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Firefox suggest another website instead of mine

Posted

Hello My website is "do-dance.ru". When I type the address and press Enter to go to this website, Firefox quite often shows me a pop-up window asking whether I meant actually "dance-do.ru", which is totally another web-site. How can I address this? When my clients type "do-dance.ru" I want them to be directed to my webpage without any suggestions for another web-sites from Firefox, please.

Thank you. Igor Isaev.


do-dance.ru


edit: removed phone numbers and email address prom public though search and spam bots may have found them already.

Hello My website is "do-dance.ru". When I type the address and press Enter to go to this website, Firefox quite often shows me a pop-up window asking whether I meant actually "dance-do.ru", which is totally another web-site. How can I address this? When my clients type "do-dance.ru" I want them to be directed to my webpage without any suggestions for another web-sites from Firefox, please. Thank you. Igor Isaev. do-dance.ru edit: removed phone numbers and email address prom public though search and spam bots may have found them already.

Modified by James

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  • Google Update
  • Shockwave Flash 12.0 r0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
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  • Adobe PDF Plug-In For Firefox and Netscape 10.1.9
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  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:28.0) Gecko/20100101 Firefox/28.0

More Information

user669794 59 solutions 672 answers

In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following:

  • Click the Firefox button at the top left, then click the Help menu and select Troubleshooting Information from the submenu. If you don't have a Firefox button, click the Help menu at the top and select Troubleshooting Information from the menu.

Now, a new tab containing your troubleshooting information should open.

  • At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
  • Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.

Thanks in advance for your help!

In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following: *Click the Firefox button at the top left, then click the ''Help'' menu and select ''Troubleshooting Information'' from the submenu. If you don't have a Firefox button, click the Help menu at the top and select ''Troubleshooting Information'' from the menu. Now, a new tab containing your troubleshooting information should open. *At the top of the page, you should see a button that says "Copy text to clipboard". Click it. *Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post. If you need further information about the Troubleshooting information page, please read the article [[Use the Troubleshooting Information page to help fix Firefox issues]]. Thanks in advance for your help!
FredMcD
  • Top 10 Contributor
4254 solutions 59575 answers

Do you just enter dance-do.ru or http://dance-do.ru or what?

Do you just enter '''dance-do.ru''' or '''http://dance-do.ru''' or what?

Question owner

I'm sorry, but my Firefox is in Russian language, so when I copy-paste my Troubleshooting Info, it's all in Russian. Hope you can navigate otherwise I can help.


