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Firefox crashes

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

Robio10
Robio10
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AdapterDeviceID: 0x0116 AdapterVendorID: 0x8086 Add-ons: proxyselector%40mozilla.org:1.31,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:28.0 AvailablePageFile: 5022269440 AvailablePhysicalMemory: 3729997824 AvailableVirtualMemory: 4001902592 BIOS_Manufacturer: Insyde BlockedDllList: BreakpadReserveAddress: 40435712 BreakpadReserveSize: 37748736 BuildID: 20140314220517 CrashTime: 1397364538 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1397304365 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0116, AdapterSubsysID: 166c103c, AdapterDriverVersion: 9.0.0.0 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 57526 StartupTime: 1397364530 SystemMemoryUsePercentage: 41 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 4294836224 URL: about:blank User32BeforeBlocklist: 1 Vendor: Mozilla Version: 28.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : 

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP TCPv6 Service Provider : 2 : 1 :  
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP UDPv6 Service Provider : 2 : 2 :  
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD RfComm [Bluetooth] : 2 : 1 :

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

AdapterDeviceID: 0x0116 AdapterVendorID: 0x8086 Add-ons: proxyselector%40mozilla.org:1.31,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:28.0 AvailablePageFile: 5022269440 AvailablePhysicalMemory: 3729997824 AvailableVirtualMemory: 4001902592 BIOS_Manufacturer: Insyde BlockedDllList: BreakpadReserveAddress: 40435712 BreakpadReserveSize: 37748736 BuildID: 20140314220517 CrashTime: 1397364538 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1397304365 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0116, AdapterSubsysID: 166c103c, AdapterDriverVersion: 9.0.0.0 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 57526 StartupTime: 1397364530 SystemMemoryUsePercentage: 41 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 4294836224 URL: about:blank User32BeforeBlocklist: 1 Vendor: Mozilla Version: 28.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IPv6] : 2 : 2 : MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll RSVP TCPv6 Service Provider : 2 : 1 : RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP UDPv6 Service Provider : 2 : 2 : RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD RfComm [Bluetooth] : 2 : 1 : useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

All Replies (1)

cor-el
cor-el
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What you posted above is only the information about your computer that is added to the crash report and doesn't include information about the crash itself.

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See: