Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

email won't download

  • 3 replies
  • 5 have this problem
  • 23 views
  • Last reply by captA

captA
captA

Only one email will download, the same one every time. Thunderbird says there are more messages, but after this one downloads it then says no more messages.

Only one email will download, the same one every time. Thunderbird says there are more messages, but after this one downloads it then says no more messages.

Chosen solution

Go to your email providers web mail page and log into your account there. Read and delete the problem email and see if the other emails free up.

Read this answer in context 👍 2

All Replies (3)

user01229325
user01229325

Chosen Solution

Go to your email providers web mail page and log into your account there. Read and delete the problem email and see if the other emails free up.

captA
captA Question owner

It doesn't matter how many times I open or delete the email. It still is the only message that will open or download.

captA
captA Question owner

Airmail you were right. When I went to the web provider page not the email providers page and deleted it the emails were freed. thanks