Showing questions tagged: Show all questions

Do you have the IBM Trusteer Rapport add on

I use the Rapport Add-on to protect my personal info especially when doing on-line banking at the moment I have to use Chrome but I would rather stay with Firefox but you… (read more)

I use the Rapport Add-on to protect my personal info especially when doing on-line banking at the moment I have to use Chrome but I would rather stay with Firefox but you dont have this extension why?

Asked by Chipeto 3 hours ago

Last reply by Chipeto 10 minutes ago

PDF loading is very slow

I am using Firefox v125.0.2. When I open a PDF in Firefox it takes a lot of time to load. But, when the same PDF opened in the Edge browser it loads normally and scrollin… (read more)

I am using Firefox v125.0.2. When I open a PDF in Firefox it takes a lot of time to load. But, when the same PDF opened in the Edge browser it loads normally and scrolling through PDF pages renders fast. I have shared the screenshot of a single-page pdf loading taking quite a long time.

Could someone please help me with this.

Asked by avisekn 3 hours ago

Last reply by avisekn 20 minutes ago

Frequently visited sites no longer recognize me.

Starting with my bank's web site, my user name/password is being challenged. I can't bank. Elsewhere, where my desk top has always been recognized, I'm now forced to log … (read more)

Starting with my bank's web site, my user name/password is being challenged. I can't bank. Elsewhere, where my desk top has always been recognized, I'm now forced to log in each time...and I receive an email that a new device has just logged into my account. All of this suspiciously coincides with a recent browser update. On my bank feedback it's showing as Firefox "125"...when all previous logins were recorded as Firefox "124". Help!

Asked by donmacneil 15 hours ago

Last reply by donmacneil 1 hour ago

Office 365 and shared folders

Thunderbird 115.10.1 64 bit on windows 11. 24.4.2024. Question: How I can access shared folders in Thunderbird? Office 365 business. I can access admin portal etc: … (read more)

Thunderbird 115.10.1 64 bit on windows 11. 24.4.2024.

Question: How I can access shared folders in Thunderbird?

Office 365 business. I can access admin portal etc:

portal.office.com/adminportal

And also I can go to Exchange admin portal via this. So, in my opinion I can use all deep settings also.

Office 365 licenses (full) for name.lastname@company.fi. Portal show "Office 365 business standard".

I create also shared folders. Today shared folders found from "Teams groups". Log in to portal.office.com/adminportal, "Teams-Groups", and then "Shared mailboxes".

My conf: Office 365 business standard found name.lastname@company.fi. ("john.smith@company.fi", "alice.brown@company.fi" as example.)

Shared mailboxes sharebox1, sharebox2, so, it is possible receive email sharebox1@company.fi, sharebox2@company.fi etc. (in real life share box names are bookkeeperteam@company.fi, orders@company.fi, helpdesk@company.fi etc etc.)

CONFIGURATION IS FULLY WORKING. It is, in Outlook it is possible receive and send emails, shared folders with messages are available etc.

------ 

HOW I can add shared folders to Thunderbird? Clean install tested.

1. LIcenced mailboxes work properly in Thunderbird. Tested.

name.lastname@company.fi:

Server: outlook.office365.com, port 993 Username: name.lastname@company.fi Connection security: SSL/TSL Auth: OAuth2

And smtp: smtp.office365.com, 587, starttls, oauth, name.lastname@company.fi.

This configuration work properly, and it is possible receive and send email from Thunderbird.

SHARED FOLDERS

It is not possible add shared folders.

Server: outlook.office365.com, 993 Username: name.lastname@company.fi/sharebox1 (where name.lastname is real working account name, just same as in position 1- working account. Also this sharebox1 work in outlook.) Connection security: SSL/TSL (no difference is it this or stattsl) Auth: OAuth2

(I am sorry, all my systems are native language, so I must translate---)

OK: Now I try use this shared folder. It is visible in Thunderbird. But immediately thunderbird open Browser and ask password: "name.lastname/sharebox1", wrtite password. Now I put same pw as in this account (name.lastname..). "Password wrong." I try empty password. I try account password.

SO: HOW to add shared mailbox in Thunderbird? This information "name.lastname/sharebox" not work. Is it any other method? Or any Exchange setting modification make this?

Asked by Jukka Kähkönen 3 hours ago

Can I install Firefox version 124.0.2 beside version 125.0.2 (already installed) ?

Hi I wish to have Firefox 125.0.2 and 124.02 'separate instances', not different profiles... I already have 125.0.2 installed with various Profiles. I found a 'few' lin… (read more)

Hi I wish to have Firefox 125.0.2 and 124.02 'separate instances', not different profiles...

I already have 125.0.2 installed with various Profiles.

I found a 'few' links and they were quite 'cloudy' and also since Firefox (now) does not have the 'ask you WHERE to' install... I vaguely remember years ago, it was possible.

I do not mid doing tweaking, I also already have backups of profiles, just in case!

Thank you in advance M

PS it seems Mozilla does not want us to install multiple instances (perception)!

Asked by Mozzed 23 hours ago

Last reply by Mozzed 3 hours ago

Intermittent failure to send emails on Thunderbird

For a few weeks I have had a new problem on my new Windows 11 Lenovo laptop, and also on my wife's older Dell laptop. We have been using Thunderbird for years without ma… (read more)

For a few weeks I have had a new problem on my new Windows 11 Lenovo laptop, and also on my wife's older Dell laptop. We have been using Thunderbird for years without major problems. I loaded the latest version of Thunderbird on my new laptop and it seemed to work ok at first. Now I have a problem with intermittent failure to send normal emails on Thunderbird. My wife has noticed the same problem on her laptop Windows 11. I asked iPrimus support (who are supposed to support Hotkey) but they say it is not their problem but Thunderbird's. We RECEIVE emails ok, and sometimes pressing SEND will work immediately, sometimes on the second press, and sometimes not at all. This generates a message "-- Unable to authenticate Outgoing Server (SMTP), smtp.hotkey.net.au -- Check password and verify authentification method in Account settings/Outgoing server SMTP" We both use Trend virus protection.

Account name: mail.hotkey.net.au Outgoing Server: smtp.hotkey.net.au Server Settings: Server name pop.hotkey.net.au

                             User name is my email address

Asked by tgvincent 1 week ago

Last reply by tgvincent 11 hours ago

poor resolution display only in firefox

I am having the same issues as the person in this thread, but unlike their situation, firefox has not fixed itself out of nowhere. https://support.mozilla.org/en-US/quest… (read more)

I am having the same issues as the person in this thread, but unlike their situation, firefox has not fixed itself out of nowhere. https://support.mozilla.org/en-US/questions/1104044

Everything in the firefox browser looks like it was stretched it out in MSPaint, while my actual OS interface and every other app/software UI looks fine. I have tried simply restarting my computer, as well as every solution in the linked thread, as well as refreshing firefox, and uninstalling/reinstalling, which only served to mess up my shortcuts on the home page. To be clear:

  • Hardware acceleration is turned OFF, as suggested in any thread I've found where a resolution issue is addressed.
  • setting layout.css.devPixelsPerPx to 1.25 specifically makes it almost legible. Almost. It's still incredibly grainy. Any higher even a small portion of a webpage takes up a ridiculous portion of my screen, rendering it just as unusable.
  • In messing around in config, I found that setting gfx.color_management.rendering_intent to 5 helped, in so far as it sharpened things up a little, but it did not FIX the issue. Any value above 5 seems to have zero effect or change.
  • Absolutely EVERYTHING else except firefox looks absolutely fine. It is ONLY firefox that is having this issue of all the applications/interfaces on my computer.
  • Everything in firefox is affected- images, text, the tabs and address bar, bookmarks bar, absolutely everything.

Asked by princelithey 13 hours ago

yubikey stops working after X hours

hello everyone; i have a strange issue with my yubikey and firefox on redhat linux 8. (i can't upgrade to red hat 9 and it's technically oracle linux) its works fine fo… (read more)

hello everyone; i have a strange issue with my yubikey and firefox on redhat linux 8. (i can't upgrade to red hat 9 and it's technically oracle linux)

its works fine for the first x hours (where x is usually between 1 and 3 hours) and then firefox will invariably stop recognizing the yubikey touch. yubikey works with any other application in that journalctl shows that systemd is aware of it's existence when i plug/unplug it and i get a string in my terminal and text editors whenever i touch they key both before and after it stops working with firefox.

i've tried these things but the behavior is still the same: - regenerating my ~/.mozilla configuration directory - toggling all *webauth* keys in about:config - switching from yum to flatpak firefox installation - switching from gnome to kde to xfce - switching from Wayland to X11

there are no error messages; journalctl doesn't show any either; and chrome doesn't seem to have this problem, but i don't trust chrome and, interestingly, chrome exhibits the same behavior when using xfce.

the only thing that works reliability is rebooting each time it happens and, as you can imagine, that's 100% intrusive and i lose all momentum in my productivity.

here's details on my system:

Firefox version: 115.10.0esr (64-bit)

OS: Red Hat Enterprise Linux release 8.9 (Ootpa) Oracle Linux Server release 8.9 5.15.0-205.149.5.1.el8uek.x86_64

X Windows info: gnome-session-wayland-session.x86_64 3.28.1-21.0.1.el8 @AppStream libwayland-client.x86_64 1.21.0-1.el8 @AppStream libwayland-cursor.x86_64 1.21.0-1.el8 @AppStream libwayland-egl.x86_64 1.21.0-1.el8 @AppStream libwayland-server.x86_64 1.21.0-1.el8 @AppStream qt5-qtwayland.x86_64 5.15.3-1.el8 @AppStream xorg-x11-server-Xwayland.x86_64 21.1.3-12.el8 @AppStream

I have support licensing from both Oracle and Yubikey and i've asked them for help and they both point the finger at each other so i'm stuck with this; any help would be appreciated!

Asked by davidalphagamma 15 hours ago

Firefox MDM Configuration

Hello people of Firefox, I'm attempting to deploy Mozilla to our android devices using MDM but need to be able to use our organization's Certificates. I know I can manu… (read more)

Hello people of Firefox,

I'm attempting to deploy Mozilla to our android devices using MDM but need to be able to use our organization's Certificates.

I know I can manually go into the secret menu and set it to use third party CAs and that works but when deploying to over 500 devices that's not feasible...

Is there any configuration keys I can access to be able to remotely configure the application to use third-party CAs? (These are normally referred to as key-value pair)

Thanks.

Asked by MichaelM 15 hours ago

Clicking Get Mail 'Time Out' with NO messages being downloaded

Here's the technical details: Win 10 Home 22H2 Build 19045.4291, Mozilla TB Thunderbird Version 78.4.0 Build ID 20201019003438 Distribution ID Update Folder C:\Progr… (read more)

Here's the technical details: Win 10 Home 22H2 Build 19045.4291, Mozilla TB Thunderbird Version 78.4.0 Build ID 20201019003438 Distribution ID Update Folder C:\ProgramData\Mozilla\updates\8216C80C92C4E828

This AM I was able to check / get e-mail five (5) or more times. Then clicking 'Get Mail' displays; connecting to mail.duo-county.com After 15-20 seconds connection to server mail.duo-county.com; Timed Out

I know of NO changes to any setting. When our e-mail was set up, we were told to set we were told to use Pop-3. Our ISP, who does NOT use NOR 'know' TB said we should be using IMAP, could NOT help review nor doing anything without risking ALL folders - files-data!

PLEASE help ASAP. Since we can't get - check mail I'm LOST! My spouse's e-mail is wpj@duo-county.com

Asked by dulca 17 hours ago

How do I search for emails by IP address? It works wrong for me because of the dot?

I am having older Thunderbird 102.13.1 and when i input into a search field for example: 37.19.223. or "37.19.223." or "37\.19\.223\." it always stupidly and uselessly ou… (read more)

I am having older Thunderbird 102.13.1 and when i input into a search field for example: 37.19.223. or "37.19.223." or "37\.19\.223\." it always stupidly and uselessly output tons of messages that contains unrelated IPs:

([76.223.177. [10.223.144.96]

highlighting number 223 as if i have searched just for this number 223

I think that it is reasonable to expect from TB to output only search results where email contains 37.19.223. without any hack, escaping or regex or whatever (if you know a workaround, please kindly share it).

Maybe newer TB works better? Anyone tried? If it works same way, can you please kindly ask developers to fix this?

Asked by #367259 17 hours ago

firefox won't go to any sites!!

Concurrent with the most recent automatic windows update (may or may not be the problem), Firefox with duck-duck-go will not go to almost any site. All I get is a spinni… (read more)

Concurrent with the most recent automatic windows update (may or may not be the problem), Firefox with duck-duck-go will not go to almost any site. All I get is a spinning icon or a blank page, not even any error messages. This was even true trying to go to this page until I restarted in trouble shooting mode. Until I can get Firefox working again I have been using Chrome with duck-duck-go. Note any search, i.e. 'hotels in Italy' or even 'MSN' do the same: spinning icon or blank page!! Any help would be appreciated. Also I noticed that my bookmarks were missing and there was no bookmarks drop-down on my tools line. I have run malware bytes and it showed clean, same with CCleaner. I have re-installed Firefox; no difference. Please help. and also, any way to find and replace my extensive bookmarks list? I have reduced my privacy to near zero and turned off firewalls and all limits I could find while testing for that. That did not change anything.

Asked by onefoozer 2 days ago

Last reply by onefoozer 19 hours ago

Thunderbird Stopped Working, and Password Change

Hello, All I need major help, please. I am getting the attached messages when trying to send an email. Thunderbird worked perfectly yesterday morning, but then would n… (read more)

Hello, All

I need major help, please.

I am getting the attached messages when trying to send an email. Thunderbird worked perfectly yesterday morning, but then would not send any emails. I get emails, but cannot send from my 2 accounts.

I am on the latest version of Thunderbird, Supernova 115.10.1

Also, I cannot find out where to change my password for the accounts, because at times I need to fill in a password. I can't find it.

Thanks in advance for any help.

Best, Leslie

Asked by Leslie W 20 hours ago

thunderbird 115.9 oauth2 issues with fedora 39

hi all guys ... I'm experiencing several issues with oauth2 authentication, and I never had any issue before February the 2024 ... at the beginning the only account I ha… (read more)

hi all guys ... I'm experiencing several issues with oauth2 authentication, and I never had any issue before February the 2024 ... at the beginning the only account I have was not working was a microsoft account, so I thought it was "because of microsoft restriction"

but now, little by little, all my accounts requiring oauth2 authentication are failing, and I don't know were to check ...

I do NOT have any httpd/apache server running on localhost

I already tried changing things like general.useragent.compatMode.firefox or network.protocol-handler.warn-external.http network.protocol-handler.warn-external.https

I also created another blank profile ... but again ... not way to make it works ...

cookies are permitted ... javascript is enabled ...

the result is always the same ... a blank page when I try to do any oauth2 authentication ...

if I manually copy/paste that link in Firefox/Chrome it perfectly works, so it's not a network connection issue ...


from what I can understand, it seems to be related to the "built-in browser" in thunderbird, that for some reason does not work "as expected" ... If I try to click on any link for example in the settings page

like the "learn more" link of this option Send web sites a “Do Not Track” signal that you don’t want to be tracked "learn more" thunderbird does NOT show anything ...

something is broken, and I can NOT understand what it is ...

is there anyone with some good advices?

please let me know

thanks in advance

Stefano

Asked by stefano29 1 day ago

Last reply by stefano29 1 day ago

deleted mailboxes after compact process

Collecting mail one day, I received a Thunderbird message 'compact now'. After the compact process, some mailboxes are missing. How do I re-instate these deleted mailbo… (read more)

Collecting mail one day, I received a Thunderbird message 'compact now'. After the compact process, some mailboxes are missing. How do I re-instate these deleted mailboxes?

Asked by David Whitley 1 day ago