to do. can i recover my data?

Asked by avi_sion 1 day ago

Last reply by christ1 2 hours ago

  • Solved

Userchrome.css not recognised

I used to run Firefox 88.0.1 (64 bit) on a Windows 7 PC. With lots of help from this forum I wrote a userchrome.css file to make several changes to the appearance. On a … (read more)

I used to run Firefox 88.0.1 (64 bit) on a Windows 7 PC. With lots of help from this forum I wrote a userchrome.css file to make several changes to the appearance.

On a new Windows 10 machine I installed the same version of Firefox (since I don't care for the latest one). I added my old profle to the new installation and selected it as the default.

Unfortunately, when I opened the program I was prompted to create a new profile; there didn't seem to be any way around this. So I let it happen and tried simply copying my old chrome folder into it - I thought at least I could make the visual changes even if I couldn't import my bookmarks and so on.

But this didn't work either: when I run the program, none of the expected changes are there.

Presumably I've done something wrong, but what, exactly? I'd be grateful for any thoughts. Ideally, I'd like to use the whole of the old Win7 profile but if that's not possible at least changing the appearance would be pleasant.

Many thanks.

Asked by mail226 4 hours ago

Answered by mail226 2 hours ago

Thunderbird mail has changed form its listings by date

I'm sorry, but for some reason Thunderbird no longer lists my mail beginning with today's date. There was something that my pointer touched that made this happen. I don'… (read more)

I'm sorry, but for some reason Thunderbird no longer lists my mail beginning with today's date. There was something that my pointer touched that made this happen. I don't know what it was. But I would like to have my mail again listed beginning with today's date! How do I do it?

Asked by warp4dennis 2 days ago

Last reply by warp4dennis 2 hours ago