Сведения о приложении
---------------------
Имя: Firefox
Версия: 28.0
User Agent: Mozilla/5.0 (Windows NT 6.1; rv:28.0) Gecko/20100101 Firefox/28.0
Сообщения о падениях за последние 3 дня
---------------------------------------
Все сообщения о падениях
Расширения
----------
Имя: Toggle Web Developer Toolbar
Версия: 4.3
Включено: true
ID: {c75a27d8-4529-449f-b67b-aba65d7a1c0a}
Имя: Визуальные закладки
Версия: 2.10.0
Включено: true
ID: vb@yandex.ru
Имя: Элементы Яндекса
Версия: 8.1.1
Включено: true
ID: yasearch@yandex.ru
Имя: Dangerous Websites Blocker
Версия: 14.0.0.4917
Включено: false
ID: content_blocker@kaspersky.com
Имя: Kaspersky URL Advisor
Версия: 14.0.0.4917
Включено: false
ID: url_advisor@kaspersky.com
Имя: QipAuthorizer
Версия: 1.2.1
Включено: false
ID: {32a1fd71-835e-4b11-8e54-886fda0b4c89}
Имя: SaveSense
Версия: 3.0
Включено: false
ID: {2d7886a0-85bb-4bf2-b684-ba92b4b21d23}
Имя: Skype Click to Call
Версия: 7.1.15383.6004
Включено: false
ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Имя: Virtual Keyboard
Версия: 14.0.0.4917
Включено: false
ID: virtual_keyboard@kaspersky.com
Важные изменённые настройки
---------------------------
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
browser.newtab.url: yafd:tabs
browser.places.smartBookmarksVersion: 6
browser.search.useDBForOrder: false
browser.sessionstore.upgradeBackup.latestBuildID: 20140314220517
browser.startup.homepage: http://www.yandex.ru/?win=110&clid=1936586
browser.startup.homepage_override.buildID: 20140314220517
browser.startup.homepage_override.mstone: 28.0
dom.mozApps.used: true
extensions.lastAppVersion: 28.0
gfx.direct3d.last_used_feature_level_idx: 0
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1397999799
places.frecency.bookmarkVisitBonus: 1
places.frecency.unvisitedBookmarkBonus: 1
places.history.expiration.transient_current_max_pages: 80511
places.history.expiration.transient_optimal_database_size: 128817232
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
plugin.state.java: 0
print.printer_Canon_MF4010_Series_UFRII_LT.print_bgcolor: true
print.printer_Canon_MF4010_Series_UFRII_LT.print_bgimages: true
print.printer_Canon_MF4010_Series_UFRII_LT.print_evenpages: true
print.printer_Canon_MF4010_Series_UFRII_LT.print_footercenter:
print.printer_Canon_MF4010_Series_UFRII_LT.print_footerleft: &PT
print.printer_Canon_MF4010_Series_UFRII_LT.print_footerright: &D
print.printer_Canon_MF4010_Series_UFRII_LT.print_headercenter:
print.printer_Canon_MF4010_Series_UFRII_LT.print_headerleft: &T
print.printer_Canon_MF4010_Series_UFRII_LT.print_headerright: &U
print.printer_Canon_MF4010_Series_UFRII_LT.print_in_color: true
print.printer_Canon_MF4010_Series_UFRII_LT.print_margin_bottom: 0.5
print.printer_Canon_MF4010_Series_UFRII_LT.print_margin_left: 0.5
print.printer_Canon_MF4010_Series_UFRII_LT.print_margin_right: 0.5
print.printer_Canon_MF4010_Series_UFRII_LT.print_margin_top: 0.5
print.printer_Canon_MF4010_Series_UFRII_LT.print_oddpages: true
print.printer_Canon_MF4010_Series_UFRII_LT.print_orientation: 0
print.printer_Canon_MF4010_Series_UFRII_LT.print_reversed: false
print.printer_Canon_MF4010_Series_UFRII_LT.print_scaling: 1,00
print.printer_Canon_MF4010_Series_UFRII_LT.print_shrink_to_fit: true
privacy.sanitize.migrateFx3Prefs: true
security.warn_viewing_mixed: false
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1395938914
Графика
-------
Direct2D включён: true
DirectWrite включён: true (6.1.7600.16699)
GPU #2 активен: false
windowLayerManagerRemote: false
Аппаратно ускоренные окна: 1/1 Direct3D 10
Версия драйвера: 8.17.12.7533
Визуализатор WebGL: Google Inc. -- ANGLE (NVIDIA GeForce 8400GS Direct3D9Ex vs_3_0 ps_3_0)
Дата разработки драйвера: 5-20-2011
Драйвера видеокарты: nvd3dum nvwgf2um,nvwgf2um
Код производителя: 0x10de
Код устройства: 0x10c3
Объём видеопамяти: 256
Описание видеокарты: NVIDIA GeForce 8400GS
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
JavaScript
----------
Инкрементальный GC: true
Поддержка доступности
---------------------
Активирована: false
Отключение поддержки доступности: 0
Версии библиотек
----------------
NSPR
Ожидаемая минимальная версия: 4.10.3
Используемая версия: 4.10.3
NSS
Ожидаемая минимальная версия: 3.15.5 Basic ECC
Используемая версия: 3.15.5 Basic ECC
NSSSMIME
Ожидаемая минимальная версия: 3.15.5 Basic ECC
Используемая версия: 3.15.5 Basic ECC
NSSSSL
Ожидаемая минимальная версия: 3.15.5 Basic ECC
Используемая версия: 3.15.5 Basic ECC
NSSUTIL
Ожидаемая минимальная версия: 3.15.5
Используемая версия: 3.15.5
