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Tried to restart with safe mode

Posted

Tried to restart with safe mode, but id not work.

Tried to restart with safe mode, but id not work.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 13.0 r0
  • Google Update
  • Shockwave Flash 12.0 r0
  • McAfee MSC FF plugin DLL
  • McAfee MSS+ NPAPI Plugin
  • NMP Browser Plugin 2.8.0.0
  • Next Generation Java Plug-in 10.51.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • GEPlugin
  • iTunes Detector Plug-in
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • 5.1.20513.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • NPWLPG
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:28.0) Gecko/20100101 Firefox/28.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17760 solutions 160627 answers

What kind of issues do you have that you want to start Firefox in Safe Mode?

Can't you start Firefox at all?

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.

See:


There are other things that need your attention.

Note that your System Details List shows multiple Flash plugins.

  1. Shockwave Flash 13.0 r0
  2. Shockwave Flash 12.0 r0

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\
What kind of issues do you have that you want to start Firefox in Safe Mode? Can't you start Firefox at all? It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program. Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process. See: *https://support.mozilla.org/kb/Server+not+found *https://support.mozilla.org/kb/Firewalls *https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating ----- There are other things that need your attention. Note that your System Details List shows multiple Flash plugins. # Shockwave Flash 13.0 r0 # Shockwave Flash 12.0 r0 You can find the installation path of all plugins on the <b>about:plugins</b> page. *http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player. *(32 bit Windows) C:\Windows\System32\Macromed\Flash\ *(64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\
philipp
  • Top 25 Contributor
  • Moderator
5341 solutions 23596 answers

please continue in your original thread: https://support.mozilla.org/questions/996546

please continue in your original thread: https://support.mozilla.org/questions/996546