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downloaded avg toolbar with avg search, my computer says it installed, but doesn't sho up on the webpage

Posted

I downloaded the AVG toolbar and search engine. My computer says it installed - only it does not appear when I open Firefox. For what is it worth, when I downloaded it on my Admin acct (same computer) it worked fine, but didn't transfer to my standard acct.

I downloaded the AVG toolbar and search engine. My computer says it installed - only it does not appear when I open Firefox. For what is it worth, when I downloaded it on my Admin acct (same computer) it worked fine, but didn't transfer to my standard acct.

Chosen solution

Hi myrt4sw, The standard account may have a different profile? Once the avg is downloaded for the standard account, in the new style you can place the add on to the toolbar with the "Customize" option on the three horizontal line menu.

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Additional System Details

Installed Plug-ins

  • Google Update
  • Next Generation Java Plug-in 10.55.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 5.1.30214.0
  • VLC media player Web Plugin 2.1.3
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.06
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • CANON iMAGE GATEWAY Album Plugin Utility Module

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:28.0) Gecko/20100101 Firefox/28.0

More Information

guigs 1072 solutions 11697 answers

Chosen Solution

Hi myrt4sw, The standard account may have a different profile? Once the avg is downloaded for the standard account, in the new style you can place the add on to the toolbar with the "Customize" option on the three horizontal line menu.

Hi myrt4sw, The standard account may have a different profile? Once the avg is downloaded for the standard account, in the new style you can place the add on to the toolbar with the "Customize" option on the three horizontal line menu.

Question owner

thank you. it was actually under extensions in add-ons, but I found it and it works ever so much better enabled. :-)

thank you. it was actually under extensions in add-ons, but I found it and it works ever so much better enabled. :-)