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Expansions ceased to work for me! I can't but remove them not to include. What to do?

Posted

After start of Mozilla Firefox were disconnected a half of my expansions, and I can't but include them back remove. Help please

After start of Mozilla Firefox were disconnected a half of my expansions, and I can't but include them back remove. Help please

Additional System Details

Installed Plug-ins

  • Google Update
  • Version 5.2.4.18058
  • Shockwave Flash 12.0 r0
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.9
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • Unity Player 4.1.5f1
  • Raidcall plugin
  • VLC media player Web Plugin 2.0.2
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.5.635
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:28.0) Gecko/20100101 Firefox/28.0

More Information

Shashank 2 solutions 29 answers

Helpful Reply

Can you elaborate your issue Please. What expansions are you referring to?

Can you elaborate your issue Please. What expansions are you referring to?

Question owner

Firefox -> Additions-> Expansions

Firefox -> Additions-> Expansions
Shashank 2 solutions 29 answers

So you lost half of your Extensions? Try for searching them using the search bar that is present on the top right and download them again.

Hope this helps.

So you lost half of your Extensions? Try for searching them using the search bar that is present on the top right and download them again. Hope this helps.

Question owner

I don't know as it occurred, after turning on of the computer they were already disconnected. This way doesn't work after the second restart of Mozilla they again are disconnected

I don't know as it occurred, after turning on of the computer they were already disconnected. This way doesn't work after the second restart of Mozilla they again are disconnected
Shashank 2 solutions 29 answers

Do u want those extensions or do you want to remove them?

Do u want those extensions or do you want to remove them?

Question owner

These expansions are necessary to me

These expansions are necessary to me
Shashank 2 solutions 29 answers

If you remember the names of the expansions, you could try re-installing them on the browser. Let me know if that helps

If you remember the names of the expansions, you could try re-installing them on the browser. Let me know if that helps

Question owner

It doesn't work, after installation they work normally but after Mozilla restart they are again disconnected

It doesn't work, after installation they work normally but after Mozilla restart they are again disconnected
Moses
  • Moderator
459 solutions 3607 answers

What extensions are you running?
Please do the following get the list:

  • Click the Firefox button at the top left, then click the Help menu and select Troubleshooting Information from the submenu. If you don't have a Firefox button, click the Help menu at the top and select Troubleshooting Information from the menu.

Now, a new tab containing your troubleshooting information should open.

  • At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
  • Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.
What extensions are you running?<br> Please do the following get the list: *Click the Firefox button at the top left, then click the ''Help'' menu and select ''Troubleshooting Information'' from the submenu. If you don't have a Firefox button, click the Help menu at the top and select ''Troubleshooting Information'' from the menu. Now, a new tab containing your troubleshooting information should open. *At the top of the page, you should see a button that says "Copy text to clipboard". Click it. *Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.

