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Crash report

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Firefox often crashes when I am searching images using Google. In safe mode crashes too. I have installed last firefox version, don't have BitGuard or viruses. How can I fix it? Thanks. UUID = 467d540c-3cc0-4ca7-883b-c32232140329

Firefox often crashes when I am searching images using Google. In safe mode crashes too. I have installed last firefox version, don't have BitGuard or viruses. How can I fix it? Thanks. UUID = 467d540c-3cc0-4ca7-883b-c32232140329

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.9 r900
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.5.146
  • Next Generation Java Plug-in 10.45.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • PDF-XChange Viewer Netscape Gecko Plugin
  • DivX VOD Helper Plug-in
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • Firefox 28.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:28.0) Gecko/20100101 Firefox/28.0
  • Support URL: https://support.mozilla.org/1/firefox/28.0/WINNT/ru/

Extensions

  • Adblock Plus 2.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • avast! WebRep 7.0.1474 (wrc@avast.com)
  • GlassMyFox 1.3.2 (GlassMyFox@ArisT2_Noia4dev)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Download Master Plugin 1.4.1 (dmpluginff@westbyte.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce 9600 GT
  • adapterDescription2:
  • adapterDeviceID: 0x0622
  • adapterDeviceID2:
  • adapterDrivers: nvd3dum nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.1.7600.16385
  • driverDate: 6-21-2013
  • driverDate2:
  • driverVersion: 9.18.13.2049
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce 9600 GT Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.blockautorefresh: True
  • accessibility.typeaheadfind: True
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 6
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140314220517
  • browser.startup.homepage: http://www.google.com.ua
  • browser.startup.homepage_override.buildID: 20140314220517
  • browser.startup.homepage_override.mstone: 28.0
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 28.0
  • font.internaluseonly.changed: False
  • gfx.direct3d.checkDX10: False
  • gfx.direct3d.last_used_feature_level_idx: 1
  • keyword.URL: http://www.google.ru/cse?cx=partner-pub-6889055053848200%3A4865901691&ie=UTF-8&siteurl=livetool.ru/test/test.php&sa=%D0%9F%D0%BE%D0%B8%D1%81%D0%BA&q=
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1396029712
  • places.history.expiration.transient_current_max_pages: 53648
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.flash: 1
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1394267389

Misc

  • User JS: No
  • Accessibility: No
iamjayakumars 475 solutions 5852 answers

Helpful Reply

  • Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  • Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.
*Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below. *Copy the '''5''' most recent Report IDs that start with '''bp-''' and paste them into your response here.

Modified by iamjayakumars

Question owner

Thanks for you help, here it is: bp-467d540c-3cc0-4ca7-883b-c32232140329 bp-ed08639e-e530-4068-bdc3-d36fc2140329 1714e4ea-72bf-4c41-9c58-f6e4a53ef277 bp-5a09c546-d087-42d4-a056-f7adc2140321 bp-04d746a3-2efb-4992-adfe-a7c282140321

Thanks for you help, here it is: bp-467d540c-3cc0-4ca7-883b-c32232140329 bp-ed08639e-e530-4068-bdc3-d36fc2140329 1714e4ea-72bf-4c41-9c58-f6e4a53ef277 bp-5a09c546-d087-42d4-a056-f7adc2140321 bp-04d746a3-2efb-4992-adfe-a7c282140321
iamjayakumars 475 solutions 5852 answers

Helpful Reply

Create a new profile as a test to check if your current profile is causing the problems. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues Profile Backup and Restore *http://kb.mozillazine.org/Profile_backup *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox