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My thunderbird is really slow when reading, deleting, or moving a message. I have noticed in Task Manager that is uses about 148500K of memory when running.

  • 6 replies
  • 8 have this problem
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  • Last reply by reklov08

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It has really slowed down lately. It takes about 15 to 30 seconds when doing the above. It will tell me that it is not responding. Then it starts again. I have run Malwarebytes and there are none reported. There is also a svchost.exe in task manager that runs about the same memory usage, and I don't know what that is either. I use Mcafee. My computer had issues a while ago(three months), and someone reliable rebuilt it, and it worked fine for a while. The CPU is running at 100% when this happens, and I am guessing that the memory usage causes that. Or visa versa. Help if you can. I am not too techy, so if you tell me to get into areas of the computer, I would be lost, probably.

All Replies (6)

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Is this a Pop or IMAP mail account?

If IMAP. is it a gmail account?

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re: Mcafee

A person did the following and it improved his performance.

However, there may be a few other issues, so read the info at these links to make sure you are getting the best out of your Thunderbird.

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I have looked at the Error console, and this is an example of what seems to come up a lot.

Timestamp: 5/4/2014 6:32:42 PM Warning: Unknown property 'mso-table-lspace'. Declaration dropped. Source File: mailbox:///C:/Users/GN/AppData/Roaming/Thunderbird/Profiles/k4zzq5p4.default/Mail/pop3.centurytel.net/Inbox?number=23579402 Line: 0, Column: 16 Source Code: mso-table-lspace: 0;

The Declaration Dropped is shown with almost every message that I read. The mso comes up a lot also. I have looked at my settings, but can't find anything with either part of the messages.

Does this make any sense to anybody??

Thanks

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Your issue is in McAfee, not Thunderbird. So looking in the error console will not fix the issue. Contacting McAfee product support will.

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The 'mso-style-type' error issue may be caused by you receiving an email from someone who composed the email using Microsoft Word and Outlook.

I recall this has something to do with non standard css code in Tables and cell padding. Something to do with Outlook tables and css to force those tables to appear correctly.

But this is not the reason for you having the slowdown, that is McAFee.

Modified by Toad-Hall

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I faced the same problem (Thunderbird 24.5.0) since some weeks - "e-Mail attachments" was already unchecked. The following was working: - right-click on the McAfee-Icon - change settings - realtime scan / disable and again activate Problem was solved