Question owner

{

 "application": {
   "name": "Firefox",
   "version": "28.0",
   "userAgent": "Mozilla/5.0 (Windows NT 6.1; rv:28.0) Gecko/20100101 Firefox/28.0",
   "supportURL": "https://support.mozilla.org/1/firefox/28.0/WINNT/ru/"
 },
 "crashes": {
   "submitted": [],
   "pending": 1
 },
 "modifiedPreferences": {
   "accessibility.typeaheadfind.flashBar": 0,
   "browser.cache.disk.capacity": 358400,
   "browser.cache.disk.smart_size.first_run": false,
   "browser.cache.disk.smart_size.use_old_max": false,
   "browser.cache.disk.smart_size_cached_value": 358400,
   "browser.places.smartBookmarksVersion": 6,
   "browser.search.useDBForOrder": "false",
   "browser.sessionstore.restore_on_demand": false,
   "browser.sessionstore.upgradeBackup.latestBuildID": "20140314220517",
   "browser.startup.homepage_override.mstone": "28.0",
   "browser.startup.homepage": "http://www.yandex.by/",
   "browser.startup.homepage_override.buildID": "20140314220517",
   "browser.tabs.warnOnClose": false,
   "dom.w3c_touch_events.expose": false,
   "dom.mozApps.used": true,
   "extensions.lastAppVersion": "28.0",
   "font.internaluseonly.changed": false,
   "general.useragent.extra.sputnik": "sputnik 2.5.3.12",
   "gfx.direct3d.last_used_feature_level_idx": 0,
   "gfx.direct3d.prefer_10_1": true,
   "keyword.URL": "http://www.default-search.net/search?sid=476&aid=114&itype=a&ver=12302&tm=307&src=ds&p=",
   "network.http.proxy.keep-alive": true,
   "network.cookie.prefsMigrated": true,
   "network.http.pipelining.maxrequests": 4,
   "network.http.max-connections-per-server": 15,
   "network.http.keep-alive": true,
   "network.http.connect.timeout": 30,
   "network.dnsCacheEntries": 20,
   "network.http.max-persistent-connections-per-proxy": 8,
   "network.dnsCacheExpiration": 60,
   "places.database.lastMaintenance": 1397401072,
   "places.history.expiration.transient_current_max_pages": 53666,
   "plugin.importedState": true,
   "plugin.state.java": 0,
   "plugin.disable_full_page_plugin_for_types": "application/pdf",
   "privacy.donottrackheader.enabled": true,
   "privacy.sanitize.migrateFx3Prefs": true,
   "security.warn_viewing_mixed": false,
   "storage.vacuum.last.places.sqlite": 1396628204,
   "storage.vacuum.last.index": 1
 },
 "graphics": {
   "numTotalWindows": 1,
   "numAcceleratedWindows": 1,
   "windowLayerManagerType": "Direct3D 10",
   "windowLayerManagerRemote": false,
   "adapterDescription": "NVIDIA GeForce GT 220 ",
   "adapterVendorID": "0x10de",
   "adapterDeviceID": "0x0a20",
   "adapterRAM": "1024",
   "adapterDrivers": "nvd3dum nvwgf2um,nvwgf2um",
   "driverVersion": "9.18.13.3165",
   "driverDate": "10-23-2013",
   "adapterDescription2": "",
   "adapterVendorID2": "",
   "adapterDeviceID2": "",
   "adapterRAM2": "",
   "adapterDrivers2": "",
   "driverVersion2": "",
   "driverDate2": "",
   "isGPU2Active": false,
   "direct2DEnabled": true,
   "directWriteEnabled": true,
   "directWriteVersion": "6.2.9200.16571",
   "webglRenderer": "Google Inc. -- ANGLE (NVIDIA GeForce GT 220  Direct3D9Ex vs_3_0 ps_3_0)",
   "info": {
     "AzureCanvasBackend": "direct2d",
     "AzureSkiaAccelerated": 0,
     "AzureFallbackCanvasBackend": "cairo",
     "AzureContentBackend": "direct2d"
   }
 },
 "javaScript": {
   "incrementalGCEnabled": true
 },
 "accessibility": {
   "isActive": false,
   "forceDisabled": 0
 },
 "libraryVersions": {
   "NSPR": {
