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Upgraded to OS1.1, no longer have data capabilities ZTE OPEN

Posted

Hi,

I seem to have lost my mobile data (3g, 2g, Edge) since upgrading to OS 1.1, I am in UK and I assume that in the topbar of the screen (next to my cell signal and the time, I should have either a 2g or an E or H there, I have none, however when I open the notification by swiping down, I do see a 2g or H or whatever there, highlighted in blue?? I have checked my data provider settings and these are correct. Is this a known issue or is it just me!!??

Hi, I seem to have lost my mobile data (3g, 2g, Edge) since upgrading to OS 1.1, I am in UK and I assume that in the topbar of the screen (next to my cell signal and the time, I should have either a 2g or an E or H there, I have none, however when I open the notification by swiping down, I do see a 2g or H or whatever there, highlighted in blue?? I have checked my data provider settings and these are correct. Is this a known issue or is it just me!!??

Chosen solution

Yep, this seems to be working, I did have to do the 'Aeroplane' trick again halfway through yesterday, but it still seems to be working fine. So, I suggest, if anyone else has this issue, check and uncheck 'Aeroplane Mode', it may work for you too.

Cheers.

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mluna 70 solutions 486 answers

Helpful Reply

Hi BobbyOrange,

Thanks for using Firefox OS. I have seen the case where the notification tray at the bottom will appear with an indicator that is incorrect. I would go into the Settings > Wifi and toggle it off, then go to Settings > Cellular & Data and toggle the data connection on.

Best regards, Michelle Luna

Hi BobbyOrange, Thanks for using Firefox OS. I have seen the case where the notification tray at the bottom will appear with an indicator that is incorrect. I would go into the Settings > Wifi and toggle it off, then go to Settings > Cellular & Data and toggle the data connection on. Best regards, Michelle Luna

Helpful Reply

Hi,

I've tried this and it's not made any difference. I tried at a location where I know there is a full 3g service, the icon on the notification bar does show a blue 'H', but I still cannot connect to the internet. Any ideas please!! Should I downgrade back to v1.0 as this problem was not on that version????

Hi, I've tried this and it's not made any difference. I tried at a location where I know there is a full 3g service, the icon on the notification bar does show a blue 'H', but I still cannot connect to the internet. Any ideas please!! Should I downgrade back to v1.0 as this problem was not on that version????
fleamour 6 solutions 71 answers

1.2 will be out end of April.

1.2 will be out end of April.
Andrew
  • Moderator
321 solutions 4036 answers

Hello,

Does the mobile service work for a while and then doesn't work after a prolong period of using the phone? Or does it not completely work? Have you tried rebooting the device?

  1. Hold down the power button
  2. Select Reboot


Please let me know!

Thanks!

Hello, <br> <br> Does the mobile service work for a while and then doesn't work after a prolong period of using the phone? Or does it not completely work? Have you tried rebooting the device? <br> #Hold down the power button #Select Reboot <br> Please let me know! Thanks!

Question owner

Hi Andrew,

It just completely stopped working since I installed v1.1, really want to get this sorted as I much prefer FFOS to Android, it is, (on the whole/bugs apart) a lot more responsive than Android.

Thanks,

Rob.

Hi Andrew, It just completely stopped working since I installed v1.1, really want to get this sorted as I much prefer FFOS to Android, it is, (on the whole/bugs apart) a lot more responsive than Android. Thanks, Rob.

Question owner

Hi All,

Was just playing about with my phone, trying to get my PC to recognise it so I can update to V1.2 and turned on Aeroplane mode. forgot about it whilst reading the cricket on the BBC (Faf Du Plessis to miss the England game), I then went back to my phone and switched off Aeroplane mode and lo and behold, data service is back!! Not complaining, but is there a particular reason why data service should magically come back on after doing this? Not going to mark this as solved yet, as I want to give it a few hours 'test'!! Cheers for your help so far though!!

Hi All, Was just playing about with my phone, trying to get my PC to recognise it so I can update to V1.2 and turned on Aeroplane mode. forgot about it whilst reading the cricket on the BBC (Faf Du Plessis to miss the England game), I then went back to my phone and switched off Aeroplane mode and lo and behold, data service is back!! Not complaining, but is there a particular reason why data service should magically come back on after doing this? Not going to mark this as solved yet, as I want to give it a few hours 'test'!! Cheers for your help so far though!!

Chosen Solution

Yep, this seems to be working, I did have to do the 'Aeroplane' trick again halfway through yesterday, but it still seems to be working fine. So, I suggest, if anyone else has this issue, check and uncheck 'Aeroplane Mode', it may work for you too.

Cheers.

Yep, this seems to be working, I did have to do the 'Aeroplane' trick again halfway through yesterday, but it still seems to be working fine. So, I suggest, if anyone else has this issue, check and uncheck 'Aeroplane Mode', it may work for you too. Cheers.