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Please help to restore facebook page blanked out by firefox security

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by Moses

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since sunday my facebook page appears as blank to messages and images. I tried de deblock the page from the mozilla scroll down menu but it won't work. Please help. I am no specialist but need my face book messages. if you can call me at ** I would prefer to be guided verbally. Thank you

edit: removed personal information for your protection. please note that we cannot offer support via telephone, so please continue in the forum. thanks for your understanding! (philipp)

since sunday my facebook page appears as blank to messages and images. I tried de deblock the page from the mozilla scroll down menu but it won't work. Please help. I am no specialist but need my face book messages. if you can call me at ** I would prefer to be guided verbally. Thank you <sub>edit: removed personal information for your protection. please note that we cannot offer support via telephone, so please continue in the forum. thanks for your understanding! (philipp)</sub>

Modified by philipp

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Did you try clearing your complete cache and ONLY Facebook cookies? Do the follow steps:

  • Press CTRL + SHIFT + DEL
  • Make sure only Cache is selected and from the time frame above make sure it's on Everything
  • Click the orange Firefox button, then go to Tools
  • Go to the Privacy panel then click remove individual cookies
  • Search for Facebook then delete all Facebook cookies