     "minVersion": "4.10.3",
     "version": "4.10.3"
   },
   "NSS": {
     "minVersion": "3.15.5 Basic ECC",
     "version": "3.15.5 Basic ECC"
   },
   "NSSUTIL": {
     "minVersion": "3.15.5",
     "version": "3.15.5"
   },
   "NSSSSL": {
     "minVersion": "3.15.5 Basic ECC",
     "version": "3.15.5 Basic ECC"
   },
   "NSSSMIME": {
     "minVersion": "3.15.5 Basic ECC",
     "version": "3.15.5 Basic ECC"
   }
 },
 "userJS": {
   "exists": true
 },
 "extensions": [
   {
     "name": "Adblock Plus",
     "version": "2.5.1",
     "isActive": true,
     "id": "{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}"
   },
   {
     "name": "avast! Online Security",
     "version": "9.0.2011.70",
     "isActive": true,
     "id": "wrc@avast.com"
   },
   {
     "name": "Download YouTube Videos as MP4",
     "version": "1.7.18",
     "isActive": true,
     "id": "{b9bfaf1c-a63f-47cd-8b9a-29526ced9060}"
   },
   {
     "name": "Element Hiding Helper для Adblock Plus",
     "version": "1.2.3",
     "isActive": true,
     "id": "elemhidehelper@adblockplus.org"
   },
   {
     "name": "Flagfox",
     "version": "5.0.1",
     "isActive": true,
     "id": "{1018e4d6-728f-4b20-ad56-37578a4de76b}"
   },
   {
     "name": "Ghostery",
     "version": "5.2.0",
     "isActive": true,
     "id": "firefox@ghostery.com"
   },
   {
     "name": "Block site",
     "version": "1.1.8",
     "isActive": false,
     "id": "{dd3d7613-0246-469d-bc65-2a3cc1668adc}"
   },
   {
     "name": "Desktopy",
     "version": "1.0.2",
     "isActive": false,
     "id": "{71238372-3743-33ab-8a9f-93722af74c97}"
   },
   {
     "name": "DownThemAll!",
     "version": "2.0.16",
     "isActive": false,
     "id": "{DDC359D1-844A-42a7-9AA1-88A850A938A8}"
   },
   {
     "name": "FastestFox",
     "version": "5.2.1",
     "isActive": false,
     "id": "smarterwiki@wikiatic.com"
   },
   {
     "name": "Media View",
     "version": "1.1",
     "isActive": false,
     "id": "ext@MediaViewV1alpha1312.net"
   },
   {
     "name": "Media Watch",
     "version": "1.1",
     "isActive": false,
     "id": "ext@MediaWatchV1home499.net"
   },
   {
     "name": "Saved Password Editor",
     "version": "2.7.2",
     "isActive": false,
     "id": "savedpasswordeditor@daniel.dawson"
   },
   {
     "name": "Settings Manager",
     "version": "5.0.0.12302",
     "isActive": false,
     "id": "{1ED03F15-1006-1C66-CCA5-15A00B80A7B7}"
   },
   {
     "name": "Skype Click to Call",
     "version": "7.0.14735.1561",
     "isActive": false,
     "id": "{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}"
   },
   {
     "name": "Super Start",
     "version": "7.0",
     "isActive": false,
     "id": "superstart@enjoyfreeware.org"
   },
   {
     "name": "Tab Scope",
     "version": "1.5",
     "isActive": false,
     "id": "tabscope@xuldev.org"
   },
   {
     "name": "Tile Tabs",
     "version": "11.5",
     "isActive": false,
     "id": "tiletabs@DW-dev"
   },
   {
     "name": "VKontakte.ru MP3 Музыка Качалка",
     "version": "2.2",
     "isActive": false,
     "id": "ffvkontaktemusic@chupakabr.ru"
   },
   {
     "name": "WOT",
     "version": "20131118",
     "isActive": false,
     "id": "{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}"
   },
   {
     "name": "ВКонтакте.ру Downloader",
     "version": "0.3.7.0",
     "isActive": false,
     "id": "vk@sergeykolosov.mp"
   }
 ]