I'm sorry, but my Firefox is in Russian language, so when I copy-paste my Troubleshooting Info, it's all in Russian. Hope you can navigate otherwise I can help. <pre><nowiki>Сведения о приложении --------------------- Имя: Firefox Версия: 28.0 User Agent: Mozilla/5.0 (Windows NT 6.1; rv:28.0) Gecko/20100101 Firefox/28.0 Сообщения о падениях за последние 3 дня --------------------------------------- Все сообщения о падениях Расширения ---------- Имя: Toggle Web Developer Toolbar Версия: 4.3 Включено: true ID: {c75a27d8-4529-449f-b67b-aba65d7a1c0a} Имя: Визуальные закладки Версия: 2.10.0 Включено: true ID: vb@yandex.ru Имя: Элементы Яндекса Версия: 8.1.1 Включено: true ID: yasearch@yandex.ru Имя: Dangerous Websites Blocker Версия: 14.0.0.4917 Включено: false ID: content_blocker@kaspersky.com Имя: Kaspersky URL Advisor Версия: 14.0.0.4917 Включено: false ID: url_advisor@kaspersky.com Имя: QipAuthorizer Версия: 1.2.1 Включено: false ID: {32a1fd71-835e-4b11-8e54-886fda0b4c89} Имя: SaveSense Версия: 3.0 Включено: false ID: {2d7886a0-85bb-4bf2-b684-ba92b4b21d23} Имя: Skype Click to Call Версия: 7.1.15383.6004 Включено: false ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} Имя: Virtual Keyboard Версия: 14.0.0.4917 Включено: false ID: virtual_keyboard@kaspersky.com Важные изменённые настройки --------------------------- accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 browser.newtab.url: yafd:tabs browser.places.smartBookmarksVersion: 6 browser.search.useDBForOrder: false browser.sessionstore.upgradeBackup.latestBuildID: 20140314220517 browser.startup.homepage: http://www.yandex.ru/?win=110&clid=1936586 browser.startup.homepage_override.buildID: 20140314220517 browser.startup.homepage_override.mstone: 28.0 dom.mozApps.used: true extensions.lastAppVersion: 28.0 gfx.direct3d.last_used_feature_level_idx: 0 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1397999799 places.frecency.bookmarkVisitBonus: 1 places.frecency.unvisitedBookmarkBonus: 1 places.history.expiration.transient_current_max_pages: 80511 places.history.expiration.transient_optimal_database_size: 128817232 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.java: 0 print.printer_Canon_MF4010_Series_UFRII_LT.print_bgcolor: true print.printer_Canon_MF4010_Series_UFRII_LT.print_bgimages: true print.printer_Canon_MF4010_Series_UFRII_LT.print_evenpages: true print.printer_Canon_MF4010_Series_UFRII_LT.print_footercenter: print.printer_Canon_MF4010_Series_UFRII_LT.print_footerleft: &PT print.printer_Canon_MF4010_Series_UFRII_LT.print_footerright: &D print.printer_Canon_MF4010_Series_UFRII_LT.print_headercenter: print.printer_Canon_MF4010_Series_UFRII_LT.print_headerleft: &T print.printer_Canon_MF4010_Series_UFRII_LT.print_headerright: &U print.printer_Canon_MF4010_Series_UFRII_LT.print_in_color: true print.printer_Canon_MF4010_Series_UFRII_LT.print_margin_bottom: 0.5 print.printer_Canon_MF4010_Series_UFRII_LT.print_margin_left: 0.5 print.printer_Canon_MF4010_Series_UFRII_LT.print_margin_right: 0.5 print.printer_Canon_MF4010_Series_UFRII_LT.print_margin_top: 0.5 print.printer_Canon_MF4010_Series_UFRII_LT.print_oddpages: true print.printer_Canon_MF4010_Series_UFRII_LT.print_orientation: 0 print.printer_Canon_MF4010_Series_UFRII_LT.print_reversed: false print.printer_Canon_MF4010_Series_UFRII_LT.print_scaling: 1,00 print.printer_Canon_MF4010_Series_UFRII_LT.print_shrink_to_fit: true privacy.sanitize.migrateFx3Prefs: true security.warn_viewing_mixed: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1395938914 Графика ------- Direct2D включён: true DirectWrite включён: true (6.1.7600.16699) GPU #2 активен: false windowLayerManagerRemote: false Аппаратно ускоренные окна: 1/1 Direct3D 10 Версия драйвера: 8.17.12.7533 Визуализатор WebGL: Google Inc. -- ANGLE (NVIDIA GeForce 8400GS Direct3D9Ex vs_3_0 ps_3_0) Дата разработки драйвера: 5-20-2011 Драйвера видеокарты: nvd3dum nvwgf2um,nvwgf2um Код производителя: 0x10de Код устройства: 0x10c3 Объём видеопамяти: 256 Описание видеокарты: NVIDIA GeForce 8400GS AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 JavaScript ---------- Инкрементальный GC: true Поддержка доступности --------------------- Активирована: false Отключение поддержки доступности: 0 Версии библиотек ---------------- NSPR Ожидаемая минимальная версия: 4.10.3 Используемая версия: 4.10.3 NSS Ожидаемая минимальная версия: 3.15.5 Basic ECC Используемая версия: 3.15.5 Basic ECC NSSSMIME Ожидаемая минимальная версия: 3.15.5 Basic ECC Используемая версия: 3.15.5 Basic ECC NSSSSL Ожидаемая минимальная версия: 3.15.5 Basic ECC Используемая версия: 3.15.5 Basic ECC NSSUTIL Ожидаемая минимальная версия: 3.15.5 Используемая версия: 3.15.5</nowiki></pre>

