Can't print personalised content of a standard doc, eg promotional voucher although fixed elements do print
I have a voucher from a pub chain which shows on screen all the standard fixed information regarding the offer, plus all the personal details, eg name, ref number etc. When I try to print it only the standard parts are printed and none of the personal elements.
Additional System Details
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Shockwave Flash 12.0 r0
- Google Update
- Picasa plugin
- Adobe Acrobat Plug-In Version 5.00 for Netscape
- User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:28.0) Gecko/20100101 Firefox/28.0
Try a print preview of the page, or it is possible to save the page as a local html page, by File > Save Page As.
If it is happening on many sites please try this knowledge base article for more troubleshooting steps. Fix printing problems in Firefox