}

{ "application": { "name": "Firefox", "version": "28.0", "userAgent": "Mozilla/5.0 (Windows NT 6.1; rv:28.0) Gecko/20100101 Firefox/28.0", "supportURL": "https://support.mozilla.org/1/firefox/28.0/WINNT/ru/" }, "crashes": { "submitted": [], "pending": 1 }, "modifiedPreferences": { "accessibility.typeaheadfind.flashBar": 0, "browser.cache.disk.capacity": 358400, "browser.cache.disk.smart_size.first_run": false, "browser.cache.disk.smart_size.use_old_max": false, "browser.cache.disk.smart_size_cached_value": 358400, "browser.places.smartBookmarksVersion": 6, "browser.search.useDBForOrder": "false", "browser.sessionstore.restore_on_demand": false, "browser.sessionstore.upgradeBackup.latestBuildID": "20140314220517", "browser.startup.homepage_override.mstone": "28.0", "browser.startup.homepage": "http://www.yandex.by/", "browser.startup.homepage_override.buildID": "20140314220517", "browser.tabs.warnOnClose": false, "dom.w3c_touch_events.expose": false, "dom.mozApps.used": true, "extensions.lastAppVersion": "28.0", "font.internaluseonly.changed": false, "general.useragent.extra.sputnik": "sputnik 2.5.3.12", "gfx.direct3d.last_used_feature_level_idx": 0, "gfx.direct3d.prefer_10_1": true, "keyword.URL": "http://www.default-search.net/search?sid=476&aid=114&itype=a&ver=12302&tm=307&src=ds&p=", "network.http.proxy.keep-alive": true, "network.cookie.prefsMigrated": true, "network.http.pipelining.maxrequests": 4, "network.http.max-connections-per-server": 15, "network.http.keep-alive": true, "network.http.connect.timeout": 30, "network.dnsCacheEntries": 20, "network.http.max-persistent-connections-per-proxy": 8, "network.dnsCacheExpiration": 60, "places.database.lastMaintenance": 1397401072, "places.history.expiration.transient_current_max_pages": 53666, "plugin.importedState": true, "plugin.state.java": 0, "plugin.disable_full_page_plugin_for_types": "application/pdf", "privacy.donottrackheader.enabled": true, "privacy.sanitize.migrateFx3Prefs": true, "security.warn_viewing_mixed": false, "storage.vacuum.last.places.sqlite": 1396628204, "storage.vacuum.last.index": 1 }, "graphics": { "numTotalWindows": 1, "numAcceleratedWindows": 1, "windowLayerManagerType": "Direct3D 10", "windowLayerManagerRemote": false, "adapterDescription": "NVIDIA GeForce GT 220 ", "adapterVendorID": "0x10de", "adapterDeviceID": "0x0a20", "adapterRAM": "1024", "adapterDrivers": "nvd3dum nvwgf2um,nvwgf2um", "driverVersion": "9.18.13.3165", "driverDate": "10-23-2013", "adapterDescription2": "", "adapterVendorID2": "", "adapterDeviceID2": "", "adapterRAM2": "", "adapterDrivers2": "", "driverVersion2": "", "driverDate2": "", "isGPU2Active": false, "direct2DEnabled": true, "directWriteEnabled": true, "directWriteVersion": "6.2.9200.16571", "webglRenderer": "Google Inc. -- ANGLE (NVIDIA GeForce GT 220 Direct3D9Ex vs_3_0 ps_3_0)", "info": { "AzureCanvasBackend": "direct2d", "AzureSkiaAccelerated": 0, "AzureFallbackCanvasBackend": "cairo", "AzureContentBackend": "direct2d" } }, "javaScript": { "incrementalGCEnabled": true }, "accessibility": { "isActive": false, "forceDisabled": 0 }, "libraryVersions": { "NSPR": { "minVersion": "4.10.3", "version": "4.10.3" }, "NSS": { "minVersion": "3.15.5 Basic ECC", "version": "3.15.5 Basic ECC" }, "NSSUTIL": { "minVersion": "3.15.5", "version": "3.15.5" }, "NSSSSL": { "minVersion": "3.15.5 Basic ECC", "version": "3.15.5 Basic ECC" }, "NSSSMIME": { "minVersion": "3.15.5 Basic ECC", "version": "3.15.5 Basic ECC" } }, "userJS": { "exists": true }, "extensions": [ { "name": "Adblock Plus", "version": "2.5.1", "isActive": true, "id": "{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}" }, { "name": "avast! Online Security", "version": "9.0.2011.70", "isActive": true, "id": "wrc@avast.com" }, { "name": "Download YouTube Videos as MP4", "version": "1.7.18", "isActive": true, "id": "{b9bfaf1c-a63f-47cd-8b9a-29526ced9060}" }, { "name": "Element Hiding Helper для Adblock Plus", "version": "1.2.3", "isActive": true, "id": "elemhidehelper@adblockplus.org" }, { "name": "Flagfox", "version": "5.0.1", "isActive": true, "id": "{1018e4d6-728f-4b20-ad56-37578a4de76b}" }, { "name": "Ghostery", "version": "5.2.0", "isActive": true, "id": "firefox@ghostery.com" }, { "name": "Block site", "version": "1.1.8", "isActive": false, "id": "{dd3d7613-0246-469d-bc65-2a3cc1668adc}" }, { "name": "Desktopy", "version": "1.0.2", "isActive": false, "id": "{71238372-3743-33ab-8a9f-93722af74c97}" }, { "name": "DownThemAll!", "version": "2.0.16", "isActive": false, "id": "{DDC359D1-844A-42a7-9AA1-88A850A938A8}" }, { "name": "FastestFox", "version": "5.2.1", "isActive": false, "id": "smarterwiki@wikiatic.com" }, { "name": "Media View", "version": "1.1", "isActive": false, "id": "ext@MediaViewV1alpha1312.net" }, { "name": "Media Watch", "version": "1.1", "isActive": false, "id": "ext@MediaWatchV1home499.net" }, { "name": "Saved Password Editor", "version": "2.7.2", "isActive": false, "id": "savedpasswordeditor@daniel.dawson" }, { "name": "Settings Manager", "version": "5.0.0.12302", "isActive": false, "id": "{1ED03F15-1006-1C66-CCA5-15A00B80A7B7}" }, { "name": "Skype Click to Call", "version": "7.0.14735.1561", "isActive": false, "id": "{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}" }, { "name": "Super Start", "version": "7.0", "isActive": false, "id": "superstart@enjoyfreeware.org" }, { "name": "Tab Scope", "version": "1.5", "isActive": false, "id": "tabscope@xuldev.org" }, { "name": "Tile Tabs", "version": "11.5", "isActive": false, "id": "tiletabs@DW-dev" }, { "name": "VKontakte.ru MP3 Музыка Качалка", "version": "2.2", "isActive": false, "id": "ffvkontaktemusic@chupakabr.ru" }, { "name": "WOT", "version": "20131118", "isActive": false, "id": "{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}" }, { "name": "ВКонтакте.ру Downloader", "version": "0.3.7.0", "isActive": false, "id": "vk@sergeykolosov.mp" } ] }
cor-el
  • Top 10 Contributor
  • Moderator
17541 solutions 158619 answers