Modified by cor-el

Question owner

I entered "do-dance.ru" and here is attached suggestion from Firefox to go to "dance-do.ru".

I entered "do-dance.ru" and here is attached suggestion from Firefox to go to "dance-do.ru".
cor-el
  • Top 10 Contributor
  • Moderator
17517 solutions 158410 answers

Helpful Reply

I don't think that this notification bar is coming from Firefox.

Are you using a direct connection or a proxy?

Firefox can block redirection, but this looks like something different.

  • Firefox > Options/Preferences > Advanced > General : Accessibility : [ ] "Warn me when web sites try to redirect or reload the page"

Can you translate all the words in that bar?

Can you right-click that bar and get a context menu (possibly with Inspect Element) opening or doesn't anything happen?

I don't think that this notification bar is coming from Firefox. Are you using a direct connection or a proxy? Firefox can block redirection, but this looks like something different. *Firefox > Options/Preferences > Advanced > General : Accessibility : [ ] "Warn me when web sites try to redirect or reload the page" Can you translate all the words in that bar? Can you right-click that bar and get a context menu (possibly with Inspect Element) opening or doesn't anything happen?

Question owner

This bar I guess is coming from Firefox. It says "Maybe, you wanted to open http://www.dance-do.ru" and 2 buttons "Go" and "Close tooltip". The button on the very right says "Close" with an "x". I can't right-click it, it's not an HTML element.

