i keep getting untrusted connection
I have windows 7 home premium, when i goto my sites it acts like there is not a security certificate. I have upgraded to latest firefox, ihave reset f.fox help. Also are there reputable services that i can call for tech support if this doesnt work Thanks
Additional System Details
- User Agent: Mozilla/5.0 (Linux; U; Android 4.2.2; en-us; SM-T310 Build/JDQ39) AppleWebKit/534.30 (KHTML, like Gecko) Version/4.0 Safari/534.30
hello, first please make sure that the date & time is set correctly on your system. if this doesn't solve the issue (or it is already set properly), a possible solution depends on different factors:
- on which sites is it happening exactly?
- what is the error code shown under technical details on the error page?
in case the error code equals sec_error_unknown_issuer, please attempt to add an exception on the bottom of the error page & inspect the certificate (see the screenshot attached for instructions):
- which issuer information does the certificate contain?