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search bar to check if there is a compatibility update available.

If this hasn't helped then also delete possible addons.json and addons.sqlite files.

It is possible that there is a problem with the file(s) that store the extensions registry. Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry. *https://support.mozilla.org/kb/Profiles New files will be created when required. See "Corrupt extension files": *http://kb.mozillazine.org/Unable_to_install_themes_or_extensions *https://support.mozilla.org/kb/Unable+to+install+add-ons If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search bar to check if there is a compatibility update available. If this hasn't helped then also delete possible addons.json and addons.sqlite files.

Question owner

I something can't find these files. Tell please where precisely there are these files

I something can't find these files. Tell please where precisely there are these files
cor-el
  • Top 10 Contributor
  • Moderator
17541 solutions 158619 answers

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Director: Show Folder (Linux: Open Director; Mac: Show in Finder)
You can use this button to go to the currently used Firefox profile folder: *Help > Troubleshooting Information > Profile Director: Show Folder (Linux: Open Director; Mac: Show in Finder) *http://kb.mozillazine.org/Profile_folder_-_Firefox

Question owner

It doesn't help, I even did Firefox dumping everything exactly after the second restart expansion is disconnected (

It doesn't help, I even did Firefox dumping everything exactly after the second restart expansion is disconnected (

Question owner

Only those expansions which don't demand restart after installation work

Only those expansions which don't demand restart after installation work
cor-el
  • Top 10 Contributor
  • Moderator
17541 solutions 158619 answers

You can also check for problems with preferences.

Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if this helps.

You can also check for problems with preferences. Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release. *http://kb.mozillazine.org/Preferences_not_saved *http://kb.mozillazine.org/Resetting_preferences Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if this helps. *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

Question owner

doesn't help

doesn't help