This bar I guess is coming from Firefox. It says "Maybe, you wanted to open http://www.dance-do.ru" and 2 buttons "Go" and "Close tooltip". The button on the very right says "Close" with an "x". I can't right-click it, it's not an HTML element.
Diego Victor 658 solutions 4175 answers

Hello,

I typed "do-dance.ru" in the address bar and i go direct to the website without message to redirect, maybe the problem is one configuration, addon or proxy as cor-el said, try access the website in safe mode:

Also:

Hello, I typed "do-dance.ru" in the address bar and i go direct to the website without message to redirect, maybe the problem is one configuration, addon or proxy as cor-el said, try access the website in safe mode: *[https://support.mozilla.org/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in safe mode] Also: *[https://support.mozilla.org/kb/remove-recent-browsing-search-and-download-history Clear recent history] *[https://support.mozilla.org/kb/reset-firefox-easily-fix-most-problems Reset Firefox]

Modified by Diego Victor

FredMcD
  • Top 10 Contributor
4254 solutions 59575 answers

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of. You can try these free programs to scan for malware, which work with your existing antivirus software: * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner] * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware] * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility] * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro] * [http://www.eset.com/us/online-scanner/ ESET Online Scanner] [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. Did this fix your problems? Please report back to us!
cor-el
  • Top 10 Contributor
  • Moderator
17517 solutions 158410 answers

You can try the DOM Inspector to see if you can use that extension to identify the origin of this notification.

The DOM Inspector (DOMi) has a menu item (Edit > Select Element By Click) and a toolbar button "Find a node to inspect by clicking on it" (left icon on the toolbar in the DOMi).

  • open the browser window in the DOMi (File > Inspect Chrome Document) and choose the first entry from the drop-down list.
  • click the "Find a node to inspect by clicking on it" button and use the keyboard (Alt Tab) or the Task bar to go back to the browser window (do not click in the browser window other than the title bar).
  • click that element with the mouse and keep the button pressed until you see a red border to indicate the the DOMi has located that element in the DOM tree.

You can try the DOM Inspector to see if you can use that extension to identify the origin of this notification. * DOM Inspector: https://addons.mozilla.org/firefox/addon/dom-inspector-6622/ The DOM Inspector (DOMi) has a menu item (Edit > Select Element By Click) and a toolbar button "Find a node to inspect by clicking on it" (left icon on the toolbar in the DOMi). * open the browser window in the DOMi (File > Inspect <b>Chrome</b> Document) and choose the first entry from the drop-down list. * click the "Find a node to inspect by clicking on it" button and use the keyboard (Alt Tab) or the Task bar to go back to the browser window (do not click in the browser window other than the title bar). * click that element with the mouse and keep the button pressed until you see a red border to indicate the the DOMi has located that element in the DOM tree. ----- * https://developer.mozilla.org/DOM_Inspector/Introduction_to_DOM_Inspector
jscher2000
  • Top 10 Contributor
8757 solutions 71654 answers

The icon on that infobar (orange circle with some kind of figure in it?) doesn't look familiar. It might be associated with one of your extensions or services.

If you search the Russian phrase in the bar (other than the part specific to the address) in quotation marks, do you find anything on the web where people have identified the cause?

The icon on that infobar (orange circle with some kind of figure in it?) doesn't look familiar. It might be associated with one of your extensions or services. If you search the Russian phrase in the bar (other than the part specific to the address) in quotation marks, do you find anything on the web where people have identified the cause?
cor-el
  • Top 10 Contributor
  • Moderator
17517 solutions 158410 answers

Helpful Reply

Looks that it is caused by the Yandex toolbar.

  • http://www.google.com/search?q="Возможно%2C вы хотели открыть"
Looks that it is caused by the Yandex toolbar. *http://forum.mozilla-russia.org/viewtopic.php?id=52547 *[[/questions/978161]] *http://www<i></i>.google<i></i>.com/search?q="Возможно%2C вы хотели открыть"

Modified by cor-el

Question owner

Thank you, cor-el - this is indeed Yandex Elements add-on, and not Firefox. Will further investigate with Yandex. P.S. Yandex is top Russian search engine like Google.

Thank you, cor-el - this is indeed Yandex Elements add-on, and not Firefox. Will further investigate with Yandex. P.S. Yandex is top Russian search engine like Google.
Hossain Al Ikram 4 solutions 22 answers

yes , it's search engine problem , because never ever suggest anything except information

yes , it's search engine problem , because never ever suggest anything except information