Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I install Firefox 28, why does it not load?

  • 24 replies
  • 2 have this problem
  • Last reply by sonic_225

more options

Any idea on this? This is annoying.

All Replies (4)

more options

No, you're still in the same thread as another user.
Just follow this link, copy/paste what you posted into the Details box,

more options

ok trying to start a new question. Hope I am in the right place... I was able to download and install an older version - Moz FF 26; however, with practically each keystroke I get these 2 error msgs: " [JavaScript Application] ! initXPCOM TypeError: compClass is underfined" AND ""onLoad TypeError: can't access dead object" It keeps happening - so much so that I will go back to Google Chrome until I find a fix. To recap, I had a real problem with what I thot was a msg from Mozilla to update; I finally uninstalled my Moz browser; then I ran into several warnings and error msgs, then I gave up for awhile. I was avoiding various links that were not direct from Mozilla; then I went to Mozilla support; I was warned NOT to install an older version, but nothing was working, so I tried that and was able to download & install Mozilla 26. Yet I keep getting that [JavaScript] error ?????

I tried several links offered in the forum.

more options


I've created a question for you...So you can go to your own thread and wait for support there. Here's the link to your question:

Please respond so I know you got there.

more options

The downloading thing closes for no reason when it's in the middle of checking add-ons while the downloading is in progress.

  1. 1
  2. 2