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Bookmark menu contents don't appear when hovering over a menu item

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Running Firefox v28 on OSX 10.9.2

All of a sudden some of my bookmark submenus will not display their contents when I hover over them, while others will.

Running Firefox v28 on OSX 10.9.2 All of a sudden some of my bookmark submenus will not display their contents when I hover over them, while others will.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 13.0 r0
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Provides information about the default web browser
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • 5.1.20913.0
  • Coupons Inc., Coupon Printing FireFox Plugin
  • Amazon MP3 Downloader Plugin 1.0.17
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:28.0) Gecko/20100101 Firefox/28.0

More Information

iamjayakumars 492 solutions 5972 answers

Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).

(If you're using an added theme, switch to the Default theme.)

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the Restart with Add-ons Disabled...

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Thank you.

Hello, '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes). ''(If you're using an added theme, switch to the Default theme.)'' If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the '''Restart with Add-ons Disabled...'''<br> If Firefox is not running, you can start Firefox in Safe Mode as follows: * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut. * On Mac: Hold the '''option''' key while starting Firefox. * On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox) ''Once you get the pop-up, just select "'Start in Safe Mode"'' '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause. ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.'' When you figure out what's causing your issues, please let us know. It might help others with the same problem. Thank you.

Modified by iamjayakumars

Diego Victor 658 solutions 4175 answers

This happens in Safe Mode?

Maybe the problem can be a corrupted place.sqlite, try go to your perfil and rename or delete it.(Maybe you need unhide the hidden files and folders).

Remember before you delete the places.sqlite close Firefox after restart it

This happens in Safe Mode? *[https://support.mozilla.org/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in safe mode] Maybe the problem can be a corrupted place.sqlite, try go to your perfil and rename or delete it.(Maybe you need unhide the hidden files and folders). *[http://kb.mozillazine.org/Show_hidden_files_and_folders] *[https://support.mozilla.org/kb/profiles-where-firefox-stores-user-data Profiles] Remember before you delete the places.sqlite close Firefox after restart it

Question owner

Same problem in safe mode....

Same problem in safe mode....
iamjayakumars 492 solutions 5972 answers

Did you try to replace the "place.sqlite"?

Did you try to replace the "place.sqlite"?

Question owner

I quit FF, renamed places.sqlite to places.backup, then restarted FF

Still have the same problem, and it happens to the same menu items.

I quit FF, renamed places.sqlite to places.backup, then restarted FF Still have the same problem, and it happens to the same menu items.
iamjayakumars 492 solutions 5972 answers
Create a new profile as a test to check if your current profile is causing the problems. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues Profile Backup and Restore *http://kb.mozillazine.org/Profile_backup *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Question owner

I exported my bookmarks, closed FF, created a new profile, opened FF, imported the bookmarks, and the problem still exists

I exported my bookmarks, closed FF, created a new profile, opened FF, imported the bookmarks, and the problem still exists

Question owner

I tried creating a new subfolder and moving all the bookmarks from one of the problem folders into the new folder. Same problem.

I tried creating a new subfolder and moving all the bookmarks from one of the problem folders into the new folder. Same problem.

Question owner

Ok here's the real strange part. If I select the "Show all bookmarks" option from the bookmarks menu, and leave that window open, then go back to the bookmark menu, I can now see all the bookmarks in the subfolders. if I close the "show all bookmarks" window, it reverts to its bad behavior.

Ok here's the real strange part. If I select the "Show all bookmarks" option from the bookmarks menu, and leave that window open, then go back to the bookmark menu, I can now see all the bookmarks in the subfolders. if I close the "show all bookmarks" window, it reverts to its bad behavior.
cor-el
  • Top 10 Contributor
  • Moderator
17536 solutions 158573 answers

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance). *Do NOT click the Reset button on the Safe Mode start window. *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Rayden 0 solutions 2 answers

I have the exactly same problem since early 20.x versions.

When I mouse over some of my folders it doesn't show any of its contents, but if I use "Show All Bookmarks" window they are certainly there.

Tried in Safe Mode, same issue. I deleted places.sqlite and localstore.rdf and bookmarksbackup folder. After a restore of the bookmarks.html still the same issue. Tried to rebuild the profile and again the issue persists.

I also used "Places Maintenance" addon and did a complete cleanup but it didn't work.

This weird behaviour is not a new issue, I've had this problem for too long and that is why I had to change browsers, because I use bookmarks a lot.

I have the exactly same problem since early 20.x versions. When I mouse over some of my folders it doesn't show any of its contents, but if I use "Show All Bookmarks" window they are certainly there. Tried in Safe Mode, same issue. I deleted places.sqlite and localstore.rdf and bookmarksbackup folder. After a restore of the bookmarks.html still the same issue. Tried to rebuild the profile and again the issue persists. I also used "Places Maintenance" addon and did a complete cleanup but it didn't work. This weird behaviour is not a new issue, I've had this problem for too long and that is why I had to change browsers, because I use bookmarks a lot.

Question owner

Running v30 now. Still have the problem when using the bookmarks menu bar, but if I use the bookmarks icon from the toolbar, it works ok. Weird.

Running v30 now. Still have the problem when using the bookmarks menu bar, but if I use the bookmarks icon from the toolbar, it works ok. Weird.
cor-el
  • Top 10 Contributor
  • Moderator
17536 solutions 158573 answers

Did you try to export the bookmarks to a JSON backup and delete the places.sqlite file and restore the JSON backup?

Did you try to export the bookmarks to a JSON backup and delete the places.sqlite file and restore the JSON backup? *http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox
Rayden 0 solutions 2 answers

I tried deleting places.sqlite and the bookmarksbackup folder, that but still the same issue.

I tried deleting places.sqlite and the bookmarksbackup folder, that but still the same issue.